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Marriott's Desert Springs Villas I

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180 US$

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Marriott's Desert Springs Villas I - Image 1

Marriott's Desert Springs Villas I - Rum

Marriott's Desert Springs Villas I - Rum

Marriott's Desert Springs Villas I - Pool

Marriott's Desert Springs Villas I - Badrum

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From

180 US$

/natt

Om detta boende

Här kan du koppla av i en av deras 7 utomhuspooler eller 12 bubbelpooler, och du har dessutom tillgång till ett dygnet runt-öppet fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och shopping på boendet.

Parkering
Restaurang
Pool
Rökfria rum
Kemtvätt
Tennisbanor

Läge

1091 Pinehurst Lane, Palm Desert, Kalifornien, USA

Hovley Soccer Park (0.7 miles)

Palm and Valley Golf Courses at Desert Springs (0.7 miles)

Desert Willow Golf Resort (1 miles)

San Jacinto Mountains (2.3 miles)

Palm Desert Aquatic Center (2.6 miles)

Civic Center Park (2.6 miles)

Mer platsinformation

Rumsalternativ

3

Rum - 2 queensize-sängar - balkong (Mobility Accessible, Roll-In Shower)

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

300 ft²

Balkong eller terrass

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

3

Rum - 2 queensize-sängar - balkong (Hearing Accessible)

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

300 ft²

Balkong eller terrass

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Villa - 1 sovrum - balkong (Mobility Accessible, Roll-In Shower)

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

1375 ft²

Balkong eller terrass

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

Eldstad

6

Villa - 1 sovrum - balkong

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

1375 ft²

Balkong eller terrass

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

Eldstad

9

Villa - 2 sovrum - balkong

Information om rummet

2 Dubbelsängar

Sovplats 8

1675 ft²

Balkong eller terrass

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

Eldstad

3

Rum - 2 queensize-sängar - balkong

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

300 ft²

Balkong eller terrass

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Villa - 1 sovrum - balkong (Hearing Accessible)

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

1375 ft²

Balkong eller terrass

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

Eldstad

Gästrecensioner

9

Fantastiskt

Baserat på 1 217 verifierade recensioner

Vem bor här?

Företag

3%

Par

29%

Familj

48%

Grupper

15%

Ensamresande

2%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Desert Springs Villas I lyfter gästerna fram rymliga, rena villor med fullt utrustade kök, vackra omgivningar och flera pooler, samt vänlig personal och familjevänliga aktiviteter. De noterar dock långa incheckningstider, begränsade matalternativ på plats, parkeringsavgifter och varierande städning.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Desert Springs Villas I lyfter gästerna fram rymliga, rena villor med fullt utrustade kök, vackra omgivningar och flera pooler, samt vänlig personal och familjevänliga aktiviteter. De noterar dock långa incheckningstider, begränsade matalternativ på plats, parkeringsavgifter och varierande städning.

Många tycker att läget är bekvämt med närhet till butiker och JW Marriott, men det utspridda resorten kräver ofta bil, och skyttelbussarna kan vara långsamma. Poolerna och aktiviteterna är en höjdpunkt för familjer, men återkommande feedback nämner grumligt poolvatten eller underhållsbrister, enstaka störande ljud (tidig trädgårdsarbete, AC eller utrustning) och vissa rapporter om skadedjur. Bäst för resenärer som prioriterar utrymme och bekvämligheter framför full service på ett hotell.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Flera pooler och familjeaktiviteter är en stor attraktion. Gästerna noterar också ett bra gym och resortens skyttelbussar, samt enstaka tillgång till JW Marriotts faciliteter. Nackdelarna inkluderar begränsade matalternativ på plats, sporadiska förseningar med skyttelbussarna och en nattlig parkeringsavgift.

Relaterade gästrecensioner

10

Charles

18 dec. 2024

·

Stannade 2 nätter

The gym was well equipped and clean!

The gym was well equipped and clean!

10

Benjamina

1 sep. 2025

·

Stannade 2 nätter

Spacious rooms, beautiful location with great views, good amenities. It would have been nice to have a restaurant on the premises, but there were only eating opportunities by the pools and a market place for snacks and other needs. The pools were lovely, but the music sometimes too loud. The gym was partly old, but open 24 hours, which is great.

Spacious rooms, beautiful location with great views, good amenities. It would have been nice to have a restaurant on the premises, but there were only eating opportunities by the pools and a market place for snacks and other needs. The pools were lovely, but the music sometimes too loud. The gym was partly old, but open 24 hours, which is great.

8

Evangelina

27 juli 2025

·

Stannade 3 nätter

Wish parking cake included with reservation.

Wish parking cake included with reservation.

10

Monique

16 juni 2025

·

Stannade 3 nätter

Enjoyed our stay. Only wish some of the amenities were available later. Especially during summer when it’s 110 degrees, having to return pickle ball paddles equipment by 7pm is too early

Enjoyed our stay. Only wish some of the amenities were available later. Especially during summer when it’s 110 degrees, having to return pickle ball paddles equipment by 7pm is too early

10

Mayra

6 aug. 2025

·

Stannade 2 nätter

Stayed in a one bedroom first floor on a wed-fri super quiet. Love the room and full kitchen. Pool area was good. The only thing I didn’t like they charge $25 for parking a night. I think as much as we are paying parking should be free.

Stayed in a one bedroom first floor on a wed-fri super quiet. Love the room and full kitchen. Pool area was good. The only thing I didn’t like they charge $25 for parking a night. I think as much as we are paying parking should be free.

10

Suzanna

18 dec. 2024

·

Stannade 4 nätter

Front desk employees were very friendly. Great customer service. Overall great experience. Wish they offered more food options/restaurant. Only restaurant/bar was by the pool and they close early. They do have a marketplace and able obtain other food options there. Pool area could be updated. Villa was very spacious. I would definitely come back.

Front desk employees were very friendly. Great customer service. Overall great experience. Wish they offered more food options/restaurant. Only restaurant/bar was by the pool and they close early. They do have a marketplace and able obtain other food options there. Pool area could be updated. Villa was very spacious. I would definitely come back.

10

Cheryl

27 jan. 2025

·

Stannade 2 nätter

Great pool areas and beautiful walking paths and many activities.

Great pool areas and beautiful walking paths and many activities.

10

Margarita

22 aug. 2025

·

Stannade 3 nätter

It’s beautiful the pools are amazing and not to cold nice! Great also to those who are not able to walk or stand, They have pool lifts and the shuttles come to your room to take you to pool really amazing accommodations for someone who is on hospice or cant walk. I was able to get safe transportation to the pool and back and lifts are at all 7 pools and spas. Hospitality is amazing! ADA access. Beautiful views from the villas loved it!

It’s beautiful the pools are amazing and not to cold nice! Great also to those who are not able to walk or stand, They have pool lifts and the shuttles come to your room to take you to pool really amazing accommodations for someone who is on hospice or cant walk. I was able to get safe transportation to the pool and back and lifts are at all 7 pools and spas. Hospitality is amazing! ADA access. Beautiful views from the villas loved it!

8

Sharon

2 sep. 2025

·

Stannade 2 nätter

Check in line was extremely long but it was a holiday weekend. There are lots of fun things to do with the kids. An actual arcade would’ve been nice. Lots of pools. We had a busy street on our view of golf course. Room and patio area was nice. I would stay again.

Check in line was extremely long but it was a holiday weekend. There are lots of fun things to do with the kids. An actual arcade would’ve been nice. Lots of pools. We had a busy street on our view of golf course. Room and patio area was nice. I would stay again.

10

vicki

25 aug. 2024

·

Stannade 1 natt

Expected a bar and restaurant on property. Had to use a shuttle that only ran every 1/2 hour in 102 degree heat, and the shuttle was not very close.

Expected a bar and restaurant on property. Had to use a shuttle that only ran every 1/2 hour in 102 degree heat, and the shuttle was not very close.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många gäster tycker att rummen och omgivningarna är rena och väl underhållna. Återkommande klagomål gäller dock grumligt eller smutsigt poolvatten och enstaka problem i rummen (hår, fläckar, insekter), där städningen varierar.

Relaterade gästrecensioner

10

Shinta

9 aug. 2023

·

Stannade 3 nätter

Everything great except the main pool water was extremely dirty for a resort pool

Everything great except the main pool water was extremely dirty for a resort pool

10

jacqueline

6 juli 2024

·

Stannade 2 nätter

We had an absolutely beautiful villa.However, the pool that was nearest us was absolutely filthy. There was black grime on the pool tiles, and several pool tiles were missing and just stacked around the pool deck. The water was extremely cloudy and had lots of leaves and long hair in it. I called the front desk and asked them to clean it twice.But nobody ever came.

We had an absolutely beautiful villa.However, the pool that was nearest us was absolutely filthy. There was black grime on the pool tiles, and several pool tiles were missing and just stacked around the pool deck. The water was extremely cloudy and had lots of leaves and long hair in it. I called the front desk and asked them to clean it twice.But nobody ever came.

2

William

25 juli 2024

·

Stannade 2 nätter

Our duvet had blood and the sheets were stained. Of course it was not until the second day that we found it out. Pretty gross to have laid in the bed with someone else’s blood. The jacuzzi particularly has a green tint. This was our second time staying here and the pools are not clean.

Our duvet had blood and the sheets were stained. Of course it was not until the second day that we found it out. Pretty gross to have laid in the bed with someone else’s blood. The jacuzzi particularly has a green tint. This was our second time staying here and the pools are not clean.

10

Jaynell

7 juli 2025

·

Stannade 2 nätter

Hotel was very clean and very nice 10/10 I would love to stay here again

Hotel was very clean and very nice 10/10 I would love to stay here again

6

Mayra

9 juli 2024

·

Stannade 4 nätter

The cleanliness of the pools is very poor. All their pools had muggy water during our stay. Yes, we visited all the pools hoping to find at least one that looked decent. The villa was clean and spacious. So, we spent a lot of time inside the villa and ended up purchasing some tours. Not we expected since our children wanted to enjoy the pool but not even they wanted to get in them.

The cleanliness of the pools is very poor. All their pools had muggy water during our stay. Yes, we visited all the pools hoping to find at least one that looked decent. The villa was clean and spacious. So, we spent a lot of time inside the villa and ended up purchasing some tours. Not we expected since our children wanted to enjoy the pool but not even they wanted to get in them.

8

Heather

21 mars 2025

·

Stannade 2 nätter

Our shower was dirty. It had hair all over it and the water was either scalding hot or ice cold. If I took a shower before my husband, there was no hot water for him. I took scalding hot showers and he took ice cold showers!! So that was pretty crappy. Otherwise everything else was good. The room was nice besides the hair all over the shower. That was gross. And there was no conditioner had to ask for some. The property was beautiful and the golf course was gorgeous.

Our shower was dirty. It had hair all over it and the water was either scalding hot or ice cold. If I took a shower before my husband, there was no hot water for him. I took scalding hot showers and he took ice cold showers!! So that was pretty crappy. Otherwise everything else was good. The room was nice besides the hair all over the shower. That was gross. And there was no conditioner had to ask for some. The property was beautiful and the golf course was gorgeous.

10

Brandy

30 juni 2025

·

Stannade 3 nätter

The property was very clean and beautiful. The suite was very clean as well. I stayed in a one bedroom suite and it was beautiful with tons of space and a beautiul view. The staff was kind and welcoming. I had a great experience and will definitely be returning.

The property was very clean and beautiful. The suite was very clean as well. I stayed in a one bedroom suite and it was beautiful with tons of space and a beautiul view. The staff was kind and welcoming. I had a great experience and will definitely be returning.

8

LORENA

17 aug. 2025

·

Stannade 3 nätter

The place was wonderful only thing I didn’t like were the insects that got inside the room I don’t like any insects ..Especially cockroaches & Lizards .

The place was wonderful only thing I didn’t like were the insects that got inside the room I don’t like any insects ..Especially cockroaches & Lizards .

2

Gayane

20 juni 2025

·

Stannade 4 nätter

BED BUGS. Walk up to first night with a bunch of bite marks in my legs and arm spotted a bed bug casually walking in my bed took a video, called from desk reported staff and manager came over and manager was trying to convince me that it’s not a bed bug and had zero explanation on my bite marks. I pulled up an image on google and compared my recording to the images I had and confirmed it was bed bugs. Management convinced me it’s not and they would have brand new sheets for me 3 hrs later a last comes by to change sheets for the pull out couch and not the bed I told her it’s for the bed and not the couch and she looked at me and said the order was to replace the couch sheets not the bed. I called front dear spoke with Julie 4 times before and was told someone will come by to change the sheets, security came by and took a report of my bite marks and provided me with a band-Aid. Not a single staff member apologized for the incident, that same night since sheets were changed we went to sleep and I woke up to even more bites, we decided at that point to pack up and head out even though room was fully paid for an additional 2 days. I got to the front dear to check out around 12:45pm and was given the biggest attitude by employee telling me check out is at 10am, I’m thinking what difference does it make if I’m leaving early and room is paid for already I told her I’m leaving early because I’m tired of getting bit by the bed bugs and nothing is being done about it. Will upload pic.

BED BUGS. Walk up to first night with a bunch of bite marks in my legs and arm spotted a bed bug casually walking in my bed took a video, called from desk reported staff and manager came over and manager was trying to convince me that it’s not a bed bug and had zero explanation on my bite marks. I pulled up an image on google and compared my recording to the images I had and confirmed it was bed bugs. Management convinced me it’s not and they would have brand new sheets for me 3 hrs later a last comes by to change sheets for the pull out couch and not the bed I told her it’s for the bed and not the couch and she looked at me and said the order was to replace the couch sheets not the bed. I called front dear spoke with Julie 4 times before and was told someone will come by to change the sheets, security came by and took a report of my bite marks and provided me with a band-Aid. Not a single staff member apologized for the incident, that same night since sheets were changed we went to sleep and I woke up to even more bites, we decided at that point to pack up and head out even though room was fully paid for an additional 2 days. I got to the front dear to check out around 12:45pm and was given the biggest attitude by employee telling me check out is at 10am, I’m thinking what difference does it make if I’m leaving early and room is paid for already I told her I’m leaving early because I’m tired of getting bit by the bed bugs and nothing is being done about it. Will upload pic.

6

Edgar

9 juli 2024

·

Stannade 3 nätter

Been coming at least once a year and this is the first time I’ve noticed the pool being very dirty. Very cloudy and with trash (pieces of pamper) in the pool drain. It was still there the next day.

Been coming at least once a year and this is the first time I’ve noticed the pool being very dirty. Very cloudy and with trash (pieces of pamper) in the pool drain. It was still there the next day.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Villorna är rymliga och bekväma, med fullt utrustade kök och avkopplande utsikt över golfbanan, vilket passar familjer och längre vistelser. Vissa rapporterar dock ljud från AC eller närliggande utrustning, tillfälliga problem med Wi-Fi och några mindre eller äldre enheter.

Relaterade gästrecensioner

6

Chellene

5 juni 2025

·

Stannade 1 natt

The bathroom should have a night light. The internet was DOWN the entire time we were there!! Very inconvenient.

The bathroom should have a night light. The internet was DOWN the entire time we were there!! Very inconvenient.

4

ROBERT

12 maj 2024

·

Stannade 2 nätter

I’ve stayed here many times before but was so disappointed that they assigned me a terrible room near the pool complex. It was non stop noise as the pool has a power plant that blows all day. It spoils any view. Next time I’ll have to specify my need for piece and quiet. I was surprised no one checked to see if my room was OK as they have in the past.

I’ve stayed here many times before but was so disappointed that they assigned me a terrible room near the pool complex. It was non stop noise as the pool has a power plant that blows all day. It spoils any view. Next time I’ll have to specify my need for piece and quiet. I was surprised no one checked to see if my room was OK as they have in the past.

10

Grier W.

20 feb. 2024

·

Stannade 7 nätter

Large room with comfortable beds. I liked that there were two sinks, one in and one outside the bathroom. Plenty of towels but nowhere to hang them. Need towel bars and hooks in bath area. Walk-in shower with good water pressure. I liked having a larger refrigerator. Very nice, quiet property.

Large room with comfortable beds. I liked that there were two sinks, one in and one outside the bathroom. Plenty of towels but nowhere to hang them. Need towel bars and hooks in bath area. Walk-in shower with good water pressure. I liked having a larger refrigerator. Very nice, quiet property.

8

Seyina

3 sep. 2023

·

Stannade 9 nätter

Generally is great, is just the AC keep making loud noise around each hour

Generally is great, is just the AC keep making loud noise around each hour

10

Judy

14 aug. 2025

·

Stannade 3 nätter

Had an enjoyable stay at the villa. Our room was spacious with a full kitchen and a very comfortable king size bed. The view from the patio overlooking the golf course was relaxing and beautify. Enjoyed some morning pickleball play, fitness room followed by some pool fun.

Had an enjoyable stay at the villa. Our room was spacious with a full kitchen and a very comfortable king size bed. The view from the patio overlooking the golf course was relaxing and beautify. Enjoyed some morning pickleball play, fitness room followed by some pool fun.

4

Bruce

23 nov. 2024

·

Stannade 3 nätter

No restaurant or bar except at the pool which closes early. Remote if you don’t have a car. Room was extremely small. Not even a bottle of water. An issue since the sundry shop was a 15 minute walk from my room. If you get assigned a room on the second floor, there is no elevator. They were nice enough to reassign me. Outdated bathroom with a tub shower.

No restaurant or bar except at the pool which closes early. Remote if you don’t have a car. Room was extremely small. Not even a bottle of water. An issue since the sundry shop was a 15 minute walk from my room. If you get assigned a room on the second floor, there is no elevator. They were nice enough to reassign me. Outdated bathroom with a tub shower.

8

Joel

26 aug. 2025

·

Stannade 2 nätter

Stayed for a long weekend. The good. The resort property is very nice. The one bedroom villa was very clean, spacious, well laid out, and nicely appointed. We only used the pool nearest our unit, but it was clean and well maintained. Lots of restaurants in the area and DoorDash deliveres. The not so good. The “deep soaking tub” is not deep, only the depth of a regular tub. It was spacious though in width and length. The water coming out of the spigot for the tub was way too hot no matter where the lever was adjusted. Lack of restaurants in the resort, although we were told we could take the shuttle to the JW Marriott which has a few restaurants. Late check-in of 4pm. Early check out of 10am makes for a rushed morning.

Stayed for a long weekend. The good. The resort property is very nice. The one bedroom villa was very clean, spacious, well laid out, and nicely appointed. We only used the pool nearest our unit, but it was clean and well maintained. Lots of restaurants in the area and DoorDash deliveres. The not so good. The “deep soaking tub” is not deep, only the depth of a regular tub. It was spacious though in width and length. The water coming out of the spigot for the tub was way too hot no matter where the lever was adjusted. Lack of restaurants in the resort, although we were told we could take the shuttle to the JW Marriott which has a few restaurants. Late check-in of 4pm. Early check out of 10am makes for a rushed morning.

10

Patricia

8 juli 2025

·

Stannade 1 natt

The room was very spacious, comfortable and clean. Multiple pool options that are easily accessible. Only complaint is that the a/c fan was pretty loud.

The room was very spacious, comfortable and clean. Multiple pool options that are easily accessible. Only complaint is that the a/c fan was pretty loud.

10

Nicole

3 mars 2025

·

Stannade 2 nätter

It was really nice property and room was very nice. We had a king bed with a sofa bed pull out. The bed was comfortable, we had towels, shampoo/conditioner etc.... Here are some things missing from the rooms 1. No bottled water (usually you get two bottles free) 2. No Safe in room (usually you get a safe in your room)

It was really nice property and room was very nice. We had a king bed with a sofa bed pull out. The bed was comfortable, we had towels, shampoo/conditioner etc.... Here are some things missing from the rooms 1. No bottled water (usually you get two bottles free) 2. No Safe in room (usually you get a safe in your room)

10

Rodelio

26 sep. 2024

·

Stannade 3 nätter

The property is great. Plenty of pools to use. Nice, clean room and great view of golf course.

The property is great. Plenty of pools to use. Nice, clean room and great view of golf course.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs ofta som vänlig och hjälpsam, och textsupporten är responsiv. Trots detta noterar recensenter långa eller fördröjda incheckningar, enstaka mindre hjälpsamma interaktioner i receptionen, faktureringsfel och opålitliga skyttelbussar.

Relaterade gästrecensioner

8

Robert

13 okt. 2024

·

Stannade 4 nätter

It was a lovely property, but we got stranded at the main hotel our last night there after having dinner. We were told a shuttle would come for us in a few minutes but it never arrived. We waited for an hour, then had to walk in the dark to a pick up spot where Security got us. The property needs to invest in more shuttles and drivers with more frequent pick up times.

It was a lovely property, but we got stranded at the main hotel our last night there after having dinner. We were told a shuttle would come for us in a few minutes but it never arrived. We waited for an hour, then had to walk in the dark to a pick up spot where Security got us. The property needs to invest in more shuttles and drivers with more frequent pick up times.

8

MAURICE

5 sep. 2025

·

Stannade 2 nätter

WAIT TIME ON PHONE FOR CUSTOMER SERVICE WAS SLOW, BUT LOVED THE PROPERTY.

WAIT TIME ON PHONE FOR CUSTOMER SERVICE WAS SLOW, BUT LOVED THE PROPERTY.

4

Timm

5 juni 2025

·

Stannade 6 nätter

Check in was terrible, room was not ready, we had to go back and demand another room. The patio was filthy, dust and dirt everywhere. Carpets were filthy, socks got dirty. Extremely loud music from golf carts, extreme use of foul language, F-bombs! Marriott expected us to remove bed sheets, take out garbage, wash dishes, clean towels were extra. Very poor.

Check in was terrible, room was not ready, we had to go back and demand another room. The patio was filthy, dust and dirt everywhere. Carpets were filthy, socks got dirty. Extremely loud music from golf carts, extreme use of foul language, F-bombs! Marriott expected us to remove bed sheets, take out garbage, wash dishes, clean towels were extra. Very poor.

10

Asia

10 jan. 2025

·

Stannade 1 natt

I like how every one treated me when I walked in offered me complimentary wine. I was walking to my villa with my bags and even was stopped and asked if they could help. I’m pleased with my entire experience thus far!

I like how every one treated me when I walked in offered me complimentary wine. I was walking to my villa with my bags and even was stopped and asked if they could help. I’m pleased with my entire experience thus far!

2

Sam

10 sep. 2025

·

Stannade 3 nätter

Ive stayed here multiple times and this visit i was double charged and the receptionist basically said it was my fault asked how i didn't notice for so long (2 weeks) why i didn't noticed when i checked out and gave me the most fake apology. She seemed upset when they were the ones that charged me $500 twice. Not what i expected from Marriott.

Ive stayed here multiple times and this visit i was double charged and the receptionist basically said it was my fault asked how i didn't notice for so long (2 weeks) why i didn't noticed when i checked out and gave me the most fake apology. She seemed upset when they were the ones that charged me $500 twice. Not what i expected from Marriott.

10

Susan

2 juli 2024

·

Stannade 2 nätter

Check in and check out were very easy and quick! Helpful and friendly staff throughout the property!

Check in and check out were very easy and quick! Helpful and friendly staff throughout the property!

2

Katrina

30 juni 2025

·

Stannade 3 nätter

I booked a two-night, prepaid stay (Thursday–Saturday) through Hotels.com. When I arrived Friday night at 10:45 PM after a four-hour drive, I was told my reservation had been canceled because I didn’t check in on Thursday. The hotel staff claimed it was a “no-show” and that I would need to rebook and pay again to stay. However, the property’s own listing on Hotels.com says: • “Check-in time ends at anytime” • “No-shows are subject to a property fee equal to the first night’s rate plus taxes and fees” Nowhere does it say the full reservation would be canceled or that guests lose their remaining nights with no refund. At minimum, I should have been charged for Thursday and allowed to check in for Friday—especially since the stay was fully prepaid. Instead, they kept my money and likely resold the room, effectively charging twice for the same space. That’s not just poor communication—it’s unethical and a violation of their stated policies. I can’t say for sure why that was—but as a Black traveler, I’ve learned to pay attention to how I’m treated in moments like this.

I booked a two-night, prepaid stay (Thursday–Saturday) through Hotels.com. When I arrived Friday night at 10:45 PM after a four-hour drive, I was told my reservation had been canceled because I didn’t check in on Thursday. The hotel staff claimed it was a “no-show” and that I would need to rebook and pay again to stay. However, the property’s own listing on Hotels.com says: • “Check-in time ends at anytime” • “No-shows are subject to a property fee equal to the first night’s rate plus taxes and fees” Nowhere does it say the full reservation would be canceled or that guests lose their remaining nights with no refund. At minimum, I should have been charged for Thursday and allowed to check in for Friday—especially since the stay was fully prepaid. Instead, they kept my money and likely resold the room, effectively charging twice for the same space. That’s not just poor communication—it’s unethical and a violation of their stated policies. I can’t say for sure why that was—but as a Black traveler, I’ve learned to pay attention to how I’m treated in moments like this.

8

Lauren

19 aug. 2024

·

Stannade 4 nätter

Let’s start with the pros: 1. Property is clean. 2. 7 pools 3. Spacious villas Cons: 1. Check in staff not so friendly. Didn’t properly communicate check in instructions, not informing guest what they are signing on the signature pad. The original person that checked me in was friendly but her computer stopped working and she asked her coworker to help and she acted irritated. But overall I enjoyed my stay after check in.

Let’s start with the pros: 1. Property is clean. 2. 7 pools 3. Spacious villas Cons: 1. Check in staff not so friendly. Didn’t properly communicate check in instructions, not informing guest what they are signing on the signature pad. The original person that checked me in was friendly but her computer stopped working and she asked her coworker to help and she acted irritated. But overall I enjoyed my stay after check in.

6

Alan

28 maj 2025

·

Stannade 2 nätter

The check in wait time was less than desired. Knowing it was a busy weekend they should have been better prepared. The parking fee is ridiculous and until my last 2 stays was never charged. They did not inform me of the parking charge this time but noticed it on the final bill.

The check in wait time was less than desired. Knowing it was a busy weekend they should have been better prepared. The parking fee is ridiculous and until my last 2 stays was never charged. They did not inform me of the parking charge this time but noticed it on the final bill.

10

NEDA

16 feb. 2025

·

Stannade 1 natt

unfortunately the front desk are so dry and not friendly which makes the experience way different because the property and room is just beautiful and clean. I wish they would have given me a room with more privacy than in the middle of traffic and not having a view that we were looking for , if the front desk was more friendly and could understand the view that I was looking for and this is not during a busy time we were checking in on a Sunday .

unfortunately the front desk are so dry and not friendly which makes the experience way different because the property and room is just beautiful and clean. I wish they would have given me a room with more privacy than in the middle of traffic and not having a view that we were looking for , if the front desk was more friendly and could understand the view that I was looking for and this is not during a busy time we were checking in on a Sunday .

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Bekvämt läge nära shopping, restauranger och det intilliggande JW Marriott, med vackra omgivningar. Resorten är stor och generellt sett inte särskilt promenadvänlig, så bil eller skyttelbuss behövs ofta.

Relaterade gästrecensioner

10

Ingrid

21 juni 2025

·

Stannade 2 nätter

Entrance was difficult to see and Google maps kept trying to get us to the JW Marriott hotel side. Once we finally arrived and got use to the winding streets we we had a fabulous time

Entrance was difficult to see and Google maps kept trying to get us to the JW Marriott hotel side. Once we finally arrived and got use to the winding streets we we had a fabulous time

8

genevieve

14 mars 2025

·

Stannade 3 nätter

I arrived without a car. Beautiful golf course. Not walking friendly.

I arrived without a car. Beautiful golf course. Not walking friendly.

10

Jenna P.

28 feb. 2025

·

Stannade 5 nätter

Clean, quiet. Car needed.

Clean, quiet. Car needed.

8

Lourdes

20 juni 2024

·

Stannade 1 natt

Enjoyed location of property

Enjoyed location of property

10

James

2 mars 2025

·

Stannade 9 nätter

We like your property because of it's location. Easy to get to shopping , walking trails and restaurants. it is also very quiet.

We like your property because of it's location. Easy to get to shopping , walking trails and restaurants. it is also very quiet.

10

Michael

28 juli 2024

·

Stannade 2 nätter

Very clean and located in area with lots of food options

Very clean and located in area with lots of food options

10

Bradley

19 dec. 2024

·

Stannade 1 natt

Like the proximitiy to JW Marriott.

Like the proximitiy to JW Marriott.

10

Lydia

2 feb. 2024

·

Stannade 3 nätter

Very well kept. Great location.

Very well kept. Great location.

10

Frank

7 aug. 2024

·

Stannade 1 natt

Nice walkable campus grounds. Safe. Easy check in. The property is getting old and needs updated.

Nice walkable campus grounds. Safe. Easy check in. The property is getting old and needs updated.

2

Dr Michael Julius

24 jan. 2025

·

Stannade 3 nätter

if you like walking in hot weather and imagining a mirage of a shuttle bus that never arrives, this is the place for you. impossible to stay in a fake hotel / TIMESHARE with negative quality service and no car. miles away from anything except the golf course. GOLFERS ONLY. 1 toilet in 1100 sqft is obtuse. no food to be find in miles, might as well call this fat camp.

if you like walking in hot weather and imagining a mirage of a shuttle bus that never arrives, this is the place for you. impossible to stay in a fake hotel / TIMESHARE with negative quality service and no car. miles away from anything except the golf course. GOLFERS ONLY. 1 toilet in 1100 sqft is obtuse. no food to be find in miles, might as well call this fat camp.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Matutbudet på plats är begränsat till en poolbar och ett litet marknad/Starbucks, och priserna kan vara höga. Många gäster äter utanför resorten eller använder sina egna kök, och en del använder skyttelbussen för att komma till restaurangerna på JW Marriott.

Relaterade gästrecensioner

10

Fernando

29 juli 2025

·

Stannade 3 nätter

No food options close by

No food options close by

10

ROGER

25 maj 2024

·

Stannade 2 nätter

Beautiful grounds… food and drinks somewhat pricey. Pool not very clear. Walls pretty thin but having said all that, we’d come back!

Beautiful grounds… food and drinks somewhat pricey. Pool not very clear. Walls pretty thin but having said all that, we’d come back!

10

Victor

22 juni 2025

·

Stannade 3 nätter

The room was very nice and comfortable. AC works great. Excellent room layout and full kitchen made it really nice. We noticed a million kids in the small villa pools but drove over to JW pool each day and was easy enough with side parking near the JW spa. We’ll be back

The room was very nice and comfortable. AC works great. Excellent room layout and full kitchen made it really nice. We noticed a million kids in the small villa pools but drove over to JW pool each day and was easy enough with side parking near the JW spa. We’ll be back

10

Benjamina

1 sep. 2025

·

Stannade 2 nätter

Spacious rooms, beautiful location with great views, good amenities. It would have been nice to have a restaurant on the premises, but there were only eating opportunities by the pools and a market place for snacks and other needs. The pools were lovely, but the music sometimes too loud. The gym was partly old, but open 24 hours, which is great.

Spacious rooms, beautiful location with great views, good amenities. It would have been nice to have a restaurant on the premises, but there were only eating opportunities by the pools and a market place for snacks and other needs. The pools were lovely, but the music sometimes too loud. The gym was partly old, but open 24 hours, which is great.

10

Tina

4 aug. 2025

·

Stannade 5 nätter

Food options are limited and expensive but it's a short trip into town where there are a ton of great options. Bed was very comfortable.

Food options are limited and expensive but it's a short trip into town where there are a ton of great options. Bed was very comfortable.

10

Suzanna

18 dec. 2024

·

Stannade 4 nätter

Front desk employees were very friendly. Great customer service. Overall great experience. Wish they offered more food options/restaurant. Only restaurant/bar was by the pool and they close early. They do have a marketplace and able obtain other food options there. Pool area could be updated. Villa was very spacious. I would definitely come back.

Front desk employees were very friendly. Great customer service. Overall great experience. Wish they offered more food options/restaurant. Only restaurant/bar was by the pool and they close early. They do have a marketplace and able obtain other food options there. Pool area could be updated. Villa was very spacious. I would definitely come back.

10

Bradley

19 dec. 2024

·

Stannade 1 natt

Like the proximitiy to JW Marriott.

Like the proximitiy to JW Marriott.

10

Jane

26 apr. 2024

·

Stannade 2 nätter

All staff was very friendly and helpful Donna. a concierge, recommended excellent restaurants nearby. We decided to go to The Fix, on El Paseo, which was excellent!

All staff was very friendly and helpful Donna. a concierge, recommended excellent restaurants nearby. We decided to go to The Fix, on El Paseo, which was excellent!

8

Arthur

16 dec. 2024

·

Stannade 2 nätter

Very clean! Nicely decorated room. Golf course looked immaculate. Only small complaint is having to drive everywhere for meals. Onsite dining is minimal and was a little bit of a walk for our location. Front desk personnel were friendly. Check-in was a little slow but not too bad.

Very clean! Nicely decorated room. Golf course looked immaculate. Only small complaint is having to drive everywhere for meals. Onsite dining is minimal and was a little bit of a walk for our location. Front desk personnel were friendly. Check-in was a little slow but not too bad.

10

vicki

25 aug. 2024

·

Stannade 1 natt

Expected a bar and restaurant on property. Had to use a shuttle that only ran every 1/2 hour in 102 degree heat, and the shuttle was not very close.

Expected a bar and restaurant on property. Had to use a shuttle that only ran every 1/2 hour in 102 degree heat, and the shuttle was not very close.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

8

Lars

18 feb. 2023

·

Stannade 14 nätter

Överlag bra, internet riktigt dåligt.

Överlag bra, internet riktigt dåligt.

10

Jenny

för 4 veckor sedan

·

Stannade 5 nätter

Amazing property, very clean and beautiful villas, but the staff there were not friendly or had smiles on their faces, majority of them all seem like they hated their jobs and on their starting with check in, the young lady who checked me in was nice but another worker named jey/Jay butted in as the other worker was checking me in and looked at her computer and " said staying for so and so many nights " like it was unheard of before for a family to stay for awhile, and I never got my welcome text as I was told I would but that's fine, the guy named Corey when I was checking out was very rude and came off as upset that I was checking out and ( interrupting his time watching YouTube on his phone ) I saw it on his phone as I came over to the front desk to check out, didn't even say anything after I said thank you, have a great rest of your day, he just looked at me with disgust on his face. Wowww for a beautiful place, the staff was horrible, I travel all the time and never felt so unwelcome before. The guy by the pool was nice and the house keepers were nice as well. But the front desk staff very rude and unwelcoming

Amazing property, very clean and beautiful villas, but the staff there were not friendly or had smiles on their faces, majority of them all seem like they hated their jobs and on their starting with check in, the young lady who checked me in was nice but another worker named jey/Jay butted in as the other worker was checking me in and looked at her computer and " said staying for so and so many nights " like it was unheard of before for a family to stay for awhile, and I never got my welcome text as I was told I would but that's fine, the guy named Corey when I was checking out was very rude and came off as upset that I was checking out and ( interrupting his time watching YouTube on his phone ) I saw it on his phone as I came over to the front desk to check out, didn't even say anything after I said thank you, have a great rest of your day, he just looked at me with disgust on his face. Wowww for a beautiful place, the staff was horrible, I travel all the time and never felt so unwelcome before. The guy by the pool was nice and the house keepers were nice as well. But the front desk staff very rude and unwelcoming

8

Paul

för 4 veckor sedan

·

Stannade 3 nätter

A nice villa and lovely pool area.

A nice villa and lovely pool area.

8

tim

2 aug. 2026

·

Stannade 2 nätter

We rented the two bedroom Villa plenty of space for the family. Our only complaint would be in the master bedroom our air conditioner/heater vent was either blocked or something else was wrong. Our bedroom never really got down below 78 which for many people that would be ok but for my wife it was not that comfortable and I had to listen to complain at night.

We rented the two bedroom Villa plenty of space for the family. Our only complaint would be in the master bedroom our air conditioner/heater vent was either blocked or something else was wrong. Our bedroom never really got down below 78 which for many people that would be ok but for my wife it was not that comfortable and I had to listen to complain at night.

10

Edward

17 juli 2026

·

Stannade 4 nätter

I had a pleasant stay overall. The staff were friendly, professional, and always willing to help, which made the experience enjoyable. The only area that could be improved is the availability of supplies and amenities. Some items were limited or needed to be requested, so keeping rooms better stocked would enhance the guest experience. Overall, I would recommend this hotel for its outstanding staff and great service.

I had a pleasant stay overall. The staff were friendly, professional, and always willing to help, which made the experience enjoyable. The only area that could be improved is the availability of supplies and amenities. Some items were limited or needed to be requested, so keeping rooms better stocked would enhance the guest experience. Overall, I would recommend this hotel for its outstanding staff and great service.

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 16:00 till 23:59

Innan 10:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $182	16	17	18 $292	19
20 $192	21 $181	22 $182	23	24 $173	25	26
27	28 $157	29 $150	30

oktober 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

En myndig person på minst 18 år måste ansvara för bokningen. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort och kontanter.
Värden har inte angett om det finns någon kolmonoxidvarnare på boendet. Överväg att ta en bärbar varnare med dig på resan.
Värden har angett att det finns en rökdetektor på boendet.
På detta boende finns bland annat följande säkerhetsdetalj: utomhusbelysning.
Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
Boendet rengörs av städpersonal
Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.

Ingen avgift tas ut för barn som är 18 år eller yngre som bor i samma rum som sina föräldrar eller vårdnadshavare om ingen extra sängutrustning krävs.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Boendet rengörs av städpersonal.
Kontaktfri utcheckning är tillgänglig.
Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).

Parkeringsavgift: USD 30.00 per dag

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.