DoubleTree by Hilton Hotel Sighisoara - Cavaler

Hotel confortavel com decoracao antiga mas confortavel. Otimo fitness mas so ligaram o ar e acenderam as luzes as 8:30.am. a recepcionista no check in ineficiente. No cafe da manha otimo atendimento

You can’t beat this hotel for a quality stay and price. The staff are friendly with a nice breakfast in the morning and good quality restaurant for an evening meal. The facilities are fantastic with a nice swimming pool, sauna and steam room.

Easy to park. Clean room. Decent breakfast.

The hotel is very clean and conveniently located near the old citadel. I especially appreciated the spa area, which includes a sauna and steam room—both complimentary with your stay. The room was spotless and the bed extremely comfortable, ensuring a great night’s rest. My only minor complaint would be the TV channel selection; it would be nice to have Digi channels available for watching the games. The staff were exceptionally friendly and helpful, which made the experience even more enjoyable.

I was not so impressed. Checkin and most staff were really nice. The restaurant staff was not polite. They piped in obscene rap music in the restaurant. When i asked them to change it or turn it down he was really rude and refused. I dont think they understood the offensive words but didnt csre to please the client either. The hotel claimed a pool and spa. The jacuzzi was not useable because it was dirty. The pool not heated and smelled bad. The saunas were good. The breakfast was descent except you had to pay extra for coffee. Location was good except on a main highway so noisy.

Wir hatten ein ruhiges Zimmer mit Blick auf die mittelalterliche Altstadt. Das Hotel liegt unmittelbar unter der Albstadt, die gut zu Fuß zu erreichen ist. Ein Abendspaziergang ist zu empfehlen. Auch hat das Hotel einen schönen warmen Pool, der auch morgens geöffnet ist.

Nice location for the hotel, near the main attractions. Easy to park outside. The pool area comes with sauna and steam and is really excellent. The spa pool outside looks like it's never been emptied though. I didn't try the gym. Towels were provided and lockers. The breakfast is in a large room I would compare to the shining. The staff were friendly but the offering looked like it hadnt been changed for months, with most things stale, empty or almost empty. I'd give this breakfast one of the lowest ratings I've experienced and it really let the facility down. Otherwise the room was excellent, big bed, nice size, lacking a fridge. The whole hotel is worth a stay, and if they improved breakfast I'd give it a very good score

Central location. The staff is very thoughtful and helpful. Food was good in restaurant. East parking. Nice bar. Would stay again..

The room was Ok. The water in the pool was quite cold. Te food was not great and the service in restaurant must be improved.

Udvariatlan személyzet az étteremben, a medence felújítás alatt amiről senki nem szólt… nem ajanlom a személyzet miatt

Easy to park. Clean room. Decent breakfast.

The hotel is very clean and conveniently located near the old citadel. I especially appreciated the spa area, which includes a sauna and steam room—both complimentary with your stay. The room was spotless and the bed extremely comfortable, ensuring a great night’s rest. My only minor complaint would be the TV channel selection; it would be nice to have Digi channels available for watching the games. The staff were exceptionally friendly and helpful, which made the experience even more enjoyable.

This is the worst hotel I have ever encountered. To begin we checked in without incident....went to the assigned room It had not been prepared fore guests. It was dirty. The bed had not been made and trash cans were on the bed. A vacuum cleaner was left in the middle of the room. I did not have a chance to check out the bathroom. I returned to the reception desk to report the problem. The employee made no comment and gave no apology. He offered a replacement room at a lower price category and only provided a reduction in price when prompted. We went to the newly assigned room. The lights did not work and we had to summon the reception man to fiddle with the system. Also there was one bath towel, not two. An additional towel was provided upon request. In the morning I attempted to take a shower. But the cold water knob did not work and I was scaled by the hot water and had to wash up in the sink. I needen did d to leave the hotel to meet a schedule so did not have time to summon reception again. Upon checkout I reported the latest problem with the room and once again there was no comment and no apology. This was definitely the worst hotel experience of my life.

My husband and I travel quite a bit and have been Hilton Honors members for years. Hilton has always been a reliable chain of hotels and we look for it when we book rooms on our work and pleasure vacations. Until recently, we have never felt the need to write a review to complain but I cannot avoid it now. We just checked out of the DoubleTree by Hilton Sighisonoara, Romania. It was part of a vacation with two other couples, one of which is also a Hilton Honors member. From the moment we entered the lobby I knew it wouldn’t live up to Hilton standards. The receptionist was very unfriendly and not helpful. The lobby smelled of cigarettes. The carpets in the hallways and rooms were stained. The refrigerator is in a cabinet that was difficult to open. There was a tea kettle that wouldn’t stay on to heat the water (the button kept popping). The bathroom light flickered intermittently. The towels were worn out and torn on the edges. There were soap dispensers in the shower for body wash, shampoo and conditioner and they were all empty. They had separate small bottles on the counter. And there was no hair dryer. As to breakfast, most of the options were empty or low. The salads weren’t fresh. The coffee machine offered espresso or coffee, the latter of which didn’t fit in the cups provided. They had juice cups that were paper cups and could be used for the coffee. There was also a spider crawling on my napkin at breakfast. Nasty! The woman at checkout was pleasant.

The staff just don’t seem bothered or professional, the room was dated but happy overall, just very dusty above picture frames etc, the breakfast was terrible? For a hotel like this, no hot buffet present, burnt croissants, hardly any choice? I’ve had two star hotels with better breakfast, the Hilton Hampton in Cluj breakfast was amazing how can two hotels be so different in the same chain, it really was so poor.

Comme déjà indiqué,on m'a donné une chambre mansardée avec fenêtre de toit,ce qui n'est pas ce que vous m'aviez donné dans le descriptif de la chambre.J'aimerais avoir vos explications à ce sujet. La chambre est en outre apparue sale au niveau du bas du lit et du tapis La salle de bain a besoin de maintenance au niveau du lavabo et de la cuvette de WC.Enfin,le minibar était vide et aucune bouteille d'eau n'était offerte conformément à ce qui se fait dans un hôtel de bon standing.Un ascenseur ne fonctionnait pas et le second fonctionnait mal.Des vitres étaient très sales;celle de mon vélux était félée.Bref c'est un hôtel 3-étoiles,pas plus.Le personnel est plutôt désagréable.La clé qui m'a été fournie ne fonctionnait pas...Donc hôtel à fuir!

No había agua caliente y nos tuvimos que bañar con agua fría, pedimos ayuda en recepción pero no lo solucionaron, cuando bajé a la recepción había otras personas que también se quejaban de lo mismo. No funcionaba la ventana del ático y no la pudimos cerrar, pedí ayuda en la recepción y nadie acudió a resolverlo. El teléfono de la habitación no funcionaba. El lavamanos estaba tapado. El clima no funcionaba. La alfombra estaba muy sucia, olía mal. Todo esto lo reportamos en recepción y creó que l chica no entendía inglés porque solo respondió Ok.

Rooms are filthy with multiple stains, no sound proofing so you will not sleep well.

Booked this hotel because it was a Doubletree by Hilton and had friends also book a room. There were problems with the lights in the room. The drain in the shower did not drain well and flooded the entire bathroom floor. The place was dark and kind of creepy - maybe appropriate if you’re into the Dracula myth. Overall - very tired looking - needed a major renovation several years ago. Our friends room at check-in was totally not clean. They were moved to a cheaper room and our guide had to fight to get them the reduction. There were not a suffix number of towels in the room and the shower only had scalding hot water - such that a shower was not possible. I would avoid this place and Hilton needs to send out its inspection team.

The rooms was very poor and not cleaned. Some towels very old.

Room was good, no internet though for the whole week

2023年11月末～12月頭に掛けて一人で宿泊。 何はともあれヒルトン系列なので施設は綺麗に整っていて快適。朝食も十分豪華。立地も良く、時計塔などの旧市街部分へのアクセスも早い（裏の駐車場を抜けるように移動すると良いです。回り込むとちょっと時間がかかります）。隣に銀行があるのでATMでの現金引き出しも簡単。大きいスーパーまでは少し歩きますが、ホテル出て右手に回り込んだ所に小さな商店がありちょっとした飲み物や軽食を買うのも楽です。 無料とのことでスパも利用しましたが、プールとサウナがあるだけでジャグジーのような温浴設備はありませんでした。日本人的にはちょっと残念ですが海外なのでこれはしょうがない。 チェックアウトの際に清算金額を間違われそうになりました（朝食含むプランなのに朝食代を別途請求されそうになった）が、その旨指摘するときちんと謝罪したうえで正しい金額に直してくれたので、従業員の態度が良いとむしろ好印象。全体的にスタッフの愛想は良かった。 総じて良いホテルですが、何故かWifiのスピードが異常に遅く、1.9Mbps程度しか出ない上によく切断されるので、近所の携帯ショップで新たにSIMカードを購入する必要がありました。その点さえ改善されればパーフェクトでしょう。

La chambre est vestuste, l’équipement de façon générale (communication impossible avec la dame du SPA qui comprend pas l’anglais), le petit déjeuner laisse plus qu’à désirer …

American standard hotel that has bigger rooms. Close to the city center. Convenient parking.

Great value for money, good location with many amenities nearby , clean and spacious room

El hotel está muy bien ubicado. Nuestra habitación daba para la carretera y se oía bastante el trafico

Rooms are filthy with multiple stains, no sound proofing so you will not sleep well.

We hat a very noisy room next to the elevators and facing the busy street despite having a small child with us. No willingness or efforts taken from reception to give us a more suitable room

Stanze piccole con sottotetto

The room was very comfortable, the linen great and there was good quality shampoo, shower gel and hair conditioner in the bathroom. Great view to the citadel, easy parking space. I'm very satisfied.

We had a great time at the property. The staff from the reception from the cleaning staff were really nice and very hospitable. We also had the welcome cookie which was still warm and delicious. The property is very accessible to the old town area and just a few meters walk from good restaurants.

I am shocked and deeply disappointed with my stay at this Hilton. I slipped and fell in the shower because of a serious maintenance issue, and when I reported it, nothing was done for two days. I fell in a Foosh manner hurt my wrist, low-back, and my feet hit the upper bathroom sink. Two days of being ignored after getting hurt in their hotel room! The lack of concern for guest safety and well-being is appalling. I expected care and responsibility, but instead I was treated like my safety didn’t matter. This experience has completely destroyed my trust in Hilton, and I would never recommend this property to anyone. I would like a refund for this property, please advise on the next step.

The hotel is very clean and conveniently located near the old citadel. I especially appreciated the spa area, which includes a sauna and steam room—both complimentary with your stay. The room was spotless and the bed extremely comfortable, ensuring a great night’s rest. My only minor complaint would be the TV channel selection; it would be nice to have Digi channels available for watching the games. The staff were exceptionally friendly and helpful, which made the experience even more enjoyable.

This is the worst hotel I have ever encountered. To begin we checked in without incident....went to the assigned room It had not been prepared fore guests. It was dirty. The bed had not been made and trash cans were on the bed. A vacuum cleaner was left in the middle of the room. I did not have a chance to check out the bathroom. I returned to the reception desk to report the problem. The employee made no comment and gave no apology. He offered a replacement room at a lower price category and only provided a reduction in price when prompted. We went to the newly assigned room. The lights did not work and we had to summon the reception man to fiddle with the system. Also there was one bath towel, not two. An additional towel was provided upon request. In the morning I attempted to take a shower. But the cold water knob did not work and I was scaled by the hot water and had to wash up in the sink. I needen did d to leave the hotel to meet a schedule so did not have time to summon reception again. Upon checkout I reported the latest problem with the room and once again there was no comment and no apology. This was definitely the worst hotel experience of my life.

The staff just don’t seem bothered or professional, the room was dated but happy overall, just very dusty above picture frames etc, the breakfast was terrible? For a hotel like this, no hot buffet present, burnt croissants, hardly any choice? I’ve had two star hotels with better breakfast, the Hilton Hampton in Cluj breakfast was amazing how can two hotels be so different in the same chain, it really was so poor.

Nice room, great location. Rude unprofessional staff; unfriendly check in, receptionist on checkout didn't even interrupt her phone call. Staff in breakfast room didn't replace items that ran out, e.g. milk even when asked.

A particularly helpful and welcoming staff was an immediate plus. The hotel is located in the lower new town but it is very close to the steps up which one climbs to get to the Old Town in the Citadel. The hotel has a pool.

Clean, quiet room, comfortable bed, close to the old town, nice swimming pool. Breakfast staff friendly and helpful. Reception staff very grumpy.

Faules Personal, so noch nie erlebt. Ausnahme: Dame im SPA-Bereich. Dieser "rettet" das Hotel. Frühstück ausbaufähig. Kostenlose Parkplätze super!

Leider Personal in Restaurant catastrofe,ungeschulte Kellner ,kein Bock auf Arbeit und unfreundlich,Essen kalt und wenig,nicht nachgefüllt!Für 4 Sterne Hotel unglaublich!Empfang leute sehr nett und in der Spa Bereich!Höchstens 2* Hotel!

You can’t beat this hotel for a quality stay and price. The staff are friendly with a nice breakfast in the morning and good quality restaurant for an evening meal. The facilities are fantastic with a nice swimming pool, sauna and steam room.

We had a great time at the property. The staff from the reception from the cleaning staff were really nice and very hospitable. We also had the welcome cookie which was still warm and delicious. The property is very accessible to the old town area and just a few meters walk from good restaurants.

Hotel centralissimo molto confortevole con servizio SPA incluso (aperta fino alle 21.00). Vengono forniti accappatoio e telo. Letti comodissimi. Un grazie particolare a Ibi che è stata una receptionist simpatica e molto efficiente

The hotel is very clean and conveniently located near the old citadel. I especially appreciated the spa area, which includes a sauna and steam room—both complimentary with your stay. The room was spotless and the bed extremely comfortable, ensuring a great night’s rest. My only minor complaint would be the TV channel selection; it would be nice to have Digi channels available for watching the games. The staff were exceptionally friendly and helpful, which made the experience even more enjoyable.

The hotel is located right beside the busy highway coming into the city. The room was super hot - 26C and the controls to turn the temperature lower were not working. The breakfast was dismal: limited selection, awful coffee and the lights weren’t turned on!

American standard hotel that has bigger rooms. Close to the city center. Convenient parking.

Hôtel bien situé et agréable proche du centre-ville

El hotel ubicado sobre la margen costera de la ciudad, permite acceder al mismo desde la Estación de Tren y a la vez estar a pocos minutos a pie de los principales atractivos de la ciudad. El hotel está muy bien, con una buena limpieza. Lo único que quizá deba revisarse es el estado del mobiliario de las habitaciones. Aparentemente no se cambia desde hace tiempo. Por lo demás una muy recomendable opción de alojamiento en Sighisoara

Great location in such a beautiful city!

A particularly helpful and welcoming staff was an immediate plus. The hotel is located in the lower new town but it is very close to the steps up which one climbs to get to the Old Town in the Citadel. The hotel has a pool.

Excellent stay. The bed was the most comfortable we have had on our trip and we both had the best nights sleep yet. Room was well laid out and had everything we needed. The breakfast buffet was superb and well worth paying extra for.

Not what you expect from Hilton. Executive room in poor condition. Hanging plug. Telephone out of order. Curtains not in place. No bacon at breakfast. Coffee machine out of order. Personel not attentive.

The hotel is located right beside the busy highway coming into the city. The room was super hot - 26C and the controls to turn the temperature lower were not working. The breakfast was dismal: limited selection, awful coffee and the lights weren’t turned on!

La chambre est vestuste, l’équipement de façon générale (communication impossible avec la dame du SPA qui comprend pas l’anglais), le petit déjeuner laisse plus qu’à désirer …

The staff just don’t seem bothered or professional, the room was dated but happy overall, just very dusty above picture frames etc, the breakfast was terrible? For a hotel like this, no hot buffet present, burnt croissants, hardly any choice? I’ve had two star hotels with better breakfast, the Hilton Hampton in Cluj breakfast was amazing how can two hotels be so different in the same chain, it really was so poor.

Nice room, great location. Rude unprofessional staff; unfriendly check in, receptionist on checkout didn't even interrupt her phone call. Staff in breakfast room didn't replace items that ran out, e.g. milk even when asked.

Nice location for the hotel, near the main attractions. Easy to park outside. The pool area comes with sauna and steam and is really excellent. The spa pool outside looks like it's never been emptied though. I didn't try the gym. Towels were provided and lockers. The breakfast is in a large room I would compare to the shining. The staff were friendly but the offering looked like it hadnt been changed for months, with most things stale, empty or almost empty. I'd give this breakfast one of the lowest ratings I've experienced and it really let the facility down. Otherwise the room was excellent, big bed, nice size, lacking a fridge. The whole hotel is worth a stay, and if they improved breakfast I'd give it a very good score

One of the best breakfast I had in a while.

Faules Personal, so noch nie erlebt. Ausnahme: Dame im SPA-Bereich. Dieser "rettet" das Hotel. Frühstück ausbaufähig. Kostenlose Parkplätze super!

Leider Personal in Restaurant catastrofe,ungeschulte Kellner ,kein Bock auf Arbeit und unfreundlich,Essen kalt und wenig,nicht nachgefüllt!Für 4 Sterne Hotel unglaublich!Empfang leute sehr nett und in der Spa Bereich!Höchstens 2* Hotel!