Arima Hot Spring Ryokan Hanamusubi

Staff are very friendly and helpful. Both dinner and breakfast are very delicious, especially the dishes with fish.

It’s out of my expectation, it’s very very clean and the staff team is very polite, helpful and most of the front desk staffs speak English. We enjoyed the Onsen inside our room very much which is big enough for two of us. However, I m not very happy with the dinner as there are only 3 slices of Wagyu beef which is way too little. The breakfast is ok. On the other hand, the front desk need to upgrade their sense of security to customers’ luggage temporarily stored behind. The security needs to be improved. I left my luggage with the reception and they just left it around the reception corner. No ticket-butt was given to me for storage of luggage. Anyone go up to the reception and point to the luggage they will give it to you without identification check, security needs to be improved in this regard.

Dinner was good. Staffs are nice.

Amazing meals, friendly staff

Staff were helpful