Hotel Shawandha Costa Rica

Lugar seguro, muy lindo y Exelente desayuno

Tranquilo y buen desayuno

could have been better

El hotel es muy bonito y tranquilo, ideal para relajarse. Los bungalows, con su diseño cuidadosamente pensado, son muy cómodos y acogedores. El desayuno es sencillo pero delicioso, con todo lo necesario para empezar bien el día. El único punto negativo es que los bungalows están bastante cerca entre sí y las paredes no aíslan bien el sonido, por lo que cualquier ruido puede llegar a ser molesto para los vecinos.

Unfortunately, we were seduced by the beautiful pictures on the net, which must be a „little older “. Our bungalow did not correspond to the description - so the windows had no panes, but only nets. With it you can live well in the jungle, after all you can follow the outside noises perfectly. But the nets were badly damaged. The mattresses were through and under the sheets you should also better not look. When a heavy rain fell, the power initially went out for a long time - even if you are surprised that there is no generator or the garden apparently not well kept in a hotel of this category, also okay. However, we had to find that a huge tree in the parking lot had fallen on several cars and motorcycle rental cars. Our car was also affected-total damage. Not to imagine if we had arrived at the hotel a few minutes later. No one can do anything for that, but for the subsequent handling. We were virtually expelled from the hotel. Communication with police, car rental etc. were not possible. However, the promise to reimburse our accommodation costs - we had just moved into the room - was not respected in retrospect: Expedia as our travel portal referred to the rejection by the hotel. The Shawandha Lodge, in turn, referred to the cancellation policy. Multiple emails and phone calls with employees of the facility could not solve the issue.