Hotel Seri Malaysia Ipoh

아침 식사는 맛있습니다. 호텔은 오래 되어서 좀 청결하지 않습니다.

First room we were given the beds were unmade and there was still trash in the garbage bin. The bathroom had cockroaches in it and it wasn't given a clean vibe at all. We were then given a different room. However this room was having mold on the walls, as well as a smell of mold. We then left the hotel cancelling our stay, and the manager said if wishing for a refund go through Expedia through which I did, however management decided not to refund the situation and time we had wasted, and instead offered us a complimentary room, which we did not take.

Alhamdulillah, I booked 5 rooms for my family. The rooms are clean, the breakfast is nice, the pool is fine. I bring my elderly parents and my special needs little brother thanks to the staff on duty (regret didn't remember his name) we got to change to ground floor room since they are unable to climb the stairs.

Need good maintenance

staffs are very polite N helpful but some of the towels are not clean.