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Kwa'lilas Hotel

From

103 USD

a notte

Kwa'lilas Hotel - Image 1

Kwa'lilas Hotel - Camera

Kwa'lilas Hotel - Camera

Kwa'lilas Hotel - Vista dalla camera

Kwa'lilas Hotel - Reception

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From

103 USD

a notte

Informazioni su questa struttura

Avrai a disposizione un giardino da dove ammirare il paesaggio, nonché il Wi-Fi gratuito e l'assistenza per la prenotazione di tour e biglietti. Questo hotel offre, inoltre, una sala ricevimenti e un distributore automatico.

Servizi

Avrai a disposizione un giardino da dove ammirare il paesaggio, nonché il Wi-Fi gratuito e l'assistenza per la prenotazione di tour e biglietti. Questo hotel offre, inoltre, una sala ricevimenti e un distributore automatico.

Servizi per le aziende

Potrai usufruire di un business center, una reception aperta 24 ore su 24 e deposito bagagli. Stai pianificando un evento a Port Hardy? Presso un hotel avrai a disposizione 372 metri quadrati di spazio con un centro congressi e 4 sale riunioni. Il un parcheggio gratuito è disponibile in loco.

Ristorazione

Kwa'Lilas Hotel ospita un ristorante. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione preparata su ordinazione è disponibile a pagamento tutti i giorni dalle ore 06:30 alle ore 10:00.

Camere

Rilassati in una delle 85 camere della struttura, complete di aria condizionata e TV LCD. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia gratuiti e asciugacapelli. I comfort includono cassaforte (adatta a contenere un laptop), salotti separati e telefoni con chiamate urbane gratuite.

Posizione

Alloggiare in Kwa'Lilas Hotel ti porta nel centro di Port Hardy, a 2 minuti di auto da Porto di Port Hardy e 5 minuti da Quatse Salmon Stewardship Centre. Questo hotel si trova a 9,6 km da Port Hardy Ferry Terminal e 11 km da Storey's Beach.

Nelle vicinanze

Thunderbird Mall(0.2 miglia)
Port Hardy Hospital(0.2 miglia)
Port Hardy Municipal Hall(0.3 miglia)
Stink Creek Park(0.3 miglia)
Vancouver Island Regional Library - Port Hardy Branch(0.5 miglia)
Port Hardy Museum(0.5 miglia)
Rotary Park(0.5 miglia)
Tsulquate Park(0.7 miglia)
Porto di Port Hardy(0.8 miglia)
Fisherman's Wharf(0.9 miglia)
Quarterdeck Marina(0.9 miglia)
Quatse Salmon Stewardship Centre(2.6 miglia)
Fort Rupert Trail(3.9 miglia)
Dakota 576 Crash Site Trail(5.7 miglia)
Port Hardy Ferry Terminal(6 miglia)
Port Hardy, BC (YZT)(7 miglia)
Aeroporto di Port McNeill, Columbia Britannica (YMP)(26.9 miglia)
Greenway Sound, BC (YGN)(36.4 miglia)

Parcheggio
Ristorante
Camere non fumatori
Business center
Servizio in camera
Banco escursioni

Posizione

9040 Granville Street, Port Hardy, Canada

Thunderbird Mall (0.2 miglia)

Port Hardy Hospital (0.2 miglia)

Port Hardy Municipal Hall (0.3 miglia)

Stink Creek Park (0.3 miglia)

Vancouver Island Regional Library - Port Hardy Branch (0.5 miglia)

Port Hardy Museum (0.5 miglia)

Altre informazioni sulla posizione

Opzioni camera

4

Camera Standard, 2 letti queen

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

200 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Camera (Room, 1 King Bed, Mountain Side)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

205 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

3

Camera (Room, 2 Queen Beds, Mountain Side)

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

205 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

Recensioni degli ospiti su Kwa'lilas Hotel

8.4

Molto buono

Sulla base di 1001 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

22%

In coppia

56%

Famiglia

15%

Gruppo

7%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'hotel Kwa'lilas, i viaggiatori sottolineano gli spazi puliti e ricchi di cultura, con letti comodi, un servizio cordiale e la comodità di un pub in loco e di un parcheggio facile, in una posizione raggiungibile a piedi dal centro e utile per gli arrivi serali dei traghetti.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Cosa pensano gli ospiti

All'hotel Kwa'lilas, i viaggiatori sottolineano gli spazi puliti e ricchi di cultura, con letti comodi, un servizio cordiale e la comodità di un pub in loco e di un parcheggio facile, in una posizione raggiungibile a piedi dal centro e utile per gli arrivi serali dei traghetti.

I problemi più comuni includono un servizio a volte lento o con personale insufficiente, camere occasionalmente non pronte alle 16:00 e rumore proveniente dai corridoi o da squadre sportive. Mentre la maggior parte degli ospiti trova le camere moderne e confortevoli, diversi segnalano carenze nella manutenzione del bagno, qualità limitata della TV e rumori sporadici provenienti dal Wi‑Fi o dall'impianto HVAC. Aspettatevi un soggiorno confortevole e culturalmente distintivo con servizi semplici e cibo generalmente buono, ideale per visite prima o dopo il traghetto.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Il pub/ristorante in loco, il negozio di souvenir/galleria e il parcheggio gratuito sono spesso menzionati e apprezzati. I servizi sono semplici, con chiusure periodiche o un servizio limitato e alcuni commenti sulla scarsa disponibilità di parcheggio accessibile, l'assenza di servizio lavanderia per gli ospiti e l'assenza di distributori automatici notturni.

Recensioni degli ospiti correlate

10

Edward

6 feb 2026

·

Soggiorno di 3 notti

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

8

Alida

11 ago 2023

·

Soggiorno di 2 notti

There is only one handicapped parking spot which made it really hard to get out of the car when it was occupied

There is only one handicapped parking spot which made it really hard to get out of the car when it was occupied

8

Edwina

17 lug 2025

·

Soggiorno di 2 notti

Nice newish building. Staff very accomplish. Easy access to our room from the back parking lot. Nice big restaurant, good menu. Licensed. Pool tables, tvs. Pillows are fabulous, comfy crisp bed and sheets. Definitely recommend

Nice newish building. Staff very accomplish. Easy access to our room from the back parking lot. Nice big restaurant, good menu. Licensed. Pool tables, tvs. Pillows are fabulous, comfy crisp bed and sheets. Definitely recommend

8

Donna

29 giu 2024

·

Soggiorno di 1 notte

Great property overall. The only thing missing was a vending machine to get snacks or drinks from late at night. We arrived on the ferry which didn’t get in till 1 AM and looking for a bottle of water. We were told to walk up to the gas station about 15 minutes down the road, which I’m not about to do with the two year old!

Great property overall. The only thing missing was a vending machine to get snacks or drinks from late at night. We arrived on the ferry which didn’t get in till 1 AM and looking for a bottle of water. We were told to walk up to the gas station about 15 minutes down the road, which I’m not about to do with the two year old!

10

Adrienne

19 dic 2024

·

Soggiorno di 3 notti

Awesome staff and restaurant in the hotel. However, the hotel does not have a washer or dryer, which would be nice if you’re staying longer.

Awesome staff and restaurant in the hotel. However, the hotel does not have a washer or dryer, which would be nice if you’re staying longer.

8

Merryl

13 ago 2023

·

Soggiorno di 1 notte

Very clean. Staff friendly and helpful. Could have had more disability areas for parking.

Very clean. Staff friendly and helpful. Could have had more disability areas for parking.

10

Helen

26 ago 2025

·

Soggiorno di 1 notte

I love to stay here, there is such beautiful art in the hotel and in the rooms! It's clean, staff is helpful.

I love to stay here, there is such beautiful art in the hotel and in the rooms! It's clean, staff is helpful.

10

Cheryl

29 set 2025

·

Soggiorno di 2 notti

Very friendly staff and nice rooms. Both casual and formal dining options on site (reserve ahead for Ha'me'). Easy to find and plenty of parking.

Very friendly staff and nice rooms. Both casual and formal dining options on site (reserve ahead for Ha'me'). Easy to find and plenty of parking.

10

Gregory

28 ago 2023

·

Soggiorno di 1 notte

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

8

James

6 ago 2025

·

Soggiorno di 2 notti

no pool or excercise.

no pool or excercise.

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Pulizia

La maggior parte degli ospiti descrive l'hotel e le camere come molto pulite o impeccabili. Alcuni segnalano delle lacune: muffa nelle docce, capelli o macchie lasciate indietro e occasionali mancanze nelle pulizie.

Recensioni degli ospiti correlate

10

William

1 dic 2025

·

Soggiorno di 2 notti

This is my favourite hotel. The staff is excellent, the furnishings are beautiful, and the whole place is spotless. I will add the convenience of the restaurant is ideal. Truly world class!

This is my favourite hotel. The staff is excellent, the furnishings are beautiful, and the whole place is spotless. I will add the convenience of the restaurant is ideal. Truly world class!

4

Louise

21 ago 2025

·

Soggiorno di 1 notte

I really want to give this hotel a good review, but it is interesting how one little thing can ruin a whole experience. Check- in was average, nothing special. The art found in various places in the hotel is beautiful and very interesting. The rooms are beautiful and mostly clean. However, our room had a moldy smell, which improved after we threw open the window and turned on the AC. Unfortunately, our shower drain was completely blocked, which we discovered in the evening when we wanted to shower. We called the front desk to get somebody to come fix the shower. The front desk person said there was nobody else that can help us, and her foot was sore, so she was not going to do it. She really did not care. My husband had to go downstairs and he found liquid plumber. He had to try clean the drain himself, was unsuccessful, and we ended up with no showers. I had to use the bathroom sink to do a partial wash. Hotel guests should not have to clean blocked drains in their room! This is the worst service, and, unfortunately, we won’t return there.

I really want to give this hotel a good review, but it is interesting how one little thing can ruin a whole experience. Check- in was average, nothing special. The art found in various places in the hotel is beautiful and very interesting. The rooms are beautiful and mostly clean. However, our room had a moldy smell, which improved after we threw open the window and turned on the AC. Unfortunately, our shower drain was completely blocked, which we discovered in the evening when we wanted to shower. We called the front desk to get somebody to come fix the shower. The front desk person said there was nobody else that can help us, and her foot was sore, so she was not going to do it. She really did not care. My husband had to go downstairs and he found liquid plumber. He had to try clean the drain himself, was unsuccessful, and we ended up with no showers. I had to use the bathroom sink to do a partial wash. Hotel guests should not have to clean blocked drains in their room! This is the worst service, and, unfortunately, we won’t return there.

6

JoAnn

26 lug 2025

·

Soggiorno di 1 notte

The carpet in our room was not clean - there were spilled old French fries & McDonald’s packaging under the bed. Not enough towels for 3 guests.

The carpet in our room was not clean - there were spilled old French fries & McDonald’s packaging under the bed. Not enough towels for 3 guests.

8

Nadine

7 ott 2025

·

Soggiorno di 1 notte

Only criticism is that the cleaners need to do a better job cleaning the shower. There was quite a bit of pink surface mildew in the shower that could be easily wiped off.

Only criticism is that the cleaners need to do a better job cleaning the shower. There was quite a bit of pink surface mildew in the shower that could be easily wiped off.

10

william

21 set 2025

·

Soggiorno di 1 notte

advised the reception; 1 point of concern ( from someone who has designed and BUILT many resort hotels!) arrived lte and jumped into a quick shower BUT the residue if soap/cleaner on the shower base made it VERY slippery and treacherous ! No grab rails, no rubber mat- this could be a problem... shower base caulking also mildewed and failing ... otherwise nice stay!

advised the reception; 1 point of concern ( from someone who has designed and BUILT many resort hotels!) arrived lte and jumped into a quick shower BUT the residue if soap/cleaner on the shower base made it VERY slippery and treacherous ! No grab rails, no rubber mat- this could be a problem... shower base caulking also mildewed and failing ... otherwise nice stay!

10

Bart

16 feb 2026

·

Soggiorno di 1 notte

The room was spotless and the staff was excellent

The room was spotless and the staff was excellent

10

timothy

4 ott 2025

·

Soggiorno di 2 notti

Nice clean hotel.

Nice clean hotel.

6

Sarah

23 ago 2025

·

Soggiorno di 2 notti

Described as a luxury hotel, is a stretch. The rooms are quite small and in need of a deep clean. Pros: bed is comfy, linens are soft (did have some staining), ample parking, plenty of hot water, scent-free (no artificial air fresheners and the bath products weren’t heavily scented). AC worked well. Location. Wifi was strong. Cons: The shower has various types of mold in the caulking, and lots of dust on the lights and headboards. The fridge setting can’t be adjusted and froze everything we put in it (all our food for the next day’s hike). The bedside lights didn’t work on one of the beds. We asked the front desk for an extra blanket, waited an hour (it seemed like it was a busy time), didn’t get it. Went back later and asked again and was told there wasn’t any. Not one extra blanket in the entire hotel?? Front desk did not appear interested at all when we voiced our concerns. Not within the hotels ability to control, but to note the person above us was either a toddler jumping around or someone wearing heavy boots walking back and forth each night between 11pm-2am. Not sure if it’s sound proofing issue or just that person.

Described as a luxury hotel, is a stretch. The rooms are quite small and in need of a deep clean. Pros: bed is comfy, linens are soft (did have some staining), ample parking, plenty of hot water, scent-free (no artificial air fresheners and the bath products weren’t heavily scented). AC worked well. Location. Wifi was strong. Cons: The shower has various types of mold in the caulking, and lots of dust on the lights and headboards. The fridge setting can’t be adjusted and froze everything we put in it (all our food for the next day’s hike). The bedside lights didn’t work on one of the beds. We asked the front desk for an extra blanket, waited an hour (it seemed like it was a busy time), didn’t get it. Went back later and asked again and was told there wasn’t any. Not one extra blanket in the entire hotel?? Front desk did not appear interested at all when we voiced our concerns. Not within the hotels ability to control, but to note the person above us was either a toddler jumping around or someone wearing heavy boots walking back and forth each night between 11pm-2am. Not sure if it’s sound proofing issue or just that person.

8

Amber

12 ago 2025

·

Soggiorno di 1 notte

Overall the property was nice, however, our bathroom was not very clean. Like hair still in shower and on floor, looked like it was barely wiped down. Beds looked like they were slapped together and they are rock hard. Staff when we called a couple of times weren’t very friendly, however, when we checked in staff was friendly.

Overall the property was nice, however, our bathroom was not very clean. Like hair still in shower and on floor, looked like it was barely wiped down. Beds looked like they were slapped together and they are rock hard. Staff when we called a couple of times weren’t very friendly, however, when we checked in staff was friendly.

10

Darlene

3 ott 2025

·

Soggiorno di 2 notti

Very clean. Supplies replenished quickly. Quiet, beautiful artwork. Not expensive. Would highly recommend.

Very clean. Supplies replenished quickly. Quiet, beautiful artwork. Not expensive. Would highly recommend.

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Camere

Camere moderne con distintivi elementi di decoro indigeno e letti molto comodi; alcune sono di dimensioni ridotte. Gli inconvenienti ricorrenti includono il rumore che si trasmette tra le camere, la qualità limitata della TV/cavo, occasionali condizionatori/riscaldatori rumorosi e alcune piccole carenze funzionali come pochi appendiabiti o frigoriferi troppo freddi.

Recensioni degli ospiti correlate

8

Heather

17 ago 2025

·

Soggiorno di 1 notte

Lovely rooms with decent sized bathroom but no curtains to close across the windows. While the blind limited visibility it didn’t block out sunlight in any way in the morning- bit odd. Turned up just after 4 (check-in time) to be told room was not ready, in fact 3 other couples were told the same thing, and no indication was given as to how long we’d have to wait . having just driven 5.5hrs I had no interest in jumping in car again to find something to kill time so I asked reception politely to go and find out how long and the chap came back with a room key. This is the reason why I am not giving a 5 star review. If checking time is so late in the day and guests stick to that time then rooms should be ready by then. Anyway hotel room was lovely and the fine dining restaurant was very very good so I would use this hotel again

Lovely rooms with decent sized bathroom but no curtains to close across the windows. While the blind limited visibility it didn’t block out sunlight in any way in the morning- bit odd. Turned up just after 4 (check-in time) to be told room was not ready, in fact 3 other couples were told the same thing, and no indication was given as to how long we’d have to wait . having just driven 5.5hrs I had no interest in jumping in car again to find something to kill time so I asked reception politely to go and find out how long and the chap came back with a room key. This is the reason why I am not giving a 5 star review. If checking time is so late in the day and guests stick to that time then rooms should be ready by then. Anyway hotel room was lovely and the fine dining restaurant was very very good so I would use this hotel again

8

Shampa

22 ago 2024

·

Soggiorno di 1 notte

Got a ground level room with someones car parked right at the window looking in. Room was a bit small. Towels were arranged under the sink in a manner that they would definitely get wet as one uses the sink. The hotel was very pretty. We just had hoped for a better experience.

Got a ground level room with someones car parked right at the window looking in. Room was a bit small. Towels were arranged under the sink in a manner that they would definitely get wet as one uses the sink. The hotel was very pretty. We just had hoped for a better experience.

8

Linda

24 lug 2025

·

Soggiorno di 2 notti

Modern hotel with comfortable beds and great restaurant. Staff and check in great. Minor issues of fridge too cold and freezing food and clogged bathroom sink communicated at check out

Modern hotel with comfortable beds and great restaurant. Staff and check in great. Minor issues of fridge too cold and freezing food and clogged bathroom sink communicated at check out

6

David

17 gen 2025

·

Soggiorno di 2 notti

This is an old building elegantly updated with a strong and calming Indigenous presence. However, the old building is still a noisy one with sound transmitted from the floor above and the humming noise of the AC/heater in the room. The beds were very comfortable but the TV cable offerings were meagre.

This is an old building elegantly updated with a strong and calming Indigenous presence. However, the old building is still a noisy one with sound transmitted from the floor above and the humming noise of the AC/heater in the room. The beds were very comfortable but the TV cable offerings were meagre.

8

richard

18 ott 2024

·

Soggiorno di 1 notte

Staff was friendly and the place was nice and clean. The AC unit seemed old and quite loud but that was our only complaint

Staff was friendly and the place was nice and clean. The AC unit seemed old and quite loud but that was our only complaint

6

Bill

30 set 2025

·

Soggiorno di 1 notte

Everything was great except the tv/channels. I’ve stayed here many times and have had many different rooms and every tv has a scratching sound in the volume. There is very limited choices for tv channels.

Everything was great except the tv/channels. I’ve stayed here many times and have had many different rooms and every tv has a scratching sound in the volume. There is very limited choices for tv channels.

10

Vivian

18 nov 2025

·

Soggiorno di 2 notti

The most comfortable beds ever! Decor was amazing and so educational.

The most comfortable beds ever! Decor was amazing and so educational.

4

Gwen

22 set 2025

·

Internet was awful- at least in my room at far end of corridor. i really needed it for work. Would not stay again

Internet was awful- at least in my room at far end of corridor. i really needed it for work. Would not stay again

10

Sakolwan Klongkarn

26 ago 2025

·

Soggiorno di 1 notte

Clean, quiet, and modern. Rooms are on the small side, but otherwise a pleasant stay

Clean, quiet, and modern. Rooms are on the small side, but otherwise a pleasant stay

8

Brent

16 nov 2025

·

Soggiorno di 2 notti

Overall clean & comfortable room and hotel. Could use at least double the amount of hangers, from 3 provided

Overall clean & comfortable room and hotel. Could use at least double the amount of hangers, from 3 provided

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Servizio

Il personale è spesso elogiato per la sua cordialità, disponibilità ed efficienza, anche durante gli arrivi serali dei traghetti. Tuttavia, il servizio può essere lento o con personale insufficiente, con occasionali ritardi al check-in e una risposta incostante alla reception.

Recensioni degli ospiti correlate

10

Craig

3 ago 2025

·

Soggiorno di 1 notte

The staff at the hotel was very good. We got off the ferry from doing the inside passage at 12:30 AM and we went straight to the hotel and the staff were all up and ready to assist us even given the late hour. The beds were exceptionally comfortable and the room was very clean and decorated lovely. We would definitely stay here again considering how easy it was to get there after getting off the ferry so late. We were on two motorcycles and the parking was very easy and convenient for us. Because we stayed at the hotel we got 20% off food in the restaurant as breakfast is not included. It also had a really cute gift shop with indigenous themed items. We would absolutely stay here again.

The staff at the hotel was very good. We got off the ferry from doing the inside passage at 12:30 AM and we went straight to the hotel and the staff were all up and ready to assist us even given the late hour. The beds were exceptionally comfortable and the room was very clean and decorated lovely. We would definitely stay here again considering how easy it was to get there after getting off the ferry so late. We were on two motorcycles and the parking was very easy and convenient for us. Because we stayed at the hotel we got 20% off food in the restaurant as breakfast is not included. It also had a really cute gift shop with indigenous themed items. We would absolutely stay here again.

6

Martin

25 lug 2024

·

Soggiorno di 1 notte

Poor Customer Service!

Poor Customer Service!

10

Jessica

7 ott 2025

·

Soggiorno di 1 notte

The front desk staff were amazing, as were the beautiful rooms! Beds and shower were great, room clean, and the check in process pleasant. There is a small gallery upstairs that is worth a visit, and the connected pub has great breakfast options. I checked in around 1am after getting off the ferry from Prince Rupert, and would highly recommend staying here if you're in Port Hardy!

The front desk staff were amazing, as were the beautiful rooms! Beds and shower were great, room clean, and the check in process pleasant. There is a small gallery upstairs that is worth a visit, and the connected pub has great breakfast options. I checked in around 1am after getting off the ferry from Prince Rupert, and would highly recommend staying here if you're in Port Hardy!

4

Stanley

25 ott 2025

·

Soggiorno di 2 notti

It took a long time to check in as there was no one at the front desk. They have a bell. When I went to ring it, the person in front of me told me "I have have already rang it, but no one showed you. It was only when I rang the bell in an annoying manner someone showed up. I asked the front desk when I arrived if they had an iron. I was told - no they don't. I called the front desk the next morning and asked if they had an iron, they stated yes they do. I Left a the hotel's card on my door asking for maid service, but my room never got made up. I went to the restaurant on site, I took a long time before I got served. I tried to flag down one of the servers. She just walked by and said bruskley. "Your server will be with you shortly".

It took a long time to check in as there was no one at the front desk. They have a bell. When I went to ring it, the person in front of me told me "I have have already rang it, but no one showed you. It was only when I rang the bell in an annoying manner someone showed up. I asked the front desk when I arrived if they had an iron. I was told - no they don't. I called the front desk the next morning and asked if they had an iron, they stated yes they do. I Left a the hotel's card on my door asking for maid service, but my room never got made up. I went to the restaurant on site, I took a long time before I got served. I tried to flag down one of the servers. She just walked by and said bruskley. "Your server will be with you shortly".

6

Claudia

1 ago 2025

·

Soggiorno di 1 notte

Lady at the front desk was haughty and arrogant Not pleasant at all Believe you are understaffed as they were not sure our rooms would be cleaned by check in time

Lady at the front desk was haughty and arrogant Not pleasant at all Believe you are understaffed as they were not sure our rooms would be cleaned by check in time

4

Sylvia

29 lug 2025

·

Soggiorno di 2 notti

The hotel on its own was absolutely fine. It was the poor service of the reception personnel which disappointed us the most. First our room wasn’t ready until 6:15 pm, while check-in started at 4pm. No time estimate was given when we arrived shortly after 4pm. Second, we noticed that the toilet in our bathroom wasn’t clean. We requested that it would be cleaned the next day (reported it to the receptionist), but nothing had happened when we came back to the hotel in the evening. We had our dinners at the pub of the hotel. One has to wait to be seated, but personnel was so overwhelmed that we waited 15 minutes at the door. At some point we simply sat down and service was much better after that. It seems to us that housekeeping and other personnel couldn’t deal with the number of rooms booked. The hotel had no vacancies left for the two nights we were there, so all the rooms must have been occupied. Personally I would book another accommodation when visiting Port Hardy next time.

The hotel on its own was absolutely fine. It was the poor service of the reception personnel which disappointed us the most. First our room wasn’t ready until 6:15 pm, while check-in started at 4pm. No time estimate was given when we arrived shortly after 4pm. Second, we noticed that the toilet in our bathroom wasn’t clean. We requested that it would be cleaned the next day (reported it to the receptionist), but nothing had happened when we came back to the hotel in the evening. We had our dinners at the pub of the hotel. One has to wait to be seated, but personnel was so overwhelmed that we waited 15 minutes at the door. At some point we simply sat down and service was much better after that. It seems to us that housekeeping and other personnel couldn’t deal with the number of rooms booked. The hotel had no vacancies left for the two nights we were there, so all the rooms must have been occupied. Personally I would book another accommodation when visiting Port Hardy next time.

10

Naomi

23 ago 2025

·

Soggiorno di 1 notte

Exceptional efficient check in courteous staff.

Exceptional efficient check in courteous staff.

10

Erik

8 lug 2024

·

Everything at the hotel is new and very well designed. The beds are very comfortable. There is a pleasant scent in the lobby. I arrived with a large number of people at the same time and the lady at front desk quickly and efficiently checked everyone in. GREAT SERVICE!

Everything at the hotel is new and very well designed. The beds are very comfortable. There is a pleasant scent in the lobby. I arrived with a large number of people at the same time and the lady at front desk quickly and efficiently checked everyone in. GREAT SERVICE!

4

chris

14 ago 2025

·

Soggiorno di 2 notti

First person meet at front desk was rude/not welcoming.

First person meet at front desk was rude/not welcoming.

10

Brenda

18 set 2025

·

Soggiorno di 1 notte

They went out of their way to help me when I had an issue with my suitcase. Excellent service and friendly people. Also, someone is always there to help when coming off the late ferry after midnight.

They went out of their way to help me when I had an issue with my suitcase. Excellent service and friendly people. Also, someone is always there to help when coming off the late ferry after midnight.

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Posizione

Base comoda per i viaggiatori in traghetto e a breve distanza a piedi dal centro, dai negozi di alimentari e dal lungomare. Molti notano che è un luogo tranquillo con parcheggio facile e gratuito.

Recensioni degli ospiti correlate

10

Edward

6 feb 2026

·

Soggiorno di 3 notti

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

10

JOSEPH LAURIER

28 mar 2025

·

Soggiorno di 1 notte

Great location easy access and great place to visit and stay

Great location easy access and great place to visit and stay

10

Deborah

29 giu 2023

·

Soggiorno di 1 notte

Property is easy to find, rooms are clean and well laid out. There is a refrigerator which is nice. Walking distance to beach and grocery store. Breakfast included but not early enough if you’re catching the 7:30 am ferry.

Property is easy to find, rooms are clean and well laid out. There is a refrigerator which is nice. Walking distance to beach and grocery store. Breakfast included but not early enough if you’re catching the 7:30 am ferry.

10

Steven

21 lug 2025

·

Soggiorno di 3 notti

Walkable - central downtown area is within 7-10 minutes walking distance.

Walkable - central downtown area is within 7-10 minutes walking distance.

10

Kristi

23 set 2024

·

Soggiorno di 1 notte

Good rooms, great location to catch the ferry! Very comfortable beds.

Good rooms, great location to catch the ferry! Very comfortable beds.

10

Jason

9 lug 2025

·

Soggiorno di 2 notti

Nice, quiet location.

Nice, quiet location.

10

Carolyn

8 set 2024

·

Soggiorno di 1 notte

Lovely hotel, modern and convenient for the town

Lovely hotel, modern and convenient for the town

10

muna

29 set 2024

·

Soggiorno di 1 notte

Great location

Great location

10

Dolores

20 set 2025

·

Soggiorno di 1 notte

Super comfortable beds. Stayed before and after ferry to Bella Coola. Convenient location.

Super comfortable beds. Stayed before and after ferry to Bella Coola. Convenient location.

8

Kostas

26 lug 2025

·

Soggiorno di 1 notte

I enjoyed having the convenience of the McDonald’s nearby, and the cleanliness of the hotel and room.

I enjoyed having the convenience of the McDonald’s nearby, and the cleanliness of the hotel and room.

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Ristorazione

Il pub e il ristorante in loco ricevono frequenti elogi per i pasti gustosi e le colazioni solide. Gli aspetti negativi ricorrenti includono un servizio lento o limitato, chiusure periodiche o solo da asporto e occasionali carenze nel menu.

Recensioni degli ospiti correlate

2

Justin

23 lug 2025

·

Soggiorno di 1 notte

Bathroom was not very clean. Numerous items on the menu were not available, we didn’t have to pay for our meals, but very unfortunate that a restaurant does not have the appropriate amount of food, especially when the room is costing nearly $300, simply out, it was disappointing.

Bathroom was not very clean. Numerous items on the menu were not available, we didn’t have to pay for our meals, but very unfortunate that a restaurant does not have the appropriate amount of food, especially when the room is costing nearly $300, simply out, it was disappointing.

10

George Peter

22 giu 2025

·

Soggiorno di 3 notti

Slow service for breakfast.

Slow service for breakfast.

10

Carol

27 giu 2025

·

Soggiorno di 1 notte

We were disappointed that the main restaurant was not functioning. Our meals in the pub took a long time due to shortage of staff.

We were disappointed that the main restaurant was not functioning. Our meals in the pub took a long time due to shortage of staff.

10

Charles

23 giu 2025

·

Soggiorno di 2 notti

The hotel was clean and inviting the staff were friendly and helpful. The onsite restaurant offered and extensive menu and the food was excellent.

The hotel was clean and inviting the staff were friendly and helpful. The onsite restaurant offered and extensive menu and the food was excellent.

10

George

16 set 2025

·

Soggiorno di 1 notte

Excellent on all factors. Restaurant was an unexpected delight.

Excellent on all factors. Restaurant was an unexpected delight.

10

Diane

9 ott 2024

·

Soggiorno di 3 notti

Everything from the lobby to the room was super clean and beautifully decorated. The front desk person was friendly. The restaurant had really good fish and chips. There was ample parking.

Everything from the lobby to the room was super clean and beautifully decorated. The front desk person was friendly. The restaurant had really good fish and chips. There was ample parking.

10

Jonathan

25 ago 2025

·

Soggiorno di 1 notte

We had a very smooth experience. The food was great and the service to match in the pub.

We had a very smooth experience. The food was great and the service to match in the pub.

10

Gregory

28 ago 2023

·

Soggiorno di 1 notte

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

10

Doug

25 giu 2025

·

Soggiorno di 1 notte

A very comfortable hotel, with good comfy beds. We checked in after 4pm and our rooms(2) were not ready, we waited in the bar/restaurant area and had a drink for around 30 minutes before being able to get our rooms. We had a meal in the restaurant, which was very busy, and the service was quite slow. The food could only be described as mediocre.

A very comfortable hotel, with good comfy beds. We checked in after 4pm and our rooms(2) were not ready, we waited in the bar/restaurant area and had a drink for around 30 minutes before being able to get our rooms. We had a meal in the restaurant, which was very busy, and the service was quite slow. The food could only be described as mediocre.

10

Leigh

28 ago 2025

·

Soggiorno di 2 notti

This hotel exceeded our expectations! The décor and whole vibe was authentic, intentional, and very well kept. Staff were very friendly and accommodating, and we were blown away by the restaurant and pub. The pub’s food was excellent quality. Top notch- I will only stay here next time I visit!

This hotel exceeded our expectations! The décor and whole vibe was authentic, intentional, and very well kept. Staff were very friendly and accommodating, and we were blown away by the restaurant and pub. The pub’s food was excellent quality. Top notch- I will only stay here next time I visit!

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8

Hugh

2 settimane fa

·

Soggiorno di 3 notti

Very nice hotel, and the staff were very friendly and helpful. Only complaint was the air conditioners were in need of service - they seemed to be relatively new and efficient, but the fans were rather noisy. A friend's room was very quiet. I tried two rooms - both quite noisy. Luck of the draw, I guess. Fortunately , the evenings were cool and I could leave the window open. But otherwise, a very nice hotel.

Very nice hotel, and the staff were very friendly and helpful. Only complaint was the air conditioners were in need of service - they seemed to be relatively new and efficient, but the fans were rather noisy. A friend's room was very quiet. I tried two rooms - both quite noisy. Luck of the draw, I guess. Fortunately , the evenings were cool and I could leave the window open. But otherwise, a very nice hotel.

8

dave

3 settimane fa

·

Soggiorno di 1 notte

nice clean and relaxing place to stay.

nice clean and relaxing place to stay.

10

shaun

5 settimane fa

·

Soggiorno di 1 notte

This was a lovely hotel in Port Hardy. The room was clean and comfortable and the onsite restaurant served tasty food.

This was a lovely hotel in Port Hardy. The room was clean and comfortable and the onsite restaurant served tasty food.

10

James

mese scorso

·

Soggiorno di 1 notte

very helpful and friendly staff, room was very nice, property is nice.

very helpful and friendly staff, room was very nice, property is nice.

8

Tami

17 ago 2026

·

Soggiorno di 1 notte

The only complaint is the deposit held for a room is more than the cost of the room!! At $250 for a deposit is ridiculous- not even in downtown Vancouver is this what we pay for a room deposit. Also took time to get it back as it was supposed to be automatic but I had to inquire about the refund, twice. Nice hotel other than that poor policy.

The only complaint is the deposit held for a room is more than the cost of the room!! At $250 for a deposit is ridiculous- not even in downtown Vancouver is this what we pay for a room deposit. Also took time to get it back as it was supposed to be automatic but I had to inquire about the refund, twice. Nice hotel other than that poor policy.

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