Lotus Inn and Suites Nashville

Good location for the airport, quieter than you might think. Good size room. The linens were old and warn, drying yourself after a shower left you covered in white cotton from your towels. A number of cigarette burns noted in the none smoking room. The fridge worked but barely, no kettle in the room or microwave. You can park directly outside your room which is good. Although the fittings and finishings were old and dated it was clean and dry, the air conditioning worked well but less than easy to operate. No electric outlets near the bed or side units but there are spare outlets available in the room. Overall, the room was value for the money paid as I only used it as a secure place to sleep.

We checked in and checked out within a matter of minutes. The bedding was stained/dirty. There was hair everywhere (obviously from multiple people). There were cockroaches everywhere. The desk clerk was rude and inappropriate. The rooms smelled like they hadn't been cleaned in months, maybe years. If this is your only choice for a hotel, sleep on the streets. The streets would be cleaner.

Black mold above bathroom, some light bulbs didn't work, weird smell, toilet wasn't clean. Will not stay here again.

The grout in the shower was black. I used an entire bottle of bleac cleaing the bathroom. It was absolutey disgusting

Everything was tore up in room the tub was gross as well as the dirty floor and one bed sheets were filthy with nasty spots all over them and last there were roaches everywhere dead and alive just a total waste of money and had audacity to charge 50$ deposit when room was terrible I mean terrible I took pictures just in case they tried saying I broke something that was already hanging out of walls it was even black mold all in bathroom I’m definitely going to social media with a review that place is clearly for drug addicts a low level motel I will never stay again I’ll sleep in car rather get room there

This was the most discusting place I have ever stayed crack pipe left in the bathroom glass on the floors dirty bathroom was afraid to remove my shoes for fear of catching something cigarette burns on the bed sheets and bathtub the drain would not work bathtub filled up while showering and was still full the next day drugs and crack all around the place did not feel safe would definitely not recommend going to this place ever even if it was free I have stayed in some dirty places but never anything like this

All three rooms that we looked at were terrible toilet did not work room smelt of mold and mildew visible mode all over the bathroom walls. Smoke burns in the bed sheets were not clean. Customer service was terrible. Parking lot had full overflowing trash cans all over it right by the room doors not a single good thing to say about this place manager was rude as well not helpful at all, as if they were used to people complaining.

The ceiling in the bathroom was covered in black mold. The sheets and coverlet were clean but had multiple cigarette burns. It would have been nice to have a comforter or blanket in the room since it was January, cold, and there were pronounced gaps between the door and doorframe. I turned up the heat a little more to combat the cold. Unlike other reviewers, my room had no insects, no bedbugs. Some pillows were lumpy and stained. No one was available at the checkout desk for my early morning checkout at 5am. Furniture was damaged. Inside of drawers were dirty.

Was a complete mess. Room was filthy especially the bathroom.. the toilet cover was falling off.. bathroom door towels were filthy. The supposedly white shower curtain were brown.. would not recommend

It was 100 degrees in TN when we stayed. We walked into a room that didn't have the air running when we checked in at 8pm. At 9am the following morning it was still 75 degrees in the room. It was supposed to be a non smoking room however the smell of cigarettes hit you the second you opened the door. Cig burns covered the edge of the tub that had missing pieces off the faucet. The floors were so filthy your feet would be black when you got in the shower and black water would run down the drain. The bed sheets had what appeared.blood stains from a woman's monthly. We did not sleep all night and when calling to the front desk we realized the phone was just for looks. The telephone cord was cut that goes to the wall jack. Was denied use of a fan and was not compensated for stay. Was offered a 12pm check out. Won't be staying there again.

We stayed there for 2 days and it was the worst place we ever stayed in!!! It was so dirty, we had hair on the pillows, dirty spots on the blanket, mold, hair in the bathtub, ants, cockroaches. When we asked the staff to change the room or get a refund he told us no was super rude did not care. After the first night my body felt itchy I am just disgusted.

My tv didn’t work poor Wi-Fi

So my room door lock looked like someone tried to break into it . The door doesn’t close enough to keep the cold air out. It was a cigarette in the shower but was supposed to be a nonsmoking room. The bed linen was dirty which they didn’t have a comforter just two sheets. The pillow cases and rags and towers were in the worst condition ever , the toilet was stopped up . Indian man that was working the front asked me if I touched anything only to end up giving me a plunger and said no rooms was available. You definitely get what you pay for here .

Overall, it wasnt too great. The bed felt like we were just sleeping on a box spring, cigarette burns on the couch and parts of the bedding, the vent in the bathroom was off and laying on the floor and inside the vent itself was extremely dusty, the TV remote wouldn't work, and the doorhad a crack between ot and the wall to where you could see outside. Will not be returning.

It was a clean room and cracker barrel, waffle house and a few gas stations are very close by. There was a whole in the bathroom wall and had to get my card redone both nights so that I could get back in my room

Wasn’t permitted to enter lobby. Bed wasn’t made. AC unit parts laying in room Smell was horrible

Only suitable for crack house. Doors don't shut or lock from being broken into on any of the rooms.

Our door was partiall out of the frame and the bathroom could have been cleaner. There were obvious signs of previously being a smoking room. But it was relatively quiet, out of the way, and check in was quick and easy.

The beds were super stiff

I checked in and went to my room about 90 minutes later. Room 111. Not only did the main door not seal properly, the door that joined rooms was barely staying up. There was a small piece of wood nailed to the bottom that kept it closed.Clothes dressing was completely broken. Night stand drawer was full of mold and bullet knife. Bathroom was full of stains and the fan not only didn't work but the cover wasn't on. I need a refund for this room. Thankfully a hotel across the street had a safe room available. I'll be contacting Expedia support with pictures. This is completely unacceptable.

The TV in my room is broken and the bathroom door will not shut and they will not move me to a different room or give me a discount or a free night stay or anything nothing to make it right won't stay here again

They are a rip off stayed there a couple of times and when I decided to book another room they didn’t let me get my room saying I needed too be 21 but I’ve been there plenty of times too but a room but one dude there is very nice just this one person he is so rude and he is a rip off he won’t let you get your room I tried too get my money back and I couldn’t and I didn’t even get too stay

Our door did not shut all the way, the front desk people are very rude and have the door locked constantly. I asked for towels and got a jumbled up bunch of towels after beating on the door for someone to come out from the back and unlock the door.

The people that work here are great people. The hotel could be in a little better condition but it's not bad at all. I appreciate the staff for going out of there way to help me and my wife out during an emergency. I will definitely be back. TY

Hotel was “out of” the room that I reserved. Night male staff informed me they will do a second night at no cost. Morning male staff denied request, was rude, disrespectful. The next time I reserved a room, “morning male staff, tall and skinny one, has targeted me, assigning me a room where door didn’t close or lock, and the a/c didn’t cool. I asked to be reassigned- he denied at first. This place needs to be condemned and the staff should not be in customer service job positions.

This place was a nightmare! Staff was very rude and entered our room without consent while we not there. There were guys out in the parking lot visibly selling and smoking crack, as well as other drugs. There was also very obvious prostitution. Room door did not shut all the way, smoke detectors were taken apart and disabled, absolutely no toiletries and a half a roll of toilet paper. Fridge was unusable because it was frozen up with 3 inches thick of ice.

Nice and quiet. Friendly staff. Great pizza within walking distance

The sheets and every part of the room was dirty and gross. When asked for new sheets the staff member ag the desk said “this is a 1 star hotel. Do you expect 5 star room?” I said, “no but I do expect a clean room” he refused to refund us. And told us this is what you get for a 1 star hotel. Avoid this dirty stain filled hotel at all costs.

This was the dirtiest place I have ever seen. I asked for a refund and was cussed out by the staff. I actually didn’t even stay. I had to go to another hotel bc I didn’t feel safe at all! The worst hotel EVER!!!

If your room is cheap, they will put you in a room with a full bed instead of a King. In addition to this, there was a bad leak from the toilet and no chair. The front desk person didn't prioritize my concerns.

I have tons of photos of the room. When I arrived at 1:40am from Florida on my cross country move from Florida to Minnesota to this motel. I went to check in and the manager started to yell at me for my medical alert service dog. I explain this was my service dog. He then stated I needed proof she was a service dog. I said no you can ask me the legal questions but that’s all I need to prove. He became irritate shoving my license back at me and stating I could go somewhere else. (My room was already paid for) I called the police for discrimination and once he heard the dispatcher over the phone reciting the law to him and sending a unit he rushed me into my room. Upon getting into my room. The lights didn’t work, the carpet was ripped up from the floor in many places. As well as random blood stains and other mysterious stains on walls, chairs, other surfaces and THE BEDDING. Burn holes in the bedding, missing door handle on the bathroom. Door of the motel didn’t close all the way and the entire time I unloaded my car and was getting into my hotel the attendant paced back and forth watching me. I had the worst sleep I’ve my night and only stayed a total of 4 hours. I would never recommend this place to my worst enemy. It was terribly unsafe, unprofessional, unwelcoming and absolutely disgusting.

I honestly can’t believe this place is still operation in 2024. There are millions of bugs flying around the check in and crackheads all around the parking lot making deals and lurking, watching you as you enter your room. I found a roach after 15 seconds of walking into my room. This place has to be shut down.

Sheets had holes and there were marks on the sheets. The towels left lint on you after bathing. Reasonable price for the room. Convenience was the main reason for choosing this place it’s close to the airport ✈️. Not far from a fuel ⛽️ station close to a fast food restaurant. Although a non smoking room there were cigarette burns . Plus side, good sized room air conditioning working although loud, hot and cold water. I would consider returning because of the location. Otherwise it’s a “dive”.

Horrible! Upon arrival there appeared to be a gang gathered in the parking lot. The door to the lobby was locked. We were let in. The lobby was a mess with boxes and other items laying around. It stunk. We were asked if we wanted non-smoking. I said yes, that's what we're registered for. We got a very worn out key card. We drove around to where our room was. We were stared at by a shirtless guest while we sat in our car. He left. We left our items in the car to go check the condition of the room because at this point we were debating staying. We entered the room which stunk terrible of smoke. The bedspread was dirty. We didn't look at anything else. We went back to the lobby and asked for a refund. We were told yes, we can have a refund. We left. We have yet to receive the refund and that was May 3.

It was a clean room and cracker barrel, waffle house and a few gas stations are very close by. There was a whole in the bathroom wall and had to get my card redone both nights so that I could get back in my room

2 people back to back we didn’t know came knocking on the door. 1 was waiting by the door when we pulled up to our room.

This place was a nightmare! Staff was very rude and entered our room without consent while we not there. There were guys out in the parking lot visibly selling and smoking crack, as well as other drugs. There was also very obvious prostitution. Room door did not shut all the way, smoke detectors were taken apart and disabled, absolutely no toiletries and a half a roll of toilet paper. Fridge was unusable because it was frozen up with 3 inches thick of ice.

Friendly service. Quiet. Easy access.

Nice and quiet. Friendly staff. Great pizza within walking distance

Good location for the airport, quieter than you might think. Good size room. The linens were old and warn, drying yourself after a shower left you covered in white cotton from your towels. A number of cigarette burns noted in the none smoking room. The fridge worked but barely, no kettle in the room or microwave. You can park directly outside your room which is good. Although the fittings and finishings were old and dated it was clean and dry, the air conditioning worked well but less than easy to operate. No electric outlets near the bed or side units but there are spare outlets available in the room. Overall, the room was value for the money paid as I only used it as a secure place to sleep.

Nice and quiet. Clean with friendly staff.

It was a clean room and cracker barrel, waffle house and a few gas stations are very close by. There was a whole in the bathroom wall and had to get my card redone both nights so that I could get back in my room

Good having room service, lot of others don’t have.

Nice and quiet. Friendly staff. Great pizza within walking distance