Magdalena Grand Beach & Golf Resort

Bonjour, Je suis déçue de mon séjour au Magdalena. Le golf et les alentours de l’hôtel ont l’air d’être bien entretenus, cependant, le ménage de la chambre n’a pas été fait correctement. Les sanitaires n’ont pas été nettoyés durant les 3 jours, hors nous étions 3 dans la chambre. C’est inadmissible! Le problème a été signalé à la réception, aucune réaction, cela n’avait pas l’air de déranger. Ambiance très calme donc pour ceux qui recherchent du repos, c’est une bonne chose. Moyenne d’âge des clients de l’hôtel : 70 ans. Ne mérite pas son statut de 4 étoiles.

Need a bit of TLC

I booked only because I’ve stayed there many times before and they are known for the amazing breakfast with local and foreign foods, I was sooooooo disappointed to see that only one item was local (buljol), the bake that was served was as dry as cardboard…let’s talk about the room, it was clean, but the shower was sooooo dated that water was spilling out as the door wouldn’t close to seal properly, the toilet handle kept slipping off the latch for proper flushing, had to take the cover off to manually flush…and water was running out from the toilet onto the floor, gross…this is my last stay there…the many times I’ve stayed there and enjoyed everything about the place, now to this, the grounds are well kept, the staff was wonderful but those things are not the room…which is what I paid for…good luck to Magdalena Grand in the future, really hope things change to bring me back🙌

Ocean was visible from the hotel room.

The place need to be updated.