Age Requirements
Minimum age to check in is 15 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
At check-in, guests must provide a record of full COVID-19 vaccination; The COVID-19 vaccination record requirement applies to all guests aged 8 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in; The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 8 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Rollaway bed fee: THB 1000.0 per night; Children may not be eligible for complimentary breakfast; No cribs (infant beds) available
Dining
Enjoy a meal at The Rock, or stay in and take advantage of the hotel's room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (December 31) Gala Dinner per adult: THB 3000.00
- New Year's Eve (December 31) Gala Dinner per child: THB 1500.00 (from 4 to 12 years old)