Hotel Balo

Son

Personnel malgré la barrière de la langue à répondu au attente. Mais malheureusement je suis obligé de les notés 3/5 car toute fois les services indiqué n'ont pas était respecté. La salle de sport et le spa était inaccessible pendant toute la durée du séjour du à des travaux. Donc celui n'aurait pas était du être mis 4 étoile mais plutôt 3. La chambre à toujours était très bien entretenue par le service. Le personnel a était accessible 24h/24h. Il mérite toutefois d'avoir du monde car il font du bon boulot et aide les touristes sur place à éviter de se faire avoir sur les prix des commerciaux pas toujours honnête. Faite attention à vous sur place. Notamment les taxis qui ne cesse d'êtres 3/4 du temps malhonnêtes

Séjour parfait hôtel très propre et a deux pas du boulevard istiklal place taksim et a 15 min à pied de galata excellent emplacement et personnel souriant et serviable

The room was spacious, and the location was definitely a highlight — only a few minutes’ walk from Taksim Square and Istiklal Street, making it very convenient for sightseeing and getting around Istanbul. Unfortunately, the stay had some major downsides. There appears to be a nearby club or nightlife venue, and on 2 out of my 4 nights, loud music continued until around 3:00 AM, making it very difficult to sleep. The rooms also did not seem to be well soundproofed. My biggest disappointment was the staff response during an unfortunate situation. My son became very sick and vomited in the room. When I asked for assistance and room service, the manager told us we had to clean it ourselves and seemed more concerned about protecting the hotel room than helping us during a family medical situation. While I was trying to care for my son and arrange a hospital visit, the lack of empathy and support was upsetting. Overall, the hotel has a great location and decent room size, but noise and customer service significantly impacted our experience. Rating: Location/Room: 3.5/5 Staff/Service: 2/5 Overall: 2.5–3/5

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