Holiday Inn Express & Suites North Fremont by IHG

Clean room, good breakfast selection and convenient location. Would choose this hotel again when traveling in this area.

We just stayed on our way to Chicago. Got in after 1am. Staff was very nice and got us checked in quickly. Room was clean, comfortable and quiet. Good breakfast on the way out.

Typical Holiday Express. Room was good nothing special. Breakfast was good and included. Again nothing special but if you’ve stayed at an Express you know what to expect. It’s not a Bob Evan’s or Denny’s but a decent selection of food and beverages. We asked the cleaning staff to make up the room and left $20 on the bed for their tip. They did give us new towels and left the tip on the bed and didn’t make up the room. I guess you have to ask at the front desk for that service. Pool looked inviting but we didn’t use it. I would stay here again .

When we made the reservation, we clearly indicated that our estimated arrival time would be around 3:00 a.m. In addition, your website states that the front desk is open 24 hours a day and does not mention any latest check-in time. However, when we arrived at 3:56 a.m., the front desk staff informed us that our reservation had been canceled because we had not arrived. This was completely unexpected, especially since we had already provided our estimated arrival time and relied on the information on your website. The front desk employee told us there was nothing he could do and that we would have to wait until 6:00 a.m. to speak with his manager about a refund. We are very disappointed with how this situation was handled. We followed the information provided during booking, yet we were left without a room in the middle of the night. We respectfully request a full refund and an explanation of why our reservation was canceled despite our stated arrival time and your advertised 24-hour front desk service.

Hotel was nice and the property clean. room was large and bed comfortable but bathroom could use a deep clean. splatter on the bathroom mirror, little kid hand prints on the room mirror. pink mold in shower an hairs built up in corner of bathroom.