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The Charles Hotel

US$ 236

/ noite

Média para setembro

The Charles Hotel - Image 1

The Charles Hotel - Quarto

The Charles Hotel - Quarto

The Charles Hotel - Recepção

The Charles Hotel - Restaurante

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US$ 236

/ noite

Média para setembro

Média de preços por mês

Em The Charles Hotel, a diária custa em média US$ 169 no mês mais barato (março) e US$ 241 no mês mais caro (agosto), com base nos últimos 12 meses.

Preço médio da diária em The Charles Hotel por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 186
fevereiro	US$ 177
março	US$ 169
abril	US$ 188
maio	US$ 195
junho	US$ 223
julho	US$ 230
agosto	US$ 241
setembro	US$ 236
outubro	US$ 226
novembro	US$ 183
dezembro	US$ 181

Mais caro: agosto (aprox. US$ 241)

Mais barato: março (aprox. US$ 169)

Sobre esta propriedade

Aprecie a vista em um terraço e um jardim e aproveite comodidades como Wi-Fi de cortesia.

Comodidades

Aprecie a vista em um terraço e um jardim e aproveite comodidades como Wi-Fi de cortesia.

Comodidades

Estacionamento grátis sem manobrista está disponível no local.

Jantar

Saboreie pratos da culinária internacional no HobNob Restaurant, um restaurante onde você pode admirar uma vista para o jardim e fazer refeições ao ar livre. Outra opção é ficar no local e aproveitar o serviço de quarto. Mate sua sede com sua bebida favorita em um bar/lounge. Há café da manhã feito na hora disponível diariamente, entre 8h e 10h30, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 12 quartos com decoração individual. Sua cama colchão com pillow-top apresenta edredons de pluma e roupas de cama de algodão egípcio. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais digitais para a sua diversão. Banheiros apresentam chuveiros, produtos de toalete de grife e secadores de cabelo.

Localização

Em Niagara-on-the-Lake (na área de Distrito Histórico de Old Town), The Charles Hotel está a poucos passos de Desfiladeiro do rio Niágara e a 6 minuto(s) a pé de Niagara-on-the-Lake Golf Club. Este hotel boutique fica a 0,2 km de Lago Ontário e a 0,8 km de Simcoe Park.

Lugares próximos

Desfiladeiro do rio Niágara(0.1 milhas)
Niagara-on-the-Lake Golf Club(0.2 milhas)
Lago Ontário(0.3 milhas)
Fort Mississauga(0.3 milhas)
NEOB Lavender Boutique(0.3 milhas)
Simcoe Park(0.3 milhas)
Igreja de São Vicente de Paula(0.4 milhas)
Rio Niágara(0.6 milhas)
Shaw Festival Theatre(0.9 milhas)
Butler's Barracks(1 milhas)
Fort George National Historic Site(1.4 milhas)
Jackson-Triggs Winery(1.9 milhas)
Vinícola Peller Estates(2.7 milhas)
McFarland House(2.5 milhas)
Laura Secord Homestead(7.1 milhas)
Aeroporto Internacional de Niagara Falls (IAG)(20.1 milhas)
Aeroporto Internacional de Buffalo(41.6 milhas)
Aeroporto de Billy Bishop Toronto City (YTZ)(77.7 milhas)
Aeroporto Internacional de Pearson (YYZ)(75.9 milhas)
Aeroporto Internacional John C. Munro Hamilton (YHM)(58.9 milhas)

Wi-fi grátis
Jardim
Campo de golfe (na proximidade)
24-Hour Front Desk
Breakfast Available (surcharge)
Parking (Self) (free)

Localização

209 Queen St, Distrito Histórico de Old Town, Niagara-on-the-Lake, Municipalidade Regional de Niagara, Canadá

Desfiladeiro do rio Niágara (0.1 milhas)

Niagara-on-the-Lake Golf Club (0.2 milhas)

Lago Ontário (0.3 milhas)

Fort Mississauga (0.3 milhas)

NEOB Lavender Boutique (0.3 milhas)

Simcoe Park (0.3 milhas)

Mais informações sobre a localização

Opções de quarto

3

Quarto básico, 1 cama de casal, para não fumantes

Detalhes do quarto

1 Cama De Casal

Acomoda 2

100 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto luxo, 1 cama Queen

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 2

200 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Quarto premium

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 2

250 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes

8.9

Fabuloso

Com base em 659 avaliações verificadas

Quem se hospeda aqui?

Negócios

1%

Casal

82%

Famílias

6%

Grupos

7%

Viajantes individuais

1%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No The Charles Hotel, os viajantes destacam seu charme histórico e localização conveniente, com fácil acesso a pé a diversos pontos de interesse, além de uma equipe consistentemente simpática e um restaurante no local bem avaliado. Observam-se, no entanto, quartos pequenos ou de tamanho variável, elementos datados, controle de temperatura feito pela equipe e problemas ocasionais com a água quente.

Comodidades

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Jantar

Isso foi útil?

Opinião dos hóspedes

No The Charles Hotel, os viajantes destacam seu charme histórico e localização conveniente, com fácil acesso a pé a diversos pontos de interesse, além de uma equipe consistentemente simpática e um restaurante no local bem avaliado. Observam-se, no entanto, quartos pequenos ou de tamanho variável, elementos datados, controle de temperatura feito pela equipe e problemas ocasionais com a água quente.

Os hóspedes apreciam as varandas relaxantes e a vista para o jardim, com alguns quartos superiores oferecendo terraços ou sacadas. As opiniões sobre o estado do edifício são mistas, com comentários sobre tinta desgastada, janelas antigas ou móveis externos precisando de atenção. Espere uma estadia charmosa e com um serviço atencioso em um hotel boutique com algumas desvantagens típicas de edifícios antigos.

Comodidades

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O restaurante e o bar no local recebem muitos elogios, e muitos hóspedes apreciam relaxar nas varandas e alpendres. Alguns móveis externos e a pintura externa mostram sinais de desgaste, e o edifício histórico não possui elevador.

Avaliações dos hóspedes relacionadas

10

Susan

9 de jun. de 2023

·

Hospedou-se por 2 noites

Beautiful historical Inn! Loved the Gardens. We had room 103 which had lovely decor and a door out to the balcony! Everyone was so nice there. They arranged a complimentary shuttle to the play we saw! They also would make us a tray of tea every morning and evening when we requested. For breakfast we had the omelette and eggs Benedict were both delicious! Close to town yet on the edge of a golf course for pretty views. The lake is just a few blocks away! Loved it there!

Beautiful historical Inn! Loved the Gardens. We had room 103 which had lovely decor and a door out to the balcony! Everyone was so nice there. They arranged a complimentary shuttle to the play we saw! They also would make us a tray of tea every morning and evening when we requested. For breakfast we had the omelette and eggs Benedict were both delicious! Close to town yet on the edge of a golf course for pretty views. The lake is just a few blocks away! Loved it there!

10

David

5 de set. de 2024

·

Hospedou-se por 1 noite

parking. Clean and organized. Easy safe walk to town. Highly recommended!

parking. Clean and organized. Easy safe walk to town. Highly recommended!

8

Kevin

13 de jul. de 2025

·

Hospedou-se por 5 noites

The Charles is perfectly located for exploring Niagara-on-the-Lake, and by being at the end of the shopping area it avoids having the tourist crowds. All the Staff were wonderful: helpful, friendly, knowledgeable and attentive. Special call-out to the breakfast staff who were exceptional. The food at Breakfast (omelette- wow) and fine-dining in The Hobnob was also exceptional. The building is charming and beautiful, but looking tired with flaking paint and wobbly paving. Although there are terrace areas, the furniture is old, dusty and tatty- so it does not encourage you to sit down. Hot water for a shower can take up to 5 minutes running to become hot through the old plumbing ( yes I timed it!) As a sign of neglect, one of the trees partly collapsed whilst we were in our bedroom and luckily it fell away from our window and came down blocking the side road - this was quickly cut up and removed to reopen the road, but it could have been tragic it if fell down on our room or on top of cars in the car park or road. I hope the remove the remaining part of the tree as it was hollowed out by beetles. Several other trees also showed major insect damage and die-back… future trouble. Overall, it is highly recommended inspite of the lack of maintenance.

The Charles is perfectly located for exploring Niagara-on-the-Lake, and by being at the end of the shopping area it avoids having the tourist crowds. All the Staff were wonderful: helpful, friendly, knowledgeable and attentive. Special call-out to the breakfast staff who were exceptional. The food at Breakfast (omelette- wow) and fine-dining in The Hobnob was also exceptional. The building is charming and beautiful, but looking tired with flaking paint and wobbly paving. Although there are terrace areas, the furniture is old, dusty and tatty- so it does not encourage you to sit down. Hot water for a shower can take up to 5 minutes running to become hot through the old plumbing ( yes I timed it!) As a sign of neglect, one of the trees partly collapsed whilst we were in our bedroom and luckily it fell away from our window and came down blocking the side road - this was quickly cut up and removed to reopen the road, but it could have been tragic it if fell down on our room or on top of cars in the car park or road. I hope the remove the remaining part of the tree as it was hollowed out by beetles. Several other trees also showed major insect damage and die-back… future trouble. Overall, it is highly recommended inspite of the lack of maintenance.

10

Randy

5 de out. de 2025

·

Hospedou-se por 1 noite

The hotel had everything you needed. Bar, restaurant, great verandas, friendly staff.

The hotel had everything you needed. Bar, restaurant, great verandas, friendly staff.

8

Terry

27 de abr. de 2025

·

Hospedou-se por 2 noites

Beautiful property. An old house, but well kept. The Hob Nob restaurant onsite is excellent, with a great little bar to hang out. Convenient easy walk to downtown NoTL and the Shaw Festival Theatre. Will definitely return.

Beautiful property. An old house, but well kept. The Hob Nob restaurant onsite is excellent, with a great little bar to hang out. Convenient easy walk to downtown NoTL and the Shaw Festival Theatre. Will definitely return.

8

Kayam

21 de abr. de 2023

·

Hospedou-se por 2 noites

I was in town for the weekend with off site activities planned so only used the facility for sleeping. Will have to go back to try the restaurant. Nice location on the main strip of commercial properties so everything was within walking distance. Bike rentals available on site. The rooms are small and cozy and no elevators which I knew before booking my stay.

I was in town for the weekend with off site activities planned so only used the facility for sleeping. Will have to go back to try the restaurant. Nice location on the main strip of commercial properties so everything was within walking distance. Bike rentals available on site. The rooms are small and cozy and no elevators which I knew before booking my stay.

10

Jennifer

26 de set. de 2025

·

Hospedou-se por 1 noite

The Hotel is quaint and charming, a very comfortable and cozy environment with multiple lovely verandas on which to sit and enjoy the surrounding gardens and interior spots to tuck in and enjoy a beautiful meal or a cocktail. Thoroughly enjoyable.

The Hotel is quaint and charming, a very comfortable and cozy environment with multiple lovely verandas on which to sit and enjoy the surrounding gardens and interior spots to tuck in and enjoy a beautiful meal or a cocktail. Thoroughly enjoyable.

8

MaryAnn

29 de jul. de 2023

·

Hospedou-se por 2 noites

Our stay at The Charles was a perfect way to enjoy the charm of Niagara on the Lake We were within easy walking distance of the theatre. The staff at the hotel was accomodating. We enjoyed dinner in the lovely dining room and breakfast out on the porch. The Charles Hotel earns our highest praise. Thank you for helping to make our stay a memorable experience.

Our stay at The Charles was a perfect way to enjoy the charm of Niagara on the Lake We were within easy walking distance of the theatre. The staff at the hotel was accomodating. We enjoyed dinner in the lovely dining room and breakfast out on the porch. The Charles Hotel earns our highest praise. Thank you for helping to make our stay a memorable experience.

10

Paul

1 de out. de 2025

·

Hospedou-se por 3 noites

It has an older, colonial style look with plenty of verandas and balconies. But modern where it counted (heating, A/C, internet etc.). Breakfasts were very good, as was the one hotel dinner I had. Cozy hotel bar as well. I'd definitely go back.

It has an older, colonial style look with plenty of verandas and balconies. But modern where it counted (heating, A/C, internet etc.). Breakfasts were very good, as was the one hotel dinner I had. Cozy hotel bar as well. I'd definitely go back.

8

Cathy

1 de nov. de 2024

·

Hospedou-se por 1 noite

We enjoyed sitting on the porches/patio. Cushions on all seats would enhance the experience. Some repairs and paint would also help. Our room and bathroom were beautiful and very clean.

We enjoyed sitting on the porches/patio. Cushions on all seats would enhance the experience. Some repairs and paint would also help. Our room and bathroom were beautiful and very clean.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os quartos e banheiros são frequentemente descritos como muito limpos e bem conservados. Ocasionalmente, são relatados problemas como vazamentos ou cheiros de mofo, típicos de construções antigas.

Avaliações dos hóspedes relacionadas

8

Alma

2 de out. de 2023

·

Hospedou-se por 2 noites

Property condition is a lot more worn out than the pictures. We had a major leak from the ceiling (light) leaking water into the bed and suitcase and got everything wet. They moved us to another room (no air conditioning) and it was 80 degrees this past weekends. They gave us a discount on the room and free breakfast, but for the money they charge for rooms we were expecting nicer accommodations.

Property condition is a lot more worn out than the pictures. We had a major leak from the ceiling (light) leaking water into the bed and suitcase and got everything wet. They moved us to another room (no air conditioning) and it was 80 degrees this past weekends. They gave us a discount on the room and free breakfast, but for the money they charge for rooms we were expecting nicer accommodations.

4

Frederick

4 de abr. de 2025

·

Hospedou-se por 1 noite

Tired and worn out property. Room was lousy.

Tired and worn out property. Room was lousy.

10

Tom

8 de dez. de 2025

·

Hospedou-se por 1 noite

The team was very welcoming and courteous. Our room was clean and cozy.

The team was very welcoming and courteous. Our room was clean and cozy.

10

Anna

21 de abr. de 2025

·

Hospedou-se por 1 noite

We had the most wonderful stay at the Charles Hotel. Every detail was thought through, everything was clean and the staff were kind and respectful. We would definitely come by again, thank you so much!

We had the most wonderful stay at the Charles Hotel. Every detail was thought through, everything was clean and the staff were kind and respectful. We would definitely come by again, thank you so much!

10

Nathalie

30 de ago. de 2024

·

Hospedou-se por 1 noite

Clean

Clean

10

alison

28 de mar. de 2023

·

Hospedou-se por 2 noites

The character of the hotel was intriguing and each room was different. I did have to change rooms due to water leaking from roof and was not compensated to move to a smaller room

The character of the hotel was intriguing and each room was different. I did have to change rooms due to water leaking from roof and was not compensated to move to a smaller room

10

Kerry

26 de jul. de 2025

·

Hospedou-se por 1 noite

Very clean, well kept and nice staff

Very clean, well kept and nice staff

10

John

29 de ago. de 2025

·

Hospedou-se por 1 noite

Loved the uniqueness of the property,very clean,staff are excellent

Loved the uniqueness of the property,very clean,staff are excellent

4

Anja

12 de out. de 2025

·

Hospedou-se por 1 noite

The Hotel is located in a very nice area but the rooms could use some updating. It smells old and the rooms are very small.

The Hotel is located in a very nice area but the rooms could use some updating. It smells old and the rooms are very small.

8

Cathy

1 de nov. de 2024

·

Hospedou-se por 1 noite

We enjoyed sitting on the porches/patio. Cushions on all seats would enhance the experience. Some repairs and paint would also help. Our room and bathroom were beautiful and very clean.

We enjoyed sitting on the porches/patio. Cushions on all seats would enhance the experience. Some repairs and paint would also help. Our room and bathroom were beautiful and very clean.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos charmosos variam de muito pequenos a espaçosos; as opções superiores geralmente incluem terraços ou vistas, e vários banheiros foram renovados com piso aquecido e bons chuveiros. As desvantagens recorrentes incluem controle de temperatura limitado no quarto, água quente lenta ou irregular e algum barulho ou instalações antigas.

Avaliações dos hóspedes relacionadas

6

Helen

17 de abr. de 2024

·

Hospedou-se por 2 noites

Property was beautiful and service excellent. The AC unit was old and noisy though and we couldnt control it - all done centrally.

Property was beautiful and service excellent. The AC unit was old and noisy though and we couldnt control it - all done centrally.

2

michelle

11 de mai. de 2025

·

Hospedou-se por 1 noite

This room is smaller than my closet. The lights are so bright outside the room that even with the blinds closes it’s like full daylight. Walls are paper thin and door is see through. Not worth 300 a night.

This room is smaller than my closet. The lights are so bright outside the room that even with the blinds closes it’s like full daylight. Walls are paper thin and door is see through. Not worth 300 a night.

6

Suzanne

19 de jun. de 2025

·

Hospedou-se por 3 noites

The room was extremely small. We kept falling over our own suitcases. The decor was not appealing. The coat rack in the bathroom that served as a towel rack fell over when no one touched it, and it was not overloaded. The lightbulbs in the fixtures did not match: warm white in some; bright white in others. The bushes are overgrown over the walks so it was necessary to go off the walk to get to the parking lot. One of the light fixtures in the parking lot had been hit by a car at some point and was still not repaired. The sidewalks in general were not high-heel friendly.

The room was extremely small. We kept falling over our own suitcases. The decor was not appealing. The coat rack in the bathroom that served as a towel rack fell over when no one touched it, and it was not overloaded. The lightbulbs in the fixtures did not match: warm white in some; bright white in others. The bushes are overgrown over the walks so it was necessary to go off the walk to get to the parking lot. One of the light fixtures in the parking lot had been hit by a car at some point and was still not repaired. The sidewalks in general were not high-heel friendly.

10

Natasha

28 de dez. de 2023

·

Hospedou-se por 2 noites

This was our second stay at The Charles Hotel. This time we stayed at the Newark Room. We loved the heated bathroom floors, cozy layout, window seat and antique furniture. The whole staff was very friendly and efficient. Both check-in and check-out were quick and easy :) Thank you, everyone, for making our stay a memorable experience! Will come back in the future.

This was our second stay at The Charles Hotel. This time we stayed at the Newark Room. We loved the heated bathroom floors, cozy layout, window seat and antique furniture. The whole staff was very friendly and efficient. Both check-in and check-out were quick and easy :) Thank you, everyone, for making our stay a memorable experience! Will come back in the future.

10

Katherine

1 de jun. de 2025

·

Hospedou-se por 2 noites

Great spot. Walking distance to everything. Great staff. Rooms are small but well appointed.

Great spot. Walking distance to everything. Great staff. Rooms are small but well appointed.

10

Katrina

23 de mai. de 2025

·

Hospedou-se por 2 noites

Only issue was hot water never got warm enough.

Only issue was hot water never got warm enough.

6

Richard

11 de ago. de 2023

·

Hospedou-se por 3 noites

Room was small and difficult to maneuver around. No desk, only one chair (due to small size of room). Air conditioning not terribly effective. Staff was awesome and very helpful. Food was great.

Room was small and difficult to maneuver around. No desk, only one chair (due to small size of room). Air conditioning not terribly effective. Staff was awesome and very helpful. Food was great.

6

Anne

11 de set. de 2025

·

Hospedou-se por 1 noite

Our room was spacious and well appointed; the bed was very comfortable. The shower was beautiful and I appreciated the heated floor.

Our room was spacious and well appointed; the bed was very comfortable. The shower was beautiful and I appreciated the heated floor.

8

Adam

12 de mai. de 2025

·

Hospedou-se por 1 noite

Both my wife and I had to have cold showers in the morning. Otherwise all was good.

Both my wife and I had to have cold showers in the morning. Otherwise all was good.

4

Steve

18 de dez. de 2022

·

Hospedou-se por 1 noite

Our room was disappointing very small and cold. Shower/ bath combo was dangerous and staircase to second floor was very hard to climb. We were surprised they would rent this room to anyone.

Our room was disappointing very small and cold. Shower/ bath combo was dangerous and staircase to second floor was very hard to climb. We were surprised they would rent this room to anyone.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é amplamente elogiada por ser acolhedora, prestativa e profissional, com assistência rápida e check-ins eficientes. Alguns hóspedes mencionam interações menos atenciosas ou dificuldade em obter acompanhamento em relação a problemas.

Avaliações dos hóspedes relacionadas

10

Tom

8 de dez. de 2025

·

Hospedou-se por 1 noite

The team was very welcoming and courteous. Our room was clean and cozy.

The team was very welcoming and courteous. Our room was clean and cozy.

10

Frances

16 de nov. de 2025

·

Hospedou-se por 1 noite

yes, all the staff were helpful and made our stay and our evening meal outstanding.

yes, all the staff were helpful and made our stay and our evening meal outstanding.

2

don

28 de nov. de 2023

·

Hospedou-se por 1 noite

Sooo cold. Heater was not working properly. Had them turn the thermostat up twice - to the 80s...still cold. Floor was like an ice rink. Tried to warm up...no hot water in the morning. Couldn't even have a shower. Frigid water only. I was told the manger would be in touch...4 days later, no word. Should have been refunded...miserable stay.

Sooo cold. Heater was not working properly. Had them turn the thermostat up twice - to the 80s...still cold. Floor was like an ice rink. Tried to warm up...no hot water in the morning. Couldn't even have a shower. Frigid water only. I was told the manger would be in touch...4 days later, no word. Should have been refunded...miserable stay.

6

Ryan

24 de jun. de 2024

·

Hospedou-se por 1 noite

Staff unresponsive

Staff unresponsive

8

Elsa

3 de jun. de 2023

·

Hospedou-se por 4 noites

The staff made our stay exceptional. They were attentive without being intrusive, and worked hard to make our stay memorable.

The staff made our stay exceptional. They were attentive without being intrusive, and worked hard to make our stay memorable.

10

beverley

18 de ago. de 2025

·

Hospedou-se por 1 noite

excellent staff

excellent staff

8

Toni

20 de ago. de 2024

·

Hospedou-se por 1 noite

Der Check-In war sehr freudlich. Die Zimmer sind kleiner, als sie auf den Bildern im Internet erscheinen. Die Bäder sind groß, haben sogar eine gute Dusche. Leider gibt es nicht viel Abstellmöglichkeiten und es fehlen -wie leider oft- Handtuchhaken. Das Restaurant war gut besucht, wir hatten leider keine Reservierung.

Der Check-In war sehr freudlich. Die Zimmer sind kleiner, als sie auf den Bildern im Internet erscheinen. Die Bäder sind groß, haben sogar eine gute Dusche. Leider gibt es nicht viel Abstellmöglichkeiten und es fehlen -wie leider oft- Handtuchhaken. Das Restaurant war gut besucht, wir hatten leider keine Reservierung.

10

Natasha

11 de ago. de 2025

·

Hospedou-se por 2 noites

We spent the August long weekend at this hotel. This is our forth stay at the Charles Inn in the last two years and will we will definitely come back again. We usually stay in the Premium rooms, which are more expensive than the Deluxe and Petite Rooms. As it goes, you get what you pay for. We love the Premium rooms, especially, the one we stayed in this time. It had "a walk-out balcony with stunning views of the golf course." Thank you to the staff for honouring our request! Overall, the hotel staff is extremely professional, friendly and efficient. No issues with the check-in and check-out, in-room services, etc. The location is very convenient as you can walk along Queen street in the morning when there are no crowds; and when it gets busy, you can rent right at the hotel or hike or play golf. Thank you, everyone, who made our stay a wonderful experience!

We spent the August long weekend at this hotel. This is our forth stay at the Charles Inn in the last two years and will we will definitely come back again. We usually stay in the Premium rooms, which are more expensive than the Deluxe and Petite Rooms. As it goes, you get what you pay for. We love the Premium rooms, especially, the one we stayed in this time. It had "a walk-out balcony with stunning views of the golf course." Thank you to the staff for honouring our request! Overall, the hotel staff is extremely professional, friendly and efficient. No issues with the check-in and check-out, in-room services, etc. The location is very convenient as you can walk along Queen street in the morning when there are no crowds; and when it gets busy, you can rent right at the hotel or hike or play golf. Thank you, everyone, who made our stay a wonderful experience!

10

rosalyn

25 de jun. de 2025

·

Hospedou-se por 1 noite

The room was spacious and comfortable. We had an issue with shower, Aliyah was helpful and sweet and made everything perfect again.

The room was spacious and comfortable. We had an issue with shower, Aliyah was helpful and sweet and made everything perfect again.

10

John

1 de dez. de 2023

·

Hospedou-se por 1 noite

Friendly staff. Always willing to help.

Friendly staff. Always willing to help.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Excelente base para Niagara-on-the-Lake: uma localização tranquila no final da rua, mas ainda com fácil acesso a pé a lojas, restaurantes, teatros e o lago. Um crítico achou a caminhada mais longa a partir da extremidade da avenida.

Avaliações dos hóspedes relacionadas

10

Maryann

21 de ago. de 2024

·

Hospedou-se por 1 noite

perfect location - just far enough away from the busy area, but walkable to plays, restaurants, etc.

perfect location - just far enough away from the busy area, but walkable to plays, restaurants, etc.

6

Anthony

23 de jun. de 2023

·

Hospedou-se por 2 noites

An older property in the lovely town of Niagara on the Lake. Air conditioning is controlled centrally and rooms are quite cold. Located at the edge of the main shopping street making for quite a long walk. Dining room is nice and food is quite good, but, way overpriced, as are other restaurants in the area.

An older property in the lovely town of Niagara on the Lake. Air conditioning is controlled centrally and rooms are quite cold. Located at the edge of the main shopping street making for quite a long walk. Dining room is nice and food is quite good, but, way overpriced, as are other restaurants in the area.

10

Diane

1 de set. de 2025

·

Hospedou-se por 1 noite

A very comfortable hotel and we had a lovely spacious room. Very close to the city core and the theatres. Staff were all friendly and helpful.

A very comfortable hotel and we had a lovely spacious room. Very close to the city core and the theatres. Staff were all friendly and helpful.

10

Andrea

30 de mai. de 2023

·

Hospedou-se por 2 noites

Wonderful boutique hotel near the lake. Very quiet and walking distance to so many shops. Beautiful neighborhood.

Wonderful boutique hotel near the lake. Very quiet and walking distance to so many shops. Beautiful neighborhood.

6

Gerald

30 de set. de 2025

·

Hospedou-se por 2 noites

The main attraction for this hotel is its location right down the shopping street.

The main attraction for this hotel is its location right down the shopping street.

10

Jennifer

9 de jul. de 2024

·

Hospedou-se por 1 noite

We had a delightful stay at The Charles Hotel! This historic property has been updated to have modern amenities while still maintaining its charm. While close to the shopping and entertainment district (two blocks), it was just far enough away to be quiet and calm. Each member of the staff was friendly and welcoming - even the restaurant manager welcomed us while we were waiting for the hotel desk attendant to return. Overall, it was a wonderful visit.

We had a delightful stay at The Charles Hotel! This historic property has been updated to have modern amenities while still maintaining its charm. While close to the shopping and entertainment district (two blocks), it was just far enough away to be quiet and calm. Each member of the staff was friendly and welcoming - even the restaurant manager welcomed us while we were waiting for the hotel desk attendant to return. Overall, it was a wonderful visit.

10

Kimberly

7 de set. de 2025

·

Hospedou-se por 2 noites

Small hotel with great service. Nicely located to downtown. I would highly recommend!

Small hotel with great service. Nicely located to downtown. I would highly recommend!

6

Neil

10 de out. de 2025

·

Hospedou-se por 2 noites

Hotel is positioned well to be relatively quiet from road noise, but close enough to NOTL shops, cafes, restaurants, etc. Position of my room adjacent to creaky stairs, which didn't lend to the best night sleep. View from window was directly into a skip. Shower barely reached warm water.

Hotel is positioned well to be relatively quiet from road noise, but close enough to NOTL shops, cafes, restaurants, etc. Position of my room adjacent to creaky stairs, which didn't lend to the best night sleep. View from window was directly into a skip. Shower barely reached warm water.

10

Kevin

1 de set. de 2025

·

Hospedou-se por 1 noite

Nice quite place to stay, close to everything downtown.

Nice quite place to stay, close to everything downtown.

10

Darlene

6 de ago. de 2024

·

Hospedou-se por 1 noite

Quaint boutique hotel in a quiet area and easy walking access to shops & restaurants.

Quaint boutique hotel in a quiet area and easy walking access to shops & restaurants.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

Os cafés da manhã e jantares no HobNob são frequentemente destacados como excelentes, com muitos apreciando pratos de qualidade e um ambiente aconchegante. Alguns observam preços altos, ocasiões em que o café da manhã não estava disponível ou incluído, ou acesso limitado durante eventos.

Avaliações dos hóspedes relacionadas

10

Brent

2 de nov. de 2024

·

Hospedou-se por 1 noite

We had a great stay at the Charles for our anniversary. The restaurant Hob Nob was fantastic. Great food and great service.

We had a great stay at the Charles for our anniversary. The restaurant Hob Nob was fantastic. Great food and great service.

10

David Greg

22 de abr. de 2025

·

Hospedou-se por 2 noites

If you like old quaint, like much of NOTL, you’ll love this 1800’s era converted mansion. Staff is so 5-star helpful and pleasant. Eggs benedict is first rate. Borders onto the oldest golf course in North America, right on the water of L Ontario. Walkable to all main street amenities. Lots to love. Greg, Caledon

If you like old quaint, like much of NOTL, you’ll love this 1800’s era converted mansion. Staff is so 5-star helpful and pleasant. Eggs benedict is first rate. Borders onto the oldest golf course in North America, right on the water of L Ontario. Walkable to all main street amenities. Lots to love. Greg, Caledon

8

Lauren

26 de jun. de 2023

·

Hospedou-se por 3 noites

The food on property is over priced and just okay. The hotel is great.

The food on property is over priced and just okay. The hotel is great.

8

Kevin

13 de jul. de 2025

·

Hospedou-se por 5 noites

The Charles is perfectly located for exploring Niagara-on-the-Lake, and by being at the end of the shopping area it avoids having the tourist crowds. All the Staff were wonderful: helpful, friendly, knowledgeable and attentive. Special call-out to the breakfast staff who were exceptional. The food at Breakfast (omelette- wow) and fine-dining in The Hobnob was also exceptional. The building is charming and beautiful, but looking tired with flaking paint and wobbly paving. Although there are terrace areas, the furniture is old, dusty and tatty- so it does not encourage you to sit down. Hot water for a shower can take up to 5 minutes running to become hot through the old plumbing ( yes I timed it!) As a sign of neglect, one of the trees partly collapsed whilst we were in our bedroom and luckily it fell away from our window and came down blocking the side road - this was quickly cut up and removed to reopen the road, but it could have been tragic it if fell down on our room or on top of cars in the car park or road. I hope the remove the remaining part of the tree as it was hollowed out by beetles. Several other trees also showed major insect damage and die-back… future trouble. Overall, it is highly recommended inspite of the lack of maintenance.

The Charles is perfectly located for exploring Niagara-on-the-Lake, and by being at the end of the shopping area it avoids having the tourist crowds. All the Staff were wonderful: helpful, friendly, knowledgeable and attentive. Special call-out to the breakfast staff who were exceptional. The food at Breakfast (omelette- wow) and fine-dining in The Hobnob was also exceptional. The building is charming and beautiful, but looking tired with flaking paint and wobbly paving. Although there are terrace areas, the furniture is old, dusty and tatty- so it does not encourage you to sit down. Hot water for a shower can take up to 5 minutes running to become hot through the old plumbing ( yes I timed it!) As a sign of neglect, one of the trees partly collapsed whilst we were in our bedroom and luckily it fell away from our window and came down blocking the side road - this was quickly cut up and removed to reopen the road, but it could have been tragic it if fell down on our room or on top of cars in the car park or road. I hope the remove the remaining part of the tree as it was hollowed out by beetles. Several other trees also showed major insect damage and die-back… future trouble. Overall, it is highly recommended inspite of the lack of maintenance.

8

Terry

27 de abr. de 2025

·

Hospedou-se por 2 noites

Beautiful property. An old house, but well kept. The Hob Nob restaurant onsite is excellent, with a great little bar to hang out. Convenient easy walk to downtown NoTL and the Shaw Festival Theatre. Will definitely return.

Beautiful property. An old house, but well kept. The Hob Nob restaurant onsite is excellent, with a great little bar to hang out. Convenient easy walk to downtown NoTL and the Shaw Festival Theatre. Will definitely return.

8

MaryAnn

29 de jul. de 2023

·

Hospedou-se por 2 noites

Our stay at The Charles was a perfect way to enjoy the charm of Niagara on the Lake We were within easy walking distance of the theatre. The staff at the hotel was accomodating. We enjoyed dinner in the lovely dining room and breakfast out on the porch. The Charles Hotel earns our highest praise. Thank you for helping to make our stay a memorable experience.

Our stay at The Charles was a perfect way to enjoy the charm of Niagara on the Lake We were within easy walking distance of the theatre. The staff at the hotel was accomodating. We enjoyed dinner in the lovely dining room and breakfast out on the porch. The Charles Hotel earns our highest praise. Thank you for helping to make our stay a memorable experience.

8

Keith

28 de jun. de 2023

·

Hospedou-se por 1 noite

The hotel is small, quaint and historic (old) bulding. Room was very small but comfortable and quiet. Washroom was clean and updated. It suited for a one night stay extension of a business trip. Disappointed to learn at check-in that breakfast was not being served while we were at hotel. No offer or alternative provided requiring going to another venue. In truth, would not have booked if we knew of this in advance.

The hotel is small, quaint and historic (old) bulding. Room was very small but comfortable and quiet. Washroom was clean and updated. It suited for a one night stay extension of a business trip. Disappointed to learn at check-in that breakfast was not being served while we were at hotel. No offer or alternative provided requiring going to another venue. In truth, would not have booked if we knew of this in advance.

8

Jamie

7 de jan. de 2025

·

Hospedou-se por 1 noite

I wish breakfast was included or at least tea and coffee available for all guests. Great location.

I wish breakfast was included or at least tea and coffee available for all guests. Great location.

10

Paul

1 de out. de 2025

·

Hospedou-se por 3 noites

It has an older, colonial style look with plenty of verandas and balconies. But modern where it counted (heating, A/C, internet etc.). Breakfasts were very good, as was the one hotel dinner I had. Cozy hotel bar as well. I'd definitely go back.

It has an older, colonial style look with plenty of verandas and balconies. But modern where it counted (heating, A/C, internet etc.). Breakfasts were very good, as was the one hotel dinner I had. Cozy hotel bar as well. I'd definitely go back.

10

michael

24 de dez. de 2025

·

Hospedou-se por 1 noite

The elegance and the food were top notch.

The elegance and the food were top notch.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

8

Sergio

4 de ago. de 2026

·

Hospedou-se por 2 noites

O destaque é o conforto da cama, além do estilo do quarto (decoração). Mas como não tem nenhuma abertura para o lado externo, em se tratando de um casarão antigo, se você desligar o ar condicionado o cheiro de lugar fechado toma conta do ambiente. O destaque negativo é o banheiro. A ducha é boa, mas fica mal posicionada e acaba molhando todo o chão fora do box, que não é fechado. Além disso o banheiro é úmido o tempo todo. Piso molhado, toalhas que não ficam secas, isso foi extremamente desagradável.

O destaque é o conforto da cama, além do estilo do quarto (decoração). Mas como não tem nenhuma abertura para o lado externo, em se tratando de um casarão antigo, se você desligar o ar condicionado o cheiro de lugar fechado toma conta do ambiente. O destaque negativo é o banheiro. A ducha é boa, mas fica mal posicionada e acaba molhando todo o chão fora do box, que não é fechado. Além disso o banheiro é úmido o tempo todo. Piso molhado, toalhas que não ficam secas, isso foi extremamente desagradável.

10

robert

há 2 semanas

·

Hospedou-se por 1 noite

I took my wife here for an overnight and we wish we could have stayed longer. I work for a high-end hotel brand, and this hotel met my expectations. The staff was on point, the location was perfect, the room was clean and comfortable, and the breakfast was what we needed to get us going the next morning. Parking was free and the town is very close and walkable. We can't wait to get back.

I took my wife here for an overnight and we wish we could have stayed longer. I work for a high-end hotel brand, and this hotel met my expectations. The staff was on point, the location was perfect, the room was clean and comfortable, and the breakfast was what we needed to get us going the next morning. Parking was free and the town is very close and walkable. We can't wait to get back.

10

samuel

10 de ago. de 2026

·

Hospedou-se por 1 noite

Room was spotless and beautiful huge balcony overlooking back garden staff was helpful would definitely stay there again

Room was spotless and beautiful huge balcony overlooking back garden staff was helpful would definitely stay there again

8

Heidi Nordby

5 de ago. de 2026

·

Hospedou-se por 2 noites

Charming, quiet and quirky Hotel close to Ontario lake and the golf club. Close to the main street. No elevator. Had a lovely stay, would stay here again !

Charming, quiet and quirky Hotel close to Ontario lake and the golf club. Close to the main street. No elevator. Had a lovely stay, would stay here again !

6

Franco

27 de jul. de 2026

·

Hospedou-se por 1 noite

Room was loud, Windows had no room darkening. We stayed before so other rooms were fine but this one the door to the balcony is not sealed so loud car noise alll night

Room was loud, Windows had no room darkening. We stayed before so other rooms were fine but this one the door to the balcony is not sealed so loud car noise alll night

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De 15:00 a 23:30

Antes de 11:00

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