Mount Irvine Bay Resort

We had a lovely stay at Mt Irvine Bay Resort. The staff at the front desk (including Sarah and Joel) were friendly and professional. The hotel is beautiful and well kept. The rooms were clean and comfortable and the bathrooms were modern. There was a slight musty smell to the room but this was not a problem. The pool and beach access were great.The beach was lovely and as a hotel guest we got chairs and umbrellas. The beach music was a nice peaceful level such that you can feel the vibes but enjoy the serenity. The one pitfall with the hotel is the restaurant. I wouldn't recommend it to anyone. The staff do work hard but most are not trained to provide quality customer service. Breakfast on most days was a tenuous process where you felt like you were annoying the staff if you asked for a menu. Some things they just could not explain. Eg. the special wad saltfish....saltfish and what? Or when i asked what an item on the dinner menu was. No explanation...but maybe a roll eyes. It's such a pity because the restaurant area is a feast for the eyes....just not the belly. Dinner there is a let down as well. Unfortunately there is no kids menu. The waitress said she was new so she was unable to give any explanation to the menu. They eventually found a drinks menu but the bartender seemed unfamiliar with the drinks. Our last day there the breakfast came quickly and was good. Overall we would defintely return to the hotel but we would not have lunch or dinner in the restaurant.

Location is perfect. The property is beautiful clean, safe and the grounds are well kept. The breakfast is good and the staff is welcoming. Always a privilege to stay here.

The room was always clean. I especially enjoyed breakfast. The staff was friendly and helpful. 👍

This hotel was terrible. First, the toilet seat was not fastened properly and it kept slipping off the toilet. The tv was not working, when it was on the screen showed a box stating “weak signal “. The tiles on the pathway to the beach was full of moss and slippery. The room had a musty odor and the room was not cleaned for the duration of our stay. When we reported the problem with the tv, the front desk replied that there was no one available to check it out because it was the weekend. However, we had breakfast at the hotel and it was very good. They also found a rental car for us even though it was a holiday weekend.

Overall I probably won’t stay at this hotel again. Everything I wanted I had to get myself at the reception (towels…etc). The staff was lukewarm at best. Not that friendly. Additionally, while the property obviously was amazing in its day, it’s a little dated, and not well maintained. The main areas seemed deserted, and we only saw a handful of guests during our stay there. The best part of our stay was the beach. It was amazing. The water was serene and clean. Not crowded. As a member of the hotel you were provided a chair (no towels). There was a bar that opened later in the morning, and food was prepared at the canteen. The location is perfect.