Hotel Villa Naranjos

Hotel full of noisy people chaos at breakfast so we gave it a miss after the first day

Room comfortable for 2 nights B&B. Breakfast OK and very good location for access to Arenal Beach. Could have done with a kettle, tea and coffee.

Room spotless and staff really really fabulous Only thing you pay €7 a night to park which I thought was a added extra 🙄but a great hotel for the money

We had a room with 2 single beds. They were not much larger than children's beds and extremely uncomfortable. My feet were at least 6 inches over the end all night and barely room to roll over. Cheap but not cheerful! Brekfast mediocre at best.

Reception staff let numerous existing guests cut in front of us on check-in with no regard for us. We have stayed in 3 stars far exceeding the bedroom / bathroom quality. No facilities at at all in the room. Breakfast was an experience. No tables pre set, never found a tea spoon. Machine coffee absolutely awful. Staff blanked you at every opportunity. Shockingly bad service. When we asked for assistance booking a taxi at reception as we don't speak Spanish we were told no and handed cards to call ourselves. We checked out after 2 of 4 nights (fully paid). A different receptionist literally scoffed at us and threw the key back into its slot when i said we would prefer to stay somewhere else. She didn't remotely care. Beds were very uncomfortable, towels were so old and worn they hurt. I have never complained about a hotel no matter what star. This had to be said.