JC Residency

This property should be rated below 3 star. Very poorly maintained rooms and very pricey restaurent rates.

Staff are friendly but not prompt in service. This includes the reception and room services. I booked a Royal Suite and all I got was towel and shower cap. So no amenities are provided. You request for drinking water or maintenance and you are obliged to remind them several times yourself. Ask for the complimentary 2 bottles of tap water and you get only one after an hour. Location is ok, the varieties at the buffet breakfast are satisfactory. Please avoid the farthest rooms from reception since WiFi won’t be available. Overall for the price paid, the service is not up to the mark. For the same price I can expect a 5 star treatment in metro cities.

Raised a compliant with expedia about not providing any amenities and cost is so high

It’s bad and terrible experience, rooms are filled with fungus and bad smell in the room. Towels are not cleaned. Room ceiling was pealing on and paint was falling down. Floor cleaning was done after the check in. Not recommend for family and businesses trips. Room heaters are not free, it’s paid service in a hill station. All request was responded after numerous reminders.