Butter Milk Falls Inn and Spa

-

We had such an amazing and relaxing stay at Buttermilk Falls Inn! The property is absolutely beautiful and HUGE, with peaceful trails, adorable animals, and so many beautiful spaces to explore. It truly felt like a hidden gem and the perfect place to slow down, relax, and recharge. The breakfast was fantastic, and the staff was wonderful from start to finish. A special shoutout to Justice, who was absolutely amazing! She was so welcoming, sweet, helpful, and genuinely made us feel right at home. ❤️ We truly had such a wonderful experience and will definitely be coming back. If you’re looking for a peaceful, relaxing getaway surrounded by nature, this place is a gem! ✨🌿🐐

The view from the room and the room it self were very nice. Would have been nice to have more than three hangers and maybe a paper cup. No glasses in the room. There were no amenities to speak of. Restaurant had been closed for months. They should have let us know. Spa closed on Tuesday and Wednesday. Paths were over grown and grass was over grown. Path lighting was laying on the ground and broken. Way over priced what you get.

Don't be fooled by the pics, which are from some time in the past. The breakfast was nice, and that is the positive. This property could be beautiful and I assume it was at some earlier date. Huge trees down blocking walkways as well as walkways falling apart making it hard to safely explore the property (one of it's selling points). Room decor is dated. Noone there to check us in, noone there to help with adjusting the temp in our room (freezing) or getting us a blanket. No response to attempts to contact them at the number they provided. Didn't feel super safe that doors to outside are unlocked overnight, anyone could walk in (and one of the windows in our room on the ground floor didn't lock). Also no staff there in the morning. We read that the owners might be having financial issues. I empathize, but the stay was not worth the almost $500 price tag with the current conditions.

Honestly this was probably the first time when my husband and I didn’t stay the full length of our trip (2 days) and checked out after one night. It was very disappointing. Firstly, I believe we were the only ones at the hotel. We did not see any other people except some of the workers. There is no one at the front desk 85% of the time. There is a number to call if you need assistance but that’s about it. The breakfast and the lady serving breakfast was very sweet and breakfast was very good. Very disappointed about amenities! The fire place was not working, some of the outlets didn’t work! The farm to table restaurant is closed and is not working. There was ZERO room service! No one changed the towels or cleaned the room at all! Honestly for this price a night I would NOT recommend at all! There was no amenities available and overall just unfortunately a disappointing experience! When we let the front desk know via text message that we are leaving at 6pm instead of 11am the following morning they did not say a word except “ok”. No asking how was everything or if something bothered us… nothing! There was literally no one at the front desk!