波爾特伍德旅館

Wonderful hotel, everything was outstanding from the front desk staff, to the cleanliness of the room, to the restaurant. Great location to explore Amherst, or hangout with wine and cheese on the patio.

Everything perfect except please note on Expedia or your own website or even at checkin at the very least that there is major maintenance work going on. Woke up at 8:45am to the sound of extremely loud banging and sawing coming from outside. And lasted all morning.

Beautiful hotel. Lots of fireplaces, cozy outdoor nooks and garden seating. Bar, popular restaurant, free parking.

Beautiful historic building but updated with all the amenities of a high-end hotel. Staff is extremely helpful. Restaurant has delicious food and many seating options, including outdoor (with fire pits when chilly), bar and tables. Rooms are not large but very comfortable, and ours had a working gas fireplace. We had a corner room so a nice view of the inn’s patio and gardens. We will definitely stay there again!

The property was clean, with pretty flowers and comfortable outdoor furniture. The hotel and lobby area was so cozy with a fireplace, drinks and donuts. Everyone was very nice and welcoming.

Beautiful property with kind and attentive staff. Library with huge open hearth was a focal point for the family.

Needs updating from top to bottom- dining room, guest rooms, exercise room, the latter of which is so small three people in there were struggling to make room for each other. But very nice front desk staff.

Clean, lovely corner room. Very quiet. Comfortable bed. Friendly helpful staff. Great restaurant. Lovely common spaces with large fireplaces. Plenty of room to spread out.

This quirky charming inn was clean and comfortable. While we only stayed for one night, the outdoor seating area complete with fire feature was relaxing as we sipped our wine. Excellent location.

Parking was easy, location excellent.

Friendly staff, super clean room, great restaurant

In general this property has a great and convenient location if you are visiting any of the 5 colleges especially Amherst, UMass or Mount Holyoke. However, upon our late night checkin we found that our room was not very clean. THere was some leftover trash in the corner, stained rug, dust on the fireplace screen, moldy tiles in the shower, a musty smell and generally threadbare effect. The worst thing was that sewage was backing up into one of the sinks and it was not while we were running the water. I brought this to the attention of staff but because of the late hour we had to wait until the next day. They graciously switched me to another room the following night which was clean, spacious and just fine. I think they should not use that first room (203) and/or give it a deep clean/refurbishing. In addition the first room it was quite small and had loud air which one could not turn off. Again, the second room did not have this problem. If I stayed again I would request a specific room. As a VIP I did not receive any automatic upgrade, it was only when there was a severe problem with the first room.

Charming inn. Very pretty in a gorgeous area. The bathroom shower had stains- my only complaint.

Lovely hotel, beautiful and spotless room, amazing location- centrally located and quiet! So pleased with this stay!

Very clean. Wonderful place.

Underwhelming stay at a hotel that can do a lot better for what they charge. Cleanliness in spots around the door and window frames was mediocre at best - there were some scuff and aging marks on the woodwork and the carpet seemed to Ned cleaning - coffee in the morning was also of average quality - the place - does seem to need freshening up - seemed a bit tired.

This is a pretty place and the staff is extremely helpful and friendly. The location is great and we had a tasty breakfast at the restaurant.This hotel is very clean. Our room was well appointed but very small and the bathroom sink drained sluggishly. The layout here can be warren-like and confusing but the staff was very sweet and patient about giving directions.

The Inn is absolutely gorgeous on the outside with a great location in town. The restaurant was absolutely amazing, definitely the best meal we’d had amongst many good restaurants on our trip. The bed was very comfortable and the room was very clean, but the Inn definitely needs some work with torn carpets in the hall and furniture that looked like it needed replacing rather than just looking vintage. Overall, we had a very nice stay.

Great location Cool old inn with lots of character Bathroom was dirty or I would have given 5⭐️ Room clean Comfy bed.

The traditional decor is beautiful and well kept. The entire hotel is clean! Rooms are comfortable.

Centrally located Inn at Amherst. Bed was small for a queen and not firm. We were on “ground floor” which is really below ground- windows high up at bottom of sidewalk. Would have been nice to have better shade coverage given this room location

We had a room with fireplace, and it was perfect for a snowy night.

Beautiful old school classy hotel. Food in restaurant was high quality. Very clean. My only complaint would be that the walls are thin. Other than that, we had a lovely stay visiting Umass Amherst.

Beautiful big rooms with country inn charm. You can hear other customers in the hotel, but you are staying in a 200 year old facility so floor creaking is part of the atmosphere.

Extremely comfortable bed with nice linens and very nice shower.

Yes, but room cold when we arrived, bathrooms lights hard to turn on and off, noise from adjoining rooms

Beautiful historic building but updated with all the amenities of a high-end hotel. Staff is extremely helpful. Restaurant has delicious food and many seating options, including outdoor (with fire pits when chilly), bar and tables. Rooms are not large but very comfortable, and ours had a working gas fireplace. We had a corner room so a nice view of the inn’s patio and gardens. We will definitely stay there again!

Beautiful hotel. We were out in basement. Not nice. Felt like it might have been a service area originally. Noise from construction went right in our window, which looked at sidewalk. Power went out and we had to shower in dark

Beautiful place. Comfortable bed.

Huge room for only $200, and within walking distance to the campus. The restaurant is really nice too and has really good food at a modest price.

It is always a pleasure to stay at the Boltwood. My son attends Amherst College, and it is so convenient to the school and town. Great restaurant and bar too. Nicole went above and beyond when I had to make a last-minute change to my room type, not only finding the new room type but also moving my things to the new room. Amazing service and a fabulous stay!

Really great staff on the front desk, the bartender, Tom was excellent, Adam the server in the restaurant was a super star. The location is amazing as was all the areas to hang out around the property were fun and comfortable. We had dinner also at the restaurant, (we actually had 3 meals) and the filet was cooked to perfection! We loved the food…. Unfortunately, Devron, our waiter for dinner was lacking and probably shouldn’t be in this vocation! Not the best for such an amazing location and everyone was great except the aforementioned waiter. The place is a gem! We’ll be back to stay!

The Inn on Boltwood came highly recommended by a friend who teaches at Amherst. It did not disappoint. I've traveled a lot and stayed at many hotels, but I've never wanted to just live in one before. The Inn is immaculate and beautiful. The staff were friendly, kind, and welcoming. Malina, knowing I was there to visit the Emily Dickinson museum in honor of my retirement from teaching English for 46 years, gave me a book of Emily's poetry and a bookmark when I arrived. I was thrilled and so surprised. The food in the restaurant was incredible. It was delicious and I could not even finish it all. Amherst was my favorite place on this trip and I'd love to see it in the snow. It would be worth flying across the country from Idaho again just to stay at the Inn on Boltwood.

The staff was outstanding! From helping us where to park, assisting with the bags, informative about town and college. The bar let us get a drink in our late arrival and didn’t rush us. Highly recommend!

Wonderful staff!

Check in was amazing service and we were upgraded which was beyond unexpected but greatly appreaciated.

they didnt have my reservation active (i suppose they don't update the info with expedia because they didnt have the reservation i required, but had some previous canceled ones), and gave me a queen bed instead of a king bed i had on my expedia active reservation. they told me i needed to pay to cancel my canceled reservations. on the next day, they didnt even told me but recognized the big mistake.

Love the historic property. Staff messed up something about our reservation which resulted in an unwanted 5:45 am wake up call but were otherwise nice and helpful

Fabulous hotel with extraordinary staff! Highly recommend.

Although the Boltwood carries a sense of New England charm, at the end of the day the charm didn't make up for discomfort endured. Specifically, I was there working as a travel emergency room veterinarian, which meant I was working 12 to 14 hour shifts, some nights until 2 am. The shades could not be fully drawn, which meant I was woken by sunlight at dawn, increasing my already sleep deprived state. Additionally, the room had no privacy from the outside. I couldn't open the shades without the world seeing directly inside the room. Lastly, twice I went to breakfast only to wait 45 minutes at a table without being served. The second time, I asked the waitress if I was going to get served soon, and she informed me how understaffed they were. I told her that I had to get to work, and she at least made me a latte to go, which was very kind. Combine lack of sleep, lack of food, and no privacy, and I won't be back, charm or no charm.

Cute, upscale inn. We had a king room and ate breakfast in the restaurant in the morning. It was a quick stay for a college visit/tour -- very convenient location.

Beautiful and central.

Really nice hotel, a perfect location right in the town center, close to everything! Super friendly staff! Will stay here again next time in town.

Great service team. Perfect location.

Located just steps from downtown Amherst and Emily's house. Amazing amenities, friendly and helpful staff. Did not try the restaurant but the bar was classic. We left a few items behind and they were promptly and cheerfully FedEx'd home to us.

Lovely Inn, easy walk to historic downtown. Loved the many options for a place to sit down, read, work, or hang out - especially the study with the fireplace.

Great property centrally located in Amherst town. Walking distance to everything. Enjoyed our stay. Room was very nice and comfy. Service was excellent. Will definitely stay here again when back in town.

A nice and quaint inn. Over priced but conveniently located.

We really loved our stay in Inn on Boltwood. Everybody was super friendly and helpful. The building has this historic charm that transpires to the room decor as well. The place is clean and it is located in centralized location that is near restaurants and Amherst college.

Parking was easy, location excellent.

In Amherst for a tournament. The room is okay., location is excellent, and restaurant should have been avoided. It took us almost two hours to get simple items for dinner (hamburger and lobster spaghetti). The muscles literally came with no broth. I worked on a restaurant for years and the restaurant situation last night was crazy.

Hotel property okay, I expected better of a hotel that was recently renovated. For example, bathroom sink was cracked in a number of places. That doesn't feel quaint, just cheap. Bed was fine. It was very clean, standard room was tiny, Restaurant in property was pretty terrible. Dry over cooked steak, cold french fries. Absolutely bland barely warm pasta dish. . Staff of hotel and restaurant were excellent.

This is a lovely New England inn, situated downtown Amherst. It was convenient for my time working at UMass for a couple of days, and I enjoyed the room as well. Food was quite good at the restaurant, with great drinks.

Restaurant was excellent. The bar staff- Vicki and others were great!

The Inn is absolutely gorgeous on the outside with a great location in town. The restaurant was absolutely amazing, definitely the best meal we’d had amongst many good restaurants on our trip. The bed was very comfortable and the room was very clean, but the Inn definitely needs some work with torn carpets in the hall and furniture that looked like it needed replacing rather than just looking vintage. Overall, we had a very nice stay.

I really enjoyed staying at the inn. Staff was very friendly and the room was very clean! I loved the way the inn was decorated and really enjoyed looking around the property. The only thing I did not enjoy was the wait time at the 30 boltwood which is the hotel’s restaurant. I had made reservations for me and my fiancé for dinner and brunch and it still took forever for someone to wait on us and took about an hour to receive our food. The food was delicious but certainly not worth the wait. I most definitely will be staying at the inn again but will not be going to the restaurant.

Beautiful historic inn. Restaurant is very good for dinner and breakfast. Staff are very nice and helpful. Love the library with big fireplace!

We spent two nights at the Boltwood Inn, so we could explore Amherst. Our itinerary included a tour of the Emily Dickenson house, the Yiddish Book Center and the Eric Carle Museum. Recommend all three places, if you are passing through Amherst. Boltwood Inn is a historic building, so don’t go in expecting a modern hotel. We had two of the double queen rooms with the extra sitting area. The sitting area provide a quiet place to sit. Not long after check-in, we had to switch one of our rooms, because the heater wasn’t working. We were grateful they still had an identical room available. The lobby area was nice and had a cozy parlor room with a fireplace, books and board games. That place was also used for a special afternoon tea that you had to prebook. We did not attend the tea. We did dine in the restaurant, which seemed popular with the locals. We enjoyed our dinners, but breakfast service was slow and the food did not come out hot. I would search for another breakfast option, if I returned to Amherst.

Lovely NE inn. Courteous service. Excellent onsite restaurant. We definitely recommend.

Although the Boltwood carries a sense of New England charm, at the end of the day the charm didn't make up for discomfort endured. Specifically, I was there working as a travel emergency room veterinarian, which meant I was working 12 to 14 hour shifts, some nights until 2 am. The shades could not be fully drawn, which meant I was woken by sunlight at dawn, increasing my already sleep deprived state. Additionally, the room had no privacy from the outside. I couldn't open the shades without the world seeing directly inside the room. Lastly, twice I went to breakfast only to wait 45 minutes at a table without being served. The second time, I asked the waitress if I was going to get served soon, and she informed me how understaffed they were. I told her that I had to get to work, and she at least made me a latte to go, which was very kind. Combine lack of sleep, lack of food, and no privacy, and I won't be back, charm or no charm.