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Kwa'lilas Hotel

From

112 US$

/nat

Kwa'lilas Hotel - Image 1

Kwa'lilas Hotel - Værelse

Kwa'lilas Hotel - Værelse

Kwa'lilas Hotel - Udsigt fra værelset

Kwa'lilas Hotel - Reception

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From

112 US$

/nat

Om dette overnatningssted

Fra en have på stedet kan du nyde den skønne udsigt, og du kan nyde godt af faciliteter, såsom gratis trådløs internetadgang og hjælp med udflugter/billetter. Dette hotel tilbyder desuden festsal og automat.

Faciliteter

Fra en have på stedet kan du nyde den skønne udsigt, og du kan nyde godt af faciliteter, såsom gratis trådløs internetadgang og hjælp med udflugter/billetter. Dette hotel tilbyder desuden festsal og automat.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et forretningscenter, en døgnåben reception og bagageopbevaring. Planlægger du et arrangement i Port Hardy? På dette hotel er der et område på 372 kvadratmeter til rådighed, bestående af et konferencecenter og 4 mødelokaler. Gratis selvstændig parkering er til rådighed på stedet.

Spisning

Som gæst på Kwa'Lilas Hotel har du mulighed for at nyde et måltid på restauranten. Tag forbi baren/loungen, hvor du kan slukke tørsten med din yndlingsdrink. Morgenmad tilberedt efter bestilling tilbydes mod gebyr dagligt fra kl. 06.30 til kl. 10.00.

Værelser

Føl dig hjemme i et af de 85 aircondition-afkølede værelser, der desuden indeholder LCD-tv. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt gratis toiletartikler og hårtørrer. Faciliteter inkluderer pengeskabe med plads til bærbar computer og separate siddeområder, samt telefoner med gratis lokalopkald.

Lokation

Med et ophold ved Kwa'Lilas Hotel har du en base i hjertet af Port Hardy. Herfra er der kun 2 minutters kørsel til Port Hardy Harbour og 5 minutters kørsel til Quatse Salmon Stewardship Centre. Dette hotel ligger 9,6 km fra Port Hardy Ferry Terminal og 11 km fra Storey's Beach.

I nærheden

Thunderbird Mall(0.2 mil)
Port Hardy Hospital(0.2 mil)
Port Hardy Municipal Hall(0.3 mil)
Stink Creek Park(0.3 mil)
Vancouver Island Regional Library - Port Hardy Branch(0.5 mil)
Port Hardy Museum(0.5 mil)
Rotary Park(0.5 mil)
Tsulquate Park(0.7 mil)
Port Hardy Harbour(0.8 mil)
Fisherman's Wharf(0.9 mil)
Quarterdeck Marina(0.9 mil)
Quatse Salmon Stewardship Centre(2.6 mil)
Quatse River Estuary(2.7 mil)
Bear Cove Recreation Site(5.4 mil)
Dakota 576 Crash Site Trail(5.7 mil)
Port Hardy, BC (YZT)(7 mil)
Port McNeill, British Columbia (YMP)(26.9 mil)
Greenway Sound, BC (YGN)(36.4 mil)

Parkering
Restaurant
Ikkerygerværelser
Forretningscenter
Roomservice
Turistservice

Lokation

9040 Granville Street, Port Hardy, Canada

Thunderbird Mall (0.2 mil)

Port Hardy Hospital (0.2 mil)

Port Hardy Municipal Hall (0.3 mil)

Stink Creek Park (0.3 mil)

Vancouver Island Regional Library - Port Hardy Branch (0.5 mil)

Port Hardy Museum (0.5 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

4

Standardværelse - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

200 ft²

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

3

Værelse (Room, 2 Queen Beds, Mountain Side)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

205 ft²

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

6

Værelse (Room, 1 King Bed, Mountain Side)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

205 ft²

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

Gæsteanmeldelser af Kwa'lilas Hotel

8.4

Meget god

Baseret på 1.003 verificerede anmeldelser

Hvem overnatter her?

Business

22%

Par

56%

Familie

15%

Gruppe

7%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Kwa'lilas Hotel fremhæver rejsende rene, kulturelt berigende omgivelser med komfortable senge, venlig service og bekvemmeligheden af en pub og nem parkering på stedet, i en beliggenhed med gåafstand til byen og praktisk for sene færgeankomster.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Kwa'lilas Hotel fremhæver rejsende rene, kulturelt berigende omgivelser med komfortable senge, venlig service og bekvemmeligheden af en pub og nem parkering på stedet, i en beliggenhed med gåafstand til byen og praktisk for sene færgeankomster.

Almindelige problemer omfatter langsom eller underbemandet service til tider, værelser der lejlighedsvis ikke er klar kl. 16.00, og støj fra gange eller sports hold. Selvom de fleste gæster finder værelserne moderne og komfortable, rapporterer flere om manglende vedligeholdelse af badeværelset, begrænset TV-kvalitet og sporadisk Wi-Fi eller støj fra HVAC. Forvent et komfortabelt og kulturelt præget ophold med enkle faciliteter og generelt god mad, bedst egnet til besøg før eller efter færgen.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Pub/restaurant på stedet, gavebutik/galleri og gratis parkering bliver ofte nævnt og værdsat. Faciliteterne føles enkle, med periodiske lukninger eller begrænset service, og nogle kommentarer om manglende tilgængelig parkering, ingen gæstevaskeri og ingen salgsautomater sent om natten.

Relaterede gæsteanmeldelser

10

Edward

6. feb. 2026

·

Overnattede 3 nætter

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

8

Alida

11. aug. 2023

·

Overnattede 2 nætter

There is only one handicapped parking spot which made it really hard to get out of the car when it was occupied

There is only one handicapped parking spot which made it really hard to get out of the car when it was occupied

8

Edwina

17. jul. 2025

·

Overnattede 2 nætter

Nice newish building. Staff very accomplish. Easy access to our room from the back parking lot. Nice big restaurant, good menu. Licensed. Pool tables, tvs. Pillows are fabulous, comfy crisp bed and sheets. Definitely recommend

Nice newish building. Staff very accomplish. Easy access to our room from the back parking lot. Nice big restaurant, good menu. Licensed. Pool tables, tvs. Pillows are fabulous, comfy crisp bed and sheets. Definitely recommend

8

Donna

29. jun. 2024

·

Overnattede 1 nat

Great property overall. The only thing missing was a vending machine to get snacks or drinks from late at night. We arrived on the ferry which didn’t get in till 1 AM and looking for a bottle of water. We were told to walk up to the gas station about 15 minutes down the road, which I’m not about to do with the two year old!

Great property overall. The only thing missing was a vending machine to get snacks or drinks from late at night. We arrived on the ferry which didn’t get in till 1 AM and looking for a bottle of water. We were told to walk up to the gas station about 15 minutes down the road, which I’m not about to do with the two year old!

10

Adrienne

19. dec. 2024

·

Overnattede 3 nætter

Awesome staff and restaurant in the hotel. However, the hotel does not have a washer or dryer, which would be nice if you’re staying longer.

Awesome staff and restaurant in the hotel. However, the hotel does not have a washer or dryer, which would be nice if you’re staying longer.

8

Merryl

13. aug. 2023

·

Overnattede 1 nat

Very clean. Staff friendly and helpful. Could have had more disability areas for parking.

Very clean. Staff friendly and helpful. Could have had more disability areas for parking.

10

Helen

26. aug. 2025

·

Overnattede 1 nat

I love to stay here, there is such beautiful art in the hotel and in the rooms! It's clean, staff is helpful.

I love to stay here, there is such beautiful art in the hotel and in the rooms! It's clean, staff is helpful.

10

Cheryl

29. sep. 2025

·

Overnattede 2 nætter

Very friendly staff and nice rooms. Both casual and formal dining options on site (reserve ahead for Ha'me'). Easy to find and plenty of parking.

Very friendly staff and nice rooms. Both casual and formal dining options on site (reserve ahead for Ha'me'). Easy to find and plenty of parking.

10

Gregory

28. aug. 2023

·

Overnattede 1 nat

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

8

James

6. aug. 2025

·

Overnattede 2 nætter

no pool or excercise.

no pool or excercise.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

De fleste gæster beskriver hotellet og værelserne som meget rene eller pletfrie. Nogle rapporterer om mangler – skimmel i brusekabiner, hår eller pletter efterladt, og lejlighedsvis oversete rengøringer.

Relaterede gæsteanmeldelser

10

William

1. dec. 2025

·

Overnattede 2 nætter

This is my favourite hotel. The staff is excellent, the furnishings are beautiful, and the whole place is spotless. I will add the convenience of the restaurant is ideal. Truly world class!

This is my favourite hotel. The staff is excellent, the furnishings are beautiful, and the whole place is spotless. I will add the convenience of the restaurant is ideal. Truly world class!

4

Louise

21. aug. 2025

·

Overnattede 1 nat

I really want to give this hotel a good review, but it is interesting how one little thing can ruin a whole experience. Check- in was average, nothing special. The art found in various places in the hotel is beautiful and very interesting. The rooms are beautiful and mostly clean. However, our room had a moldy smell, which improved after we threw open the window and turned on the AC. Unfortunately, our shower drain was completely blocked, which we discovered in the evening when we wanted to shower. We called the front desk to get somebody to come fix the shower. The front desk person said there was nobody else that can help us, and her foot was sore, so she was not going to do it. She really did not care. My husband had to go downstairs and he found liquid plumber. He had to try clean the drain himself, was unsuccessful, and we ended up with no showers. I had to use the bathroom sink to do a partial wash. Hotel guests should not have to clean blocked drains in their room! This is the worst service, and, unfortunately, we won’t return there.

I really want to give this hotel a good review, but it is interesting how one little thing can ruin a whole experience. Check- in was average, nothing special. The art found in various places in the hotel is beautiful and very interesting. The rooms are beautiful and mostly clean. However, our room had a moldy smell, which improved after we threw open the window and turned on the AC. Unfortunately, our shower drain was completely blocked, which we discovered in the evening when we wanted to shower. We called the front desk to get somebody to come fix the shower. The front desk person said there was nobody else that can help us, and her foot was sore, so she was not going to do it. She really did not care. My husband had to go downstairs and he found liquid plumber. He had to try clean the drain himself, was unsuccessful, and we ended up with no showers. I had to use the bathroom sink to do a partial wash. Hotel guests should not have to clean blocked drains in their room! This is the worst service, and, unfortunately, we won’t return there.

6

JoAnn

26. jul. 2025

·

Overnattede 1 nat

The carpet in our room was not clean - there were spilled old French fries & McDonald’s packaging under the bed. Not enough towels for 3 guests.

The carpet in our room was not clean - there were spilled old French fries & McDonald’s packaging under the bed. Not enough towels for 3 guests.

8

Nadine

7. okt. 2025

·

Overnattede 1 nat

Only criticism is that the cleaners need to do a better job cleaning the shower. There was quite a bit of pink surface mildew in the shower that could be easily wiped off.

Only criticism is that the cleaners need to do a better job cleaning the shower. There was quite a bit of pink surface mildew in the shower that could be easily wiped off.

10

william

21. sep. 2025

·

Overnattede 1 nat

advised the reception; 1 point of concern ( from someone who has designed and BUILT many resort hotels!) arrived lte and jumped into a quick shower BUT the residue if soap/cleaner on the shower base made it VERY slippery and treacherous ! No grab rails, no rubber mat- this could be a problem... shower base caulking also mildewed and failing ... otherwise nice stay!

advised the reception; 1 point of concern ( from someone who has designed and BUILT many resort hotels!) arrived lte and jumped into a quick shower BUT the residue if soap/cleaner on the shower base made it VERY slippery and treacherous ! No grab rails, no rubber mat- this could be a problem... shower base caulking also mildewed and failing ... otherwise nice stay!

10

Bart

16. feb. 2026

·

Overnattede 1 nat

The room was spotless and the staff was excellent

The room was spotless and the staff was excellent

10

timothy

4. okt. 2025

·

Overnattede 2 nætter

Nice clean hotel.

Nice clean hotel.

6

Sarah

23. aug. 2025

·

Overnattede 2 nætter

Described as a luxury hotel, is a stretch. The rooms are quite small and in need of a deep clean. Pros: bed is comfy, linens are soft (did have some staining), ample parking, plenty of hot water, scent-free (no artificial air fresheners and the bath products weren’t heavily scented). AC worked well. Location. Wifi was strong. Cons: The shower has various types of mold in the caulking, and lots of dust on the lights and headboards. The fridge setting can’t be adjusted and froze everything we put in it (all our food for the next day’s hike). The bedside lights didn’t work on one of the beds. We asked the front desk for an extra blanket, waited an hour (it seemed like it was a busy time), didn’t get it. Went back later and asked again and was told there wasn’t any. Not one extra blanket in the entire hotel?? Front desk did not appear interested at all when we voiced our concerns. Not within the hotels ability to control, but to note the person above us was either a toddler jumping around or someone wearing heavy boots walking back and forth each night between 11pm-2am. Not sure if it’s sound proofing issue or just that person.

Described as a luxury hotel, is a stretch. The rooms are quite small and in need of a deep clean. Pros: bed is comfy, linens are soft (did have some staining), ample parking, plenty of hot water, scent-free (no artificial air fresheners and the bath products weren’t heavily scented). AC worked well. Location. Wifi was strong. Cons: The shower has various types of mold in the caulking, and lots of dust on the lights and headboards. The fridge setting can’t be adjusted and froze everything we put in it (all our food for the next day’s hike). The bedside lights didn’t work on one of the beds. We asked the front desk for an extra blanket, waited an hour (it seemed like it was a busy time), didn’t get it. Went back later and asked again and was told there wasn’t any. Not one extra blanket in the entire hotel?? Front desk did not appear interested at all when we voiced our concerns. Not within the hotels ability to control, but to note the person above us was either a toddler jumping around or someone wearing heavy boots walking back and forth each night between 11pm-2am. Not sure if it’s sound proofing issue or just that person.

8

Amber

12. aug. 2025

·

Overnattede 1 nat

Overall the property was nice, however, our bathroom was not very clean. Like hair still in shower and on floor, looked like it was barely wiped down. Beds looked like they were slapped together and they are rock hard. Staff when we called a couple of times weren’t very friendly, however, when we checked in staff was friendly.

Overall the property was nice, however, our bathroom was not very clean. Like hair still in shower and on floor, looked like it was barely wiped down. Beds looked like they were slapped together and they are rock hard. Staff when we called a couple of times weren’t very friendly, however, when we checked in staff was friendly.

10

Darlene

3. okt. 2025

·

Overnattede 2 nætter

Very clean. Supplies replenished quickly. Quiet, beautiful artwork. Not expensive. Would highly recommend.

Very clean. Supplies replenished quickly. Quiet, beautiful artwork. Not expensive. Would highly recommend.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Moderne værelser med karakteristisk indfødt dekoration og meget komfortable senge; nogle er på den mindre side. Gentagne ulemper omfatter støjgennemtrængning, begrænset TV/kabelkvalitet, lejlighedsvis larmende aircondition/varmere og mindre funktionelle mangler som få bøjler eller for kolde køleskabe.

Relaterede gæsteanmeldelser

8

Heather

17. aug. 2025

·

Overnattede 1 nat

Lovely rooms with decent sized bathroom but no curtains to close across the windows. While the blind limited visibility it didn’t block out sunlight in any way in the morning- bit odd. Turned up just after 4 (check-in time) to be told room was not ready, in fact 3 other couples were told the same thing, and no indication was given as to how long we’d have to wait . having just driven 5.5hrs I had no interest in jumping in car again to find something to kill time so I asked reception politely to go and find out how long and the chap came back with a room key. This is the reason why I am not giving a 5 star review. If checking time is so late in the day and guests stick to that time then rooms should be ready by then. Anyway hotel room was lovely and the fine dining restaurant was very very good so I would use this hotel again

Lovely rooms with decent sized bathroom but no curtains to close across the windows. While the blind limited visibility it didn’t block out sunlight in any way in the morning- bit odd. Turned up just after 4 (check-in time) to be told room was not ready, in fact 3 other couples were told the same thing, and no indication was given as to how long we’d have to wait . having just driven 5.5hrs I had no interest in jumping in car again to find something to kill time so I asked reception politely to go and find out how long and the chap came back with a room key. This is the reason why I am not giving a 5 star review. If checking time is so late in the day and guests stick to that time then rooms should be ready by then. Anyway hotel room was lovely and the fine dining restaurant was very very good so I would use this hotel again

8

Shampa

22. aug. 2024

·

Overnattede 1 nat

Got a ground level room with someones car parked right at the window looking in. Room was a bit small. Towels were arranged under the sink in a manner that they would definitely get wet as one uses the sink. The hotel was very pretty. We just had hoped for a better experience.

Got a ground level room with someones car parked right at the window looking in. Room was a bit small. Towels were arranged under the sink in a manner that they would definitely get wet as one uses the sink. The hotel was very pretty. We just had hoped for a better experience.

8

Linda

24. jul. 2025

·

Overnattede 2 nætter

Modern hotel with comfortable beds and great restaurant. Staff and check in great. Minor issues of fridge too cold and freezing food and clogged bathroom sink communicated at check out

Modern hotel with comfortable beds and great restaurant. Staff and check in great. Minor issues of fridge too cold and freezing food and clogged bathroom sink communicated at check out

6

David

17. jan. 2025

·

Overnattede 2 nætter

This is an old building elegantly updated with a strong and calming Indigenous presence. However, the old building is still a noisy one with sound transmitted from the floor above and the humming noise of the AC/heater in the room. The beds were very comfortable but the TV cable offerings were meagre.

This is an old building elegantly updated with a strong and calming Indigenous presence. However, the old building is still a noisy one with sound transmitted from the floor above and the humming noise of the AC/heater in the room. The beds were very comfortable but the TV cable offerings were meagre.

8

richard

18. okt. 2024

·

Overnattede 1 nat

Staff was friendly and the place was nice and clean. The AC unit seemed old and quite loud but that was our only complaint

Staff was friendly and the place was nice and clean. The AC unit seemed old and quite loud but that was our only complaint

6

Bill

30. sep. 2025

·

Overnattede 1 nat

Everything was great except the tv/channels. I’ve stayed here many times and have had many different rooms and every tv has a scratching sound in the volume. There is very limited choices for tv channels.

Everything was great except the tv/channels. I’ve stayed here many times and have had many different rooms and every tv has a scratching sound in the volume. There is very limited choices for tv channels.

10

Vivian

18. nov. 2025

·

Overnattede 2 nætter

The most comfortable beds ever! Decor was amazing and so educational.

The most comfortable beds ever! Decor was amazing and so educational.

4

Gwen

22. sep. 2025

·

Internet was awful- at least in my room at far end of corridor. i really needed it for work. Would not stay again

Internet was awful- at least in my room at far end of corridor. i really needed it for work. Would not stay again

10

Sakolwan Klongkarn

26. aug. 2025

·

Overnattede 1 nat

Clean, quiet, and modern. Rooms are on the small side, but otherwise a pleasant stay

Clean, quiet, and modern. Rooms are on the small side, but otherwise a pleasant stay

8

Brent

16. nov. 2025

·

Overnattede 2 nætter

Overall clean & comfortable room and hotel. Could use at least double the amount of hangers, from 3 provided

Overall clean & comfortable room and hotel. Could use at least double the amount of hangers, from 3 provided

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet roses ofte for at være venligt, imødekommende og effektivt, inklusive under sene færgeankomster. Men servicen kan være langsom eller underbemandet, med lejlighedsvise forsinkelser ved indcheckning og ujævn respons i receptionen.

Relaterede gæsteanmeldelser

10

Craig

3. aug. 2025

·

Overnattede 1 nat

The staff at the hotel was very good. We got off the ferry from doing the inside passage at 12:30 AM and we went straight to the hotel and the staff were all up and ready to assist us even given the late hour. The beds were exceptionally comfortable and the room was very clean and decorated lovely. We would definitely stay here again considering how easy it was to get there after getting off the ferry so late. We were on two motorcycles and the parking was very easy and convenient for us. Because we stayed at the hotel we got 20% off food in the restaurant as breakfast is not included. It also had a really cute gift shop with indigenous themed items. We would absolutely stay here again.

The staff at the hotel was very good. We got off the ferry from doing the inside passage at 12:30 AM and we went straight to the hotel and the staff were all up and ready to assist us even given the late hour. The beds were exceptionally comfortable and the room was very clean and decorated lovely. We would definitely stay here again considering how easy it was to get there after getting off the ferry so late. We were on two motorcycles and the parking was very easy and convenient for us. Because we stayed at the hotel we got 20% off food in the restaurant as breakfast is not included. It also had a really cute gift shop with indigenous themed items. We would absolutely stay here again.

6

Martin

25. jul. 2024

·

Overnattede 1 nat

Poor Customer Service!

Poor Customer Service!

10

Jessica

7. okt. 2025

·

Overnattede 1 nat

The front desk staff were amazing, as were the beautiful rooms! Beds and shower were great, room clean, and the check in process pleasant. There is a small gallery upstairs that is worth a visit, and the connected pub has great breakfast options. I checked in around 1am after getting off the ferry from Prince Rupert, and would highly recommend staying here if you're in Port Hardy!

The front desk staff were amazing, as were the beautiful rooms! Beds and shower were great, room clean, and the check in process pleasant. There is a small gallery upstairs that is worth a visit, and the connected pub has great breakfast options. I checked in around 1am after getting off the ferry from Prince Rupert, and would highly recommend staying here if you're in Port Hardy!

4

Stanley

25. okt. 2025

·

Overnattede 2 nætter

It took a long time to check in as there was no one at the front desk. They have a bell. When I went to ring it, the person in front of me told me "I have have already rang it, but no one showed you. It was only when I rang the bell in an annoying manner someone showed up. I asked the front desk when I arrived if they had an iron. I was told - no they don't. I called the front desk the next morning and asked if they had an iron, they stated yes they do. I Left a the hotel's card on my door asking for maid service, but my room never got made up. I went to the restaurant on site, I took a long time before I got served. I tried to flag down one of the servers. She just walked by and said bruskley. "Your server will be with you shortly".

It took a long time to check in as there was no one at the front desk. They have a bell. When I went to ring it, the person in front of me told me "I have have already rang it, but no one showed you. It was only when I rang the bell in an annoying manner someone showed up. I asked the front desk when I arrived if they had an iron. I was told - no they don't. I called the front desk the next morning and asked if they had an iron, they stated yes they do. I Left a the hotel's card on my door asking for maid service, but my room never got made up. I went to the restaurant on site, I took a long time before I got served. I tried to flag down one of the servers. She just walked by and said bruskley. "Your server will be with you shortly".

6

Claudia

1. aug. 2025

·

Overnattede 1 nat

Lady at the front desk was haughty and arrogant Not pleasant at all Believe you are understaffed as they were not sure our rooms would be cleaned by check in time

Lady at the front desk was haughty and arrogant Not pleasant at all Believe you are understaffed as they were not sure our rooms would be cleaned by check in time

4

Sylvia

29. jul. 2025

·

Overnattede 2 nætter

The hotel on its own was absolutely fine. It was the poor service of the reception personnel which disappointed us the most. First our room wasn’t ready until 6:15 pm, while check-in started at 4pm. No time estimate was given when we arrived shortly after 4pm. Second, we noticed that the toilet in our bathroom wasn’t clean. We requested that it would be cleaned the next day (reported it to the receptionist), but nothing had happened when we came back to the hotel in the evening. We had our dinners at the pub of the hotel. One has to wait to be seated, but personnel was so overwhelmed that we waited 15 minutes at the door. At some point we simply sat down and service was much better after that. It seems to us that housekeeping and other personnel couldn’t deal with the number of rooms booked. The hotel had no vacancies left for the two nights we were there, so all the rooms must have been occupied. Personally I would book another accommodation when visiting Port Hardy next time.

The hotel on its own was absolutely fine. It was the poor service of the reception personnel which disappointed us the most. First our room wasn’t ready until 6:15 pm, while check-in started at 4pm. No time estimate was given when we arrived shortly after 4pm. Second, we noticed that the toilet in our bathroom wasn’t clean. We requested that it would be cleaned the next day (reported it to the receptionist), but nothing had happened when we came back to the hotel in the evening. We had our dinners at the pub of the hotel. One has to wait to be seated, but personnel was so overwhelmed that we waited 15 minutes at the door. At some point we simply sat down and service was much better after that. It seems to us that housekeeping and other personnel couldn’t deal with the number of rooms booked. The hotel had no vacancies left for the two nights we were there, so all the rooms must have been occupied. Personally I would book another accommodation when visiting Port Hardy next time.

10

Naomi

23. aug. 2025

·

Overnattede 1 nat

Exceptional efficient check in courteous staff.

Exceptional efficient check in courteous staff.

10

Erik

8. jul. 2024

·

Everything at the hotel is new and very well designed. The beds are very comfortable. There is a pleasant scent in the lobby. I arrived with a large number of people at the same time and the lady at front desk quickly and efficiently checked everyone in. GREAT SERVICE!

Everything at the hotel is new and very well designed. The beds are very comfortable. There is a pleasant scent in the lobby. I arrived with a large number of people at the same time and the lady at front desk quickly and efficiently checked everyone in. GREAT SERVICE!

4

chris

14. aug. 2025

·

Overnattede 2 nætter

First person meet at front desk was rude/not welcoming.

First person meet at front desk was rude/not welcoming.

10

Brenda

18. sep. 2025

·

Overnattede 1 nat

They went out of their way to help me when I had an issue with my suitcase. Excellent service and friendly people. Also, someone is always there to help when coming off the late ferry after midnight.

They went out of their way to help me when I had an issue with my suitcase. Excellent service and friendly people. Also, someone is always there to help when coming off the late ferry after midnight.

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Lokation

Praktisk base for færgerejsende og en kort gåafstand til byen, dagligvarer og havnefronten. Mange bemærker, at det er stille med let og gratis parkering.

Relaterede gæsteanmeldelser

10

Edward

6. feb. 2026

·

Overnattede 3 nætter

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

10

JOSEPH LAURIER

28. mar. 2025

·

Overnattede 1 nat

Great location easy access and great place to visit and stay

Great location easy access and great place to visit and stay

10

Deborah

29. jun. 2023

·

Overnattede 1 nat

Property is easy to find, rooms are clean and well laid out. There is a refrigerator which is nice. Walking distance to beach and grocery store. Breakfast included but not early enough if you’re catching the 7:30 am ferry.

Property is easy to find, rooms are clean and well laid out. There is a refrigerator which is nice. Walking distance to beach and grocery store. Breakfast included but not early enough if you’re catching the 7:30 am ferry.

10

Steven

21. jul. 2025

·

Overnattede 3 nætter

Walkable - central downtown area is within 7-10 minutes walking distance.

Walkable - central downtown area is within 7-10 minutes walking distance.

10

Kristi

23. sep. 2024

·

Overnattede 1 nat

Good rooms, great location to catch the ferry! Very comfortable beds.

Good rooms, great location to catch the ferry! Very comfortable beds.

10

Jason

9. jul. 2025

·

Overnattede 2 nætter

Nice, quiet location.

Nice, quiet location.

10

Carolyn

8. sep. 2024

·

Overnattede 1 nat

Lovely hotel, modern and convenient for the town

Lovely hotel, modern and convenient for the town

10

muna

29. sep. 2024

·

Overnattede 1 nat

Great location

Great location

10

Dolores

20. sep. 2025

·

Overnattede 1 nat

Super comfortable beds. Stayed before and after ferry to Bella Coola. Convenient location.

Super comfortable beds. Stayed before and after ferry to Bella Coola. Convenient location.

8

Kostas

26. jul. 2025

·

Overnattede 1 nat

I enjoyed having the convenience of the McDonald’s nearby, and the cleanliness of the hotel and room.

I enjoyed having the convenience of the McDonald’s nearby, and the cleanliness of the hotel and room.

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Spisning

Pubben og restauranten på stedet modtager hyppig ros for lækre måltider og solide morgenmad. Ulemper gentager sig: langsom eller begrænset service, periodiske lukninger eller kun take-away, og lejlighedsvis mangel på menutekster.

Relaterede gæsteanmeldelser

2

Justin

23. jul. 2025

·

Overnattede 1 nat

Bathroom was not very clean. Numerous items on the menu were not available, we didn’t have to pay for our meals, but very unfortunate that a restaurant does not have the appropriate amount of food, especially when the room is costing nearly $300, simply out, it was disappointing.

Bathroom was not very clean. Numerous items on the menu were not available, we didn’t have to pay for our meals, but very unfortunate that a restaurant does not have the appropriate amount of food, especially when the room is costing nearly $300, simply out, it was disappointing.

10

George Peter

22. jun. 2025

·

Overnattede 3 nætter

Slow service for breakfast.

Slow service for breakfast.

10

Carol

27. jun. 2025

·

Overnattede 1 nat

We were disappointed that the main restaurant was not functioning. Our meals in the pub took a long time due to shortage of staff.

We were disappointed that the main restaurant was not functioning. Our meals in the pub took a long time due to shortage of staff.

10

Charles

23. jun. 2025

·

Overnattede 2 nætter

The hotel was clean and inviting the staff were friendly and helpful. The onsite restaurant offered and extensive menu and the food was excellent.

The hotel was clean and inviting the staff were friendly and helpful. The onsite restaurant offered and extensive menu and the food was excellent.

10

George

16. sep. 2025

·

Overnattede 1 nat

Excellent on all factors. Restaurant was an unexpected delight.

Excellent on all factors. Restaurant was an unexpected delight.

10

Diane

9. okt. 2024

·

Overnattede 3 nætter

Everything from the lobby to the room was super clean and beautifully decorated. The front desk person was friendly. The restaurant had really good fish and chips. There was ample parking.

Everything from the lobby to the room was super clean and beautifully decorated. The front desk person was friendly. The restaurant had really good fish and chips. There was ample parking.

10

Jonathan

25. aug. 2025

·

Overnattede 1 nat

We had a very smooth experience. The food was great and the service to match in the pub.

We had a very smooth experience. The food was great and the service to match in the pub.

10

Gregory

28. aug. 2023

·

Overnattede 1 nat

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

10

Doug

25. jun. 2025

·

Overnattede 1 nat

A very comfortable hotel, with good comfy beds. We checked in after 4pm and our rooms(2) were not ready, we waited in the bar/restaurant area and had a drink for around 30 minutes before being able to get our rooms. We had a meal in the restaurant, which was very busy, and the service was quite slow. The food could only be described as mediocre.

A very comfortable hotel, with good comfy beds. We checked in after 4pm and our rooms(2) were not ready, we waited in the bar/restaurant area and had a drink for around 30 minutes before being able to get our rooms. We had a meal in the restaurant, which was very busy, and the service was quite slow. The food could only be described as mediocre.

10

Leigh

28. aug. 2025

·

Overnattede 2 nætter

This hotel exceeded our expectations! The décor and whole vibe was authentic, intentional, and very well kept. Staff were very friendly and accommodating, and we were blown away by the restaurant and pub. The pub’s food was excellent quality. Top notch- I will only stay here next time I visit!

This hotel exceeded our expectations! The décor and whole vibe was authentic, intentional, and very well kept. Staff were very friendly and accommodating, and we were blown away by the restaurant and pub. The pub’s food was excellent quality. Top notch- I will only stay here next time I visit!

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10

Samantha

for 6 dage siden

·

Overnattede 1 nat

Beautiful hotel and lovely staff.

Beautiful hotel and lovely staff.

10

Gregory

for 2 uger siden

·

Overnattede 1 nat

Best place in a friendly interesting town It's close to market and fuel. Quite warm and modern. Great bar that operates closer to a community used bar than a "hotel" bar

Best place in a friendly interesting town It's close to market and fuel. Quite warm and modern. Great bar that operates closer to a community used bar than a "hotel" bar

10

Nicholas

for 2 uger siden

·

Overnattede 1 nat

Beautiful hotel. Very nice staff. Great location.

Beautiful hotel. Very nice staff. Great location.

10

Cici

for 2 uger siden

·

Overnattede 1 nat

The room was nice and the bed was comfortable. The food in the pub was also good

The room was nice and the bed was comfortable. The food in the pub was also good

10

Adriana

for 2 uger siden

·

Overnattede 1 nat

Was a great indigenous hotel

Was a great indigenous hotel

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november 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
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8 $115	9 $115	10 $115	11 $112	12 $115	13 $115	14 $115
15 $113	16 $115	17 $115	18 $115	19 $115	20 $115	21 $115
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