Kay Han Riverfront Hotel Da Nang

I booked this hotel specifically because they offered a room with a city view, which was not the case. My window look straight into the wall of another building. When I complained with the receptionist, they offered me another room with also a window looking straight at a wall. Absolutely no view of the city, just a dirty wall. The receptionist then made a very silly excuse that they consider that “city view because the way their hotel is built”???

The place was very clean. The lobby area made it feel like an expensive hotel.

Value for money

I thought the staff was extremely friendly and took care of any question or issue that I had over the month that I stayed.

Very good location