Name: Sandman Signature Newcastle Hotel
Address: Gallowgate, Newcastle upon Tyne, Condado de Tyne and Wear, GB
Price range: 90 US$–323 US$ per night
Rating: 8.13

Opiniones de los huéspedes

En el Sandman Signature Newcastle Hotel, los huéspedes elogian su ubicación céntrica frente al St James’ Park y la amabilidad del personal, aunque las reseñas mencionan con frecuencia el ruido de la calle y los locales, las habitaciones anticuadas sin aire acondicionado y problemas de mantenimiento ocasionales, como averías de los ascensores.

Las opiniones sobre la limpieza son variadas: muchas habitaciones están limpias, pero se reciben informes recurrentes de moho, olores persistentes y falta de limpieza a menos que se solicite. El desayuno y la restauración en el hotel reciben comentarios diversos, desde buena variedad hasta artículos fríos o faltantes, y el ambiente animado del bar deportivo no es relajante para todos. No hay aparcamiento en el hotel; los huéspedes utilizan un garaje cercano con un descuento del hotel y un corto paseo. Ideal para viajeros que priorizan el acceso sobre la tranquilidad o el lujo.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones son variadas: hay un animado bar deportivo en el hotel, pero varias reseñas reportan averías de los ascensores que causan largas esperas. No hay aparcamiento en el hotel (con descuento en un lugar cercano), y algunos huéspedes notaron cierres temporales del gimnasio o del restaurante.

Reseñas de huéspedes relacionadas

6

Steve

19 nov 2025

·

Se alojó 1 noche

Hotel very tired and lift still not working four weeks on from last stay. I had to wait 15 minutes for lift to get to breakfast. USB charge points in the room also not working which left me with a flat battery on phone. Not as good as other hotels in Sandman estate and needs attention.

6

D

12 nov 2024

·

Se alojó 1 noche

Hotel appeared tired. Both common spaces as well as my room incl bathroom. The gym was a reason for choosing the hotel, due to a need to do exercises post surgery, but it was out of commission, which I wasn't made aware of ahead of the trip. Breakfast choices were of low quality: coffee, sausages, beans.

8

Martyn

26 ene 2024

·

Se alojó 2 noches

Restarting and bar were out of service so it was a temporary arrangement so not great. However room was good and it’s in a fantastic location.

4

KEVIN

28 ene 2024

·

Se alojó 1 noche

On checking in we were informed that the Shark bar was closed. which is inside the hotel .and then told restaurant was also closed.if we had known we would have gone elsewhere as there was no facilities to use in the hotel.breakfast was served in the restaurant area.there was no knifes and forks left no glasses for drinks.certain foods had run out. there was only one yong girl at the resturant entrance which she couldnt really leave her post to help anyone requiring anything.so a bit of a let down this time .the whole experiance really

6

Steve

27 nov 2025

·

Se alojó 1 noche

One lift still not working since last stay. Long waits to get to and from room or 9 flights of stairs! 1 lift is insufficient

10

Elena

22 oct 2023

·

Se alojó 4 noches

Hotel was great,have used it many times however no drop off point agreed with local council so many trips to paid car park ( 10 minute walk each way)to load & unload car.I was told at reception on arrival and husband was told this by employee as he sat in car waiting for me that he may get parking ticket.On departure from hotel i was told at reception, when i spoke about situation, that it depends each day if visitors get 20 minutes grace to load/ unload cars.There needs to be a sign at back door of hotel stating this as I'm sure that I'm not the only returning customer caught out by this.It becomes an expensive trip if customers have to pay a parking ticket on top of £17 a day parking fee

6

Kate

9 nov 2025

·

Se alojó 1 noche

Great room, staff friendly but very long waits for lift as one out of order & v noisy

8

Uma Devi

13 oct 2024

·

Se alojó 1 noche

Hotel has no parking. Drop off point in the Google map doesn’t take to the right place. Q park is the nearest best option. Room big enough and clean. No a/c but fan is available. Mo was excellent at desk and helpful. Being a Platinum member on Hotel. Com and Mo being very helpful allowed us to do late check out. Thx Mo.

8

Richard

8 may 2023

·

Se alojó 1 noche

The hotel was nicely designed, and felt modern and smart. Staff throughout were very friendly and welcoming. The only thing I would perhaps comment on was that the hotel bar was incredibly loud during the evening. I appreciate that there is perhaps a desire to attract a football crowd, but it meant there was nowhere in the hotel to relax in relative peace and quiet.

6

Garry

1 ago 2025

·

Se alojó 2 noches

This hotel HAS NO ON SITE PARKING despite what is stated in the Expedia listing!! Your only option is to park off site and pay £17/day. This is a discount from the £22/day that the garage charges, if you get your parking ticket validated at the hotel prior to leaving, and is a 4 minute walk to the hotel. Other than that, the hotel is nice within a short walking distance to many shops, restaurants/pubs and of course, St. James Park, where Newcastle UFC play.

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Limpieza

La limpieza es inconsistente: si bien se informa que muchas habitaciones están limpias, varios huéspedes mencionan moho, olores desagradables, polvo o pelos en los baños y falta de limpieza a menos que se solicite.

Reseñas de huéspedes relacionadas

2

Kawal

16 abr 2025

·

Se alojó 2 noches

The towel smelled liked pee and toilet paper was already used by someone the room was not clean at all I saw other rooms they had bigger tables and better space than mine at the same price

4

Dan

20 ago 2025

·

Se alojó 1 noche

Didnt look like it had been cleaned sadly. Bathroom had areas covered in dust, hairs in the shower and on the floor. Room was very warn. Booked it to be close to the stadium which it is great for and the check in and out was super easy. Two lifts probably not enough to manage demand with the number of floors. Very noisy from the stack till quite late but theres not much the hotel can do about that.

2

Liam

17 nov 2024

·

Se alojó 1 noche

Room 707 was our room, the room smelt of drains and it was so bad we had a shower it made us smell like it and i had to go out and buy new clothes as ours smelt of it. Looking for a refund as it was the worst night ever

10

Deborah

22 nov 2025

·

Se alojó 1 noche

Excellent hotel, fabulous accommodation, very clean and cosy.

2

Chris

22 ene 2023

·

Se alojó 1 noche

Our sheets had mould on them we didn’t realise till we got back in from a night out and pulled the blankets back so had to sleep on top on the blankets

6

Alex

5 oct 2024

·

Se alojó 1 noche

Check was very quick with little info given about breakfast etc. Room was run down and dirty, mould on windows, cobwebs across the roof and the sliding wardrobe door was off it’s runner so inoperable for us.

4

Ruth

23 dic 2024

·

Se alojó 1 noche

Our room was very cold and dirty

6

Christian

11 jul 2025

·

Se alojó 5 noches

Convenient to stadium and Newcastle university. Room was not very clean and they never cleaned it during 5 days even after I asked them to do it at least once.

4

Thomas

31 oct 2024

·

Se alojó 2 noches

Very loud. Room wasn't clean, would not recommend!

4

Kaitlin

27 oct 2024

·

Se alojó 1 noche

hotel needs modernised. Lots of mould in the bedroom which caused us to take unwell.

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Habitaciones

La calidad de las habitaciones es variada, desde espacios compactos hasta suites más grandes con cocinas y vistas al estadio. Las desventajas comunes incluyen una decoración anticuada, aislamiento acústico limitado y falta de aire acondicionado, por lo que algunas habitaciones pueden sentirse calurosas y ruidosas.

Reseñas de huéspedes relacionadas

8

James

13 ago 2025

·

Se alojó 1 noche

Hotel was perfect but needs aircon in the rooms.

6

Katharine

16 oct 2025

·

Se alojó 1 noche

Upon entering our room there was an overpowering unpleasant smell. I returned to reception where the staff were very pleasant and helpful and was assigned another room which was better. It was a standard room at £126 not including breakfast. It was on the 9th floor and overlooked St James Park football ground. It was very compact with very little room between the bed and the wall. The noise from the events in the nearby Stack restaurants was very loud until midnight. Bed was very comfortable

4

Sam

17 dic 2023

·

Se alojó 2 noches

Great location and staff were friendly. However, value for money for quality and functionality of room was disappointing. Sliding glass doors for bathroom gave no privacy, sofa bed was very uncomfortable and tiny (shouldn’t count as a bed when we paid for three), window couldn’t open, shower and radiator temperature controls didn’t work. Disappointed by quality and photos were misleading. Would choose a different hotel next time.

6

Sean

24 oct 2025

·

Se alojó 1 noche

The room was ok, dated and basic. The condensation on the windows is extreme. It lierally piurs sown to puddles on the window sill so don't leave anything like we had.

6

Natalee

13 jul 2025

·

Se alojó 1 noche

Our room was very tired looking and in need of updating. Rooms small and no aircon. Would rate this a 3 star hotel not a 4 star

6

Richard

27 jul 2025

·

Se alojó 1 noche

Staff amazing, check in perfect. Room, old dated. No aircon Great location.

10

Jason

5 may 2025

·

Se alojó 3 noches

Room was awesome.. great to have a kitchen for breakfast or supper. Perfect location for city centre and St James'. Living area and patio made room more homely and great to unwind in

10

Steve

10 nov 2025

·

Se alojó 1 noche

Lovely clean room, good facilities and great view of St. James' Park

8

Pravin

15 sept 2025

·

Se alojó 1 noche

Good location, approx 10-15 mins from the station and just opposite the football ground. Room (suite) was large, comfortable and clean. It could benefit from air conditioning, but there were two fans in the room.

8

Yuwan

29 ago 2025

·

Se alojó 2 noches

Great location right by St James' Park stadium. For fan of the football club, stay here is a must when visiting from another city. Pity there is no aircon in the room as it was hot when we visited. As we had the high floor, opening the window and gan in the room kept us cool.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es generalmente amable y servicial, y la recepción suele ser elogiada por resolver problemas y tener detalles considerados. Sin embargo, algunos huéspedes informaron sobre un registro lento, teléfonos sin respuesta o un seguimiento débil de los problemas.

Reseñas de huéspedes relacionadas

10

Mark

20 ago 2024

·

Se alojó 1 noche

This was a great venue for our needs. It was close to the facilities we needed to visit, with a good, clean, well presented environment, and a friendly supportive team running things. There could not be a better place in Newcastle, and possibly even in the country, for football fans wanting to catch the local team, and with the Magpies being mine, this was an additional boon for our stay.

10

Helen

3 may 2024

·

Se alojó 1 noche

Last minute (on the day) decision to stay overnight after going to an event at the City Hall. The male receptionist who checked us in (about 6pm) on 2 May 2024 was exceptional. Professional and friendly, and the call to our room after check-in to check everything was ok was an added bonus.

10

Tracey

2 nov 2025

·

Se alojó 1 noche

The staff were very friendly and very efficient will definately go there again

10

nicola

9 nov 2025

·

Se alojó 1 noche

The hotel was very modern and the reception staff were very friendly, knowledgeable and professional. The room was lovely.

10

Zoe

30 nov 2025

·

Se alojó 1 noche

Clean. Staff were lovely gave me a choice of floor with what rooms were available

6

Sarah

31 may 2024

·

Se alojó 1 noche

The guy who checked us in was lovely, other than that the staff in reception were either rude or unhelpful. We were given a complimentary late check out and the next morning two members of staff argued with us that we hadn’t. Didn’t end up paying for it but doesn’t feel like the customer is priority. During check in we had to wait a long time as the lovely guy was on his own. At least 3 staff members saw the queue and ignored it and left him to it.

4

Richard

7 dic 2024

·

Se alojó 1 noche

I had a suite room 118. There were a number of issues during this stay. The check in was very slow with the que almost to the front door. There was no hot water in my room so i had to have a cold shower as i was going out after work. One of the taps did not work and was hanging off. A shelf in the bath room was only just hanging on and bound to fall off soon. I called the front desk several times but the call was never answered. I was told at checkin that breakfast was included with the room only to find out the next day that it was not included. I dont normally book breakfast but to be told you have it included but then dont was embarrassing when i got to the front of the que.

10

Leonora

25 jul 2024

·

Se alojó 1 noche

Great location and very accessible. Rooms were exceptionally clean, bright, with amenities. Shower room was lovely. The staff were approachable and cheerful. In particular Connor at Reception who went above and beyond in assisting us.

10

Patrick

25 jul 2025

·

Se alojó 1 noche

The staff is very customer-oriented. Extra wishes were fulfilled. I will definitely come back.

8

Jeremy

1 oct 2025

·

Se alojó 1 noche

I want to mention Emma who was on reception when I arrived. Very friendly and efficient. I made a complaint as the room originally allocated was not suitable. She fully understood the issue and resolved the problem without any fuss even arranging for my luggage to be moved to the new room while I was out at dinner. Outstanding service

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Ubicación

Ubicación céntrica frente al St James’ Park, con fácil acceso al metro, tiendas y restaurantes. Muchas reseñas advierten sobre un ruido notable procedente del Stack/locales de música y del tráfico; el aparcamiento está fuera del hotel, a un corto paseo con descuento.

Reseñas de huéspedes relacionadas

10

Dorothy

23 jul 2025

·

Se alojó 1 noche

We liked the location. We were going on the Newcastle united tour and the Stack and both were really close.

8

Clare

6 sept 2025

·

Se alojó 1 noche

Good location close to St. James’ Park but can be a little noisy with traffic flow. Bring earplugs if you are a light sleeper. King sized bed was comfortable and nice bathroom with shower only. Tea and coffee making facilities and mini fridge was a bonus. Breakfast was good, with lots of choice, however I’m not a huge fan of the help-yourself buffet. We loved Stack opposite. Great little venue with wide range of food vendors. Nice for a bite to eat and a drink before heading into town.

10

Richard

6 oct 2025

·

Se alojó 2 noches

Large room with good facilities. Good location. I had a room at the back of the hotel. The room looked out on what looks like a future development site. Not much to see but on the flip side very quiet at night.

6

Stephen

9 mar 2025

·

Se alojó 2 noches

This is a very nice hotel. However, we were on the Stadium Side on the 3rd floor and on Friday and Saturday evening the music from the St James Stack opposite was very loud until mid-might. If you want a quiet room ask for something at the back of the hotel!

8

Joanne

6 ago 2025

·

Se alojó 1 noche

A centrally located hotel. Great views of the city and you are able to access many local landmarks on foot. There are a wide range of restaurants on the doorstep too!

4

DOMINIC

8 sept 2024

·

Se alojó 1 noche

I have stayed at the Newcastle Sandman a few times while visiting in the past and have had a pleasant stay. This time however a new music venue oppostite the hotel very much spoiled our stay. The very loud music from there almost all day made it impossible to have a snooze when we checked in to the room after our long drive north, and then when we tried to get some sleep at around 9.30pm were completely unable to until the new venue opposite had closed for the night. The windows at the hotel are not very thick and dont fit very well and so we had no way of blocking out the continued very loud music. It is a shame for the hotel, as it is out of their control, but i will no longer be booking the Sandman for my visits to Newcastle.

8

Eric

3 ago 2025

·

Se alojó 2 noches

Perfect location for entertainment and SJP tour

10

Paul

21 nov 2024

·

Se alojó 2 noches

Great stay for the football. Perfect location right opposite the stack.

10

Tyrone

3 jun 2025

·

Se alojó 1 noche

Great location

6

Garry

1 ago 2025

·

Se alojó 2 noches

This hotel HAS NO ON SITE PARKING despite what is stated in the Expedia listing!! Your only option is to park off site and pay £17/day. This is a discount from the £22/day that the garage charges, if you get your parking ticket validated at the hotel prior to leaving, and is a 4 minute walk to the hotel. Other than that, the hotel is nice within a short walking distance to many shops, restaurants/pubs and of course, St. James Park, where Newcastle UFC play.

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Comida

El desayuno y la restauración son inconsistentes: a algunos les gustó la buena selección, mientras que otros encontraron artículos fríos o faltantes, de calidad básica y cierres ocasionales del local. El ambiente del bar deportivo puede ser ruidoso y no relajante para algunos.

Reseñas de huéspedes relacionadas

6

Kevin

1 dic 2024

·

Se alojó 1 noche

The room was nice and clean . The staff are very pleasant. Breakfast was more than disappointing. No plates, bread , bacon or sausages. When it did arrive it was burnt to a crisp.

10

lisa

31 ago 2024

·

Se alojó 1 noche

Great value for money room was spotless,two ladies at the desk were very welcoming and the breakfast lots of choice lovely cooked ,definitely sray here again.Many thanks lisa williams and mum x

4

Karl

5 jun 2025

·

Se alojó 1 noche

The room was cheap and clean BUT you could climb through the window in the hallway (which doesn't lock) and get into the room. There just doesn't seem to be any management, staff were pleasant but clearly demoralised. No need to worry Ive prebooked breaakfast. The worst breakfast I've ever had, inedible food, scruffy and dirty restaurant, glimpses of the kitchen don't offer any hope that anyone's washed anything this week. The cheapest ingredients across the board, sad offerings of days old ham and fruit and crimes against a buffet fry up. Just awful.

10

Raymond

23 nov 2024

·

Se alojó 2 noches

Great Hotel, right in the city center, friendly staff, good breakfast, perfect for a city break

6

Thomas

17 abr 2025

·

Se alojó 1 noche

The hotel is located next to St James's Park, so ideal for going to the match, and across the road is the Stack, which is open to the public, and a fantastic experience with lots of street food booths and bars. Great atmosphere on match days but get there early. The hotel is comfortable but lots of external noise from the Stack. The breakfast at the hotel was disappointing, typical buffet selection but the the bacon, sausage, & black pudding was over cooked and tasteless. The reception staff were very helpful.

4

KEVIN

28 ene 2024

·

Se alojó 1 noche

On checking in we were informed that the Shark bar was closed. which is inside the hotel .and then told restaurant was also closed.if we had known we would have gone elsewhere as there was no facilities to use in the hotel.breakfast was served in the restaurant area.there was no knifes and forks left no glasses for drinks.certain foods had run out. there was only one yong girl at the resturant entrance which she couldnt really leave her post to help anyone requiring anything.so a bit of a let down this time .the whole experiance really

2

Phillip

24 ene 2024

·

Se alojó 1 noche

Sound proofing of the room was abysmal. On the 6th floor and could hear every noise from the outside, including the ambulance sirens from the nearby hospital, regularly through the night. The hotel room was directly outside the lift, which had the loudest automated announcer I've ever heard. The bed was uncomfortable. The restaurant was closed, not told in advance and was a big party of the selection.

6

Alejandra

30 jul 2023

·

Se alojó 1 noche

Positives- good location. Nice view of the stadium, by metro station, central, good-size clean modern room, tea facilities, microwave and fridge , very comfortable bed. Negatives- no air conditioning in room (they provide a fan but when it’s really hot in the summer it doesn’t work very well); breakfast area was not nice. Basically they put serving stations in their night bar/club with very basic food which shows no care for the customer experience. It wasn’t. Very expensive but if I am staying in a hotel Like this I would prefer to pay a bit more for a nice breakfast. It is very overpriced and we won’t stay here again.

8

Margaret

12 dic 2022

·

Se alojó 1 noche

Good location for shopping. Expensive for the size and standard of the room. Breakfast and breakfast area disappointing.

8

Stephanie

26 ago 2025

·

Se alojó 2 noches

Absolutely friendly staff. Couldn't fault them. The breakfast was disappointing as we got there around 0930, with still an hour to go but there was no bacon or eggs and the urn for hot water was so tepid we couldnt make a cup of tea

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Mes	Precio medio
enero	109 US$
febrero	116 US$
marzo	115 US$
abril	106 US$
mayo	117 US$
junio	116 US$
julio	125 US$
agosto	95 US$
septiembre	134 US$
octubre	122 US$
noviembre	125 US$
diciembre	119 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $112	20 $155	21 $206	22 $103	23 $110	24 $210
25 $105	26 $94	27 $119	28 $119	29 $117	30 $146	31 $184

DO	LU	MA	MI	JU	VI	SA
1 $90	2 $249	3 $128	4 $152	5 $119	6 $131	7 $182
8 $104	9 $110	10 $143	11 $159	12 $123	13 $103	14 $219
15 $104	16 $102	17 $153	18 $142	19 $106	20 $130	21 $204
22 $103	23 $108	24 $133	25 $136	26 $160	27 $323	28 $198
29 $105	30 $123

Sandman Signature Newcastle Hotel

Precios para Sandman Signature Newcastle Hotel

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Standard Room, 1 King Bed, Stadium View

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Executive Suite, 1 King Bed, Kitchenette, Balcony

Reseñas de los huéspedes sobre Sandman Signature Newcastle Hotel

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

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