Retour à la recherche

Kwa'lilas Hotel

From

103 $US

/nuit

Kwa'lilas Hotel - Image 1

Kwa'lilas Hotel - Chambre

Kwa'lilas Hotel - Chambre

Kwa'lilas Hotel - Vue de la chambre

Kwa'lilas Hotel - Réception

Sélectionnez les dates pour voir les prix et les disponibilités

From

103 $US

/nuit

À propos de cet établissement

Profitez de la vue qui vous est offerte depuis un jardin et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service d'assistance pour les visites touristiques ou l'achat...

Équipements

Profitez de la vue qui vous est offerte depuis un jardin et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service d'assistance pour les visites touristiques ou l'achat de billets. Cet hôtel propose également une salle de banquet et un distributeur automatique de boissons et d'en-cas.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, une réception ouverte 24 h/24 et une consigne à bagages. Si vous devez organiser une réunion à Port Hardy, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 372 mètres carrés et comprenant un centre de conférence et 4 des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Kwa'Lilas Hotel vous invite à découvrir son restaurant. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner préparé sur commande est servi tous les jours de 06 h 30 à 10 h 00 moyennant un supplément.

Chambres

Les 85 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un coin salon séparé, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

En choisissant Kwa'Lilas Hotel, vous serez au cœur de Port Hardy, à 2 min en voiture de Port de Port Hardy et à 5 min de Quatse Salmon Stewardship Centre (centre d'élevage du saumon). Cet hôtel se trouve à 9,6 km de Gare maritime de Port Hardy et à 11 km de Plage de Storey.

À proximité

Centre Commercial Thunderbird(0.2 miles)
Hôpital de Port Hardy(0.2 miles)
Hôtel de Ville de Port Hardy(0.3 miles)
Parc du Ruisseau Puant(0.3 miles)
Bibliothèque Régionale de l'Île de Vancouver - Succursale de Port Hardy(0.5 miles)
Musée de Port Hardy(0.5 miles)
Parc Rotary(0.5 miles)
Parc Tsulquate(0.7 miles)
Port de Port Hardy(0.8 miles)
Quai des Pêcheurs(0.9 miles)
Marina de Quarterdeck(0.9 miles)
Quatse Salmon Stewardship Centre (centre d'élevage du saumon)(2.6 miles)
Sentier Fort Rupert(3.9 miles)
Sentier du Site de Crash Dakota 576(5.7 miles)
Gare maritime de Port Hardy(6 miles)
Aéroport de Port Hardy (YZT)(7 miles)
Aéroport de Port McNeil (YMP)(26.9 miles)
Aéroport de Greenway Sound (YGN)(36.4 miles)

Parking
Restaurant
Chambres non-fumeurs
Centre d'affaires
Service en chambre
Organisation d'excursions

Emplacement

9040 Granville Street, Port Hardy, Canada

Centre Commercial Thunderbird (0.2 miles)

Hôpital de Port Hardy (0.2 miles)

Hôtel de Ville de Port Hardy (0.3 miles)

Parc du Ruisseau Puant (0.3 miles)

Bibliothèque Régionale de l'Île de Vancouver - Succursale de Port Hardy (0.5 miles)

Musée de Port Hardy (0.5 miles)

Plus d'informations sur l'emplacement

Options de chambre

4

Chambre Standard, 2 grands lits

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

200 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

6

Chambre (Room, 1 King Bed, Mountain Side)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

205 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

3

Chambre (Room, 2 Queen Beds, Mountain Side)

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

205 ft²

Climatisation

Wi-Fi (gratuit)

Salon séparé

Avis des voyageurs sur Kwa'lilas Hotel

8.4

Très bien

Basé sur 1 001 avis vérifiés

Qui séjourne ici ?

Affaires

22%

Couples

56%

Familles

15%

Groupes

7%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

À l'hôtel Kwa'lilas, les voyageurs soulignent des espaces propres et riches en culture, avec des lits confortables, un service attentionné et la commodité d'un pub sur place et d'un parking facile d'accès. L'hôtel est situé à distance de marche du centre-ville et pratique pour les arrivées tardives en ferry.

Équipements

Points positifs

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

À l'hôtel Kwa'lilas, les voyageurs soulignent des espaces propres et riches en culture, avec des lits confortables, un service attentionné et la commodité d'un pub sur place et d'un parking facile d'accès. L'hôtel est situé à distance de marche du centre-ville et pratique pour les arrivées tardives en ferry.

Les problèmes courants incluent un service parfois lent ou avec un personnel insuffisant, des chambres occasionnellement non prêtes à 16h, et du bruit provenant des couloirs ou des équipes sportives. Bien que la plupart des clients trouvent les chambres modernes et confortables, plusieurs signalent des lacunes dans l'entretien des salles de bain, une qualité TV limitée et des bruits sporadiques de Wi‑Fi ou de chauffage/climatisation. Attendez-vous à un séjour confortable et culturellement distinctif, avec des équipements simples et une nourriture généralement bonne, idéal pour les visites avant ou après la traversée en ferry.

Équipements

Points positifs

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le pub/restaurant, la boutique de cadeaux/galerie et le parking gratuit sur place sont souvent mentionnés et appréciés. Les équipements sont simples, avec des fermetures périodiques ou un service limité, ainsi que quelques commentaires sur le manque de places de parking accessibles, l'absence de blanchisserie et l'absence de distributeurs automatiques tard le soir.

Avis de voyageur à ce sujet

10

Edward

6 févr. 2026

·

A séjourné 3 nuits

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

8

Alida

11 août 2023

·

A séjourné 2 nuits

There is only one handicapped parking spot which made it really hard to get out of the car when it was occupied

There is only one handicapped parking spot which made it really hard to get out of the car when it was occupied

8

Edwina

17 juil. 2025

·

A séjourné 2 nuits

Nice newish building. Staff very accomplish. Easy access to our room from the back parking lot. Nice big restaurant, good menu. Licensed. Pool tables, tvs. Pillows are fabulous, comfy crisp bed and sheets. Definitely recommend

Nice newish building. Staff very accomplish. Easy access to our room from the back parking lot. Nice big restaurant, good menu. Licensed. Pool tables, tvs. Pillows are fabulous, comfy crisp bed and sheets. Definitely recommend

8

Donna

29 juin 2024

·

A séjourné 1 nuit

Great property overall. The only thing missing was a vending machine to get snacks or drinks from late at night. We arrived on the ferry which didn’t get in till 1 AM and looking for a bottle of water. We were told to walk up to the gas station about 15 minutes down the road, which I’m not about to do with the two year old!

Great property overall. The only thing missing was a vending machine to get snacks or drinks from late at night. We arrived on the ferry which didn’t get in till 1 AM and looking for a bottle of water. We were told to walk up to the gas station about 15 minutes down the road, which I’m not about to do with the two year old!

10

Adrienne

19 déc. 2024

·

A séjourné 3 nuits

Awesome staff and restaurant in the hotel. However, the hotel does not have a washer or dryer, which would be nice if you’re staying longer.

Awesome staff and restaurant in the hotel. However, the hotel does not have a washer or dryer, which would be nice if you’re staying longer.

8

Merryl

13 août 2023

·

A séjourné 1 nuit

Very clean. Staff friendly and helpful. Could have had more disability areas for parking.

Very clean. Staff friendly and helpful. Could have had more disability areas for parking.

10

Helen

26 août 2025

·

A séjourné 1 nuit

I love to stay here, there is such beautiful art in the hotel and in the rooms! It's clean, staff is helpful.

I love to stay here, there is such beautiful art in the hotel and in the rooms! It's clean, staff is helpful.

10

Cheryl

29 sept. 2025

·

A séjourné 2 nuits

Very friendly staff and nice rooms. Both casual and formal dining options on site (reserve ahead for Ha'me'). Easy to find and plenty of parking.

Very friendly staff and nice rooms. Both casual and formal dining options on site (reserve ahead for Ha'me'). Easy to find and plenty of parking.

10

Gregory

28 août 2023

·

A séjourné 1 nuit

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

8

James

6 août 2025

·

A séjourné 2 nuits

no pool or excercise.

no pool or excercise.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La plupart des clients décrivent l'hôtel et les chambres comme très propres ou impeccables. Certains signalent des lacunes : de la moisissure dans les douches, des cheveux ou des taches oubliés et des oublis occasionnels de la part du personnel de ménage.

Avis de voyageur à ce sujet

10

William

1 déc. 2025

·

A séjourné 2 nuits

This is my favourite hotel. The staff is excellent, the furnishings are beautiful, and the whole place is spotless. I will add the convenience of the restaurant is ideal. Truly world class!

This is my favourite hotel. The staff is excellent, the furnishings are beautiful, and the whole place is spotless. I will add the convenience of the restaurant is ideal. Truly world class!

4

Louise

21 août 2025

·

A séjourné 1 nuit

I really want to give this hotel a good review, but it is interesting how one little thing can ruin a whole experience. Check- in was average, nothing special. The art found in various places in the hotel is beautiful and very interesting. The rooms are beautiful and mostly clean. However, our room had a moldy smell, which improved after we threw open the window and turned on the AC. Unfortunately, our shower drain was completely blocked, which we discovered in the evening when we wanted to shower. We called the front desk to get somebody to come fix the shower. The front desk person said there was nobody else that can help us, and her foot was sore, so she was not going to do it. She really did not care. My husband had to go downstairs and he found liquid plumber. He had to try clean the drain himself, was unsuccessful, and we ended up with no showers. I had to use the bathroom sink to do a partial wash. Hotel guests should not have to clean blocked drains in their room! This is the worst service, and, unfortunately, we won’t return there.

I really want to give this hotel a good review, but it is interesting how one little thing can ruin a whole experience. Check- in was average, nothing special. The art found in various places in the hotel is beautiful and very interesting. The rooms are beautiful and mostly clean. However, our room had a moldy smell, which improved after we threw open the window and turned on the AC. Unfortunately, our shower drain was completely blocked, which we discovered in the evening when we wanted to shower. We called the front desk to get somebody to come fix the shower. The front desk person said there was nobody else that can help us, and her foot was sore, so she was not going to do it. She really did not care. My husband had to go downstairs and he found liquid plumber. He had to try clean the drain himself, was unsuccessful, and we ended up with no showers. I had to use the bathroom sink to do a partial wash. Hotel guests should not have to clean blocked drains in their room! This is the worst service, and, unfortunately, we won’t return there.

6

JoAnn

26 juil. 2025

·

A séjourné 1 nuit

The carpet in our room was not clean - there were spilled old French fries & McDonald’s packaging under the bed. Not enough towels for 3 guests.

The carpet in our room was not clean - there were spilled old French fries & McDonald’s packaging under the bed. Not enough towels for 3 guests.

8

Nadine

7 oct. 2025

·

A séjourné 1 nuit

Only criticism is that the cleaners need to do a better job cleaning the shower. There was quite a bit of pink surface mildew in the shower that could be easily wiped off.

Only criticism is that the cleaners need to do a better job cleaning the shower. There was quite a bit of pink surface mildew in the shower that could be easily wiped off.

10

william

21 sept. 2025

·

A séjourné 1 nuit

advised the reception; 1 point of concern ( from someone who has designed and BUILT many resort hotels!) arrived lte and jumped into a quick shower BUT the residue if soap/cleaner on the shower base made it VERY slippery and treacherous ! No grab rails, no rubber mat- this could be a problem... shower base caulking also mildewed and failing ... otherwise nice stay!

advised the reception; 1 point of concern ( from someone who has designed and BUILT many resort hotels!) arrived lte and jumped into a quick shower BUT the residue if soap/cleaner on the shower base made it VERY slippery and treacherous ! No grab rails, no rubber mat- this could be a problem... shower base caulking also mildewed and failing ... otherwise nice stay!

10

Bart

16 févr. 2026

·

A séjourné 1 nuit

The room was spotless and the staff was excellent

The room was spotless and the staff was excellent

10

timothy

4 oct. 2025

·

A séjourné 2 nuits

Nice clean hotel.

Nice clean hotel.

6

Sarah

23 août 2025

·

A séjourné 2 nuits

Described as a luxury hotel, is a stretch. The rooms are quite small and in need of a deep clean. Pros: bed is comfy, linens are soft (did have some staining), ample parking, plenty of hot water, scent-free (no artificial air fresheners and the bath products weren’t heavily scented). AC worked well. Location. Wifi was strong. Cons: The shower has various types of mold in the caulking, and lots of dust on the lights and headboards. The fridge setting can’t be adjusted and froze everything we put in it (all our food for the next day’s hike). The bedside lights didn’t work on one of the beds. We asked the front desk for an extra blanket, waited an hour (it seemed like it was a busy time), didn’t get it. Went back later and asked again and was told there wasn’t any. Not one extra blanket in the entire hotel?? Front desk did not appear interested at all when we voiced our concerns. Not within the hotels ability to control, but to note the person above us was either a toddler jumping around or someone wearing heavy boots walking back and forth each night between 11pm-2am. Not sure if it’s sound proofing issue or just that person.

Described as a luxury hotel, is a stretch. The rooms are quite small and in need of a deep clean. Pros: bed is comfy, linens are soft (did have some staining), ample parking, plenty of hot water, scent-free (no artificial air fresheners and the bath products weren’t heavily scented). AC worked well. Location. Wifi was strong. Cons: The shower has various types of mold in the caulking, and lots of dust on the lights and headboards. The fridge setting can’t be adjusted and froze everything we put in it (all our food for the next day’s hike). The bedside lights didn’t work on one of the beds. We asked the front desk for an extra blanket, waited an hour (it seemed like it was a busy time), didn’t get it. Went back later and asked again and was told there wasn’t any. Not one extra blanket in the entire hotel?? Front desk did not appear interested at all when we voiced our concerns. Not within the hotels ability to control, but to note the person above us was either a toddler jumping around or someone wearing heavy boots walking back and forth each night between 11pm-2am. Not sure if it’s sound proofing issue or just that person.

8

Amber

12 août 2025

·

A séjourné 1 nuit

Overall the property was nice, however, our bathroom was not very clean. Like hair still in shower and on floor, looked like it was barely wiped down. Beds looked like they were slapped together and they are rock hard. Staff when we called a couple of times weren’t very friendly, however, when we checked in staff was friendly.

Overall the property was nice, however, our bathroom was not very clean. Like hair still in shower and on floor, looked like it was barely wiped down. Beds looked like they were slapped together and they are rock hard. Staff when we called a couple of times weren’t very friendly, however, when we checked in staff was friendly.

10

Darlene

3 oct. 2025

·

A séjourné 2 nuits

Very clean. Supplies replenished quickly. Quiet, beautiful artwork. Not expensive. Would highly recommend.

Very clean. Supplies replenished quickly. Quiet, beautiful artwork. Not expensive. Would highly recommend.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Des chambres modernes avec une décoration autochtone distinctive et des lits très confortables ; certaines sont un peu petites. Les inconvénients récurrents incluent la transmission du bruit, une qualité TV/câble limitée, une climatisation/un chauffage parfois bruyants, et des petits défauts fonctionnels comme peu de cintres ou des réfrigérateurs trop froids.

Avis de voyageur à ce sujet

8

Heather

17 août 2025

·

A séjourné 1 nuit

Lovely rooms with decent sized bathroom but no curtains to close across the windows. While the blind limited visibility it didn’t block out sunlight in any way in the morning- bit odd. Turned up just after 4 (check-in time) to be told room was not ready, in fact 3 other couples were told the same thing, and no indication was given as to how long we’d have to wait . having just driven 5.5hrs I had no interest in jumping in car again to find something to kill time so I asked reception politely to go and find out how long and the chap came back with a room key. This is the reason why I am not giving a 5 star review. If checking time is so late in the day and guests stick to that time then rooms should be ready by then. Anyway hotel room was lovely and the fine dining restaurant was very very good so I would use this hotel again

Lovely rooms with decent sized bathroom but no curtains to close across the windows. While the blind limited visibility it didn’t block out sunlight in any way in the morning- bit odd. Turned up just after 4 (check-in time) to be told room was not ready, in fact 3 other couples were told the same thing, and no indication was given as to how long we’d have to wait . having just driven 5.5hrs I had no interest in jumping in car again to find something to kill time so I asked reception politely to go and find out how long and the chap came back with a room key. This is the reason why I am not giving a 5 star review. If checking time is so late in the day and guests stick to that time then rooms should be ready by then. Anyway hotel room was lovely and the fine dining restaurant was very very good so I would use this hotel again

8

Shampa

22 août 2024

·

A séjourné 1 nuit

Got a ground level room with someones car parked right at the window looking in. Room was a bit small. Towels were arranged under the sink in a manner that they would definitely get wet as one uses the sink. The hotel was very pretty. We just had hoped for a better experience.

Got a ground level room with someones car parked right at the window looking in. Room was a bit small. Towels were arranged under the sink in a manner that they would definitely get wet as one uses the sink. The hotel was very pretty. We just had hoped for a better experience.

8

Linda

24 juil. 2025

·

A séjourné 2 nuits

Modern hotel with comfortable beds and great restaurant. Staff and check in great. Minor issues of fridge too cold and freezing food and clogged bathroom sink communicated at check out

Modern hotel with comfortable beds and great restaurant. Staff and check in great. Minor issues of fridge too cold and freezing food and clogged bathroom sink communicated at check out

6

David

17 janv. 2025

·

A séjourné 2 nuits

This is an old building elegantly updated with a strong and calming Indigenous presence. However, the old building is still a noisy one with sound transmitted from the floor above and the humming noise of the AC/heater in the room. The beds were very comfortable but the TV cable offerings were meagre.

This is an old building elegantly updated with a strong and calming Indigenous presence. However, the old building is still a noisy one with sound transmitted from the floor above and the humming noise of the AC/heater in the room. The beds were very comfortable but the TV cable offerings were meagre.

8

richard

18 oct. 2024

·

A séjourné 1 nuit

Staff was friendly and the place was nice and clean. The AC unit seemed old and quite loud but that was our only complaint

Staff was friendly and the place was nice and clean. The AC unit seemed old and quite loud but that was our only complaint

6

Bill

30 sept. 2025

·

A séjourné 1 nuit

Everything was great except the tv/channels. I’ve stayed here many times and have had many different rooms and every tv has a scratching sound in the volume. There is very limited choices for tv channels.

Everything was great except the tv/channels. I’ve stayed here many times and have had many different rooms and every tv has a scratching sound in the volume. There is very limited choices for tv channels.

10

Vivian

18 nov. 2025

·

A séjourné 2 nuits

The most comfortable beds ever! Decor was amazing and so educational.

The most comfortable beds ever! Decor was amazing and so educational.

4

Gwen

22 sept. 2025

·

Internet was awful- at least in my room at far end of corridor. i really needed it for work. Would not stay again

Internet was awful- at least in my room at far end of corridor. i really needed it for work. Would not stay again

10

Sakolwan Klongkarn

26 août 2025

·

A séjourné 1 nuit

Clean, quiet, and modern. Rooms are on the small side, but otherwise a pleasant stay

Clean, quiet, and modern. Rooms are on the small side, but otherwise a pleasant stay

8

Brent

16 nov. 2025

·

A séjourné 2 nuits

Overall clean & comfortable room and hotel. Could use at least double the amount of hangers, from 3 provided

Overall clean & comfortable room and hotel. Could use at least double the amount of hangers, from 3 provided

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est souvent salué pour sa gentillesse, son sens du service et son efficacité, notamment lors des arrivées tardives en ferry. Cependant, le service peut être lent ou le personnel insuffisant, avec des retards occasionnels à l'enregistrement et une réponse parfois incohérente de la réception.

Avis de voyageur à ce sujet

10

Craig

3 août 2025

·

A séjourné 1 nuit

The staff at the hotel was very good. We got off the ferry from doing the inside passage at 12:30 AM and we went straight to the hotel and the staff were all up and ready to assist us even given the late hour. The beds were exceptionally comfortable and the room was very clean and decorated lovely. We would definitely stay here again considering how easy it was to get there after getting off the ferry so late. We were on two motorcycles and the parking was very easy and convenient for us. Because we stayed at the hotel we got 20% off food in the restaurant as breakfast is not included. It also had a really cute gift shop with indigenous themed items. We would absolutely stay here again.

The staff at the hotel was very good. We got off the ferry from doing the inside passage at 12:30 AM and we went straight to the hotel and the staff were all up and ready to assist us even given the late hour. The beds were exceptionally comfortable and the room was very clean and decorated lovely. We would definitely stay here again considering how easy it was to get there after getting off the ferry so late. We were on two motorcycles and the parking was very easy and convenient for us. Because we stayed at the hotel we got 20% off food in the restaurant as breakfast is not included. It also had a really cute gift shop with indigenous themed items. We would absolutely stay here again.

6

Martin

25 juil. 2024

·

A séjourné 1 nuit

Poor Customer Service!

Poor Customer Service!

10

Jessica

7 oct. 2025

·

A séjourné 1 nuit

The front desk staff were amazing, as were the beautiful rooms! Beds and shower were great, room clean, and the check in process pleasant. There is a small gallery upstairs that is worth a visit, and the connected pub has great breakfast options. I checked in around 1am after getting off the ferry from Prince Rupert, and would highly recommend staying here if you're in Port Hardy!

The front desk staff were amazing, as were the beautiful rooms! Beds and shower were great, room clean, and the check in process pleasant. There is a small gallery upstairs that is worth a visit, and the connected pub has great breakfast options. I checked in around 1am after getting off the ferry from Prince Rupert, and would highly recommend staying here if you're in Port Hardy!

4

Stanley

25 oct. 2025

·

A séjourné 2 nuits

It took a long time to check in as there was no one at the front desk. They have a bell. When I went to ring it, the person in front of me told me "I have have already rang it, but no one showed you. It was only when I rang the bell in an annoying manner someone showed up. I asked the front desk when I arrived if they had an iron. I was told - no they don't. I called the front desk the next morning and asked if they had an iron, they stated yes they do. I Left a the hotel's card on my door asking for maid service, but my room never got made up. I went to the restaurant on site, I took a long time before I got served. I tried to flag down one of the servers. She just walked by and said bruskley. "Your server will be with you shortly".

It took a long time to check in as there was no one at the front desk. They have a bell. When I went to ring it, the person in front of me told me "I have have already rang it, but no one showed you. It was only when I rang the bell in an annoying manner someone showed up. I asked the front desk when I arrived if they had an iron. I was told - no they don't. I called the front desk the next morning and asked if they had an iron, they stated yes they do. I Left a the hotel's card on my door asking for maid service, but my room never got made up. I went to the restaurant on site, I took a long time before I got served. I tried to flag down one of the servers. She just walked by and said bruskley. "Your server will be with you shortly".

6

Claudia

1 août 2025

·

A séjourné 1 nuit

Lady at the front desk was haughty and arrogant Not pleasant at all Believe you are understaffed as they were not sure our rooms would be cleaned by check in time

Lady at the front desk was haughty and arrogant Not pleasant at all Believe you are understaffed as they were not sure our rooms would be cleaned by check in time

4

Sylvia

29 juil. 2025

·

A séjourné 2 nuits

The hotel on its own was absolutely fine. It was the poor service of the reception personnel which disappointed us the most. First our room wasn’t ready until 6:15 pm, while check-in started at 4pm. No time estimate was given when we arrived shortly after 4pm. Second, we noticed that the toilet in our bathroom wasn’t clean. We requested that it would be cleaned the next day (reported it to the receptionist), but nothing had happened when we came back to the hotel in the evening. We had our dinners at the pub of the hotel. One has to wait to be seated, but personnel was so overwhelmed that we waited 15 minutes at the door. At some point we simply sat down and service was much better after that. It seems to us that housekeeping and other personnel couldn’t deal with the number of rooms booked. The hotel had no vacancies left for the two nights we were there, so all the rooms must have been occupied. Personally I would book another accommodation when visiting Port Hardy next time.

The hotel on its own was absolutely fine. It was the poor service of the reception personnel which disappointed us the most. First our room wasn’t ready until 6:15 pm, while check-in started at 4pm. No time estimate was given when we arrived shortly after 4pm. Second, we noticed that the toilet in our bathroom wasn’t clean. We requested that it would be cleaned the next day (reported it to the receptionist), but nothing had happened when we came back to the hotel in the evening. We had our dinners at the pub of the hotel. One has to wait to be seated, but personnel was so overwhelmed that we waited 15 minutes at the door. At some point we simply sat down and service was much better after that. It seems to us that housekeeping and other personnel couldn’t deal with the number of rooms booked. The hotel had no vacancies left for the two nights we were there, so all the rooms must have been occupied. Personally I would book another accommodation when visiting Port Hardy next time.

10

Naomi

23 août 2025

·

A séjourné 1 nuit

Exceptional efficient check in courteous staff.

Exceptional efficient check in courteous staff.

10

Erik

8 juil. 2024

·

Everything at the hotel is new and very well designed. The beds are very comfortable. There is a pleasant scent in the lobby. I arrived with a large number of people at the same time and the lady at front desk quickly and efficiently checked everyone in. GREAT SERVICE!

Everything at the hotel is new and very well designed. The beds are very comfortable. There is a pleasant scent in the lobby. I arrived with a large number of people at the same time and the lady at front desk quickly and efficiently checked everyone in. GREAT SERVICE!

4

chris

14 août 2025

·

A séjourné 2 nuits

First person meet at front desk was rude/not welcoming.

First person meet at front desk was rude/not welcoming.

10

Brenda

18 sept. 2025

·

A séjourné 1 nuit

They went out of their way to help me when I had an issue with my suitcase. Excellent service and friendly people. Also, someone is always there to help when coming off the late ferry after midnight.

They went out of their way to help me when I had an issue with my suitcase. Excellent service and friendly people. Also, someone is always there to help when coming off the late ferry after midnight.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Base pratique pour les voyageurs en ferry et à une courte distance à pied du centre-ville, des épiceries et du front de mer. Beaucoup notent que c'est calme et qu'il y a un parking facile et gratuit.

Avis de voyageur à ce sujet

10

Edward

6 févr. 2026

·

A séjourné 3 nuits

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

10

JOSEPH LAURIER

28 mars 2025

·

A séjourné 1 nuit

Great location easy access and great place to visit and stay

Great location easy access and great place to visit and stay

10

Deborah

29 juin 2023

·

A séjourné 1 nuit

Property is easy to find, rooms are clean and well laid out. There is a refrigerator which is nice. Walking distance to beach and grocery store. Breakfast included but not early enough if you’re catching the 7:30 am ferry.

Property is easy to find, rooms are clean and well laid out. There is a refrigerator which is nice. Walking distance to beach and grocery store. Breakfast included but not early enough if you’re catching the 7:30 am ferry.

10

Steven

21 juil. 2025

·

A séjourné 3 nuits

Walkable - central downtown area is within 7-10 minutes walking distance.

Walkable - central downtown area is within 7-10 minutes walking distance.

10

Kristi

23 sept. 2024

·

A séjourné 1 nuit

Good rooms, great location to catch the ferry! Very comfortable beds.

Good rooms, great location to catch the ferry! Very comfortable beds.

10

Jason

9 juil. 2025

·

A séjourné 2 nuits

Nice, quiet location.

Nice, quiet location.

10

Carolyn

8 sept. 2024

·

A séjourné 1 nuit

Lovely hotel, modern and convenient for the town

Lovely hotel, modern and convenient for the town

10

muna

29 sept. 2024

·

A séjourné 1 nuit

Great location

Great location

10

Dolores

20 sept. 2025

·

A séjourné 1 nuit

Super comfortable beds. Stayed before and after ferry to Bella Coola. Convenient location.

Super comfortable beds. Stayed before and after ferry to Bella Coola. Convenient location.

8

Kostas

26 juil. 2025

·

A séjourné 1 nuit

I enjoyed having the convenience of the McDonald’s nearby, and the cleanliness of the hotel and room.

I enjoyed having the convenience of the McDonald’s nearby, and the cleanliness of the hotel and room.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le pub et le restaurant sur place reçoivent fréquemment des éloges pour leurs repas savoureux et leurs petits déjeuners copieux. Les inconvénients reviennent souvent : un service lent ou limité, des fermetures périodiques ou uniquement des plats à emporter, et des pénuries occasionnelles au menu.

Avis de voyageur à ce sujet

2

Justin

23 juil. 2025

·

A séjourné 1 nuit

Bathroom was not very clean. Numerous items on the menu were not available, we didn’t have to pay for our meals, but very unfortunate that a restaurant does not have the appropriate amount of food, especially when the room is costing nearly $300, simply out, it was disappointing.

Bathroom was not very clean. Numerous items on the menu were not available, we didn’t have to pay for our meals, but very unfortunate that a restaurant does not have the appropriate amount of food, especially when the room is costing nearly $300, simply out, it was disappointing.

10

George Peter

22 juin 2025

·

A séjourné 3 nuits

Slow service for breakfast.

Slow service for breakfast.

10

Carol

27 juin 2025

·

A séjourné 1 nuit

We were disappointed that the main restaurant was not functioning. Our meals in the pub took a long time due to shortage of staff.

We were disappointed that the main restaurant was not functioning. Our meals in the pub took a long time due to shortage of staff.

10

Charles

23 juin 2025

·

A séjourné 2 nuits

The hotel was clean and inviting the staff were friendly and helpful. The onsite restaurant offered and extensive menu and the food was excellent.

The hotel was clean and inviting the staff were friendly and helpful. The onsite restaurant offered and extensive menu and the food was excellent.

10

George

16 sept. 2025

·

A séjourné 1 nuit

Excellent on all factors. Restaurant was an unexpected delight.

Excellent on all factors. Restaurant was an unexpected delight.

10

Diane

9 oct. 2024

·

A séjourné 3 nuits

Everything from the lobby to the room was super clean and beautifully decorated. The front desk person was friendly. The restaurant had really good fish and chips. There was ample parking.

Everything from the lobby to the room was super clean and beautifully decorated. The front desk person was friendly. The restaurant had really good fish and chips. There was ample parking.

10

Jonathan

25 août 2025

·

A séjourné 1 nuit

We had a very smooth experience. The food was great and the service to match in the pub.

We had a very smooth experience. The food was great and the service to match in the pub.

10

Gregory

28 août 2023

·

A séjourné 1 nuit

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

10

Doug

25 juin 2025

·

A séjourné 1 nuit

A very comfortable hotel, with good comfy beds. We checked in after 4pm and our rooms(2) were not ready, we waited in the bar/restaurant area and had a drink for around 30 minutes before being able to get our rooms. We had a meal in the restaurant, which was very busy, and the service was quite slow. The food could only be described as mediocre.

A very comfortable hotel, with good comfy beds. We checked in after 4pm and our rooms(2) were not ready, we waited in the bar/restaurant area and had a drink for around 30 minutes before being able to get our rooms. We had a meal in the restaurant, which was very busy, and the service was quite slow. The food could only be described as mediocre.

10

Leigh

28 août 2025

·

A séjourné 2 nuits

This hotel exceeded our expectations! The décor and whole vibe was authentic, intentional, and very well kept. Staff were very friendly and accommodating, and we were blown away by the restaurant and pub. The pub’s food was excellent quality. Top notch- I will only stay here next time I visit!

This hotel exceeded our expectations! The décor and whole vibe was authentic, intentional, and very well kept. Staff were very friendly and accommodating, and we were blown away by the restaurant and pub. The pub’s food was excellent quality. Top notch- I will only stay here next time I visit!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

6

bertrand

27 août 2025

·

A séjourné 1 nuit

Hôtel pratique près de la traverse du BC ferry. Malgré son allure confort l’hôtel aurait besoin de remise à niveau: les moquettes sont usées et tachées dans les chambres. On a trouvé des cheveux dans la literie. Le personnel était peu nombreux à la réception, la galerie d’arts autochtones était fermée le dimanche.

Hôtel pratique près de la traverse du BC ferry. Malgré son allure confort l’hôtel aurait besoin de remise à niveau: les moquettes sont usées et tachées dans les chambres. On a trouvé des cheveux dans la literie. Le personnel était peu nombreux à la réception, la galerie d’arts autochtones était fermée le dimanche.

10

Kenneth

21 oct. 2024

·

A séjourné 3 nuits

.

.

10

nathalie

12 oct. 2024

·

A séjourné 1 nuit

Parfait

Parfait

8

Randy

27 juil. 2023

·

A séjourné 1 nuit

.

.

8

Hugh

il y a 2 semaines

·

A séjourné 3 nuits

Very nice hotel, and the staff were very friendly and helpful. Only complaint was the air conditioners were in need of service - they seemed to be relatively new and efficient, but the fans were rather noisy. A friend's room was very quiet. I tried two rooms - both quite noisy. Luck of the draw, I guess. Fortunately , the evenings were cool and I could leave the window open. But otherwise, a very nice hotel.

Very nice hotel, and the staff were very friendly and helpful. Only complaint was the air conditioners were in need of service - they seemed to be relatively new and efficient, but the fans were rather noisy. A friend's room was very quiet. I tried two rooms - both quite noisy. Luck of the draw, I guess. Fortunately , the evenings were cool and I could leave the window open. But otherwise, a very nice hotel.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

Arrivée à partir de 16:00

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 19 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
Les chambres insonorisées ne sont pas garanties
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

Cet hébergement est certifié par le programme d’accréditation « L’Original Original », un label d’excellence et de vérification pour les entreprises touristiques autochtones du Canada.

L'hébergement est gratuit pour les enfants âgés de 16 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie déjà en place.
Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.

Le petit déjeuner préparé sur commande coûte entre 14.99 CAD et 25.99 CAD environ par adulte et entre 7.99 CAD et 25.99 CAD environ par enfant.

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.