Hostal Hotil Coruña Centro

Nice location among all amenities like bars and restaurants, old town which is very charming and also very close to front sea side

No hay recepción ni quién ayude a una persona que no sabe cómo es el mecanismo de reserva o para dirigir a la persona a su habitación con los códigos, pensé que el alojamiento incluiría el desayuno al menos pero no, después de todo bien para para la noche

Shower was too small, couldn't get in and I'm not big. Toilet seat broken. One day there was no hot water to shower, had to shower cold. Cleaner left their dirty cloth on the toilet.

ANtes de reservar,me asegure de que aceptasen pago en el hotel..Gracias a ustedes y otros hoteles con la misma historia, me quede durmiendo en el coche!!! Todo por tener puesto en booking que se puede pagar al hacer el check IN, y por no querer trabajar los muy vagos, no habia nadie para atenderme y cobrarme en efectivo. En fin, ni una sola estrella le voy a dar.

I have stayed at this property many times in the past and recently booked again expecting a normal pleasant stay. Unusually as I booked in for my flight at he airport I received an e-mail asking me to pay for the accommodation with a link and telling me that in return I would be provided with "key codes" to enter the property. I didn't understand the message and assumed that I would be able to deal with checking in when I arrived at the accommodation. On arrival I couldn't enter the property, however a young spanish woman (also a guest) who spoke perfect English telephoned the owners of the hotel after opening the reception door to ask what had happened to my booking. The owners informed her that they had cancelled the booking because I did not respond immediately to the messages and I lost my room and spent the night sleeping on one of the benches next to the beach until I could find alternative accommodation the next day. This is the most discraceful experience I have ever had and would recommend anyone to avoid this Hostil Hotel like the plague!