Hotel Warari

This property doesn’t offer laundry nor free airport shuttle. It does have a laundry next door but isn’t administered by the hotel. Breakfast was nice although options were limited. Some of the staff were very nice and helpful.

Very nice hotel, good breakfast and tea at the lobby all day long. Staff was wonderful, especially Erlinda who was very friendly and spoke English very well. Walking distance to downtown Cusco, it also had all sorts of restaurants on tge same street.

Communication was poor regarding the “shuttle”. It’s only free one way and must pre-arranged. The oxygen has a charge but this wasn’t explained the first time I used it. The “Do Not Disturb” sign was not honored and our things were gone through or moved in the room. Some of the staff were very helpful and others not so much. The rooms do not have blackout curtains and the street light/noise is bad.

The staff were great! Especially Erlinda, she spoke English very well and really cared. It was nice coming down for tea in the evening and talking to her, i had ended up coming here to Cusco solo and felt very safe at the hotel.

Lo busqué por cercanía con Wanchaq Perú Rail y tiene ubicación privilegiada. Me ofrecieron lunche el día de mi excursión en tren ya que no podría tomar el desayuno. Agua disponible 24/7, te olvidas de comprar para beber. Traslado aeropuerto-hotel-aeropuerto solo incluye un viaje, el segundo lo pagas tú. En general, excelente!!. Volveré a Warari.

The hospitality of the staff at this hotel is astounding. We felt so very cared for and welcome. They always greeted us with smiles and even made us to-go meal baskets on days when we left before breakfast. They provided us an inexpensive laundry service and arranged our airport shuttle even though we needed to leave at 4 AM. The breakfast every morning was delicious. In addition to the normal spread, which consisted of different breads, meat, cheese, fresh fruit, fresh juices, cereals, tea, and coffee, they had hot items that were different each day. The hotel is spacious and has the feel of a boutique hotel or family-owned bed and breakfast. We loved the sitting areas on the third floor and the outdoor balcony on the top floor. The wifi is fine but a little spotty due to some older equipment. We stayed in a room with three beds and the room was clean, comfortable and well-designed, with ample space. Unfortunately, our experience was tainted by the lack of reliably-warm water. Mid-week, they changed us to a different room, but it was less reliable than our original room. So, it turned out that about 1/2 of our showers were either cold or barely warm. We also had fits with the shower doors not sliding open easily due to loose rollers on the track. We had a screwdriver and were able to get it tightened enough to slide open, but until we did it was pretty annoying.

The hotel had beautiful decor and well equipped. Walking distance to the Temple of the Sun and the train station. Reception was very helpful. We had dropped our laundry off to a place that said it would deliver it to the hotel by 8pm. The receptionist chased them up for us!

Booked for our last night in Cusco because of the airport shuttle service. The hotel was great with arranging our transport to the airport and even prepared breakfast to go for us. But the hotel itself was quite dusty and there was a sewage smell in the bathroom.

A estadia foi perfeita. Eu vim de um hotel bem ruim que ficava melhor localizado, mas todo o conjunto do hotel compensa ficar um pouco mais afastado, ele continua próximo a avenida principal. O atendimento é excelente, o café é básico mas ok e o resto confortável. Uma única observação é o site colocar o translado como gratuito e não ser, porém é bem barato, justo.

I recently stayed at this hotel and overall had a pleasant experience. The room was **spacious and clean**, which made my stay comfortable. The hotel also offers a **free shuttle bus to the airport**, which was very convenient, and I appreciated the **complimentary hot tea available in the reception area**. However, there were a few downsides. The **breakfast options were quite limited**, so it would be great if they could expand their menu. Another issue was the **lack of hot water** in the shower, which was quite inconvenient. Additionally, the **check-out time is at 9 AM**, which feels too early compared to most hotels (usually 11 AM or 12 PM). Despite these issues, the hotel provided good value for money, and the friendly staff made up for some of the shortcomings. If they could improve the hot water supply and extend the check-out time, it would make the stay much better. **Overall, a decent choice for a short stay**, especially if you need an airport shuttle.

Really nice stay. Only complaint was insufficient warm water to meet demand at times.

Started off great. The rooms are very clean (our most important feature) and close to what we needed with friendly staff. The water pressure in the shower wasn’t great, but worked. We stayed two nights. On our second night, we get back to the hotel about 10 pm for a very early wake up (3:30 am) and realize there is no running water. We go down to the front desk 3 times and eventually have running water about 11pm, though it takes 20 min for my shower to get lukewarm. We then lose running water sometime throughout the night and do not have it from at least 3am on. And the front desk worker had a very “oh well” attitude about it. I do not recommend staying here; the cleanliness does not outweigh the lack of running water (no shower, no flushing the toilet, no sink).

There was no wi-fi connection in the room. It was sooo weak. At the first time, hot water didn’t work so I was getting freezing. When I called the receptionist and he fixed it , but it was not enough hot and so weak and smelled wrong. It is very cheap to stay here, but I cannot stay here anymore.

Excelente trato del personal. A 15 minutos caminando del centro de Cusco. Deben mejorar en tener agua caliente las 24 horas, en la madrugada el agua estaba fría.

Our experience was just okay. I would not stay here again. No glasses provided in the room, the room had a bad odor, just an okay experience for a short stay. Breakfast was a 5/10.

The hospitality of the staff at this hotel is astounding. We felt so very cared for and welcome. They always greeted us with smiles and even made us to-go meal baskets on days when we left before breakfast. They provided us an inexpensive laundry service and arranged our airport shuttle even though we needed to leave at 4 AM. The breakfast every morning was delicious. In addition to the normal spread, which consisted of different breads, meat, cheese, fresh fruit, fresh juices, cereals, tea, and coffee, they had hot items that were different each day. The hotel is spacious and has the feel of a boutique hotel or family-owned bed and breakfast. We loved the sitting areas on the third floor and the outdoor balcony on the top floor. The wifi is fine but a little spotty due to some older equipment. We stayed in a room with three beds and the room was clean, comfortable and well-designed, with ample space. Unfortunately, our experience was tainted by the lack of reliably-warm water. Mid-week, they changed us to a different room, but it was less reliable than our original room. So, it turned out that about 1/2 of our showers were either cold or barely warm. We also had fits with the shower doors not sliding open easily due to loose rollers on the track. We had a screwdriver and were able to get it tightened enough to slide open, but until we did it was pretty annoying.

Booked for our last night in Cusco because of the airport shuttle service. The hotel was great with arranging our transport to the airport and even prepared breakfast to go for us. But the hotel itself was quite dusty and there was a sewage smell in the bathroom.

A good local Peruvian hotel. Great price, nice rooms, showers can be a little cold sometimes but it’s a great little hotel. My go to when I’m in Cusco for work.

We had a nice stay. Staff was very nice, specially Andres in the reception. Brasfast buffet was ok. Nothing luxurious. Walking distance to the main plaza about 15 minutes. Elevator is available, a big plus. Restaurants, shops plentiful in the area costing much less than in the main plaza.Things that needs to be taken care. Hot water goes away when you're showering. Returns later again. Its very annoying. They provide no irons. The toilet seat sits low. A common thing in Peruvian hotels.

I recently stayed at this hotel and overall had a pleasant experience. The room was **spacious and clean**, which made my stay comfortable. The hotel also offers a **free shuttle bus to the airport**, which was very convenient, and I appreciated the **complimentary hot tea available in the reception area**. However, there were a few downsides. The **breakfast options were quite limited**, so it would be great if they could expand their menu. Another issue was the **lack of hot water** in the shower, which was quite inconvenient. Additionally, the **check-out time is at 9 AM**, which feels too early compared to most hotels (usually 11 AM or 12 PM). Despite these issues, the hotel provided good value for money, and the friendly staff made up for some of the shortcomings. If they could improve the hot water supply and extend the check-out time, it would make the stay much better. **Overall, a decent choice for a short stay**, especially if you need an airport shuttle.

I had MANY quibbles with this hotel, but the main thing was disrespect from the staff. I have a physical issue from childbearing that takes extra care, but didn't have my usual things on the trip. Early in the morning of our departure, with an Uber on the way, I noticed a glare on the clerk's face when we exited the elevator. I had no idea it has anything to do with me. Wrong! He demanded 40 soles because they had found a stain on a sheet. Of course I was horrified and unaware, so we protested the charge. He then brought out a clear plastic bag with the sheet in it to confront me. Well, I'm sorry! It was certainly unintentional, and isn't it a business expense for a hotel to deal with stuff on sheets?! It is well known that you have to work on a potential stain as soon as possible to have success in removal. But NO, they saved it to stick it in my face the next day. Wow!! They could have written a discreet note the day before. or be professional and either wash the sheet in a timely manner or throw it out and accept that new sheets have to be purchased sometimes. But they prefer to humiliate the guests. More issues: thin curtains that let in too much light from the street; no apparent ability to control the heater (too hot for sleeping); dangerously slippery floors in room; surging hot/cold water in the shower; uninspired breakfast; pushy manager who demanded our key when we were going out the first day so they could clean (hmmm…); depressing, dated decor and more. : P

Excellent hotel. Hotel staff was very friendly. They helped me with all of my questions, helped me heat my dinner and getting a taxi. The room was very beautiful and clean. Highly recommended.

First room was in front, facing the road. There were no black out curtains and it was very lit at night. Front desk staff immediately offered to move us to inside room, which was better. However, the only window view was of a narrow atrium. The breakfast was okay. The people were very nice. It was a hike to Plaza de Armas, but very doable.

There was no wi-fi connection in the room. It was sooo weak. At the first time, hot water didn’t work so I was getting freezing. When I called the receptionist and he fixed it , but it was not enough hot and so weak and smelled wrong. It is very cheap to stay here, but I cannot stay here anymore.

Great stay we booked pretty last minute due to changing plans. The hotel was very nice but definitely had seen a bit of ware. Overall though can’t beat the value for the price

Big rooms, great breakfast and very kind staff👍👍

Communication was poor regarding the “shuttle”. It’s only free one way and must pre-arranged. The oxygen has a charge but this wasn’t explained the first time I used it. The “Do Not Disturb” sign was not honored and our things were gone through or moved in the room. Some of the staff were very helpful and others not so much. The rooms do not have blackout curtains and the street light/noise is bad.

The hospitality of the staff at this hotel is astounding. We felt so very cared for and welcome. They always greeted us with smiles and even made us to-go meal baskets on days when we left before breakfast. They provided us an inexpensive laundry service and arranged our airport shuttle even though we needed to leave at 4 AM. The breakfast every morning was delicious. In addition to the normal spread, which consisted of different breads, meat, cheese, fresh fruit, fresh juices, cereals, tea, and coffee, they had hot items that were different each day. The hotel is spacious and has the feel of a boutique hotel or family-owned bed and breakfast. We loved the sitting areas on the third floor and the outdoor balcony on the top floor. The wifi is fine but a little spotty due to some older equipment. We stayed in a room with three beds and the room was clean, comfortable and well-designed, with ample space. Unfortunately, our experience was tainted by the lack of reliably-warm water. Mid-week, they changed us to a different room, but it was less reliable than our original room. So, it turned out that about 1/2 of our showers were either cold or barely warm. We also had fits with the shower doors not sliding open easily due to loose rollers on the track. We had a screwdriver and were able to get it tightened enough to slide open, but until we did it was pretty annoying.

This hotel was close to everything; stores, restaurants, etc. The rooms were ample and clean. Staff was very friendly and helpful. Would stay here again.

A limpeza é impecável, café da manhã de muita qualidade porém o wifi não funciona bem, cai toda hora o sinal é bem ruim e estivemos no segundo andar, o acústico do hotel deixa a desejar já que ficamos uma noite inteira sem dormir devido aos hóspedes do quarto acima não paravam de rir alto, correr e balançar a cama, foi uma noite difícil e cogitamos procurar uma outra estadia porém ao falar com o rapaz da recepção o mesmo informou que o casal já havia saído.

I had MANY quibbles with this hotel, but the main thing was disrespect from the staff. I have a physical issue from childbearing that takes extra care, but didn't have my usual things on the trip. Early in the morning of our departure, with an Uber on the way, I noticed a glare on the clerk's face when we exited the elevator. I had no idea it has anything to do with me. Wrong! He demanded 40 soles because they had found a stain on a sheet. Of course I was horrified and unaware, so we protested the charge. He then brought out a clear plastic bag with the sheet in it to confront me. Well, I'm sorry! It was certainly unintentional, and isn't it a business expense for a hotel to deal with stuff on sheets?! It is well known that you have to work on a potential stain as soon as possible to have success in removal. But NO, they saved it to stick it in my face the next day. Wow!! They could have written a discreet note the day before. or be professional and either wash the sheet in a timely manner or throw it out and accept that new sheets have to be purchased sometimes. But they prefer to humiliate the guests. More issues: thin curtains that let in too much light from the street; no apparent ability to control the heater (too hot for sleeping); dangerously slippery floors in room; surging hot/cold water in the shower; uninspired breakfast; pushy manager who demanded our key when we were going out the first day so they could clean (hmmm…); depressing, dated decor and more. : P

Good hotel in a great location, very clean with friendly staff. I had altitude sickness, and the staff, especially Erica, went out of their way to help me through it. A nice bonus was that on the day we had to leave at 5 AM for an excursion, they prepared a breakfast box for us. On our last day, they also allowed us a late check-out (for a small surcharge), which was very convenient. The only downside was that, for some reason, the bathroom had a bad smell. Other than that, everything was great and much appreciated!

Excellent hotel, with a warm and hospitable front desk staff and a good fresh breakfast each morning. We want to give a special shout out and thank Janet for her attention and prompt service through our stay.

Communication was poor regarding the “shuttle”. It’s only free one way and must pre-arranged. The oxygen has a charge but this wasn’t explained the first time I used it. The “Do Not Disturb” sign was not honored and our things were gone through or moved in the room. Some of the staff were very helpful and others not so much. The rooms do not have blackout curtains and the street light/noise is bad.

Absolutely wonderful. We were here for four nights and all of our questions/concerns were answered and solved before we even arrived! The staff is helpful and accommodating, speaking with us in English as we do not speak Spanish. Breakfast is provided. Alinda and staff went above and beyond in assisting us because we had two early morning excursions. First, they communicated with the tour in Spanish and would let us out only when the tour guide has arrived to make sure that we were completely safe and did not have to wait outside for the tour to arrive. Second, knowing that we would be leaving early in the morning, they packed us sandwich bags in advance to us leaving and missing breakfast. HOW THOUGHTFUL! this was not required but they took the initiative to do so. This made a deep impact on our trip and was heartfelt during our trip. The staff is available for anything questions you have during your stay and provided great correspondence even before our arrival and we knew that we picked the right place! The place is clean and organized. It is close to the city center but extremely peaceful and safe. Warari allowed us to leave our luggage with them after check-out when our flight out of Cusco was in the evening. Totally appreciated! Gave us an additional stress-free afternoon to enjoy in Cusco! No complaints at all and everyone in the hotel was willing to help! If I am visiting Cusco (other places too) again, this is certainly something I will remember and recommend!

The staff were great! Especially Erlinda, she spoke English very well and really cared. It was nice coming down for tea in the evening and talking to her, i had ended up coming here to Cusco solo and felt very safe at the hotel.

Great location, staff very friendly they try everything to make you feel great.

Nos encantó nuestra estancia en el hotel, desde la decoración hasta el trato muy amable del personal. Nos hicieron el favor de guardarnos unos días las maletas mientras visitábamos Machupichu. La ubicación también es muy conveniente. En resumen, totalmente recomendable.

The hospitality of the staff at this hotel is astounding. We felt so very cared for and welcome. They always greeted us with smiles and even made us to-go meal baskets on days when we left before breakfast. They provided us an inexpensive laundry service and arranged our airport shuttle even though we needed to leave at 4 AM. The breakfast every morning was delicious. In addition to the normal spread, which consisted of different breads, meat, cheese, fresh fruit, fresh juices, cereals, tea, and coffee, they had hot items that were different each day. The hotel is spacious and has the feel of a boutique hotel or family-owned bed and breakfast. We loved the sitting areas on the third floor and the outdoor balcony on the top floor. The wifi is fine but a little spotty due to some older equipment. We stayed in a room with three beds and the room was clean, comfortable and well-designed, with ample space. Unfortunately, our experience was tainted by the lack of reliably-warm water. Mid-week, they changed us to a different room, but it was less reliable than our original room. So, it turned out that about 1/2 of our showers were either cold or barely warm. We also had fits with the shower doors not sliding open easily due to loose rollers on the track. We had a screwdriver and were able to get it tightened enough to slide open, but until we did it was pretty annoying.

This is a classic hotel in Cusco, very well maintained in my opinion, and very affordable to stay while visiting Machu Picchu and Cusco. Luiyi and Yanet from front desk did an excellent job with me, taking care of all details. I felt safe all time there and around. The hotel does not have a restaurant, but there are lot of them around very close. They have breakfast included, and if you, as I did, have to leave early, they provide a breakfast box to go as a courtesy. I truly recommend this hotel to everyone arriving in Cusco for any reason.

First room was in front, facing the road. There were no black out curtains and it was very lit at night. Front desk staff immediately offered to move us to inside room, which was better. However, the only window view was of a narrow atrium. The breakfast was okay. The people were very nice. It was a hike to Plaza de Armas, but very doable.

Clean, comfortable room, convenient to Wanchaq train station, and a short walk to the historic district. Breakfast was good with eggs cooked to order.

I was happy with my 2-night stay there. The breakfast was good. The room was clean and quiet. The staff were nice and helpful. I'd stay there again. It's a pleasant walk to the Plaza de Armas and other things to see in Cusco.

Staff was friendly. Great location. Low price

Very nice hotel. Staff was great. Location was perfect for a one night stay before heading to the airport. Close enough to walk to the historic district.

Lo busqué por cercanía con Wanchaq Perú Rail y tiene ubicación privilegiada. Me ofrecieron lunche el día de mi excursión en tren ya que no podría tomar el desayuno. Agua disponible 24/7, te olvidas de comprar para beber. Traslado aeropuerto-hotel-aeropuerto solo incluye un viaje, el segundo lo pagas tú. En general, excelente!!. Volveré a Warari.

Muy buena ubicación, buena relación calidad precio. Atención amable.

This hotel was close to everything; stores, restaurants, etc. The rooms were ample and clean. Staff was very friendly and helpful. Would stay here again.

me gusto el sector donde se ubica cerca de principales vias, atencion muy buena lo recomiendo de acuerdo a su presupuesto muy complacido con la relacion precio servicio saludos desde guatemala oscar portillo estuve 4 noches

Warari is a safe place. The staff is friendly. Breakfast is delicious . Property is clean . There is a great variety of restaurants near within walking distance closed to the Plaza de armas. (10 minutes walking distance).

Il y avait des petits boites à déjeuner quand qu’on partait tôt pour des expéditions!

This property doesn’t offer laundry nor free airport shuttle. It does have a laundry next door but isn’t administered by the hotel. Breakfast was nice although options were limited. Some of the staff were very nice and helpful.

Good hotel in a great location, very clean with friendly staff. I had altitude sickness, and the staff, especially Erica, went out of their way to help me through it. A nice bonus was that on the day we had to leave at 5 AM for an excursion, they prepared a breakfast box for us. On our last day, they also allowed us a late check-out (for a small surcharge), which was very convenient. The only downside was that, for some reason, the bathroom had a bad smell. Other than that, everything was great and much appreciated!

Muy buen desayuno

Excellent hotel, with a warm and hospitable front desk staff and a good fresh breakfast each morning. We want to give a special shout out and thank Janet for her attention and prompt service through our stay.

Not such a good experience for what Google shows as a 5 star hotel - it’s at most 3 even from local standards - we booked 2 rooms - one for 3 kids with 2 queen beds but not sure why they charged extra person charge ( which will be contested) and we booked ‘premium’ room with a King bed but during check in they didn’t have it available- gave it someone else! And couple of times had to call front desk to have water turned on for the bathrooms - and one time we opted to try the free breakfast there was hardly enough for the guests present; and apparently they have a quota for a single toilet roll per bathroom. They only good thing was rooms and bathrooms were clean and there was heat

Relación al costo es un buen hotel el desayuno 10/10

The hospitality of the staff at this hotel is astounding. We felt so very cared for and welcome. They always greeted us with smiles and even made us to-go meal baskets on days when we left before breakfast. They provided us an inexpensive laundry service and arranged our airport shuttle even though we needed to leave at 4 AM. The breakfast every morning was delicious. In addition to the normal spread, which consisted of different breads, meat, cheese, fresh fruit, fresh juices, cereals, tea, and coffee, they had hot items that were different each day. The hotel is spacious and has the feel of a boutique hotel or family-owned bed and breakfast. We loved the sitting areas on the third floor and the outdoor balcony on the top floor. The wifi is fine but a little spotty due to some older equipment. We stayed in a room with three beds and the room was clean, comfortable and well-designed, with ample space. Unfortunately, our experience was tainted by the lack of reliably-warm water. Mid-week, they changed us to a different room, but it was less reliable than our original room. So, it turned out that about 1/2 of our showers were either cold or barely warm. We also had fits with the shower doors not sliding open easily due to loose rollers on the track. We had a screwdriver and were able to get it tightened enough to slide open, but until we did it was pretty annoying.

Not sure why Google shows this as a 5-star hotel - it’s at most 3 and that’s being generous even from local standards; we booked a room for 3 kids with 2 queen beds and they charged an extra guest fee (which will be contested) and booked one with King bed which they didn’t have during checkin; location is ok, couple of times had to call front desk to have water turned on as there was no water in the bathrooms, and looks like they have a quota for only single toilet roll per stay! and one time we decided to take them up for the free breakfast there was hardly anything there. But rooms were clean and there was heat!

En general todo muy bien, solo en nuestra habitación la secadora no servía y en un lugar en donde hace frío es necesario, lo comentamos en recepción, pero no lo cambiaron. El servicio de desayuno, considero les falta atención en que siempre haya comida.