Classic Hyde Park Hotel

There was no free WiFi as advertised, no breakfast despite paying extra in advance and ive been bitten by either fleas/bed bugs despite moving rooms. Ive made a formal complaint and informed environmental health.

Arrived at the hotel and told to phone a number on the door to be let in - no answer. Had to walk to their other hotel where we eventually stayed. Told at the check in that there would be no breakfast even though we had paid for this for both mornings. One room smelt of cigarettes, both rooms were dirty and appliances did not work. Reception was not helpful at all, had no clue what was going on. Would not recommend at all.