Hakone Hisui

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: JPY 150 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.