Lake Saroma Tsuruga Resort

Age Requirements
Minimum age to check in is 18 years old

Pets
Maximum number of pets per room 11;Pet max weight (per pet) in lb is 1111;Pet max weight (per pet) in kg is 55;Service animals are allowed;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet fee: JPY 3300 per pet, per night; Service animals are exempt from fees;

Front Desk Services
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No cribs (infant beds) availableNo rollaway/extra beds available

Dining
Enjoy Fusion cuisine at La mer, one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.