Hilton Garden Inn Springfield, MO

Need more lighting in the room.

clean room no frills.

The room was clean enough. Staff was friendly and helpful.

The room was clean and Cooper at the front desk was very kind and helpful. However, for the price we paid the experience was not impressive. The room was rather small overall, the bed felt like it was very worn. It was not comfortable at all. The air was very loud the entire time it was on, to the point it was difficult to sleep. We have stayed in Holiday Inn express for much less that were much more comfortable! For the cost of the room, I thought there might be coffee in the lobby or a continental breakfast. The coffee in the room was terrible, not even a stir in the packet to mix the creamer into the coffee. Overall we were very dissatisfied.

I contacted Influenza B from your laundry area and went to the doctor 3 times. The 3rd time was from being targeted w Kleenex w Colarflower and Chloroform 40 or more shots were fired w high powered rounds outside hotel