Texas Inn and Suites Lufkin

For the cost,it's about as expected. Room was ok. Cold A/C. Bed was so-so. I did see a cockroach in the room which was concerning. Staff wasn't very welcoming.

Everything was good, the Lady at the front desk was RUDE!! Room key kept getting unlinked[once went to taco bell next door another time to Walmart] and she said if it does it again, your just going to have to stay out. Never renting there for family ever again.

The staff is very rude .

Stayed here for 1 week. Room was clean. Beds were comfortable and water pressure was awesome. The custodians were the best always asking and making sure room was clean. Asking if anything was needed. Front desk was ok. The man at the front acted all business not overly friendly. The woman at front was sweet always pleasant. I made a mistake and thought check out was at 12 and found out it was at 11. My mistake and when I asked the man at front was not very understanding or friendly when I was trying to ask if I could have 1 more hour to pack fully. He just kept stating you have 30 min do you want to stay another night. I said no and he says ok 30 min but room can't be saved for 1 more hour. Even though the place never got full and was basically empty. I was allowed to wait in lobby until I was picked up. When I informed him i was writing a review of the hotel because my son noticed his reviews werent great he saud he dish her know and shook it off. Overall it was ok experience.

It was extremely packed the night we got there and when we pulled up to the entrance there were 2 trucks blocking the "pull around" with 5 or 6 guys outside the trucks drinking. Cooler and empty cans readily visable on the ground. Went inside and there was no staff at the desk monitoring anything. Had to wait for someone to notice that I was even there. Got to the room and it was relatively clean but there was only 2 pigs of complentry coffee with no sugar or creamer. Downstairs there was no coffee avaliable in the automatic earns and, again, no sugars or creamers.Back upstairs went to take a shower and there is a permanent sign telling me not fill the tub (shower only?) TP wasnt even on a roller....just sitting on the back of the toilet, unwrapped. TV remote 1/2 worked but, yes the AC did work well, surprisingly. The beds were comfortable and the linens were clean. Noise level wasnt bad. This is not the first time I've stayed at this place, the last time was pretty much the same experience but, I figured I'd give it another shot, we were only staying there for one night and it is conveniently located right next door to many resteraunts/fast food as well as the same parking lot as Walmart (Thank goodness I was able walk right over to the Murphys gas for morning coffee) With all that said, I do understand that I was only paying around $70 for the night. You've got to consider that as well. I mainly picked this Hotel for the location, close to shopping/food.