Name: El Tucano Resort & Thermal Spa
Address: Aguas Zarcas, La Palmera, Alajuela (provincia), CR
Price range: 106 US$–132 US$ per night
Rating: 6.4

Opiniones de los huéspedes

En El Tucano Resort & Thermal Spa, los huéspedes elogian la ubicación pintoresca, las piscinas de aguas termales y el personal amable, al tiempo que señalan que los edificios son anticuados, el mantenimiento y la limpieza son inconsistentes, hay ruido ocasional y las habitaciones tienen desventajas como aire acondicionado limitado, Wi‑Fi deficiente y agua caliente poco fiable.

Las piscinas termales, las zonas de vapor y sauna, las fuentes termales junto al río y los senderos en el lugar destacan, aunque se informan cierres ocasionales de las piscinas o problemas de temperatura. El desayuno y algunas comidas son muy apreciados, pero la calidad y la relación calidad-precio de la comida varían. Las multitudes de pases de día pueden reducir la exclusividad de las piscinas, mientras que la ubicación remota es ideal para los viajeros que buscan un retiro. Espere un retiro rústico en la naturaleza con aguas termales destacadas, pero habitaciones y mantenimiento desiguales.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las piscinas termales, las zonas de vapor y sauna, y el acceso a fuentes termales junto al río y senderos forestales son lo más destacado. Los huéspedes también señalan instalaciones envejecidas con problemas de mantenimiento, cierres ocasionales de las piscinas o problemas de temperatura, y multitudes de pases de día que hacen que la zona se sienta concurrida.

Reseñas de huéspedes relacionadas

6

Brian

2 mar 2024

·

Se alojó 3 noches

Our first room had no hot water, they said it would be fixed and said it was. Still didn't work. No hot water flow from sink, shower had none. Safe couldn't be locked( they had no key). Moved us to another room. Hot water was very very little flow. My sister had another room. Very little hot water flow. Restaurant is very nice, mini golf is fun. 4 pools, several bars. 2 hot tubs. Pools are various temperatures, which was nice. Air conditioner worked fine. The management is proactively upgrading & repairing the property. Can't recommend this proof, mosly because not much to do around the area, and the hot water.

10

Gustavo

28 jul 2025

·

Se alojó 2 noches

Be aware they have rooms without AC, they gave us a fan only room. We were supposed to get a Junior suite and it was nothing like the picture. Not enough towels for the three guests, small beds, close to the reception so the noise early in the morning was not fun at all. Property is nice, cold water pool was been clean so we couldn’t use it for day and a half. Good food, decent drinks prices.

10

Daniel

11 ene 2023

·

Se alojó 19.363 noches

Loved the property and staff, need to work on facilities since looked

8

MAXWELL

3 jun 2024

·

Se alojó 2 noches

Beautiful property, with some wonderful hot springs. Be sure to check them out along the river not only the manmade pools. Rooms were nice but ours was a bit dated and loud as we were close to the pools and restraunt. Food in the restraunt wasnt the best but was cheap. Great restraunts a few minutes down the road worth driving too.

8

Kathi

2 feb 2025

·

Se alojó 1 noche

I loved the large thermal water pool, and my husband loved the steam room, warm pool and cool pool. We also liked being in an environment with the majority of people being Costaricense, as we weren't interested in an exclusive tourist resort.

6

D

9 feb 2026

·

Se alojó 1 noche

Just a heads up. All locals. Pool area in disrepair. Does not look as good as the pictures. People are great. They are quick to respond to requests. People at the desk awesome.

10

Antonio

23 ene 2023

·

Se alojó 2 noches

Muy natural, y buen servicio, Falta seguridad, y vigilancia en las picinas para regular el comportamiento de los huespedes

8

Carolina

6 feb 2023

·

Se alojó 1 noche

Un poco incomodo el acceso para una persona mayor. La habitación amplia sin embargo le falta mantenimiento. La comida muy buena. Disponible el pase del día por lo que el área del piscinas es literalmente un balneario lo que siento quita exclusividad a los huéspedes.

10

Jaishiri

2 ene 2025

·

Se alojó 3 noches

Our family of 5 had a great stay! Staff was very friendly, breakfast included was delicious and fresh, and the location and setting is stunning! The hot-spring pool is open 24 hours and the property has multiple pools, a sauna and a beautiful hike through the gorgeous grounds with a waterfall. We thoroughly enjoyed our stay.

6

Daniel

22 abr 2024

·

Se alojó 1 noche

Old hotel more like 3 starts. Beautiful hot springs. Price was ok.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es inconsistente: varias reseñas citan baños con moho o sucios y accesorios antiguos y húmedos, con plagas ocasionales. Algunos huéspedes encontraron los espacios limpios.

Reseñas de huéspedes relacionadas

10

Pratik

30 dic 2025

·

Se alojó 2 noches

Its a family friendly hotel. Hot sprinds are nice. Breakfast was also good. Hotel building is bit old and washrooms were average cleaned. Only 2 towels were left initially. No comforter in the room. Front staff was nice and they gave them to us.

2

Anna

18 abr 2025

·

Se alojó 3 noches

Poorly kept, mold was on our walls as there is no a/c and it’s very humid and wet area. Before arriving we called to see if they recommended anyone for taxi service they gave us a number call we waited 40 min at the airport for him he never showed we ended up finding one at the airport then upon arriving to the hotel checkin they said the taxi service we needed to pay 100$ cause he did show up we went back and forth for a while and i said i would call and sort it myself before they allowed us to check in to our room and we didn’t get there until 9 so by that time it was 10 and we were exhausted after a long day of traveling. Other than that the pool and drinks were nice.

8

Pierre

28 oct 2023

·

Nice hotspring pools, good restaurant. Great service. Place was clean. The overall hotel and grounds need some maintenance and paint. We had a junior suite and was nice, king size bed was good and ac worked good. We will retunrn.

2

JOHNNATAN

13 may 2024

·

Se alojó 2 noches

Terrible lo peor, eso no es un Hotel son cabinas. El lugar muy muy viejo sin mantenimiento, el desayuno muy básico lo mismo todos los días. Comida sin sabor. Me asignaron una cabina en un alto y yo con niños, cuando llegamos en la noche estaba inundada de agua por goteras, nos pasaron a otra y también (al final pedí un paño para secarlo). A las 6 de la mañana habían unos jóvenes tocando puerta (buscaban a alguien…) nunca se observó un oficial de seguridad. El baño tenía tina, pero terriblemente vieja daba miedo poner los pies… Las cabinas huelen a humedad. Al final cuando entregue la llave les dije que había sido mi peor hospedaje. Nota: tiene a personas vendiendo clubes del hotel y dis que regalan una noche . Mejor no muchas gracias…

8

Hoang

31 ene 2022

·

Se alojó 1 noche

Nice place but not very clean.Lighting at night is poor. Food served is so so… not very good

10

Venkataramana

29 dic 2024

·

Se alojó 2 noches

Very clean but looks old needs renovation. Near by two trails of 2 km to hike on and hot water pools. Good location to get out of town to spend time in the property in a forest. Our family really liked the stay, breakfast and dinner.

2

alain

28 mar 2024

·

Se alojó 1 noche

Sabanas viejas, la comida no estaba nada bien, en el restaurante los manteles arrugados. Instalaciones viejas.

4

David

8 mar 2023

·

Se alojó 1 noche

Place was ok, comfortable however, it seemed like the facilities saw better days in the past, in my experience this is easily overlooked as you want to spend most of the time in the pool / enjoying the nature, HOWEVER, just getting into the room that I booked which was the most expensive one available, the first thing we noticed was that the bathroom was dirty (and not the usual dirty, as it was like someone used the WC but forgot to flush it), I proceeded to inform the receptionist about it and her answer was "oooh, that's so bad" which is a reply that I didn't expect, however, she told us that the manager of the place was going to contact us on monday (yesterday) but at 11:30 pm of Tuesday there is no email from them, neither a phone call, the least I expected was an apology, as for me, it is a MAJOR issue, as it was almost the first thing I saw in the most expensive room

4

Raphael

24 dic 2023

·

Se alojó 3 noches

This was probably a great hotel 10 years ago but there is a very apparent lack of care everywhere you go. Rooms are ok but a lot of things fell in disrepear (light fixtures, switches, showers, hairdryer not working, partially broken windows). The staff is ok overall but the main desk doesn’t seem to care. When asked about tourist information « they don’t know ». The restaurant isn’t terrible but too expensive for what it is. Food is pretty bland and the dining room is sad and dreadful. I’d recommend dining in town for a far better experience. We saw a couple of cockroaches in the dining area. Location is a little too remote from where the action is in the region. La Fortuna is probably much better in that regard.

6

David

23 jul 2024

·

Se alojó 8 noches

The property is scenic, surrounded by beautiful forest area and a creek. The hot springs and pools make this a nice place to stay. The rooms need alot of maintenance and updating. For example, the bathroom is extremely outdated, bathtub had a crack in it, the bathroom sink was falling apart, and the tile work needed caulking as well as updating. There was black mold everywhere, especially in the bathroom. Not a very clean hotel. Staff was nice in the restaurant.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son anticuadas y varían mucho en tamaño y comodidad; varias carecen de aire acondicionado o tienen unidades más antiguas y ruidosas, y algunos informan de Wi-Fi deficiente, televisores pequeños o que no funcionan y ausencia de teléfono en la habitación. El ruido es común cerca de la recepción o las piscinas y durante la actividad matutina, aunque algunas suites son espaciosas y cómodas.

Reseñas de huéspedes relacionadas

4

Thomas

21 sept 2025

·

Se alojó 1 noche

Habitación muy antigua, sin aire acondicionado, el TV no funciona

8

Pierre

28 oct 2023

·

Nice hotspring pools, good restaurant. Great service. Place was clean. The overall hotel and grounds need some maintenance and paint. We had a junior suite and was nice, king size bed was good and ac worked good. We will retunrn.

4

Miguel

18 mar 2024

·

Se alojó 1 noche

If you want to be in a place where you are totally isolated from the world, then that's fine: There is no physical phone in the rooms, not all rooms have air conditioning (they don't tell you), the cell phone signal does not reach the hotel and the wifi is terribly bad.

10

Gustavo

28 jul 2025

·

Se alojó 2 noches

Be aware they have rooms without AC, they gave us a fan only room. We were supposed to get a Junior suite and it was nothing like the picture. Not enough towels for the three guests, small beds, close to the reception so the noise early in the morning was not fun at all. Property is nice, cold water pool was been clean so we couldn’t use it for day and a half. Good food, decent drinks prices.

2

WILLIAM

23 ago 2024

·

Se alojó 2 noches

Habitación súper pequeña y no tenía aire acondicionado

10

Jamie

5 mar 2024

·

Se alojó 4 noches

Very large spacious rooms...Excellent customer service

8

david

4 may 2024

·

Se alojó 1 noche

It was nice. Air condition in the room would have been nice. I could have swore the description said it had it .. but not my room. Television was really small.

8

Dennis

20 ene 2025

·

Se alojó 3 noches

Good stay. Loud takling in front ot room 5 all night especially bad at 1am with a group of girls. Then loud music at 5am.

4

Marc

10 mar 2025

·

Se alojó 1 noche

No air conditioning in the room because I was penalized for using Expedia. The water in the shower was barely lukewarm and dribbled out. The parking lot at night was loud with motorcycles racing around. Unsympathetic staff who didn’t care when I said that I should not be penalized for Not getting a room with air-conditioning because I didn’t book through them personally.

4

Asdrubal

7 mar 2025

·

Se alojó 1 noche

Need I lot of maintenance, ac unit on the room very old and noisy, the bathroom very abandoned. Food was not good at all.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Muchos huéspedes describen al personal como amable y servicial, especialmente en el restaurante, y algunas solicitudes se atienden rápidamente. Otros informan de un servicio de recepción inconsistente, mala comunicación, presión de ventas y seguimiento lento o nulo.

Reseñas de huéspedes relacionadas

8

Ravi

12 mar 2024

·

Se alojó 4 noches

Staff was very friendly and always eager to help

10

Pratik

30 dic 2025

·

Se alojó 2 noches

Its a family friendly hotel. Hot sprinds are nice. Breakfast was also good. Hotel building is bit old and washrooms were average cleaned. Only 2 towels were left initially. No comforter in the room. Front staff was nice and they gave them to us.

2

Anna

18 abr 2025

·

Se alojó 3 noches

Poorly kept, mold was on our walls as there is no a/c and it’s very humid and wet area. Before arriving we called to see if they recommended anyone for taxi service they gave us a number call we waited 40 min at the airport for him he never showed we ended up finding one at the airport then upon arriving to the hotel checkin they said the taxi service we needed to pay 100$ cause he did show up we went back and forth for a while and i said i would call and sort it myself before they allowed us to check in to our room and we didn’t get there until 9 so by that time it was 10 and we were exhausted after a long day of traveling. Other than that the pool and drinks were nice.

2

Naveen

30 dic 2024

·

Se alojó 3 noches

There is no hot water, air conditioner barely works. The staff in the restaurant and laundry are great, however the front desk reception staff are terrible. I wouldn’t recommend this place at all. The hotel rooms and rest rooms are very old.

10

Daniel

11 ene 2023

·

Se alojó 19.363 noches

Loved the property and staff, need to work on facilities since looked

8

Manuel

18 dic 2024

·

Se alojó 1 noche

Bien, aunque le pasan a uno vendiendo el programa de ser socios. También a la hora de salida hay que devolver el control de la tv a la recepción. Andaba en gira laboral y dejé el control en la habitación y me hicieron devolverme por él. También se me olvidó devolver la tarjeta de llave (tampoco me recordaron devolverla) y ya yo de gira por trabajo y me llamaron y me hicieron devolverme al hotel a devolver la tarjeta de la llave.

6

D

9 feb 2026

·

Se alojó 1 noche

Just a heads up. All locals. Pool area in disrepair. Does not look as good as the pictures. People are great. They are quick to respond to requests. People at the desk awesome.

4

Raphael

24 dic 2023

·

Se alojó 3 noches

This was probably a great hotel 10 years ago but there is a very apparent lack of care everywhere you go. Rooms are ok but a lot of things fell in disrepear (light fixtures, switches, showers, hairdryer not working, partially broken windows). The staff is ok overall but the main desk doesn’t seem to care. When asked about tourist information « they don’t know ». The restaurant isn’t terrible but too expensive for what it is. Food is pretty bland and the dining room is sad and dreadful. I’d recommend dining in town for a far better experience. We saw a couple of cockroaches in the dining area. Location is a little too remote from where the action is in the region. La Fortuna is probably much better in that regard.

8

jeffrey

9 ene 2026

·

Se alojó 3 noches

Staff was courteous.

8

Carlos

31 may 2024

·

Se alojó 1 noche

Servicio malísimo.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación pintoresca y rica en naturaleza, con bosques, un río y senderos en el lugar, atrae a los viajeros que buscan un retiro. Se siente remoto para acceder a las atracciones de la zona, y algunos mencionan una señal de móvil débil o inexistente.

Reseñas de huéspedes relacionadas

8

gustavo

2 abr 2024

·

Se alojó 4 noches

The nature arrond the place.

4

Miguel

18 mar 2024

·

Se alojó 1 noche

If you want to be in a place where you are totally isolated from the world, then that's fine: There is no physical phone in the rooms, not all rooms have air conditioning (they don't tell you), the cell phone signal does not reach the hotel and the wifi is terribly bad.

10

Venkataramana

29 dic 2024

·

Se alojó 2 noches

Very clean but looks old needs renovation. Near by two trails of 2 km to hike on and hot water pools. Good location to get out of town to spend time in the property in a forest. Our family really liked the stay, breakfast and dinner.

10

JOHNNY

28 oct 2023

·

Se alojó 1 noche

Excelente ubicación para ejercitar mi trabajo

8

MAXWELL

3 jun 2024

·

Se alojó 2 noches

Beautiful property, with some wonderful hot springs. Be sure to check them out along the river not only the manmade pools. Rooms were nice but ours was a bit dated and loud as we were close to the pools and restraunt. Food in the restraunt wasnt the best but was cheap. Great restraunts a few minutes down the road worth driving too.

4

Raphael

24 dic 2023

·

Se alojó 3 noches

This was probably a great hotel 10 years ago but there is a very apparent lack of care everywhere you go. Rooms are ok but a lot of things fell in disrepear (light fixtures, switches, showers, hairdryer not working, partially broken windows). The staff is ok overall but the main desk doesn’t seem to care. When asked about tourist information « they don’t know ». The restaurant isn’t terrible but too expensive for what it is. Food is pretty bland and the dining room is sad and dreadful. I’d recommend dining in town for a far better experience. We saw a couple of cockroaches in the dining area. Location is a little too remote from where the action is in the region. La Fortuna is probably much better in that regard.

10

Jaishiri

2 ene 2025

·

Se alojó 3 noches

Our family of 5 had a great stay! Staff was very friendly, breakfast included was delicious and fresh, and the location and setting is stunning! The hot-spring pool is open 24 hours and the property has multiple pools, a sauna and a beautiful hike through the gorgeous grounds with a waterfall. We thoroughly enjoyed our stay.

6

David

23 jul 2024

·

Se alojó 8 noches

The property is scenic, surrounded by beautiful forest area and a creek. The hot springs and pools make this a nice place to stay. The rooms need alot of maintenance and updating. For example, the bathroom is extremely outdated, bathtub had a crack in it, the bathroom sink was falling apart, and the tile work needed caulking as well as updating. There was black mold everywhere, especially in the bathroom. Not a very clean hotel. Staff was nice in the restaurant.

10

Jorge Sibaja

15 jun 2024

·

Se alojó 1 noche

Muy segura.

10

Rohn Thomas

19 may 2025

·

Se alojó 3 noches

We very much enjoyed our stay and will return. The natural beauty of this location is unmatched!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno suele recibir elogios y a algunos les gusta la comida local y los precios justos, pero en general la calidad de la comida es mixta, con informes de platos insípidos, una relación calidad-precio inconsistente y mejores opciones en el pueblo.

Reseñas de huéspedes relacionadas

10

Pratik

30 dic 2025

·

Se alojó 2 noches

Its a family friendly hotel. Hot sprinds are nice. Breakfast was also good. Hotel building is bit old and washrooms were average cleaned. Only 2 towels were left initially. No comforter in the room. Front staff was nice and they gave them to us.

8

Hoang

31 ene 2022

·

Se alojó 1 noche

Nice place but not very clean.Lighting at night is poor. Food served is so so… not very good

10

Gustavo

28 jul 2025

·

Se alojó 2 noches

Be aware they have rooms without AC, they gave us a fan only room. We were supposed to get a Junior suite and it was nothing like the picture. Not enough towels for the three guests, small beds, close to the reception so the noise early in the morning was not fun at all. Property is nice, cold water pool was been clean so we couldn’t use it for day and a half. Good food, decent drinks prices.

10

Venkataramana

29 dic 2024

·

Se alojó 2 noches

Very clean but looks old needs renovation. Near by two trails of 2 km to hike on and hot water pools. Good location to get out of town to spend time in the property in a forest. Our family really liked the stay, breakfast and dinner.

8

Catalina

17 jun 2024

·

Se alojó 1 noche

Great breakfast included!

8

MAXWELL

3 jun 2024

·

Se alojó 2 noches

Beautiful property, with some wonderful hot springs. Be sure to check them out along the river not only the manmade pools. Rooms were nice but ours was a bit dated and loud as we were close to the pools and restraunt. Food in the restraunt wasnt the best but was cheap. Great restraunts a few minutes down the road worth driving too.

4

Raphael

24 dic 2023

·

Se alojó 3 noches

This was probably a great hotel 10 years ago but there is a very apparent lack of care everywhere you go. Rooms are ok but a lot of things fell in disrepear (light fixtures, switches, showers, hairdryer not working, partially broken windows). The staff is ok overall but the main desk doesn’t seem to care. When asked about tourist information « they don’t know ». The restaurant isn’t terrible but too expensive for what it is. Food is pretty bland and the dining room is sad and dreadful. I’d recommend dining in town for a far better experience. We saw a couple of cockroaches in the dining area. Location is a little too remote from where the action is in the region. La Fortuna is probably much better in that regard.

10

Jaishiri

2 ene 2025

·

Se alojó 3 noches

Our family of 5 had a great stay! Staff was very friendly, breakfast included was delicious and fresh, and the location and setting is stunning! The hot-spring pool is open 24 hours and the property has multiple pools, a sauna and a beautiful hike through the gorgeous grounds with a waterfall. We thoroughly enjoyed our stay.

4

Asdrubal

7 mar 2025

·

Se alojó 1 noche

Need I lot of maintenance, ac unit on the room very old and noisy, the bathroom very abandoned. Food was not good at all.

10

Timothy

26 feb 2024

·

Se alojó 2 noches

The local food was excellent

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $109	19 $106	20 $108	21 $108	22 $126	23 $107	24 $106
25 $106	26 $108	27 $108	28 $122	29 $122	30 $122	31 $111

DO	LU	MA	MI	JU	VI	SA
1 $108	2 $122	3 $124	4 $111	5 $122	6 $124	7 $113
8 $113	9 $124	10 $124	11 $113	12 $124	13 $122	14 $113
15 $123	16 $124	17 $110	18 $124	19 $126	20 $132	21 $110
22 $127	23 $115	24 $113	25 $123	26 $123	27 $124	28 $124
29 $124	30 $121

El Tucano Resort & Thermal Spa

Acerca de esta propiedad

Ubicación

Opciones de habitación

Estandar Superior

Habitación básica

Master Suite

Junior Suite

Estandar Plus

Habitación familiar

Habitación triple junior

Reseñas de los huéspedes sobre El Tucano Resort & Thermal Spa

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Precios para las próximas fechas