Name: Best Western Pontypool Metro Hotel
Address: Lower Mill Field Pontypool, Cardiff (y alrededores), Torfaen, GB
Price range: 64 US$–138 US$ per night
Rating: 8.5

Opiniones de los huéspedes

El Best Western Pontypool Metro Hotel recibe elogios por ser una parada cómoda y con buena relación calidad-precio cerca de las principales carreteras y restaurantes, con estancias generalmente tranquilas y un aparcamiento seguro en las instalaciones que muchos viajeros encuentran sencillo para visitas cortas y viajes posteriores.

El personal se describe con frecuencia como amable, servicial y eficiente. Las habitaciones son limpias y funcionales, pero los inconvenientes recurrentes incluyen la falta de aire acondicionado (se proporcionan ventiladores), algo de ruido del tráfico en las habitaciones que dan a la carretera, colchones o sofás cama ocasionalmente incómodos, y una presión de agua en la ducha a veces débil. Las opiniones sobre el desayuno son variadas y no hay restaurante completo por la noche, aunque hay varios lugares para comer cerca. En general, espere una base sencilla y fiable para estancias cortas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Hay mucho aparcamiento seguro en las instalaciones y es fácil de usar, y hay un pequeño bar en la recepción. No hay ascensor y la carga de vehículos eléctricos está disponible, pero se informa de que es lenta y con una tarifa fija elevada.

Reseñas de huéspedes relacionadas

10

Barry

7 abr 2025

·

Se alojó 1 noche

Nice clean and quiet hotel, helpful staff Only criticism would be £30 for the EV charging is excessive as the charging speed is exceptionally slow

10

Anne-Marie

22 sept 2025

·

Se alojó 2 noches

We had a lovely stay at this hotel. It was conveniently situated for our needs. There is no lift so if you struggle with stairs or mobility you may need to request a ground floor room

10

Jack

14 oct 2025

·

Se alojó 3 noches

The parking was very accessible and there were always plenty of spaces available.

10

Sarah

29 jun 2025

·

Se alojó 1 noche

I was really impressed by this hotel, it was only really a bed for a night so I had low expectations but I was absolutely happy with how clean and comfy the room was. I wasn’t expecting a bar either or the secure free parking so this was all a nice surprise. Will definitely be using this hotel again.

8

Leanne

13 feb 2025

·

Se alojó 2 noches

Great budget hotel, chose because it stated EV charging - which was £30 connection fee and a slow destination charger so same cost weather it put 200 miles in or 30. Breakfast was a very small buffet but ok, rooms were clean and comfortable.

8

Gregory

23 jun 2024

·

Se alojó 2 noches

If you’re in a motorcycle be aware that you can’t get in if the barrier is down as it doesn’t recognise motorcycles. Check in was quick and good. The hotel is in the services with a McDonald’s, KFC and Starbucks very close by, there is also a petrol station.

8

James

21 feb 2025

·

Se alojó 2 noches

The hotel was clean & tidy, with helpful staff. There is a car park security barrier and cameras which is reassuring when you have a work vehicle parked there.

10

Ricky

3 may 2024

·

Se alojó 1 noche

Reasonably priced, polite staff. Bar in reception.

2

Patrick

23 nov 2025

·

Se alojó 1 noche

No towels, pillows missing enable to call reception because the phone did not work so as a disable person i have to walk back to reception 3 time to sort problems. 3 disable parking spaces all full for cars with no blue badages. Told reception and they said they would have them moved, on my return after 3 hours the same 3 cars park in them. As a disabled war veteran with 30 years servers in the Royal Navy. This is the worst experience iv have. I through the best western hotel in Weymouth was bad which i stayed in a few months ago, but this place was disgusting. I will no be staying in a best western again and i will be spreading the word across the military net work.. extremely disappointed 😞

10

Liam

30 oct 2025

·

Se alojó 1 noche

Fab staff, great shower, comfortable bed, lots of parking

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Limpieza

Las habitaciones y las zonas comunes están generalmente muy limpias. Algunos huéspedes señalan problemas como alfombras pegajosas, cortinas de ducha sucias, olores persistentes a humo y suciedad ocasional por mantenimiento.

Reseñas de huéspedes relacionadas

8

Hannah

28 may 2024

·

Se alojó 2 noches

Lovely staff, couldnt do more. Arrived and shower had leaked all over the floor with wet towels just in the shower tray and some dirt on the bed / carpet.

8

Simon

27 oct 2025

·

Se alojó 2 noches

Quiet room. Didnt have breakfast as many other places available. Bed comfortable. Carpet in room sticky by door on the inside. Staff excellent.

10

Stephen

30 sept 2025

·

Se alojó 1 noche

Great staff, clean and comfortable

10

Allie

28 oct 2024

·

Se alojó 1 noche

Really clean and nice room

10

Karen

27 ago 2024

·

Se alojó 1 noche

Very clean.. comfy bed. Friendly helpful staff. Overall a great place to stay

8

Tasha

17 feb 2025

·

Se alojó 1 noche

Friendly staff. Quiet for a hotel, bar the door into the lobby which seemed to slam with some people coming in. Any issue resolved quickly. Couldn’t get hot water to the basin, but in the end figured you turn the mixer tap to the left and on fully for a few minutes or had to use a glass from the bath tap. Bath tap seemed to have oil in as bath was getting a ring of black when filling it. But overall good budget hotel, basic amenities, but close to eateries including KFC, McDonalds and Harvester. Breakfast was alright and convenient. Just off the main roads so good to get to Newport and Cardiff etc.

10

Jeremy

1 oct 2025

·

Se alojó 1 noche

Good for quick overnight stop driving to customer, clean and quiet despite being next to the road

10

Sue

9 sept 2025

·

Se alojó 2 noches

The staff were very helpful and the room was very clean. The shower was great one more grab bar would be really helpful

8

Bronwen

19 ago 2024

·

Se alojó 1 noche

The reception staff very friendly and helpful... Room was comfortable. But the bathroom needed a good clean.. Especially the shower curtain was dirty and disgusting....

8

Nathan

28 feb 2024

·

Se alojó 1 noche

Everything about the place was fine other than the room smelling of stale smoke.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son sencillas y funcionales, con buena conexión Wi-Fi y muchos encuentran las camas cómodas. Los inconvenientes comunes son la falta de aire acondicionado (se proporcionan ventiladores), algo de ruido del tráfico, una presión de agua en la ducha a veces débil y colchones o sofás cama incómodos.

Reseñas de huéspedes relacionadas

8

Laura

22 abr 2025

·

Se alojó 3 noches

The staff were very helpful and friendly but were missing from front desk quite often and for extended periods so we had to wait to get issues resolved. It is in a convenient location, near several places to eat but it's not easy to walk into Pontypool as the main route is a dual carriageway. We had a room for three and my daughter said the pull out sofabed was very uncomfortable, it did appear to be collapsing. I'd stay again as a couple though.

6

Bronwen

30 jun 2025

·

Se alojó 1 noche

The check in staff were excellent... Very efficient.... The bed was terrible.. Very uncomfortable and the mattress should be replaced immediately... Looked like an elephant had been sleeping on the bed.. Worse bed iv ever slept on.....

6

stephen

26 ago 2025

·

Se alojó 1 noche

Overall the property was fine, though I found the bed badly affected my back

6

Sheoragh J

17 jul 2025

·

Se alojó 4 noches

Room was far too warm we did have a fan needs air con

8

Sarah

29 jul 2025

·

Se alojó 1 noche

No air conditioning even it said the hotel is air conditioned.

4

Thomas

24 ene 2025

·

Se alojó 1 noche

Arrived very late but check in good. Booked for 3 adults yet the sofa bed wasn’t ready which would have been nice not to have to sort out with arriving so late. Having said that the sofa bed was awful. The mattress was non existence and I felt every movement. Awful sleep

8

Simon

28 abr 2025

·

Se alojó 2 noches

Nice and clean service very good but location is near busy roundabout so was noisy

2

Helen

24 nov 2025

·

Se alojó 1 noche

I could hear cars passing all night very loudly.

6

Darren

2 jun 2024

·

Se alojó 2 noches

No air conditioning in the room and the window only opens an inch. So could not get any airflow into the room. There was a free-standing fan but that wasn’t a huge help. Consequently I did not sleep well at all on the two nights I was there.

10

Anne

26 may 2025

·

Se alojó 2 noches

All of the staff were very friendly and helpful. The room was a bit on the small side, in my view, but it was clean and tidy Water pressure in the shower wasn't as strong as I would have like but that might just be a personal preference rather than anything else

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Servicio

El servicio es ampliamente elogiado por ser amable, servicial y eficiente en el registro de entrada y durante toda la estancia. Una minoría menciona la falta de cobertura en la recepción o interacciones poco útiles.

Reseñas de huéspedes relacionadas

8

Laura

22 abr 2025

·

Se alojó 3 noches

The staff were very helpful and friendly but were missing from front desk quite often and for extended periods so we had to wait to get issues resolved. It is in a convenient location, near several places to eat but it's not easy to walk into Pontypool as the main route is a dual carriageway. We had a room for three and my daughter said the pull out sofabed was very uncomfortable, it did appear to be collapsing. I'd stay again as a couple though.

10

Iona

31 jul 2025

·

Se alojó 3 noches

Really lovely hotel, staff were so friendly and helpful. Rooms clean and perfect for our needs.

8

Mark

14 ene 2025

·

Se alojó 1 noche

The hotel was everything that I needed it to be, but the receptionist was very unhelpful and lazy.

10

Mike

21 jul 2025

·

Se alojó 1 noche

Great value for money. Excellent staff

10

Katie

5 jun 2025

·

Se alojó 3 noches

The staff were very friendly, helpful, chatty and smiley. Accommodating to my request to help store my medicine in the fridge.Everything was clean and neat. I felt very comfortable and would highly recommend this place to another. Thank you for your hospitality!

10

CHRIStopher

22 jun 2025

·

Se alojó 1 noche

Superb reception staff.

10

Jerry

23 oct 2024

·

Se alojó 1 noche

We were in tight spot with one of us being in the hospital and needed to extend day by day and they allowed it as well as allowing us to remain in the same room. Thank you

10

Eileen

16 jul 2023

·

Se alojó 1 noche

Callum, the receptionist, was helpful, courteous and highly efficient. Will definitely revisit this hotel.

10

Tony

13 oct 2025

·

Se alojó 1 noche

The lady who was on reception was excellent! Great service, very friendly and very helpful. Best receptionist I have ever met.

10

Pia

12 nov 2024

·

Se alojó 2 noches

Lovely stay .The young girl who checked us in was lovely and very helpful. The middle aged lady the day after not so. The room was lovely ,warm and cosy. Everything very clean ,bathroom,beds,towels Good internet and free parking. Nice lobby to sit in.Great big coffees for a cheap price. Will definitely stay again.Family of 3 Mum DadSon 24 yrs old.

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Ubicación

Útil para la red de carreteras y cerca de varios restaurantes; muchos lo encuentran tranquilo a pesar de su ubicación. Algunos informan de ruido del tráfico, rutas de senderismo o señalización complicadas y basura en la zona de los servicios circundantes.

Reseñas de huéspedes relacionadas

10

Peter

30 sept 2025

·

Se alojó 1 noche

Handy for road network.

8

Laura

22 abr 2025

·

Se alojó 3 noches

The staff were very helpful and friendly but were missing from front desk quite often and for extended periods so we had to wait to get issues resolved. It is in a convenient location, near several places to eat but it's not easy to walk into Pontypool as the main route is a dual carriageway. We had a room for three and my daughter said the pull out sofabed was very uncomfortable, it did appear to be collapsing. I'd stay again as a couple though.

8

Nigel

10 may 2025

·

Se alojó 1 noche

Property is hidden behind the services We didn't eat there but there is a Harvester opposite also McDonald's and KFC next door, very friendly staff

10

Arthur

14 jul 2025

·

Se alojó 1 noche

A lot of litter and rubbish by KFC next to the hotel

10

Cavan

8 sept 2025

·

Se alojó 1 noche

Good location

8

Simon

28 abr 2025

·

Se alojó 2 noches

Nice and clean service very good but location is near busy roundabout so was noisy

10

Jeremy

1 oct 2025

·

Se alojó 1 noche

Good for quick overnight stop driving to customer, clean and quiet despite being next to the road

10

Nicky

27 ene 2025

·

Se alojó 3 noches

Conveniently close to M4 but without too much noise

10

Bruce

27 may 2025

·

Se alojó 3 noches

Great quiet spot for the rugby weekend, train station close by although the lack of a footpath makes it a longer walk. Staff were nice and the place is clean and tidy, couldn’t ask for more.

10

Gilly

12 ago 2025

·

Se alojó 2 noches

Good location for our needs.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno son variadas, desde muy bueno hasta malo, con artículos que se agotan. No hay restaurante completo por la noche en las instalaciones, pero hay comida rápida y un Harvester cerca.

Reseñas de huéspedes relacionadas

10

John

29 sept 2024

·

Se alojó 2 noches

Great two night stay at the Pontypool Metro. A modern, clean, and stylish hotel with excellent service and a great self service breakfast.

8

Andrew

17 ene 2025

·

Se alojó 3 noches

Very convenient local MacDonalds, Subway, Kentucky, and a very good restaurant across the roundabout. Handy as the hotel food is limited in the evening. breakfast is very good and free.

8

Nik

25 nov 2024

·

Se alojó 1 noche

Fit the purpose of a stop over whilst visiting family. Good size room with sofa bed. Decent breakfast but could have done with a vegetarian cooked options.

2

Nigel

4 jun 2023

·

Se alojó 2 noches

i booked this hotel as it said there was a restaraunt within, so we did not have to go outside of the hotel after a long day, when we arrived we had a veru unhelpful staff member when i showed him the page re restaraunt he replied that was before covid, this ruined the experianec

8

Donald

6 jun 2025

·

Se alojó 2 noches

No evening meals served but fast food options on the complex

8

DEREK

29 abr 2025

·

Se alojó 3 noches

Three night stay for business. Don’t usually stop in Best Western but was pleasantly surprised by this hotel . Good room Good breakfast Good WiFi Free parking . Would use again .

8

Andrew

6 oct 2024

·

Se alojó 1 noche

The room (206) was small. But more than adequate for an overnight stay. The bed was comfortable and blackout curtains were much needed and blocked out any light ensuring a good sleep. The only let down was the breakfast. Needless to say I will not buy it again. No bread!! They run out. Sorry there is a garage shop nearby go get a loaf. Bacon was anemic and sparse. Scrambled eggs like egg soup. Coffee was coloured water.. OMG i am not kidding. Awful. When greeted for breakfast we were asked "any allergies" i said no, but in hindsight i should have said "only to watered down beans, tinned tomatoes without any juice, a lack of bread, and bacon fresh out of the packet...".

4

Thomas

23 jul 2024

·

Se alojó 1 noche

Good for evening was poor choice on menu ie pizza or microwave meals

8

Theresa

21 jul 2025

·

Se alojó 1 noche

All good except breakfast. Some foods run out and when requested was told there wasn't any more. It was a bit early for food to be running out.

10

Iulia

19 mar 2023

·

Se alojó 2 noches

This was a great find. Good breakfast, excellent parking, quiet and clean. Room was decked with all that was needed for two people, tea & coffee and hairdryer! Been to a place i won't name in Birmingham where you had to pay £20 to be given a hair dryer for your room. Spacious bathroom and good water pressure

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Mes	Precio medio
enero	58 US$
febrero	66 US$
marzo	71 US$
abril	75 US$
mayo	83 US$
junio	91 US$
julio	89 US$
agosto	84 US$
septiembre	81 US$
octubre	77 US$
noviembre	77 US$
diciembre	66 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $138	21 $96	22 $69	23 $69	24 $91
25 $66	26 $89	27 $100	28 $99	29 $76	30 $64	31 $86

DO	LU	MA	MI	JU	VI	SA
1 $64	2 $82	3 $103	4 $92	5 $69	6 $88	7 $115
8 $64	9 $82	10 $107	11 $92	12 $69	13 $91	14 $110
15 $64	16 $82	17 $102	18 $80	19 $69	20 $90	21 $107
22 $64	23 $83	24 $108	25 $81	26 $70	27 $70	28 $106
29 $64	30 $78

Best Western Pontypool Metro Hotel

Precios para Best Western Pontypool Metro Hotel

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 2 camas individuales, accesible para personas con discapacidad, no fumadores

Habitación estándar, 1 cama doble, no fumadores

Habitación familiar, 1 cama doble, no fumadores

Reseñas de los huéspedes sobre Best Western Pontypool Metro Hotel

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Opiniones de los huéspedes

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