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Hotel Portofino


Amenities

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Tour Desk

  • Housekeeping

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Guest reviews

Facilities

6.5

Cleanliness

6.5

Rooms

6.6

Service

6.4

Location

7.2

Dining

6.5

2

ROBERT

EXP-logo

17 May 2025

·

Stayed 4 nights

WHEN WE ARRVED THE BUILDING SMELLED OF ROTTEN WATER, THE ROOM HAD A LOCK ON THE DOOR I COULD OPEN WITH A CREDIT CARD, NO CHAIR IN THE ROOM, BATHROOM WAS NT EVEN BASIC. 2 SMALL TOWELS, PLASTIC SHOWER CURTAIN HAD MOLD, THERE WAS NO HOT WATER. I MEAN WHEN YOU TURNED ON THE HNDLE THERE WAS NO HOT WATER, NO WATER AT ALL, VERY LITTLE COLD WATER. WHEN I ASKED THE FRONT DESK GIRL SHE UST SAID, " SI, WE HAVE NO HOT WATER". I ASKED IF IT WOULD COME ON LATER, SHE SAID NO. THE WHOLE PLACE SMELLED OF MOLD AND MILDEW. ALTHOUGHI PAID OVER $425 FOR THE 4 DAYS I COULD NOT STAY THERE. WENT TO HOTEL ACROSS THE STREET. VERY NICE
WHEN WE ARRVED THE BUILDING SMELLED OF ROTTEN WATER, THE ROOM HAD A LOCK ON THE DOOR I COULD OPEN WITH A CREDIT CARD, NO CHAIR IN THE ROOM, BATHROOM WAS NT EVEN BASIC. 2 SMALL TOWELS, PLASTIC SHOWER CURTAIN HAD MOLD, THERE WAS NO HOT WATER. I MEAN WHEN YOU TURNED ON THE HNDLE THERE WAS NO HOT WATER, NO WATER AT ALL, VERY LITTLE COLD WATER. WHEN I ASKED THE FRONT DESK GIRL SHE UST SAID, " SI, WE HAVE NO HOT WATER". I ASKED IF IT WOULD COME ON LATER, SHE SAID NO. THE WHOLE PLACE SMELLED OF MOLD AND MILDEW. ALTHOUGHI PAID OVER $425 FOR THE 4 DAYS I COULD NOT STAY THERE. WENT TO HOTEL ACROSS THE STREET. VERY NICE

4

Fernando

EXP-logo

5 Mar 2025

·

Stayed 3 nights

Good location, walkable to the beach and restaurants. Note that this is a budget hotel, so great if you are trying to save some money, and not focusing so much on comfort.
Good location, walkable to the beach and restaurants. Note that this is a budget hotel, so great if you are trying to save some money, and not focusing so much on comfort.

2

STERLIN

IAN-logo

18 Jul 2023

·

Stayed 2 nights

Really bad service especially the women in the front counter I will not recommend this hotel
Really bad service especially the women in the front counter I will not recommend this hotel

8

ADRIANA

EXP-logo

6 May 2023

·

Stayed 4 nights

Ok
Ok

6

Saulo

IAN-logo

17 Mar 2026

·

Stayed 6 nights

Única coisa boa é a localização e a recepção, água de banho gelada, e café da manhã sem a mínima variedade, preço extremamente alto para o que oferece
Única coisa boa é a localização e a recepção, água de banho gelada, e café da manhã sem a mínima variedade, preço extremamente alto para o que oferece

Avenida Providencia 1-115, Punta Hansa, San Andrés, Colombia

Location

Located in San Andrés, Hotel Portofino is near the beach. Marina Toninos - Dock and Paintball San Andres are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Cultural Center Dock and San Andrés Botanical Garden. Looking to get your feet wet? Scuba diving, snorkeling and fishing adventures can be found near the property.

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 22:00

Before 13:00


FAQs

A complimentary buffet breakfast is provided at the hotel. The specific serving hours are not mentioned.


No pets or service animals are allowed at this property.


Check-in is from 15:00 to 22:00, and check-out is at 13:00. Early check-in or late check-out may be available upon request, but specific details are not provided.


Yes, airport shuttle services are available, but specific pricing and service hours are not detailed.

The hotel is located in San Andrés, near the beach. It is close to attractions such as Marina Toninos - Dock and Paintball San Andres, and the Cultural Center Dock and San Andrés Botanical Garden. Scuba diving, snorkeling, and fishing adventures can be found nearby.


Yes, the hotel features a seasonal outdoor swimming pool.


Children are allowed at the property, and the minimum age for children to stay for free is not specified.


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