ITC Grand Chola, a Luxury Collection Hotel, Chennai

Hotellet är fantastiskt. Servicen är toppen och det finns restauranger för alla smaker, men inte för alla plånböcker. Var beredd på att det kostar. Läget är inte optimalt heller. Det ser man ju för all del när man bokar, men det är värt att tänka på. Nästa gång bokar jag ett hotell närmare centrum.

Not a 5 star hotel as claimed Not well maintained rooms Amenities were too basic Breakfast was not great

Best staff and excellent location

Spa and gym were good, mattress and pillow not comfortable for a good night sleep

Pillows are lumpy and hard to sleep on. Food in Peshawri was poor. Breakfast was poor quality as well. You had a massive lound disco party on a Wednesday night that went on til 2:15 am. When i went to complain, your staff, Anish, Sunny, and Vaishnavi all lied to me, constantly saying they would switch it off, then saying no they couldnt switch it off but would turn it down. It went on vibrating through my room til 2:15am Disgusting way for a 5* hotel to behave.