Vercelli Palace Hotel

El hotel dice que es de 4* pero justito llega a 3*. No hay salas de estar con luz permanente, no hay aire acondicionado ni en la recepción ni en la sala de estar (sin luz). No hay una zona de descanso. Nos cobraron la habitación nada más entrar. El último día no funcionaba el agua caliente y la alcachofa de la ducha estaba muy deteriorada, tanto que me corté. El desayuno muy justito para ser un hotel de 4*.

Esperienza positiva

Ottima struttura, internamente ben arredata, camera molto pulita, personale molto cordiale, colazione a buffet molto soddisfacente, ampio parcheggio.

É um bom hotel. Equipe muito atenciosa. Quarto de tamanho padrão e bom chuveiro. Café da manhã bem servido.

I arrived there with a delegation of 5 (+15) people. When I needed to borrow a small conference room for a teams meeting they asked for 150 €. Not much for a day - but for 2 hrs. The staff and management was very unfriendly. Secondly: Beds were low level. Thirdly: Breakfast was not 4 star level - rather 3. Missing a lot of food. First day no fruit. Second day no yogurt. I will be back in Vercelly with same amount of people late in March. I will then book a different hotel - and these guys loose 5 t€ because of ignorance..