Mercure Bristol North The Grange Hotel

Tuve un error de localización y jamás estuve allá necesito mi devolución de dinero

Breakfast was best part of stay. Rooms tired. Bar Staff and Reception staff very poor. When checked in was promised free drink. QR code didnt work and staff attitude was almost tough luck. Would rather not have been offered a drink.

All just ok. Rooms were fine and shower was v good, but public areas were very tried and a bit scruffy. Needs investment.

Staff were friendly and welcoming, however we had a disappointing breakfast. We were told it was buffet style and to just help ourselves

Property outdated with old furniture. Lack of plugs and no plugs next to bedside. Bed was comfortable and large. Due to warm night could not open window more than a couple of inches and no AC but did have a fan. Dinner was poor, not worth the money and new menu options not like the photos! No lifts either as issue for me as struggle with steps due to disability. Staff friendly