Punta Caracol Acqua Lodge

Coin de Paradis inoubliable! Piluchy et son équipe son incroyable. Forces: Hotel avec chambres sur pilotis à la hauteur des attentes. Même sans climatisation, les nuits sont venteuses et très confortables. Opportunité d’amélioration: restauration, l’équipe bénéfiecierait d’un chef digne de ce lieu de paradis. Il serait aussi bien de fournir des transports journaliers à la merveilleuse plage de StarFish à quelques minutes de bateau. Nous y retournerons sans doute un jour!

It was very unique. I highly recommend it. Some suggestions to make it more unique include: allowing us to charge phones in our rooms; make it more eco friendly by having people fill up water bottles from a main dispenser rather than small single use bottles. We liked the fact that the kayaks and snorkels were included. More local food choices on the menu.

The lady at reception was amazing. Always helpful and kind. The same with the breakfast staff and the boat operators. However, some things are not evident on Hotels.com website. First, each bungalow functions on a marine battery, which powers the lamps and ceiling fans only. I use a CPAP medical device which would not run on such a low voltage. I would have brought a battery pack for mine if I had known in advance. The bungalow itself is two floors and I found the steep stairs to be challenging at times. The back of the bungalow is open and a nice ocean breeze flows through. It rained a few times with the wind so the rain came inside through the "window". Use the provided plastic container for your electronics or valuables. You have to charge any electronics at reception. It would be wise to charge things like a battery bank at that spot and then charge more expensive items from your battery afterwards. The food served in the restaurant was average.

It was very nice and very serene. Nice little getaway. The water right outside the porch your private porch is great. If you are looking for peace and quiet this is your place. No TV, no fridge no outlets so I just suggest bring some power banks and you can charge at the front desk. The staff was nice and I believe the owners were there too and were super nice. We also got to see a few dolphins swimming close to our bungalow a couple of times.

El servicio de restaurante es precario. No hay carga de celular en la habitación.

Foi uma experiência muito positiva, minhas crianças pequenas amaram estar praticamente dentro do mar. É lindo! A comida é boa! Saliento que eu sabia que era uma cabine com pouca energia elétrica, então eu fui preparadara para essa experiência mais rústica! 1 ou 2 dias são suficientes para quem vai com crianças. Tudo muito limpo e time atencioso. Não tem ar condicionado (o que é normal em um local com energia elétrica limitada)

It was not clear in any of the ads that there was no electic or A/C

A beautiful place to relax and unwind, the location is unmatched and a bit remote but there is a restaurant and great service from all the staff! It was a hut on the water if you want luxury accommodations you will need to go to a luxury resort, we enjoyed the rustic feel and the tranquility!

The food, the uniqueness, the atmosphere, and the staff were all excellent. The only drawback was luxurious comforts of a traditional hotel. If you were looking to disconnect, this is your place. If you were looking for action and excitement, this is not your place we had an amazing time and enjoyed the experience.

As estruturas do hotel necessitam de uma reforma, o lugar é lindo, equipe boa. Tenha em consideração que vc irá para um hotel ecológico, não tem televisão, a recarga do celular é feita somente na recepção e vc ficará longe da cidade . Ciente disso é uma boa opção.

Beautiful location . Property is dated … expensive for what it is . Service in restaurant not good . Food is mediocre at best . Managers are helpful . Staff should reach out before you arrive . It is difficult to know how to get to . Shuttles are not convenient .

Very clean rooms, the food was eh and the views are amazing.

Incredible property. The reef was stunning and the staff thoughtful and kind. Everything was clean and comfortable and the food was delicious!

Amazing place, very friendly staff. The lodge is very clean and has everything you need.

Hay que tener mucho cuidado. Lo único bueno de este hotel es la fotografía del anuncio. No hay aire acondicionado (la temperatura es de casi 35 grados y la humedad altísima) Cuando llueve, el agua se mete por los techos, mojando todo. Solo hay electricidad para un par de focos. La actitud del staff es muy negativa. Nada se puede! Yo tenía reservado por 4 noches pero sólo aguantamos 1 y nos cambiamos a otro hotel. Se negaron rotundamente a reembolsarme las 3 noches no ocupadas. Todo muy frustrante y desagradable!

Great location, most of staff helpful and friendly, but run down and badly in need of maintainance.

Foi uma experiência muito positiva, minhas crianças pequenas amaram estar praticamente dentro do mar. É lindo! A comida é boa! Saliento que eu sabia que era uma cabine com pouca energia elétrica, então eu fui preparadara para essa experiência mais rústica! 1 ou 2 dias são suficientes para quem vai com crianças. Tudo muito limpo e time atencioso. Não tem ar condicionado (o que é normal em um local com energia elétrica limitada)

el hotel es muy muy viejo y sus condiciones estan muy lejo de lo q presentan en las fotos del sitio . no tiene aire y los abanicos tampoco funcionan no la recomendo

We were very disappointed in the property. Water: They did tell us not to drink it, even to brush your teeth and provided 2 small bottles of water per person per day. This is not enough water in such hot climate (we ended up purchasing water throughout the day). We have stayed at other self contained properties that did not have potable water and they just put a 5 gallon water jug and dispenser in the room so we are ok with that. It also smelled so bad you couldn't even shower in it, it literally made us gag. Food: I ordered salad with tuna. I got iceberg garnish lettuce with a few chunks of canned tuna sprinkled around. Yes CANNED. And not the good kind, the kind that smells like cat food. I would have thought given the location it would be fresh fish? The olives on the salad were spanish cocktail olives (vs black olives) green stuffed with pimentos. On a tuna salad? Dinner we ordered seafood and rice. The seafood was like rubber. All of it. The scallops, the octopus. It was terrible and we couldn't even eat it. The breakfast "omelet" with ham was strips of boiled lunchmeat ham and what tasted like Velveeta liquid cheese. Terrible. Staff: we always felt like we were inconveniencing them when ordering water, drinks or food (which is not included and we paid extra for). I might have understood this if it was an all inclusive. They weren't friendly or welcoming. We really wanted to like the place but would not recommend to anyone.

As estruturas do hotel necessitam de uma reforma, o lugar é lindo, equipe boa. Tenha em consideração que vc irá para um hotel ecológico, não tem televisão, a recarga do celular é feita somente na recepção e vc ficará longe da cidade . Ciente disso é uma boa opção.

Very clean rooms, the food was eh and the views are amazing.

Perfect spot to relax, swim out your back door and get away from it all. Really unique facilities. Great snorkeling - out your back door. Would love to come back. Nothing to complain about!

This is such a cool place! Beautiful surroundings and a unique experience. It is rustic, but a fun adventure. You must climb up and down quite steep stairs to get to the bedroom. Unfortunately, we had lots of rain, so took the water taxi into town and did some exploring. We went to red frog beach. Beautiful! Staff are nice. Food good. Not many vegetarian options, but overall good. We kayaked and snorkeled. Beautiful! I highly recommend.

Amazing place, very friendly staff. The lodge is very clean and has everything you need.

very nice cabins

Hay que tener mucho cuidado. Lo único bueno de este hotel es la fotografía del anuncio. No hay aire acondicionado (la temperatura es de casi 35 grados y la humedad altísima) Cuando llueve, el agua se mete por los techos, mojando todo. Solo hay electricidad para un par de focos. La actitud del staff es muy negativa. Nada se puede! Yo tenía reservado por 4 noches pero sólo aguantamos 1 y nos cambiamos a otro hotel. Se negaron rotundamente a reembolsarme las 3 noches no ocupadas. Todo muy frustrante y desagradable!

The lady at reception was amazing. Always helpful and kind. The same with the breakfast staff and the boat operators. However, some things are not evident on Hotels.com website. First, each bungalow functions on a marine battery, which powers the lamps and ceiling fans only. I use a CPAP medical device which would not run on such a low voltage. I would have brought a battery pack for mine if I had known in advance. The bungalow itself is two floors and I found the steep stairs to be challenging at times. The back of the bungalow is open and a nice ocean breeze flows through. It rained a few times with the wind so the rain came inside through the "window". Use the provided plastic container for your electronics or valuables. You have to charge any electronics at reception. It would be wise to charge things like a battery bank at that spot and then charge more expensive items from your battery afterwards. The food served in the restaurant was average.

Great location, most of staff helpful and friendly, but run down and badly in need of maintainance.

A beautiful place to relax and unwind, the location is unmatched and a bit remote but there is a restaurant and great service from all the staff! It was a hut on the water if you want luxury accommodations you will need to go to a luxury resort, we enjoyed the rustic feel and the tranquility!

Les chambres sont le fun mais un peu désuète. Ça semble être une place pour s’isoler de la société. Repas dispendieux mais bon

Coin de Paradis inoubliable! Piluchy et son équipe son incroyable. Forces: Hotel avec chambres sur pilotis à la hauteur des attentes. Même sans climatisation, les nuits sont venteuses et très confortables. Opportunité d’amélioration: restauration, l’équipe bénéfiecierait d’un chef digne de ce lieu de paradis. Il serait aussi bien de fournir des transports journaliers à la merveilleuse plage de StarFish à quelques minutes de bateau. Nous y retournerons sans doute un jour!

Beautiful location . Property is dated … expensive for what it is . Service in restaurant not good . Food is mediocre at best . Managers are helpful . Staff should reach out before you arrive . It is difficult to know how to get to . Shuttles are not convenient .

Absolutely stunning! Beautiful place on the water, very peaceful and super friendly staff!!

This was the perfect ecolodge on the water! Maria, who owns and manages the lodge, always went over and above for our family to arrange day trips/boat rides to town and provided amazing travel guidance. We needed to charge our phones at reception but it was a small price to pay for a beautiful and unique Panama experience with great rooms and gorgeous views. We ate our breakfasts and lunches on site but preferred the restaurants in town for dinner. Our teens loved it and want to go back! Highly recommend!

The lady at reception was amazing. Always helpful and kind. The same with the breakfast staff and the boat operators. However, some things are not evident on Hotels.com website. First, each bungalow functions on a marine battery, which powers the lamps and ceiling fans only. I use a CPAP medical device which would not run on such a low voltage. I would have brought a battery pack for mine if I had known in advance. The bungalow itself is two floors and I found the steep stairs to be challenging at times. The back of the bungalow is open and a nice ocean breeze flows through. It rained a few times with the wind so the rain came inside through the "window". Use the provided plastic container for your electronics or valuables. You have to charge any electronics at reception. It would be wise to charge things like a battery bank at that spot and then charge more expensive items from your battery afterwards. The food served in the restaurant was average.

Beautiful ocean property, great for snorkelling right off your own private dock. Super relaxing listening to the ocean waves right outside your window. The staff were friendly and very efficient. Highly recommended!

A beautiful place to relax and unwind, the location is unmatched and a bit remote but there is a restaurant and great service from all the staff! It was a hut on the water if you want luxury accommodations you will need to go to a luxury resort, we enjoyed the rustic feel and the tranquility!

The food, the uniqueness, the atmosphere, and the staff were all excellent. The only drawback was luxurious comforts of a traditional hotel. If you were looking to disconnect, this is your place. If you were looking for action and excitement, this is not your place we had an amazing time and enjoyed the experience.

We were very disappointed in the property. Water: They did tell us not to drink it, even to brush your teeth and provided 2 small bottles of water per person per day. This is not enough water in such hot climate (we ended up purchasing water throughout the day). We have stayed at other self contained properties that did not have potable water and they just put a 5 gallon water jug and dispenser in the room so we are ok with that. It also smelled so bad you couldn't even shower in it, it literally made us gag. Food: I ordered salad with tuna. I got iceberg garnish lettuce with a few chunks of canned tuna sprinkled around. Yes CANNED. And not the good kind, the kind that smells like cat food. I would have thought given the location it would be fresh fish? The olives on the salad were spanish cocktail olives (vs black olives) green stuffed with pimentos. On a tuna salad? Dinner we ordered seafood and rice. The seafood was like rubber. All of it. The scallops, the octopus. It was terrible and we couldn't even eat it. The breakfast "omelet" with ham was strips of boiled lunchmeat ham and what tasted like Velveeta liquid cheese. Terrible. Staff: we always felt like we were inconveniencing them when ordering water, drinks or food (which is not included and we paid extra for). I might have understood this if it was an all inclusive. They weren't friendly or welcoming. We really wanted to like the place but would not recommend to anyone.

Expedia sold me a "package deal" for flight and stay. Expedia failed to deliver, they only providing a flight to Panama and no flight to Bocas. Nor was any of this mentioned or disclosed that you would be responsible for the additional in the "package deal" I contacted Expedia 2-weeks before the trip to get this issue resolved. They were NO HELP. Then I contacted this resort directly via email and phone to try to change my check in date to accommodate the additional flights needed to get to Bocas and the resort. They NEVER replied, or answered the phone to provide help or to make the situation right, or even the common courtesy to email me back or answer the phone. I was taken advantage of, and ALL of the money I spent on this trip was down the drain. Very upset and disappointed.

Beautiful location . Property is dated … expensive for what it is . Service in restaurant not good . Food is mediocre at best . Managers are helpful . Staff should reach out before you arrive . It is difficult to know how to get to . Shuttles are not convenient .

Incredible property. The reef was stunning and the staff thoughtful and kind. Everything was clean and comfortable and the food was delicious!

Perfect spot to relax, swim out your back door and get away from it all. Really unique facilities. Great snorkeling - out your back door. Would love to come back. Nothing to complain about!

Que les puedo decir si usted viene a un lugar ecológico pues tiene que aceptar ciertas incomodidades, el lugar es precioso tiene un acuario natural en tu habitacion. Pero vienes a descansar no a que te controlen tu horario, la cena hay que pedirla por anticipado de un menú fatal diseñado para gente obesa y sin gusto. Ahora eso pasa, pero lo que está pésimo es Bocas del Toro y en especial el tour que nos recomendaron en el hotel, la verdad mucha carestía, y el tour una estafa, nos llevaban a un lugar de avistamiento de delfines vimos uno, nos ofrecieron una isla con playa virgen y no había campos donde sentarse de la calidad de gente, y no nos divergieron que no hay absolutamente nada donde consumir nada, nos llevaron a un lugar insalubre en medio del mar donde cobraron $30 por un plato feo en un lugar que mi país el Ministerio de Salud hubiera cerrado sin contemplaciones y que además tienen la chachaza de levantarnos de la “mesa” porque tenían más clientes, bocas en general está caro y tienen muchos costos ocultos, el hotel tiene botes a la isla principal gratis, pero en horarios que nadie usa 6:30 am el siguiente hasta las 11:45 es decir o te vas demasiado temprano o pierdes toda la mañana. Que queda contratar el mismo bote pero pagando adicional, hasta te cobran impuesto de entrada a bocas cuando es la verdad un municipio con aire de tugurio, los ticos que van porque lo consideran barato mejor que se queden en Puerto Viejo al final sale igual de precio con mejor servicio.

This is such a cool place! Beautiful surroundings and a unique experience. It is rustic, but a fun adventure. You must climb up and down quite steep stairs to get to the bedroom. Unfortunately, we had lots of rain, so took the water taxi into town and did some exploring. We went to red frog beach. Beautiful! Staff are nice. Food good. Not many vegetarian options, but overall good. We kayaked and snorkeled. Beautiful! I highly recommend.

Great place to stay at Isla Colon.

Beautiful ocean property, great for snorkelling right off your own private dock. Super relaxing listening to the ocean waves right outside your window. The staff were friendly and very efficient. Highly recommended!

A beautiful place to relax and unwind, the location is unmatched and a bit remote but there is a restaurant and great service from all the staff! It was a hut on the water if you want luxury accommodations you will need to go to a luxury resort, we enjoyed the rustic feel and the tranquility!

As estruturas do hotel necessitam de uma reforma, o lugar é lindo, equipe boa. Tenha em consideração que vc irá para um hotel ecológico, não tem televisão, a recarga do celular é feita somente na recepção e vc ficará longe da cidade . Ciente disso é uma boa opção.

Is a nice place to relax. My kids love it. Kinda far from town but still beautiful and quite.

Beautiful location . Property is dated … expensive for what it is . Service in restaurant not good . Food is mediocre at best . Managers are helpful . Staff should reach out before you arrive . It is difficult to know how to get to . Shuttles are not convenient .

Very clean rooms, the food was eh and the views are amazing.

Incredible property. The reef was stunning and the staff thoughtful and kind. Everything was clean and comfortable and the food was delicious!

Que les puedo decir si usted viene a un lugar ecológico pues tiene que aceptar ciertas incomodidades, el lugar es precioso tiene un acuario natural en tu habitacion. Pero vienes a descansar no a que te controlen tu horario, la cena hay que pedirla por anticipado de un menú fatal diseñado para gente obesa y sin gusto. Ahora eso pasa, pero lo que está pésimo es Bocas del Toro y en especial el tour que nos recomendaron en el hotel, la verdad mucha carestía, y el tour una estafa, nos llevaban a un lugar de avistamiento de delfines vimos uno, nos ofrecieron una isla con playa virgen y no había campos donde sentarse de la calidad de gente, y no nos divergieron que no hay absolutamente nada donde consumir nada, nos llevaron a un lugar insalubre en medio del mar donde cobraron $30 por un plato feo en un lugar que mi país el Ministerio de Salud hubiera cerrado sin contemplaciones y que además tienen la chachaza de levantarnos de la “mesa” porque tenían más clientes, bocas en general está caro y tienen muchos costos ocultos, el hotel tiene botes a la isla principal gratis, pero en horarios que nadie usa 6:30 am el siguiente hasta las 11:45 es decir o te vas demasiado temprano o pierdes toda la mañana. Que queda contratar el mismo bote pero pagando adicional, hasta te cobran impuesto de entrada a bocas cuando es la verdad un municipio con aire de tugurio, los ticos que van porque lo consideran barato mejor que se queden en Puerto Viejo al final sale igual de precio con mejor servicio.

This is such a cool place! Beautiful surroundings and a unique experience. It is rustic, but a fun adventure. You must climb up and down quite steep stairs to get to the bedroom. Unfortunately, we had lots of rain, so took the water taxi into town and did some exploring. We went to red frog beach. Beautiful! Staff are nice. Food good. Not many vegetarian options, but overall good. We kayaked and snorkeled. Beautiful! I highly recommend.

Lugar impresionante súper lindo, me parece un poco elevado el costo del restaurante,

The lady at reception was amazing. Always helpful and kind. The same with the breakfast staff and the boat operators. However, some things are not evident on Hotels.com website. First, each bungalow functions on a marine battery, which powers the lamps and ceiling fans only. I use a CPAP medical device which would not run on such a low voltage. I would have brought a battery pack for mine if I had known in advance. The bungalow itself is two floors and I found the steep stairs to be challenging at times. The back of the bungalow is open and a nice ocean breeze flows through. It rained a few times with the wind so the rain came inside through the "window". Use the provided plastic container for your electronics or valuables. You have to charge any electronics at reception. It would be wise to charge things like a battery bank at that spot and then charge more expensive items from your battery afterwards. The food served in the restaurant was average.

El lugar es estupendo, para descansar y desconectarse de todo es ideal!!! La comida estuvo deliciosa

The food, the uniqueness, the atmosphere, and the staff were all excellent. The only drawback was luxurious comforts of a traditional hotel. If you were looking to disconnect, this is your place. If you were looking for action and excitement, this is not your place we had an amazing time and enjoyed the experience.

Les chambres sont le fun mais un peu désuète. Ça semble être une place pour s’isoler de la société. Repas dispendieux mais bon