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Kwa'lilas Hotel

From

US$ 103

/ noite

Kwa'lilas Hotel - Image 1

Kwa'lilas Hotel - Quarto

Kwa'lilas Hotel - Quarto

Kwa'lilas Hotel - Vista do quarto

Kwa'lilas Hotel - Recepção

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From

US$ 103

/ noite

Sobre esta propriedade

Aprecie a vista em um jardim e curta comodidades como Wi-Fi de cortesia e assistência com excursões/ingressos. Este hotel também oferece salão de banquetes e máquina automática de vendas.

Comodidades

Aprecie a vista em um jardim e curta comodidades como Wi-Fi de cortesia e assistência com excursões/ingressos. Este hotel também oferece salão de banquetes e máquina automática de vendas.

Comodidades

As comodidades presentes incluem um business center, balcão de recepção 24 horas e armazenamento para bagagem. Hotel possui um espaço de 372 metros quadrados, contendo um centro de conferências e 4 salas de reunião, e é o local ideal para quem está planejando eventos em Port Hardy. Estacionamento grátis sem manobrista está disponível no local.

Jantar

Kwa'Lilas Hotel oferece aos hóspedes deliciosas opções de refeição no um restaurante. Mate sua sede com sua bebida favorita em um bar/lounge. Há café da manhã feito na hora disponível diariamente, entre 6h30 e 10h, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 85 quartos com ar-condicionado e TVs LCD. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres para notebook e salas de estar separadas, além de telefones com chamadas locais grátis.

Localização

Com excelente localização no coração de Port Hardy, Kwa'Lilas Hotel fica a 2 minutos de carro de Port Hardy Harbour e a 5 minutos de Quatse Salmon Stewardship Centre. Este hotel fica a 9,6 km de Port Hardy Ferry Terminal e a 11 km de Storey's Beach.

Lugares próximos

Thunderbird Mall(0.2 milhas)
Port Hardy Hospital(0.2 milhas)
Port Hardy Municipal Hall(0.3 milhas)
Stink Creek Park(0.3 milhas)
Vancouver Island Regional Library - Port Hardy Branch(0.5 milhas)
Port Hardy Museum(0.5 milhas)
Rotary Park(0.5 milhas)
Tsulquate Park(0.7 milhas)
Port Hardy Harbour(0.8 milhas)
Fisherman's Wharf(0.9 milhas)
Quarterdeck Marina(0.9 milhas)
Quatse Salmon Stewardship Centre(2.6 milhas)
Fort Rupert Trail(3.9 milhas)
Dakota 576 Crash Site Trail(5.7 milhas)
Port Hardy Ferry Terminal(6 milhas)
Aeroporto de Port Hardy (YZT)(7 milhas)
Aeroporto de Port McNeil (YMP)(26.9 milhas)
Aeroporto de Greenway Sound (YGN)(36.4 milhas)

Estacionamento
Restaurante
Quartos de não fumantes
Centro de negócios
Serviço de quarto
Balcão de turismo

Localização

9040 Granville Street, Port Hardy, Canadá

Thunderbird Mall (0.2 milhas)

Port Hardy Hospital (0.2 milhas)

Port Hardy Municipal Hall (0.3 milhas)

Stink Creek Park (0.3 milhas)

Vancouver Island Regional Library - Port Hardy Branch (0.5 milhas)

Port Hardy Museum (0.5 milhas)

Mais informações sobre a localização

Opções de quarto

4

Quarto standard, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

200 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Quarto (Room, 1 King Bed, Mountain Side)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

205 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

3

Quarto (Room, 2 Queen Beds, Mountain Side)

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

205 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes sobre Kwa'lilas Hotel

8.4

Muito bom

Com base em 1.001 avaliações verificadas

Quem se hospeda aqui?

Negócios

22%

Casal

56%

Famílias

15%

Grupos

7%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Kwa'lilas Hotel, viajantes destacam espaços limpos e culturalmente ricos, com camas confortáveis, serviço atencioso e a conveniência de um pub no local e estacionamento fácil, em uma localização acessível a pé ao centro da cidade e prática para chegadas noturnas de ferry.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Kwa'lilas Hotel, viajantes destacam espaços limpos e culturalmente ricos, com camas confortáveis, serviço atencioso e a conveniência de um pub no local e estacionamento fácil, em uma localização acessível a pé ao centro da cidade e prática para chegadas noturnas de ferry.

Problemas comuns incluem serviço lento ou com poucos funcionários em alguns momentos, quartos ocasionalmente não prontos às 16h e ruído dos corredores ou de equipes esportivas. Embora a maioria dos hóspedes ache os quartos modernos e confortáveis, vários relatam falhas na manutenção do banheiro, qualidade limitada da TV e Wi‑Fi ou ruído do sistema de aquecimento/ar condicionado esporádicos. Espere uma estadia confortável e culturalmente distinta, com comodidades simples e comida geralmente boa, mais adequada para visitas antes ou depois do ferry.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O pub/restaurante no local, a loja de presentes/galeria e o estacionamento gratuito são frequentemente mencionados e apreciados. As comodidades são simples, com fechamentos periódicos ou serviço limitado e alguns comentários sobre poucas vagas de estacionamento acessíveis, ausência de lavanderia para hóspedes e sem máquinas de venda automática tarde da noite.

Avaliações dos hóspedes relacionadas

10

Edward

6 de fev. de 2026

·

Hospedou-se por 3 noites

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

8

Alida

11 de ago. de 2023

·

Hospedou-se por 2 noites

There is only one handicapped parking spot which made it really hard to get out of the car when it was occupied

There is only one handicapped parking spot which made it really hard to get out of the car when it was occupied

8

Edwina

17 de jul. de 2025

·

Hospedou-se por 2 noites

Nice newish building. Staff very accomplish. Easy access to our room from the back parking lot. Nice big restaurant, good menu. Licensed. Pool tables, tvs. Pillows are fabulous, comfy crisp bed and sheets. Definitely recommend

Nice newish building. Staff very accomplish. Easy access to our room from the back parking lot. Nice big restaurant, good menu. Licensed. Pool tables, tvs. Pillows are fabulous, comfy crisp bed and sheets. Definitely recommend

8

Donna

29 de jun. de 2024

·

Hospedou-se por 1 noite

Great property overall. The only thing missing was a vending machine to get snacks or drinks from late at night. We arrived on the ferry which didn’t get in till 1 AM and looking for a bottle of water. We were told to walk up to the gas station about 15 minutes down the road, which I’m not about to do with the two year old!

Great property overall. The only thing missing was a vending machine to get snacks or drinks from late at night. We arrived on the ferry which didn’t get in till 1 AM and looking for a bottle of water. We were told to walk up to the gas station about 15 minutes down the road, which I’m not about to do with the two year old!

10

Adrienne

19 de dez. de 2024

·

Hospedou-se por 3 noites

Awesome staff and restaurant in the hotel. However, the hotel does not have a washer or dryer, which would be nice if you’re staying longer.

Awesome staff and restaurant in the hotel. However, the hotel does not have a washer or dryer, which would be nice if you’re staying longer.

8

Merryl

13 de ago. de 2023

·

Hospedou-se por 1 noite

Very clean. Staff friendly and helpful. Could have had more disability areas for parking.

Very clean. Staff friendly and helpful. Could have had more disability areas for parking.

10

Helen

26 de ago. de 2025

·

Hospedou-se por 1 noite

I love to stay here, there is such beautiful art in the hotel and in the rooms! It's clean, staff is helpful.

I love to stay here, there is such beautiful art in the hotel and in the rooms! It's clean, staff is helpful.

10

Cheryl

29 de set. de 2025

·

Hospedou-se por 2 noites

Very friendly staff and nice rooms. Both casual and formal dining options on site (reserve ahead for Ha'me'). Easy to find and plenty of parking.

Very friendly staff and nice rooms. Both casual and formal dining options on site (reserve ahead for Ha'me'). Easy to find and plenty of parking.

10

Gregory

28 de ago. de 2023

·

Hospedou-se por 1 noite

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

8

James

6 de ago. de 2025

·

Hospedou-se por 2 noites

no pool or excercise.

no pool or excercise.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A maioria dos hóspedes descreve o hotel e os quartos como muito limpos ou impecáveis. Alguns relatam falhas — mofo nos chuveiros, cabelos ou manchas deixados para trás e esquecimentos ocasionais da equipe de limpeza.

Avaliações dos hóspedes relacionadas

10

William

1 de dez. de 2025

·

Hospedou-se por 2 noites

This is my favourite hotel. The staff is excellent, the furnishings are beautiful, and the whole place is spotless. I will add the convenience of the restaurant is ideal. Truly world class!

This is my favourite hotel. The staff is excellent, the furnishings are beautiful, and the whole place is spotless. I will add the convenience of the restaurant is ideal. Truly world class!

4

Louise

21 de ago. de 2025

·

Hospedou-se por 1 noite

I really want to give this hotel a good review, but it is interesting how one little thing can ruin a whole experience. Check- in was average, nothing special. The art found in various places in the hotel is beautiful and very interesting. The rooms are beautiful and mostly clean. However, our room had a moldy smell, which improved after we threw open the window and turned on the AC. Unfortunately, our shower drain was completely blocked, which we discovered in the evening when we wanted to shower. We called the front desk to get somebody to come fix the shower. The front desk person said there was nobody else that can help us, and her foot was sore, so she was not going to do it. She really did not care. My husband had to go downstairs and he found liquid plumber. He had to try clean the drain himself, was unsuccessful, and we ended up with no showers. I had to use the bathroom sink to do a partial wash. Hotel guests should not have to clean blocked drains in their room! This is the worst service, and, unfortunately, we won’t return there.

I really want to give this hotel a good review, but it is interesting how one little thing can ruin a whole experience. Check- in was average, nothing special. The art found in various places in the hotel is beautiful and very interesting. The rooms are beautiful and mostly clean. However, our room had a moldy smell, which improved after we threw open the window and turned on the AC. Unfortunately, our shower drain was completely blocked, which we discovered in the evening when we wanted to shower. We called the front desk to get somebody to come fix the shower. The front desk person said there was nobody else that can help us, and her foot was sore, so she was not going to do it. She really did not care. My husband had to go downstairs and he found liquid plumber. He had to try clean the drain himself, was unsuccessful, and we ended up with no showers. I had to use the bathroom sink to do a partial wash. Hotel guests should not have to clean blocked drains in their room! This is the worst service, and, unfortunately, we won’t return there.

6

JoAnn

26 de jul. de 2025

·

Hospedou-se por 1 noite

The carpet in our room was not clean - there were spilled old French fries & McDonald’s packaging under the bed. Not enough towels for 3 guests.

The carpet in our room was not clean - there were spilled old French fries & McDonald’s packaging under the bed. Not enough towels for 3 guests.

8

Nadine

7 de out. de 2025

·

Hospedou-se por 1 noite

Only criticism is that the cleaners need to do a better job cleaning the shower. There was quite a bit of pink surface mildew in the shower that could be easily wiped off.

Only criticism is that the cleaners need to do a better job cleaning the shower. There was quite a bit of pink surface mildew in the shower that could be easily wiped off.

10

william

21 de set. de 2025

·

Hospedou-se por 1 noite

advised the reception; 1 point of concern ( from someone who has designed and BUILT many resort hotels!) arrived lte and jumped into a quick shower BUT the residue if soap/cleaner on the shower base made it VERY slippery and treacherous ! No grab rails, no rubber mat- this could be a problem... shower base caulking also mildewed and failing ... otherwise nice stay!

advised the reception; 1 point of concern ( from someone who has designed and BUILT many resort hotels!) arrived lte and jumped into a quick shower BUT the residue if soap/cleaner on the shower base made it VERY slippery and treacherous ! No grab rails, no rubber mat- this could be a problem... shower base caulking also mildewed and failing ... otherwise nice stay!

10

Bart

16 de fev. de 2026

·

Hospedou-se por 1 noite

The room was spotless and the staff was excellent

The room was spotless and the staff was excellent

10

timothy

4 de out. de 2025

·

Hospedou-se por 2 noites

Nice clean hotel.

Nice clean hotel.

6

Sarah

23 de ago. de 2025

·

Hospedou-se por 2 noites

Described as a luxury hotel, is a stretch. The rooms are quite small and in need of a deep clean. Pros: bed is comfy, linens are soft (did have some staining), ample parking, plenty of hot water, scent-free (no artificial air fresheners and the bath products weren’t heavily scented). AC worked well. Location. Wifi was strong. Cons: The shower has various types of mold in the caulking, and lots of dust on the lights and headboards. The fridge setting can’t be adjusted and froze everything we put in it (all our food for the next day’s hike). The bedside lights didn’t work on one of the beds. We asked the front desk for an extra blanket, waited an hour (it seemed like it was a busy time), didn’t get it. Went back later and asked again and was told there wasn’t any. Not one extra blanket in the entire hotel?? Front desk did not appear interested at all when we voiced our concerns. Not within the hotels ability to control, but to note the person above us was either a toddler jumping around or someone wearing heavy boots walking back and forth each night between 11pm-2am. Not sure if it’s sound proofing issue or just that person.

Described as a luxury hotel, is a stretch. The rooms are quite small and in need of a deep clean. Pros: bed is comfy, linens are soft (did have some staining), ample parking, plenty of hot water, scent-free (no artificial air fresheners and the bath products weren’t heavily scented). AC worked well. Location. Wifi was strong. Cons: The shower has various types of mold in the caulking, and lots of dust on the lights and headboards. The fridge setting can’t be adjusted and froze everything we put in it (all our food for the next day’s hike). The bedside lights didn’t work on one of the beds. We asked the front desk for an extra blanket, waited an hour (it seemed like it was a busy time), didn’t get it. Went back later and asked again and was told there wasn’t any. Not one extra blanket in the entire hotel?? Front desk did not appear interested at all when we voiced our concerns. Not within the hotels ability to control, but to note the person above us was either a toddler jumping around or someone wearing heavy boots walking back and forth each night between 11pm-2am. Not sure if it’s sound proofing issue or just that person.

8

Amber

12 de ago. de 2025

·

Hospedou-se por 1 noite

Overall the property was nice, however, our bathroom was not very clean. Like hair still in shower and on floor, looked like it was barely wiped down. Beds looked like they were slapped together and they are rock hard. Staff when we called a couple of times weren’t very friendly, however, when we checked in staff was friendly.

Overall the property was nice, however, our bathroom was not very clean. Like hair still in shower and on floor, looked like it was barely wiped down. Beds looked like they were slapped together and they are rock hard. Staff when we called a couple of times weren’t very friendly, however, when we checked in staff was friendly.

10

Darlene

3 de out. de 2025

·

Hospedou-se por 2 noites

Very clean. Supplies replenished quickly. Quiet, beautiful artwork. Not expensive. Would highly recommend.

Very clean. Supplies replenished quickly. Quiet, beautiful artwork. Not expensive. Would highly recommend.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Quartos modernos com decoração indígena distinta e camas muito confortáveis; alguns são um pouco pequenos. Desvantagens recorrentes incluem transferência de ruído, qualidade limitada de TV/cabo, ar condicionado/aquecedores ocasionais e barulhentos e pequenas lacunas funcionais, como poucos cabides ou geladeiras muito frias.

Avaliações dos hóspedes relacionadas

8

Heather

17 de ago. de 2025

·

Hospedou-se por 1 noite

Lovely rooms with decent sized bathroom but no curtains to close across the windows. While the blind limited visibility it didn’t block out sunlight in any way in the morning- bit odd. Turned up just after 4 (check-in time) to be told room was not ready, in fact 3 other couples were told the same thing, and no indication was given as to how long we’d have to wait . having just driven 5.5hrs I had no interest in jumping in car again to find something to kill time so I asked reception politely to go and find out how long and the chap came back with a room key. This is the reason why I am not giving a 5 star review. If checking time is so late in the day and guests stick to that time then rooms should be ready by then. Anyway hotel room was lovely and the fine dining restaurant was very very good so I would use this hotel again

Lovely rooms with decent sized bathroom but no curtains to close across the windows. While the blind limited visibility it didn’t block out sunlight in any way in the morning- bit odd. Turned up just after 4 (check-in time) to be told room was not ready, in fact 3 other couples were told the same thing, and no indication was given as to how long we’d have to wait . having just driven 5.5hrs I had no interest in jumping in car again to find something to kill time so I asked reception politely to go and find out how long and the chap came back with a room key. This is the reason why I am not giving a 5 star review. If checking time is so late in the day and guests stick to that time then rooms should be ready by then. Anyway hotel room was lovely and the fine dining restaurant was very very good so I would use this hotel again

8

Shampa

22 de ago. de 2024

·

Hospedou-se por 1 noite

Got a ground level room with someones car parked right at the window looking in. Room was a bit small. Towels were arranged under the sink in a manner that they would definitely get wet as one uses the sink. The hotel was very pretty. We just had hoped for a better experience.

Got a ground level room with someones car parked right at the window looking in. Room was a bit small. Towels were arranged under the sink in a manner that they would definitely get wet as one uses the sink. The hotel was very pretty. We just had hoped for a better experience.

8

Linda

24 de jul. de 2025

·

Hospedou-se por 2 noites

Modern hotel with comfortable beds and great restaurant. Staff and check in great. Minor issues of fridge too cold and freezing food and clogged bathroom sink communicated at check out

Modern hotel with comfortable beds and great restaurant. Staff and check in great. Minor issues of fridge too cold and freezing food and clogged bathroom sink communicated at check out

6

David

17 de jan. de 2025

·

Hospedou-se por 2 noites

This is an old building elegantly updated with a strong and calming Indigenous presence. However, the old building is still a noisy one with sound transmitted from the floor above and the humming noise of the AC/heater in the room. The beds were very comfortable but the TV cable offerings were meagre.

This is an old building elegantly updated with a strong and calming Indigenous presence. However, the old building is still a noisy one with sound transmitted from the floor above and the humming noise of the AC/heater in the room. The beds were very comfortable but the TV cable offerings were meagre.

8

richard

18 de out. de 2024

·

Hospedou-se por 1 noite

Staff was friendly and the place was nice and clean. The AC unit seemed old and quite loud but that was our only complaint

Staff was friendly and the place was nice and clean. The AC unit seemed old and quite loud but that was our only complaint

6

Bill

30 de set. de 2025

·

Hospedou-se por 1 noite

Everything was great except the tv/channels. I’ve stayed here many times and have had many different rooms and every tv has a scratching sound in the volume. There is very limited choices for tv channels.

Everything was great except the tv/channels. I’ve stayed here many times and have had many different rooms and every tv has a scratching sound in the volume. There is very limited choices for tv channels.

10

Vivian

18 de nov. de 2025

·

Hospedou-se por 2 noites

The most comfortable beds ever! Decor was amazing and so educational.

The most comfortable beds ever! Decor was amazing and so educational.

4

Gwen

22 de set. de 2025

·

Internet was awful- at least in my room at far end of corridor. i really needed it for work. Would not stay again

Internet was awful- at least in my room at far end of corridor. i really needed it for work. Would not stay again

10

Sakolwan Klongkarn

26 de ago. de 2025

·

Hospedou-se por 1 noite

Clean, quiet, and modern. Rooms are on the small side, but otherwise a pleasant stay

Clean, quiet, and modern. Rooms are on the small side, but otherwise a pleasant stay

8

Brent

16 de nov. de 2025

·

Hospedou-se por 2 noites

Overall clean & comfortable room and hotel. Could use at least double the amount of hangers, from 3 provided

Overall clean & comfortable room and hotel. Could use at least double the amount of hangers, from 3 provided

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é frequentemente elogiada por ser atenciosa, prestativa e eficiente, incluindo durante as chegadas noturnas de ferry. No entanto, o serviço pode ser lento ou com poucos funcionários, com atrasos ocasionais no check-in e resposta inconsistente na recepção.

Avaliações dos hóspedes relacionadas

10

Craig

3 de ago. de 2025

·

Hospedou-se por 1 noite

The staff at the hotel was very good. We got off the ferry from doing the inside passage at 12:30 AM and we went straight to the hotel and the staff were all up and ready to assist us even given the late hour. The beds were exceptionally comfortable and the room was very clean and decorated lovely. We would definitely stay here again considering how easy it was to get there after getting off the ferry so late. We were on two motorcycles and the parking was very easy and convenient for us. Because we stayed at the hotel we got 20% off food in the restaurant as breakfast is not included. It also had a really cute gift shop with indigenous themed items. We would absolutely stay here again.

The staff at the hotel was very good. We got off the ferry from doing the inside passage at 12:30 AM and we went straight to the hotel and the staff were all up and ready to assist us even given the late hour. The beds were exceptionally comfortable and the room was very clean and decorated lovely. We would definitely stay here again considering how easy it was to get there after getting off the ferry so late. We were on two motorcycles and the parking was very easy and convenient for us. Because we stayed at the hotel we got 20% off food in the restaurant as breakfast is not included. It also had a really cute gift shop with indigenous themed items. We would absolutely stay here again.

6

Martin

25 de jul. de 2024

·

Hospedou-se por 1 noite

Poor Customer Service!

Poor Customer Service!

10

Jessica

7 de out. de 2025

·

Hospedou-se por 1 noite

The front desk staff were amazing, as were the beautiful rooms! Beds and shower were great, room clean, and the check in process pleasant. There is a small gallery upstairs that is worth a visit, and the connected pub has great breakfast options. I checked in around 1am after getting off the ferry from Prince Rupert, and would highly recommend staying here if you're in Port Hardy!

The front desk staff were amazing, as were the beautiful rooms! Beds and shower were great, room clean, and the check in process pleasant. There is a small gallery upstairs that is worth a visit, and the connected pub has great breakfast options. I checked in around 1am after getting off the ferry from Prince Rupert, and would highly recommend staying here if you're in Port Hardy!

4

Stanley

25 de out. de 2025

·

Hospedou-se por 2 noites

It took a long time to check in as there was no one at the front desk. They have a bell. When I went to ring it, the person in front of me told me "I have have already rang it, but no one showed you. It was only when I rang the bell in an annoying manner someone showed up. I asked the front desk when I arrived if they had an iron. I was told - no they don't. I called the front desk the next morning and asked if they had an iron, they stated yes they do. I Left a the hotel's card on my door asking for maid service, but my room never got made up. I went to the restaurant on site, I took a long time before I got served. I tried to flag down one of the servers. She just walked by and said bruskley. "Your server will be with you shortly".

It took a long time to check in as there was no one at the front desk. They have a bell. When I went to ring it, the person in front of me told me "I have have already rang it, but no one showed you. It was only when I rang the bell in an annoying manner someone showed up. I asked the front desk when I arrived if they had an iron. I was told - no they don't. I called the front desk the next morning and asked if they had an iron, they stated yes they do. I Left a the hotel's card on my door asking for maid service, but my room never got made up. I went to the restaurant on site, I took a long time before I got served. I tried to flag down one of the servers. She just walked by and said bruskley. "Your server will be with you shortly".

6

Claudia

1 de ago. de 2025

·

Hospedou-se por 1 noite

Lady at the front desk was haughty and arrogant Not pleasant at all Believe you are understaffed as they were not sure our rooms would be cleaned by check in time

Lady at the front desk was haughty and arrogant Not pleasant at all Believe you are understaffed as they were not sure our rooms would be cleaned by check in time

4

Sylvia

29 de jul. de 2025

·

Hospedou-se por 2 noites

The hotel on its own was absolutely fine. It was the poor service of the reception personnel which disappointed us the most. First our room wasn’t ready until 6:15 pm, while check-in started at 4pm. No time estimate was given when we arrived shortly after 4pm. Second, we noticed that the toilet in our bathroom wasn’t clean. We requested that it would be cleaned the next day (reported it to the receptionist), but nothing had happened when we came back to the hotel in the evening. We had our dinners at the pub of the hotel. One has to wait to be seated, but personnel was so overwhelmed that we waited 15 minutes at the door. At some point we simply sat down and service was much better after that. It seems to us that housekeeping and other personnel couldn’t deal with the number of rooms booked. The hotel had no vacancies left for the two nights we were there, so all the rooms must have been occupied. Personally I would book another accommodation when visiting Port Hardy next time.

The hotel on its own was absolutely fine. It was the poor service of the reception personnel which disappointed us the most. First our room wasn’t ready until 6:15 pm, while check-in started at 4pm. No time estimate was given when we arrived shortly after 4pm. Second, we noticed that the toilet in our bathroom wasn’t clean. We requested that it would be cleaned the next day (reported it to the receptionist), but nothing had happened when we came back to the hotel in the evening. We had our dinners at the pub of the hotel. One has to wait to be seated, but personnel was so overwhelmed that we waited 15 minutes at the door. At some point we simply sat down and service was much better after that. It seems to us that housekeeping and other personnel couldn’t deal with the number of rooms booked. The hotel had no vacancies left for the two nights we were there, so all the rooms must have been occupied. Personally I would book another accommodation when visiting Port Hardy next time.

10

Naomi

23 de ago. de 2025

·

Hospedou-se por 1 noite

Exceptional efficient check in courteous staff.

Exceptional efficient check in courteous staff.

10

Erik

8 de jul. de 2024

·

Everything at the hotel is new and very well designed. The beds are very comfortable. There is a pleasant scent in the lobby. I arrived with a large number of people at the same time and the lady at front desk quickly and efficiently checked everyone in. GREAT SERVICE!

Everything at the hotel is new and very well designed. The beds are very comfortable. There is a pleasant scent in the lobby. I arrived with a large number of people at the same time and the lady at front desk quickly and efficiently checked everyone in. GREAT SERVICE!

4

chris

14 de ago. de 2025

·

Hospedou-se por 2 noites

First person meet at front desk was rude/not welcoming.

First person meet at front desk was rude/not welcoming.

10

Brenda

18 de set. de 2025

·

Hospedou-se por 1 noite

They went out of their way to help me when I had an issue with my suitcase. Excellent service and friendly people. Also, someone is always there to help when coming off the late ferry after midnight.

They went out of their way to help me when I had an issue with my suitcase. Excellent service and friendly people. Also, someone is always there to help when coming off the late ferry after midnight.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Base conveniente para viajantes de ferry e a uma curta distância a pé do centro da cidade, mercados e da orla. Muitos observam que é um local tranquilo, com estacionamento fácil e gratuito.

Avaliações dos hóspedes relacionadas

10

Edward

6 de fev. de 2026

·

Hospedou-se por 3 noites

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

Love our stay. Friendly staff, very good restaurant (limited hours/days in winter season), and a large bar with snacks, breakfast, and two pool tables. Ten minute walk to town.

10

JOSEPH LAURIER

28 de mar. de 2025

·

Hospedou-se por 1 noite

Great location easy access and great place to visit and stay

Great location easy access and great place to visit and stay

10

Deborah

29 de jun. de 2023

·

Hospedou-se por 1 noite

Property is easy to find, rooms are clean and well laid out. There is a refrigerator which is nice. Walking distance to beach and grocery store. Breakfast included but not early enough if you’re catching the 7:30 am ferry.

Property is easy to find, rooms are clean and well laid out. There is a refrigerator which is nice. Walking distance to beach and grocery store. Breakfast included but not early enough if you’re catching the 7:30 am ferry.

10

Steven

21 de jul. de 2025

·

Hospedou-se por 3 noites

Walkable - central downtown area is within 7-10 minutes walking distance.

Walkable - central downtown area is within 7-10 minutes walking distance.

10

Kristi

23 de set. de 2024

·

Hospedou-se por 1 noite

Good rooms, great location to catch the ferry! Very comfortable beds.

Good rooms, great location to catch the ferry! Very comfortable beds.

10

Jason

9 de jul. de 2025

·

Hospedou-se por 2 noites

Nice, quiet location.

Nice, quiet location.

10

Carolyn

8 de set. de 2024

·

Hospedou-se por 1 noite

Lovely hotel, modern and convenient for the town

Lovely hotel, modern and convenient for the town

10

muna

29 de set. de 2024

·

Hospedou-se por 1 noite

Great location

Great location

10

Dolores

20 de set. de 2025

·

Hospedou-se por 1 noite

Super comfortable beds. Stayed before and after ferry to Bella Coola. Convenient location.

Super comfortable beds. Stayed before and after ferry to Bella Coola. Convenient location.

8

Kostas

26 de jul. de 2025

·

Hospedou-se por 1 noite

I enjoyed having the convenience of the McDonald’s nearby, and the cleanliness of the hotel and room.

I enjoyed having the convenience of the McDonald’s nearby, and the cleanliness of the hotel and room.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O pub e o restaurante no local recebem elogios frequentes por refeições saborosas e cafés da manhã consistentes. As desvantagens recorrentes incluem serviço lento ou limitado, fechamentos periódicos ou apenas para viagem e ocasionais falta de itens no cardápio.

Avaliações dos hóspedes relacionadas

2

Justin

23 de jul. de 2025

·

Hospedou-se por 1 noite

Bathroom was not very clean. Numerous items on the menu were not available, we didn’t have to pay for our meals, but very unfortunate that a restaurant does not have the appropriate amount of food, especially when the room is costing nearly $300, simply out, it was disappointing.

Bathroom was not very clean. Numerous items on the menu were not available, we didn’t have to pay for our meals, but very unfortunate that a restaurant does not have the appropriate amount of food, especially when the room is costing nearly $300, simply out, it was disappointing.

10

George Peter

22 de jun. de 2025

·

Hospedou-se por 3 noites

Slow service for breakfast.

Slow service for breakfast.

10

Carol

27 de jun. de 2025

·

Hospedou-se por 1 noite

We were disappointed that the main restaurant was not functioning. Our meals in the pub took a long time due to shortage of staff.

We were disappointed that the main restaurant was not functioning. Our meals in the pub took a long time due to shortage of staff.

10

Charles

23 de jun. de 2025

·

Hospedou-se por 2 noites

The hotel was clean and inviting the staff were friendly and helpful. The onsite restaurant offered and extensive menu and the food was excellent.

The hotel was clean and inviting the staff were friendly and helpful. The onsite restaurant offered and extensive menu and the food was excellent.

10

George

16 de set. de 2025

·

Hospedou-se por 1 noite

Excellent on all factors. Restaurant was an unexpected delight.

Excellent on all factors. Restaurant was an unexpected delight.

10

Diane

9 de out. de 2024

·

Hospedou-se por 3 noites

Everything from the lobby to the room was super clean and beautifully decorated. The front desk person was friendly. The restaurant had really good fish and chips. There was ample parking.

Everything from the lobby to the room was super clean and beautifully decorated. The front desk person was friendly. The restaurant had really good fish and chips. There was ample parking.

10

Jonathan

25 de ago. de 2025

·

Hospedou-se por 1 noite

We had a very smooth experience. The food was great and the service to match in the pub.

We had a very smooth experience. The food was great and the service to match in the pub.

10

Gregory

28 de ago. de 2023

·

Hospedou-se por 1 noite

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

Kwa'Lilas Hotel is a very nice, recently updated hotel in Port Hardy. Clean and comfortable room, friendly staff, convenient location and easy parking. Good breakfast too. Unfortunately, the main restaurant was closed for renovations and the casual restaurant was closed for sit-down dinner service during our stay due to staffing shortages. Take out was available and was fine.

10

Doug

25 de jun. de 2025

·

Hospedou-se por 1 noite

A very comfortable hotel, with good comfy beds. We checked in after 4pm and our rooms(2) were not ready, we waited in the bar/restaurant area and had a drink for around 30 minutes before being able to get our rooms. We had a meal in the restaurant, which was very busy, and the service was quite slow. The food could only be described as mediocre.

A very comfortable hotel, with good comfy beds. We checked in after 4pm and our rooms(2) were not ready, we waited in the bar/restaurant area and had a drink for around 30 minutes before being able to get our rooms. We had a meal in the restaurant, which was very busy, and the service was quite slow. The food could only be described as mediocre.

10

Leigh

28 de ago. de 2025

·

Hospedou-se por 2 noites

This hotel exceeded our expectations! The décor and whole vibe was authentic, intentional, and very well kept. Staff were very friendly and accommodating, and we were blown away by the restaurant and pub. The pub’s food was excellent quality. Top notch- I will only stay here next time I visit!

This hotel exceeded our expectations! The décor and whole vibe was authentic, intentional, and very well kept. Staff were very friendly and accommodating, and we were blown away by the restaurant and pub. The pub’s food was excellent quality. Top notch- I will only stay here next time I visit!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

8

Hugh

há 2 semanas

·

Hospedou-se por 3 noites

Very nice hotel, and the staff were very friendly and helpful. Only complaint was the air conditioners were in need of service - they seemed to be relatively new and efficient, but the fans were rather noisy. A friend's room was very quiet. I tried two rooms - both quite noisy. Luck of the draw, I guess. Fortunately , the evenings were cool and I could leave the window open. But otherwise, a very nice hotel.

Very nice hotel, and the staff were very friendly and helpful. Only complaint was the air conditioners were in need of service - they seemed to be relatively new and efficient, but the fans were rather noisy. A friend's room was very quiet. I tried two rooms - both quite noisy. Luck of the draw, I guess. Fortunately , the evenings were cool and I could leave the window open. But otherwise, a very nice hotel.

8

dave

há 3 semanas

·

Hospedou-se por 1 noite

nice clean and relaxing place to stay.

nice clean and relaxing place to stay.

10

shaun

há 5 semanas

·

Hospedou-se por 1 noite

This was a lovely hotel in Port Hardy. The room was clean and comfortable and the onsite restaurant served tasty food.

This was a lovely hotel in Port Hardy. The room was clean and comfortable and the onsite restaurant served tasty food.

10

James

mês passado

·

Hospedou-se por 1 noite

very helpful and friendly staff, room was very nice, property is nice.

very helpful and friendly staff, room was very nice, property is nice.

8

Tami

17 de ago. de 2026

·

Hospedou-se por 1 noite

The only complaint is the deposit held for a room is more than the cost of the room!! At $250 for a deposit is ridiculous- not even in downtown Vancouver is this what we pay for a room deposit. Also took time to get it back as it was supposed to be automatic but I had to inquire about the refund, twice. Nice hotel other than that poor policy.

The only complaint is the deposit held for a room is more than the cost of the room!! At $250 for a deposit is ridiculous- not even in downtown Vancouver is this what we pay for a room deposit. Also took time to get it back as it was supposed to be automatic but I had to inquire about the refund, twice. Nice hotel other than that poor policy.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

Check-in a partir de 16:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

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