Ryori Ryokan Tsurugata

服務非常周到，飯店人員記得所有客人，出飯店都能夠立即準備我們的鞋子，進飯店也馬上提供我們房間鑰匙 晚餐、早餐份量都非常足夠，也都是傳統日式料理、非常棒的體驗 飯店位置在最熱鬧的觀光地區中央，非常方便旅遊，途中累了可以隨時回飯店休息

You will experience great customer service with very polite and friendly staff who is interested in you and always seek to help you. It was a lovely stay at my very first ryokan.

The staff at the ryokan were excellent, super kind and helpful. However, also a bit disorganized. We were asked three times to fill out the registration card after we had already checked in. Most disturbingly, a staff member entered our room after 9 PM without knocking and, for some reason, demanded to see our key. When we then complained at the front desk, we got a very Japanese too-embarrassed answer rather than addressing our complaint. The dinners were superbly presented, but uneven in quality. The sashimi course on the first night was barely edible, and we love sashimi. But most of the rest of the meals were excellent. And a suggestion, take a room on the second floor. The walls are paper thin, of course, but so is the ceiling it seems, and we were kept awake by the movement of the guests above us. The ryokan is in a stellar location, and we enjoyed our stay, but there is room for improvement, for sure.

古い建物ということでしたが、感じさせないほど快適に過ごせました。清潔で、空調も効いてて、お風呂も気持ち良かったです。部屋食も美味しく、スタッフさんの対応が素敵で、気楽に過ごせました。

Very Nice experience, kind hosting. They noticed our needs in no time. When we arrived, the hotel people came to the door