Crystal Crown Hotel Kuala Lumpur

Newly renovated rooms are clean

There isnt a single good thing about this place. The gym is a lie. It doesnt exist. Co struction noise. Rude staff. Terrible resturant.

We stayed in two single-bed rooms on level 5. Check-in was smooth and hassle-free, and the rooms are good value for the price. Free basement parking is available. The property is a bit old, so don't expect anything fancy. Hot water is consistently available, and the hotel provides basic amenities such as two water bottles, shower gel, and shampoo. However, toothbrushes, toothpaste, and lockers are not provided. There is a mini refrigerator in the room. I stayed for one night without breakfast, so I can't comment on the food. The location is decent.

My comment all average, good place to stay..thanks.

Property is very old and needs an upgrade urgently. Maintenance staff is totally hopeless. Toilet cannot flush and took forever to top up. Shower curtain damaged and dirty. Hallway is moldy and smelly. Some of the reception staff are clueless about solving problems. Porter is also the security guard? When needed not there. Room size is adequate. AC works well.