Hotel Village da Serra

The hotel is aged and the good comes with some bad. Comfortable, rustic aesthetic. The bed was comfortable, air conditioning in the rooms and easy parking. But there aren’t any other amenities, the breakfast was below average for a Brazilian hotel (not only was the selection limited, but they didn’t replenish the eggs or pão de queijo when they were gone). And I was also disappointed with the service. I asked for an extra half hour for check out to complete a work meeting online and I was denied. I had to conduct the meeting in the lobby and they vacuumed the carpet while I was on the meeting, so I could barely hear or talk. I don’t think I have ever had this request denied in any other hotel before. We have family near the hotel and will probably have to stay there again at some point, but I hope to try other hotels in the area first.

quarto com cheiro de mofo, roupas de cama e banho bem desgastadas e com muita marca de uso, café da manhã básico demais, café em si péssimo (não conseguimos beber de tão ruim)

Necessaria algumas melhorias nos quartos

Quarto muito bom só não tinha ambiente pra fazer trabalho remoto. Cama confortável, chuveiro bom, wi-fi funciona do muito bem. Café da manhã com muita variedade e equipe de atendimento bem atenciosa!!!

Excelente custo benefício