The Terrace Club Wellness Thalasso At Busena
US$ 426
/noite
Média para novembro
Preços para The Terrace Club Wellness Thalasso At Busena
Selecione datas para ver preços e disponibilidade
US$ 426
/noite
Média para novembro
Preços médios mensais
Em The Terrace Club Wellness Thalasso At Busena, o preço por noite é, em média, US$ 393 no mês mais barato (abril) e US$ 621 no mês mais caro (agosto), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 446 |
| fevereiro | US$ 419 |
| março | US$ 400 |
| abril | US$ 393 |
| maio | US$ 440 |
| junho | US$ 420 |
| julho | US$ 537 |
| agosto | US$ 621 |
| setembro | US$ 517 |
| outubro | US$ 508 |
| novembro | US$ 426 |
| dezembro | US$ 457 |
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nov. · US$ 426
N
D
Mais caro: agosto (aprox. US$ 621)
Mais barato: abril (aprox. US$ 393)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Se procura entretenimento e atividades recreativas, encontrará uma piscina exterior, Sauna e uma sala de fitness. O espaço dispõe também de W...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Se procura entretenimento e atividades recreativas, encontrará uma piscina exterior, Sauna e uma sala de fitness. O espaço dispõe também de Wi-fi grátis e de serviços de concierge. As principais atrações locais ficam à distância de uma curta viagem de autocarro, inteiramente grátis.
Comodidades para negócios
As principais comodidades incluem acesso à internet com fios grátis, um serviço de limpeza a seco e uma receção aberta 24 horas. Há estacionamento no local.
Restaurante
Para saciar a sede e descontrair no final do dia, dirija-se ao bar/lounge ou ao bar junto à piscina. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 6:30 e as 10:30.
Quartos
Sinta-se em casa num dos 68 quartos com ar condicionado, um frigorífico e um minibar. As unidades contam com uma varanda. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de um polibã e uma banheira separados, artigos de higiene grátis e bidé.
Localização
Com uma estadia The Terrace Club Wellness Thalasso At Busena em Nago, ficará perto da praia, a 15 minutos de carro de Câmara Municipal de Nago e de Parque Quase-Nacional Okinawakaigan. Este resort de luxo está a 11,5 km (7,2 mi) de Praia de Manza e a 33,5 km (20,8 mi) de Aquário de Okinawa Churaumi.
O que há nas proximidades
Parque Quase-Nacional Okinawakaigan(0.1 milhas)
Praia de Busena(0.2 milhas)
Praia de Kise(0.3 milhas)
Praia de Kariyushi(0.5 milhas)
Bankoku Shinryokan(0.6 milhas)
Clube de Campo Kise(1.1 milhas)
Praia de Kibogaoka(1.4 milhas)
Parque Marinho de Busena(1.5 milhas)
Mission Beach(2.9 milhas)
Praia de Atsuta(3.1 milhas)
Clube de Golfe Chura Orchard(4 milhas)
Estação de Estrada Kyoda(4 milhas)
Resort de Golfe Atta Terrace(5.3 milhas)
Câmara Municipal de Nago(6.4 milhas)
Parque Histórico do Castelo de Nago(6.7 milhas)
O aeroporto preferencial para The Terrace Club Wellness Thalasso At Busena é o de Naha (OKA)(46.4 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Serviço de estacionamento
Localização
Kise 1750, Japão
Parque Quase-Nacional Okinawakaigan (0.1 milhas)
Praia de Busena (0.2 milhas)
Praia de Kise (0.3 milhas)
Praia de Kariyushi (0.5 milhas)
Bankoku Shinryokan (0.6 milhas)
Clube de Campo Kise (1.1 milhas)
Opções de quartos
8
Quarto Club, 2 quartos, não fumadores, vista para o oceano (Adult Only 13 or over)
Detalhes do quarto
4× Camas Individuais
Dormidas 4
893 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira e duche separados
7
Quarto Club, não fumadores, vista para o mar (Ocean View Adult Only 13 or over)
Detalhes do quarto
2 Camas Individuais
Dormidas 2
581 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira e duche separados
6
Quarto Club, não fumadores (Lower Floor - Adult Only 13 or over)
Detalhes do quarto
2 Camas Individuais
Dormidas 2
581 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira e duche separados
9
Quarto Club, não fumadores (Sunset View Adult Only 13 or over)
Detalhes do quarto
2 Camas Individuais
Dormidas 2
581 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira e duche separados
Avaliações dos hóspedes sobre The Terrace Club Wellness Thalasso At Busena
9.4
Soberbo
Com base em 692 avaliações verificadas
Quem se hospeda aqui?
Casal
57%
Família
28%
Grupos
10%
Individual
4%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em diversas avaliações, os hóspedes descrevem o The Terrace Club Wellness Thalasso At Busena como um refúgio tranquilo, voltado para adultos, à beira-mar, com uma equipe atenciosa e excelente e um forte programa de bem-estar, com destaque para as piscinas de hidroterapia Thalasso e as vistas serenas do oceano.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em diversas avaliações, os hóspedes descrevem o The Terrace Club Wellness Thalasso At Busena como um refúgio tranquilo, voltado para adultos, à beira-mar, com uma equipe atenciosa e excelente e um forte programa de bem-estar, com destaque para as piscinas de hidroterapia Thalasso e as vistas serenas do oceano.
Os quartos são amplamente considerados espaçosos e silenciosos, embora alguns notem colchões firmes e ocasionais problemas de configuração ou preocupações com a decoração desatualizada. O café da manhã é frequentemente elogiado pelas opções saudáveis e sucos frescos, enquanto a localização é bastante remota e a restauração no local pode parecer limitada, levando alguns hóspedes a jantar na propriedade irmã. Espere uma escapada restauradora, focada no bem-estar.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As piscinas de hidroterapia Thalasso, o spa e a piscina infinita são os destaques, com acesso à praia e a opção de usar as instalações do hotel irmão.
Avaliações dos hóspedes relacionadas
10
nariakira
31 de ago. de 2025
·
A estadia foi de 1 noite
インフィニティプールがとても快適 貸切の時間帯があって優雅な時間でした
インフィニティプールがとても快適 貸切の時間帯があって優雅な時間でした
4
Gwion
3 de jul. de 2024
·
A estadia foi de 4 noites
Having looked forward to our stay at the end of our tour of Japan and booking the terrace club we were underwellmed by the club. Whilst the room was spacious and with great views, the beds were short and uncomfortable as was the lack of blackout blinds. Overall decor was dated for an offering of this level and does not compare to Shangri-la or Jumeirah brands. Club pool facilities were pior, uncomfortable sun loungers, parasols that blew over, no operational pool bar and no wifi coverage. The staff for breakfast, tea and happy hour were mostly good and friendly, we would especially callout excellent service from Kaneshiro. The main terrace hotel was far better visually, much more comfortable sun loungers but again no wifi coverage by the pool, no operational pool bar, no where to get water and cafe only from 11am. We were also found it difficult to get food on sunday 30th in any of the restaurants other than the buffet which we had the previous night, other restaurants were either closed or hosting private functions. We eneded up having room service. Overall great location, huge potential, but dated and lacks the superior offering of other brands.
Having looked forward to our stay at the end of our tour of Japan and booking the terrace club we were underwellmed by the club. Whilst the room was spacious and with great views, the beds were short and uncomfortable as was the lack of blackout blinds. Overall decor was dated for an offering of this level and does not compare to Shangri-la or Jumeirah brands. Club pool facilities were pior, uncomfortable sun loungers, parasols that blew over, no operational pool bar and no wifi coverage. The staff for breakfast, tea and happy hour were mostly good and friendly, we would especially callout excellent service from Kaneshiro. The main terrace hotel was far better visually, much more comfortable sun loungers but again no wifi coverage by the pool, no operational pool bar, no where to get water and cafe only from 11am. We were also found it difficult to get food on sunday 30th in any of the restaurants other than the buffet which we had the previous night, other restaurants were either closed or hosting private functions. We eneded up having room service. Overall great location, huge potential, but dated and lacks the superior offering of other brands.
8
rie
28 de nov. de 2025
·
A estadia foi de 2 noites
すべてのスタッフの方々、先回りして下さって丁寧なご対応で、とても快適で心地よい滞在となりました。 タラソプールが素晴らしく、滞在中は毎日利用しました。
すべてのスタッフの方々、先回りして下さって丁寧なご対応で、とても快適で心地よい滞在となりました。 タラソプールが素晴らしく、滞在中は毎日利用しました。
10
Akemi
20 de dez. de 2025
·
A estadia foi de 15 noites
We had one of the best experiences of our Japan trips at this hotel. From the healthy breakfast buffet, fresh juices made from an actual juicer and to the cleanliness and aesthetic detail of the whole resort… Solace and rejuvenation was found. The staff is so hardworking, kind and truly made the entire experience. <3 The Thalasso pool also is a great tool for healing one’s body and everything was world class. We will be returning.
We had one of the best experiences of our Japan trips at this hotel. From the healthy breakfast buffet, fresh juices made from an actual juicer and to the cleanliness and aesthetic detail of the whole resort… Solace and rejuvenation was found. The staff is so hardworking, kind and truly made the entire experience. <3 The Thalasso pool also is a great tool for healing one’s body and everything was world class. We will be returning.
10
Huw
22 de jun. de 2024
·
A estadia foi de 4 noites
An excellent hotel, made fantastic by wonderful staff, great rooms and facilities. The Thalassotherapy pool is an experience in itself and the benefit of being able to use all the Terrace facilities up the hill is an added bonus! Umeki at reception could not have been more helpful.
An excellent hotel, made fantastic by wonderful staff, great rooms and facilities. The Thalassotherapy pool is an experience in itself and the benefit of being able to use all the Terrace facilities up the hill is an added bonus! Umeki at reception could not have been more helpful.
10
Chieko
28 de jan. de 2024
·
A estadia foi de 5 noites
いつも通りメンテナンスが行き届いており、スタッフの方の気さくな対応も心地よく、ゆったりとした時間を過ごせました。 ジムのマシンが変わっていてgood!!です。またの再訪を楽しみにしています。
いつも通りメンテナンスが行き届いており、スタッフの方の気さくな対応も心地よく、ゆったりとした時間を過ごせました。 ジムのマシンが変わっていてgood!!です。またの再訪を楽しみにしています。
10
Chris
26 de jun. de 2024
·
A estadia foi de 5 noites
If you want a quiet resort right on the beach this is the place. The Thalasso massage pool is a bonus, my wife loved it and was in it everyday. The service crom the staff was top notch. We enjoyed the pool and breakfast more at sister resort which is a quick few minute gof cart ride. The staff at both resorts were fantastic.
If you want a quiet resort right on the beach this is the place. The Thalasso massage pool is a bonus, my wife loved it and was in it everyday. The service crom the staff was top notch. We enjoyed the pool and breakfast more at sister resort which is a quick few minute gof cart ride. The staff at both resorts were fantastic.
10
Kathryn
4 de out. de 2024
·
A estadia foi de 3 noites
Beautiful spacious room with an incredible view. The pools and beach were great and very quiet. The staff was exceptional, attentive and always wanting to help. Only one staff member spoke English, Peem was really great, though it was challenging to communicate when she wasn’t on shift. Laundry facilities were constantly busy and in the “sister resort” which was quite inconvenient. The bed was firm and could use a mattress topper for comfort. Pillows and bedding were perfect. The buffet breakfast and dinner were lovely and definitely worth it. Overall this was a very nice stay.
Beautiful spacious room with an incredible view. The pools and beach were great and very quiet. The staff was exceptional, attentive and always wanting to help. Only one staff member spoke English, Peem was really great, though it was challenging to communicate when she wasn’t on shift. Laundry facilities were constantly busy and in the “sister resort” which was quite inconvenient. The bed was firm and could use a mattress topper for comfort. Pillows and bedding were perfect. The buffet breakfast and dinner were lovely and definitely worth it. Overall this was a very nice stay.
10
Jose
21 de jul. de 2024
·
A estadia foi de 7 noites
Great wellness property at Terrace Club, the little brother of main property, the relaxation and jets pools were amazing, the service in general was excellent, the rooms were nice and big, Peem and Takatani were exceptional ! We highly recommend this property !
Great wellness property at Terrace Club, the little brother of main property, the relaxation and jets pools were amazing, the service in general was excellent, the rooms were nice and big, Peem and Takatani were exceptional ! We highly recommend this property !
10
Deborah
23 de mai. de 2025
·
A estadia foi de 4 noites
My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!
My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As avaliações descrevem consistentemente a propriedade como muito limpa e bem cuidada.
Avaliações dos hóspedes relacionadas
10
JUNGWON
22 de fev. de 2023
·
A estadia foi de 4 noites
좋습니다! 오래되었다고 해서 걱정했는데 깔끔하고 직원분들 엄청 친절하세요 한국분 직원 한분이 계셔서 더 반가웠습니다
좋습니다! 오래되었다고 해서 걱정했는데 깔끔하고 직원분들 엄청 친절하세요 한국분 직원 한분이 계셔서 더 반가웠습니다
10
HIROMI
4 de jan. de 2026
·
A estadia foi de 4 noites
仕事を頑張ったご褒美でほぼ毎年訪ねます。 ウェルネスに泊まっていながら、朝食はメニューが豊富なザ・ブセナテラスでいただきます（笑） パンケーキがメニューから無くなっていたのが残念です。以前は、パンケーキ→ワッフル→フレンチトーストが日替わりで出ていたのに、一昨年から2種類になっているようです。 3泊以上するときに楽しみにしていたのですが…。 その他は、いつもどこも清潔でスタッフの方々の気配りも完璧です。
仕事を頑張ったご褒美でほぼ毎年訪ねます。 ウェルネスに泊まっていながら、朝食はメニューが豊富なザ・ブセナテラスでいただきます（笑） パンケーキがメニューから無くなっていたのが残念です。以前は、パンケーキ→ワッフル→フレンチトーストが日替わりで出ていたのに、一昨年から2種類になっているようです。 3泊以上するときに楽しみにしていたのですが…。 その他は、いつもどこも清潔でスタッフの方々の気配りも完璧です。
10
Alexander
13 de abr. de 2024
·
A estadia foi de 8 noites
This was excellent stay, even combining work and vacation. Exceptionally clean, excellent staff, helping a lot from arrival to departure, all with smile and good will. When my wife got sea-sick, our butler went above and beyond to make it easier on her. Loved Thalasso pool, was there every day. Good beach, great snorkeling, many restaurants. Perfect!
This was excellent stay, even combining work and vacation. Exceptionally clean, excellent staff, helping a lot from arrival to departure, all with smile and good will. When my wife got sea-sick, our butler went above and beyond to make it easier on her. Loved Thalasso pool, was there every day. Good beach, great snorkeling, many restaurants. Perfect!
10
Karyn
29 de jul. de 2024
·
A estadia foi de 3 noites
Stunning property with great amenity. Our room was lovely, the staff attentive and professional, and the property clean and beautifully maintained. We had a wonderful experience.
Stunning property with great amenity. Our room was lovely, the staff attentive and professional, and the property clean and beautifully maintained. We had a wonderful experience.
10
Akemi
20 de dez. de 2025
·
A estadia foi de 15 noites
We had one of the best experiences of our Japan trips at this hotel. From the healthy breakfast buffet, fresh juices made from an actual juicer and to the cleanliness and aesthetic detail of the whole resort… Solace and rejuvenation was found. The staff is so hardworking, kind and truly made the entire experience. <3 The Thalasso pool also is a great tool for healing one’s body and everything was world class. We will be returning.
We had one of the best experiences of our Japan trips at this hotel. From the healthy breakfast buffet, fresh juices made from an actual juicer and to the cleanliness and aesthetic detail of the whole resort… Solace and rejuvenation was found. The staff is so hardworking, kind and truly made the entire experience. <3 The Thalasso pool also is a great tool for healing one’s body and everything was world class. We will be returning.
10
Chieko
28 de jan. de 2024
·
A estadia foi de 5 noites
いつも通りメンテナンスが行き届いており、スタッフの方の気さくな対応も心地よく、ゆったりとした時間を過ごせました。 ジムのマシンが変わっていてgood!!です。またの再訪を楽しみにしています。
いつも通りメンテナンスが行き届いており、スタッフの方の気さくな対応も心地よく、ゆったりとした時間を過ごせました。 ジムのマシンが変わっていてgood!!です。またの再訪を楽しみにしています。
10
Brian
6 de jun. de 2025
·
A estadia foi de 3 noites
We recently had the pleasure of staying at this exceptional 5-star resort in Nago, Japan, and without a doubt, it was one of the finest hospitality experiences we've ever had. From the moment we arrived, the staff treated us with a level of warmth and professionalism that immediately made us feel at home. Every detail was handled with care—from the seamless check-in to the personalized service throughout our stay. The room was absolutely stunning: spacious, immaculate, and elegantly designed with modern comforts and traditional Japanese touches. Our suite offered breathtaking ocean views, a serene private balcony, and thoughtful amenities that exceeded expectations, including plush bedding, luxury bath products, and state-of-the-art technology. What truly set this resort apart was the service. Every team member we encountered was genuinely kind, attentive, and proactive. Whether it was arranging transportation (including a shuttle from Naha), our dining, taxis, or simply greeting us each time we saw them, the hospitality was unmatched. The amenities were equally impressive. The resort boasts a serene infinity pool overlooking the coast, a world-class spa with traditional Japanese treatments, and several outstanding restaurants featuring locally sourced ingredients and impeccable presentation. Every meal was a culinary highlight. I would highly recommend this resort and can't wait to go back to Okinawa so we can stay here again.
We recently had the pleasure of staying at this exceptional 5-star resort in Nago, Japan, and without a doubt, it was one of the finest hospitality experiences we've ever had. From the moment we arrived, the staff treated us with a level of warmth and professionalism that immediately made us feel at home. Every detail was handled with care—from the seamless check-in to the personalized service throughout our stay. The room was absolutely stunning: spacious, immaculate, and elegantly designed with modern comforts and traditional Japanese touches. Our suite offered breathtaking ocean views, a serene private balcony, and thoughtful amenities that exceeded expectations, including plush bedding, luxury bath products, and state-of-the-art technology. What truly set this resort apart was the service. Every team member we encountered was genuinely kind, attentive, and proactive. Whether it was arranging transportation (including a shuttle from Naha), our dining, taxis, or simply greeting us each time we saw them, the hospitality was unmatched. The amenities were equally impressive. The resort boasts a serene infinity pool overlooking the coast, a world-class spa with traditional Japanese treatments, and several outstanding restaurants featuring locally sourced ingredients and impeccable presentation. Every meal was a culinary highlight. I would highly recommend this resort and can't wait to go back to Okinawa so we can stay here again.
10
Deborah
23 de mai. de 2025
·
A estadia foi de 4 noites
My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!
My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os hóspedes relatam quartos espaçosos e silenciosos com vista para o mar e varandas. Alguns acharam os colchões firmes ou as camas curtas e notaram decoração ou peculiaridades de layout ocasionais.
Avaliações dos hóspedes relacionadas
10
Nayeon
13 de jul. de 2024
·
A estadia foi de 3 noites
첨부터 끝까지 친절하고 예쁜 바다를 볼수있고 아늑한 침대에서 잘수있었다
첨부터 끝까지 친절하고 예쁜 바다를 볼수있고 아늑한 침대에서 잘수있었다
10
Junko
10 de out. de 2023
·
A estadia foi de 2 noites
39年目結婚記念の宿泊でした。 お部屋も角部屋でブセナホテル、名護湾が両方眺める事が出来る素敵な部屋でした。 夕食時にもお祝いして頂き思い出に残る宿泊になりました。 夫婦共々もシニア世代ですがタラソプールも思っていた以上に素晴らしく、身体への負担なく数回利用させて頂きました。 お食事も我々世代にはとってもやさしい食事でした。 スタッフもとっても気さくな方々で、是非再訪したいと思います。
39年目結婚記念の宿泊でした。 お部屋も角部屋でブセナホテル、名護湾が両方眺める事が出来る素敵な部屋でした。 夕食時にもお祝いして頂き思い出に残る宿泊になりました。 夫婦共々もシニア世代ですがタラソプールも思っていた以上に素晴らしく、身体への負担なく数回利用させて頂きました。 お食事も我々世代にはとってもやさしい食事でした。 スタッフもとっても気さくな方々で、是非再訪したいと思います。
10
Miriam
13 de jan. de 2026
·
A estadia foi de 2 noites
Personalen var väldigt vänlig och hjälpsam. Stort och fint rum
Personalen var väldigt vänlig och hjälpsam. Stort och fint rum
2
Jessica
7 de set. de 2025
·
A estadia foi de 5 noites
My husband and i booked the two bedroom for our family trip with my mother. When we checked in it was just a bed set up in the living room with no door. Not ideal for three adults. The staff were extremely helpful and switched our rooms to be two rooms. However we had to pay an additional $1500! It ended up being more expensive than The Ritz Carlton!! Once we were in our rooms it was lovely the staff were super helpful and friendly the beach is probably one of the nicest beaches on the island.
My husband and i booked the two bedroom for our family trip with my mother. When we checked in it was just a bed set up in the living room with no door. Not ideal for three adults. The staff were extremely helpful and switched our rooms to be two rooms. However we had to pay an additional $1500! It ended up being more expensive than The Ritz Carlton!! Once we were in our rooms it was lovely the staff were super helpful and friendly the beach is probably one of the nicest beaches on the island.
4
Gwion
3 de jul. de 2024
·
A estadia foi de 4 noites
Having looked forward to our stay at the end of our tour of Japan and booking the terrace club we were underwellmed by the club. Whilst the room was spacious and with great views, the beds were short and uncomfortable as was the lack of blackout blinds. Overall decor was dated for an offering of this level and does not compare to Shangri-la or Jumeirah brands. Club pool facilities were pior, uncomfortable sun loungers, parasols that blew over, no operational pool bar and no wifi coverage. The staff for breakfast, tea and happy hour were mostly good and friendly, we would especially callout excellent service from Kaneshiro. The main terrace hotel was far better visually, much more comfortable sun loungers but again no wifi coverage by the pool, no operational pool bar, no where to get water and cafe only from 11am. We were also found it difficult to get food on sunday 30th in any of the restaurants other than the buffet which we had the previous night, other restaurants were either closed or hosting private functions. We eneded up having room service. Overall great location, huge potential, but dated and lacks the superior offering of other brands.
Having looked forward to our stay at the end of our tour of Japan and booking the terrace club we were underwellmed by the club. Whilst the room was spacious and with great views, the beds were short and uncomfortable as was the lack of blackout blinds. Overall decor was dated for an offering of this level and does not compare to Shangri-la or Jumeirah brands. Club pool facilities were pior, uncomfortable sun loungers, parasols that blew over, no operational pool bar and no wifi coverage. The staff for breakfast, tea and happy hour were mostly good and friendly, we would especially callout excellent service from Kaneshiro. The main terrace hotel was far better visually, much more comfortable sun loungers but again no wifi coverage by the pool, no operational pool bar, no where to get water and cafe only from 11am. We were also found it difficult to get food on sunday 30th in any of the restaurants other than the buffet which we had the previous night, other restaurants were either closed or hosting private functions. We eneded up having room service. Overall great location, huge potential, but dated and lacks the superior offering of other brands.
6
Chelsea
11 de abr. de 2025
·
A estadia foi de 4 noites
I thought the entire staff at this property was absolutely lovely! They were super helpful and attentive our entire stay. The property itself is gorgeous, rooms with ample amount of space. The restock anything you need twice daily. So overall for that I will give it a 10/10. Now in terms of what I didn’t like… I felt like the Terrence club was significantly under whelming from the the sister hotel next door. They had better dining options and amenities. For the price the terrace club is you are better off with the sister hotel. Also in terms of the pool in April the water was essentially un swimable. It was like doing a polar plung, not having it heated so people can swim is ridiculous. The ocean is to cold to swim in so at least have the pool at a decent temperature so guess can use the amenities. The other pool which is connected to the sauna area you can’t bring your phones or take pictures so influencers be aware. I also wanted to order a drink from the bar and bring it to my room and the girl told me i couldn’t… which was odd. Overall the people and location was great for several day trips but I was pretty let down by the lack of options we had I terms of utilizing all the hotel had to offer. If your picking this hotel just pick the main sister hotel.
I thought the entire staff at this property was absolutely lovely! They were super helpful and attentive our entire stay. The property itself is gorgeous, rooms with ample amount of space. The restock anything you need twice daily. So overall for that I will give it a 10/10. Now in terms of what I didn’t like… I felt like the Terrence club was significantly under whelming from the the sister hotel next door. They had better dining options and amenities. For the price the terrace club is you are better off with the sister hotel. Also in terms of the pool in April the water was essentially un swimable. It was like doing a polar plung, not having it heated so people can swim is ridiculous. The ocean is to cold to swim in so at least have the pool at a decent temperature so guess can use the amenities. The other pool which is connected to the sauna area you can’t bring your phones or take pictures so influencers be aware. I also wanted to order a drink from the bar and bring it to my room and the girl told me i couldn’t… which was odd. Overall the people and location was great for several day trips but I was pretty let down by the lack of options we had I terms of utilizing all the hotel had to offer. If your picking this hotel just pick the main sister hotel.
10
Kathryn
4 de out. de 2024
·
A estadia foi de 3 noites
Beautiful spacious room with an incredible view. The pools and beach were great and very quiet. The staff was exceptional, attentive and always wanting to help. Only one staff member spoke English, Peem was really great, though it was challenging to communicate when she wasn’t on shift. Laundry facilities were constantly busy and in the “sister resort” which was quite inconvenient. The bed was firm and could use a mattress topper for comfort. Pillows and bedding were perfect. The buffet breakfast and dinner were lovely and definitely worth it. Overall this was a very nice stay.
Beautiful spacious room with an incredible view. The pools and beach were great and very quiet. The staff was exceptional, attentive and always wanting to help. Only one staff member spoke English, Peem was really great, though it was challenging to communicate when she wasn’t on shift. Laundry facilities were constantly busy and in the “sister resort” which was quite inconvenient. The bed was firm and could use a mattress topper for comfort. Pillows and bedding were perfect. The buffet breakfast and dinner were lovely and definitely worth it. Overall this was a very nice stay.
10
??
18 de dez. de 2023
·
A estadia foi de 2 noites
オーシャンビューの部屋に2泊しましたが、どのスタッフもホスピタリティに溢れていました 周辺に食事するところはありませんが、このホテルに泊まったなら朝から夜まで部屋に篭って、景色を堪能して欲しいです 次回の沖縄旅行の際もお世話になると思います
オーシャンビューの部屋に2泊しましたが、どのスタッフもホスピタリティに溢れていました 周辺に食事するところはありませんが、このホテルに泊まったなら朝から夜まで部屋に篭って、景色を堪能して欲しいです 次回の沖縄旅行の際もお世話になると思います
10
Brian
6 de jun. de 2025
·
A estadia foi de 3 noites
We recently had the pleasure of staying at this exceptional 5-star resort in Nago, Japan, and without a doubt, it was one of the finest hospitality experiences we've ever had. From the moment we arrived, the staff treated us with a level of warmth and professionalism that immediately made us feel at home. Every detail was handled with care—from the seamless check-in to the personalized service throughout our stay. The room was absolutely stunning: spacious, immaculate, and elegantly designed with modern comforts and traditional Japanese touches. Our suite offered breathtaking ocean views, a serene private balcony, and thoughtful amenities that exceeded expectations, including plush bedding, luxury bath products, and state-of-the-art technology. What truly set this resort apart was the service. Every team member we encountered was genuinely kind, attentive, and proactive. Whether it was arranging transportation (including a shuttle from Naha), our dining, taxis, or simply greeting us each time we saw them, the hospitality was unmatched. The amenities were equally impressive. The resort boasts a serene infinity pool overlooking the coast, a world-class spa with traditional Japanese treatments, and several outstanding restaurants featuring locally sourced ingredients and impeccable presentation. Every meal was a culinary highlight. I would highly recommend this resort and can't wait to go back to Okinawa so we can stay here again.
We recently had the pleasure of staying at this exceptional 5-star resort in Nago, Japan, and without a doubt, it was one of the finest hospitality experiences we've ever had. From the moment we arrived, the staff treated us with a level of warmth and professionalism that immediately made us feel at home. Every detail was handled with care—from the seamless check-in to the personalized service throughout our stay. The room was absolutely stunning: spacious, immaculate, and elegantly designed with modern comforts and traditional Japanese touches. Our suite offered breathtaking ocean views, a serene private balcony, and thoughtful amenities that exceeded expectations, including plush bedding, luxury bath products, and state-of-the-art technology. What truly set this resort apart was the service. Every team member we encountered was genuinely kind, attentive, and proactive. Whether it was arranging transportation (including a shuttle from Naha), our dining, taxis, or simply greeting us each time we saw them, the hospitality was unmatched. The amenities were equally impressive. The resort boasts a serene infinity pool overlooking the coast, a world-class spa with traditional Japanese treatments, and several outstanding restaurants featuring locally sourced ingredients and impeccable presentation. Every meal was a culinary highlight. I would highly recommend this resort and can't wait to go back to Okinawa so we can stay here again.
10
Deborah
23 de mai. de 2025
·
A estadia foi de 4 noites
My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!
My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente elogiado como caloroso, proativo e atencioso, incluindo suporte útil de mordomo e toques atenciosos. Uma pequena barreira de idioma inglês parece ocorrer em algumas interações.
Avaliações dos hóspedes relacionadas
10
Toshihiro
5 de mai. de 2024
·
A estadia foi de 3 noites
今までブセナテラスへは何度か宿泊をした事がありますが、テラスクラブアットブセナへは初めてでした。 宿泊者数に対するスタッフの数が、他のホテルと比べ圧倒的に多いのではないでしょうか。 ＧＷ中だったのにも関わらず、スタッフの皆さんが心にゆとりを持って接客されている事が凄く伝わります。また顔を覚えてくださいますし、対応がブセナテラスとは全く違います。 早朝ランニングから戻ると玄関で「お水をお持ちします」と声をかけて下さったりと、会話もとてもゆっくりで、忙しさがこちらへ伝わらないように、配慮もよかったです。
今までブセナテラスへは何度か宿泊をした事がありますが、テラスクラブアットブセナへは初めてでした。 宿泊者数に対するスタッフの数が、他のホテルと比べ圧倒的に多いのではないでしょうか。 ＧＷ中だったのにも関わらず、スタッフの皆さんが心にゆとりを持って接客されている事が凄く伝わります。また顔を覚えてくださいますし、対応がブセナテラスとは全く違います。 早朝ランニングから戻ると玄関で「お水をお持ちします」と声をかけて下さったりと、会話もとてもゆっくりで、忙しさがこちらへ伝わらないように、配慮もよかったです。
10
Alexander
13 de abr. de 2024
·
A estadia foi de 8 noites
This was excellent stay, even combining work and vacation. Exceptionally clean, excellent staff, helping a lot from arrival to departure, all with smile and good will. When my wife got sea-sick, our butler went above and beyond to make it easier on her. Loved Thalasso pool, was there every day. Good beach, great snorkeling, many restaurants. Perfect!
This was excellent stay, even combining work and vacation. Exceptionally clean, excellent staff, helping a lot from arrival to departure, all with smile and good will. When my wife got sea-sick, our butler went above and beyond to make it easier on her. Loved Thalasso pool, was there every day. Good beach, great snorkeling, many restaurants. Perfect!
8
rie
28 de nov. de 2025
·
A estadia foi de 2 noites
すべてのスタッフの方々、先回りして下さって丁寧なご対応で、とても快適で心地よい滞在となりました。 タラソプールが素晴らしく、滞在中は毎日利用しました。
すべてのスタッフの方々、先回りして下さって丁寧なご対応で、とても快適で心地よい滞在となりました。 タラソプールが素晴らしく、滞在中は毎日利用しました。
10
Akemi
20 de dez. de 2025
·
A estadia foi de 15 noites
We had one of the best experiences of our Japan trips at this hotel. From the healthy breakfast buffet, fresh juices made from an actual juicer and to the cleanliness and aesthetic detail of the whole resort… Solace and rejuvenation was found. The staff is so hardworking, kind and truly made the entire experience. <3 The Thalasso pool also is a great tool for healing one’s body and everything was world class. We will be returning.
We had one of the best experiences of our Japan trips at this hotel. From the healthy breakfast buffet, fresh juices made from an actual juicer and to the cleanliness and aesthetic detail of the whole resort… Solace and rejuvenation was found. The staff is so hardworking, kind and truly made the entire experience. <3 The Thalasso pool also is a great tool for healing one’s body and everything was world class. We will be returning.
10
Yunji
16 de set. de 2025
·
A estadia foi de 3 noites
버틀러 서비스와 스노클링 투어 너무 만족해요
버틀러 서비스와 스노클링 투어 너무 만족해요
10
Kathryn
4 de out. de 2024
·
A estadia foi de 3 noites
Beautiful spacious room with an incredible view. The pools and beach were great and very quiet. The staff was exceptional, attentive and always wanting to help. Only one staff member spoke English, Peem was really great, though it was challenging to communicate when she wasn’t on shift. Laundry facilities were constantly busy and in the “sister resort” which was quite inconvenient. The bed was firm and could use a mattress topper for comfort. Pillows and bedding were perfect. The buffet breakfast and dinner were lovely and definitely worth it. Overall this was a very nice stay.
Beautiful spacious room with an incredible view. The pools and beach were great and very quiet. The staff was exceptional, attentive and always wanting to help. Only one staff member spoke English, Peem was really great, though it was challenging to communicate when she wasn’t on shift. Laundry facilities were constantly busy and in the “sister resort” which was quite inconvenient. The bed was firm and could use a mattress topper for comfort. Pillows and bedding were perfect. The buffet breakfast and dinner were lovely and definitely worth it. Overall this was a very nice stay.
10
Brian
6 de jun. de 2025
·
A estadia foi de 3 noites
We recently had the pleasure of staying at this exceptional 5-star resort in Nago, Japan, and without a doubt, it was one of the finest hospitality experiences we've ever had. From the moment we arrived, the staff treated us with a level of warmth and professionalism that immediately made us feel at home. Every detail was handled with care—from the seamless check-in to the personalized service throughout our stay. The room was absolutely stunning: spacious, immaculate, and elegantly designed with modern comforts and traditional Japanese touches. Our suite offered breathtaking ocean views, a serene private balcony, and thoughtful amenities that exceeded expectations, including plush bedding, luxury bath products, and state-of-the-art technology. What truly set this resort apart was the service. Every team member we encountered was genuinely kind, attentive, and proactive. Whether it was arranging transportation (including a shuttle from Naha), our dining, taxis, or simply greeting us each time we saw them, the hospitality was unmatched. The amenities were equally impressive. The resort boasts a serene infinity pool overlooking the coast, a world-class spa with traditional Japanese treatments, and several outstanding restaurants featuring locally sourced ingredients and impeccable presentation. Every meal was a culinary highlight. I would highly recommend this resort and can't wait to go back to Okinawa so we can stay here again.
We recently had the pleasure of staying at this exceptional 5-star resort in Nago, Japan, and without a doubt, it was one of the finest hospitality experiences we've ever had. From the moment we arrived, the staff treated us with a level of warmth and professionalism that immediately made us feel at home. Every detail was handled with care—from the seamless check-in to the personalized service throughout our stay. The room was absolutely stunning: spacious, immaculate, and elegantly designed with modern comforts and traditional Japanese touches. Our suite offered breathtaking ocean views, a serene private balcony, and thoughtful amenities that exceeded expectations, including plush bedding, luxury bath products, and state-of-the-art technology. What truly set this resort apart was the service. Every team member we encountered was genuinely kind, attentive, and proactive. Whether it was arranging transportation (including a shuttle from Naha), our dining, taxis, or simply greeting us each time we saw them, the hospitality was unmatched. The amenities were equally impressive. The resort boasts a serene infinity pool overlooking the coast, a world-class spa with traditional Japanese treatments, and several outstanding restaurants featuring locally sourced ingredients and impeccable presentation. Every meal was a culinary highlight. I would highly recommend this resort and can't wait to go back to Okinawa so we can stay here again.
10
Sarah
11 de abr. de 2025
·
A estadia foi de 4 noites
This is a beautiful property with top notch service. Highly recommend!
This is a beautiful property with top notch service. Highly recommend!
10
Deborah
23 de mai. de 2025
·
A estadia foi de 4 noites
My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!
My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!
10
Shadin
24 de abr. de 2025
·
A estadia foi de 2 noites
Great accomodation, staff is very friendly and helpful.
Great accomodation, staff is very friendly and helpful.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Cenário à beira-mar sereno que transmite calma e é voltado para adultos, adequado para estadias tranquilas. É relativamente longe de Naha, e as opções de restaurantes nas proximidades são limitadas.
Avaliações dos hóspedes relacionadas
10
Nayeon
13 de jul. de 2024
·
A estadia foi de 3 noites
첨부터 끝까지 친절하고 예쁜 바다를 볼수있고 아늑한 침대에서 잘수있었다
첨부터 끝까지 친절하고 예쁜 바다를 볼수있고 아늑한 침대에서 잘수있었다
6
Chelsea
11 de abr. de 2025
·
A estadia foi de 4 noites
I thought the entire staff at this property was absolutely lovely! They were super helpful and attentive our entire stay. The property itself is gorgeous, rooms with ample amount of space. The restock anything you need twice daily. So overall for that I will give it a 10/10. Now in terms of what I didn’t like… I felt like the Terrence club was significantly under whelming from the the sister hotel next door. They had better dining options and amenities. For the price the terrace club is you are better off with the sister hotel. Also in terms of the pool in April the water was essentially un swimable. It was like doing a polar plung, not having it heated so people can swim is ridiculous. The ocean is to cold to swim in so at least have the pool at a decent temperature so guess can use the amenities. The other pool which is connected to the sauna area you can’t bring your phones or take pictures so influencers be aware. I also wanted to order a drink from the bar and bring it to my room and the girl told me i couldn’t… which was odd. Overall the people and location was great for several day trips but I was pretty let down by the lack of options we had I terms of utilizing all the hotel had to offer. If your picking this hotel just pick the main sister hotel.
I thought the entire staff at this property was absolutely lovely! They were super helpful and attentive our entire stay. The property itself is gorgeous, rooms with ample amount of space. The restock anything you need twice daily. So overall for that I will give it a 10/10. Now in terms of what I didn’t like… I felt like the Terrence club was significantly under whelming from the the sister hotel next door. They had better dining options and amenities. For the price the terrace club is you are better off with the sister hotel. Also in terms of the pool in April the water was essentially un swimable. It was like doing a polar plung, not having it heated so people can swim is ridiculous. The ocean is to cold to swim in so at least have the pool at a decent temperature so guess can use the amenities. The other pool which is connected to the sauna area you can’t bring your phones or take pictures so influencers be aware. I also wanted to order a drink from the bar and bring it to my room and the girl told me i couldn’t… which was odd. Overall the people and location was great for several day trips but I was pretty let down by the lack of options we had I terms of utilizing all the hotel had to offer. If your picking this hotel just pick the main sister hotel.
10
Chris
26 de jun. de 2024
·
A estadia foi de 5 noites
If you want a quiet resort right on the beach this is the place. The Thalasso massage pool is a bonus, my wife loved it and was in it everyday. The service crom the staff was top notch. We enjoyed the pool and breakfast more at sister resort which is a quick few minute gof cart ride. The staff at both resorts were fantastic.
If you want a quiet resort right on the beach this is the place. The Thalasso massage pool is a bonus, my wife loved it and was in it everyday. The service crom the staff was top notch. We enjoyed the pool and breakfast more at sister resort which is a quick few minute gof cart ride. The staff at both resorts were fantastic.
10
Kathryn
4 de out. de 2024
·
A estadia foi de 3 noites
Beautiful spacious room with an incredible view. The pools and beach were great and very quiet. The staff was exceptional, attentive and always wanting to help. Only one staff member spoke English, Peem was really great, though it was challenging to communicate when she wasn’t on shift. Laundry facilities were constantly busy and in the “sister resort” which was quite inconvenient. The bed was firm and could use a mattress topper for comfort. Pillows and bedding were perfect. The buffet breakfast and dinner were lovely and definitely worth it. Overall this was a very nice stay.
Beautiful spacious room with an incredible view. The pools and beach were great and very quiet. The staff was exceptional, attentive and always wanting to help. Only one staff member spoke English, Peem was really great, though it was challenging to communicate when she wasn’t on shift. Laundry facilities were constantly busy and in the “sister resort” which was quite inconvenient. The bed was firm and could use a mattress topper for comfort. Pillows and bedding were perfect. The buffet breakfast and dinner were lovely and definitely worth it. Overall this was a very nice stay.
10
Susan
17 de mar. de 2025
·
A estadia foi de 4 noites
Amazing stay! I can’t say enough about the incredible location! Absolutely stunning view from our room and the restaurants! Staff was just as incredible! I’m gluten free and everyone went above and beyond to accommodate me! We stayed at the terrace club which is a quieter vibe than the sister location but both are beautiful!
Amazing stay! I can’t say enough about the incredible location! Absolutely stunning view from our room and the restaurants! Staff was just as incredible! I’m gluten free and everyone went above and beyond to accommodate me! We stayed at the terrace club which is a quieter vibe than the sister location but both are beautiful!
10
??
18 de dez. de 2023
·
A estadia foi de 2 noites
オーシャンビューの部屋に2泊しましたが、どのスタッフもホスピタリティに溢れていました 周辺に食事するところはありませんが、このホテルに泊まったなら朝から夜まで部屋に篭って、景色を堪能して欲しいです 次回の沖縄旅行の際もお世話になると思います
オーシャンビューの部屋に2泊しましたが、どのスタッフもホスピタリティに溢れていました 周辺に食事するところはありませんが、このホテルに泊まったなら朝から夜まで部屋に篭って、景色を堪能して欲しいです 次回の沖縄旅行の際もお世話になると思います
10
Brian
6 de jun. de 2025
·
A estadia foi de 3 noites
We recently had the pleasure of staying at this exceptional 5-star resort in Nago, Japan, and without a doubt, it was one of the finest hospitality experiences we've ever had. From the moment we arrived, the staff treated us with a level of warmth and professionalism that immediately made us feel at home. Every detail was handled with care—from the seamless check-in to the personalized service throughout our stay. The room was absolutely stunning: spacious, immaculate, and elegantly designed with modern comforts and traditional Japanese touches. Our suite offered breathtaking ocean views, a serene private balcony, and thoughtful amenities that exceeded expectations, including plush bedding, luxury bath products, and state-of-the-art technology. What truly set this resort apart was the service. Every team member we encountered was genuinely kind, attentive, and proactive. Whether it was arranging transportation (including a shuttle from Naha), our dining, taxis, or simply greeting us each time we saw them, the hospitality was unmatched. The amenities were equally impressive. The resort boasts a serene infinity pool overlooking the coast, a world-class spa with traditional Japanese treatments, and several outstanding restaurants featuring locally sourced ingredients and impeccable presentation. Every meal was a culinary highlight. I would highly recommend this resort and can't wait to go back to Okinawa so we can stay here again.
We recently had the pleasure of staying at this exceptional 5-star resort in Nago, Japan, and without a doubt, it was one of the finest hospitality experiences we've ever had. From the moment we arrived, the staff treated us with a level of warmth and professionalism that immediately made us feel at home. Every detail was handled with care—from the seamless check-in to the personalized service throughout our stay. The room was absolutely stunning: spacious, immaculate, and elegantly designed with modern comforts and traditional Japanese touches. Our suite offered breathtaking ocean views, a serene private balcony, and thoughtful amenities that exceeded expectations, including plush bedding, luxury bath products, and state-of-the-art technology. What truly set this resort apart was the service. Every team member we encountered was genuinely kind, attentive, and proactive. Whether it was arranging transportation (including a shuttle from Naha), our dining, taxis, or simply greeting us each time we saw them, the hospitality was unmatched. The amenities were equally impressive. The resort boasts a serene infinity pool overlooking the coast, a world-class spa with traditional Japanese treatments, and several outstanding restaurants featuring locally sourced ingredients and impeccable presentation. Every meal was a culinary highlight. I would highly recommend this resort and can't wait to go back to Okinawa so we can stay here again.
10
Deborah
23 de mai. de 2025
·
A estadia foi de 4 noites
My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!
My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!
10
Tim
10 de mai. de 2024
·
A estadia foi de 4 noites
Wonderful relaxing experience with the sea lapping at your feet. Staff incredibly attentively. Great value.
Wonderful relaxing experience with the sea lapping at your feet. Staff incredibly attentively. Great value.
8
Akiko
10 de mar. de 2025
·
A estadia foi de 2 noites
子どもがいないので静かにゆっくり過ごせました。
子どもがいないので静かにゆっくり過ごせました。
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã se destaca pela variedade de opções saudáveis e sucos frescos, e as necessidades dietéticas são atendidas com consideração. A variedade de restaurantes no local parece limitada para alguns, com vários preferindo as opções da propriedade irmã.
Avaliações dos hóspedes relacionadas
10
Tadashi
9 de mar. de 2025
·
A estadia foi de 1 noite
タラソプールが最高だった 朝食もとってもヘルシーなメニューでよかった スタッフは昔と比べると外国人スタッフが増えたけれど、ストレスのない接客は変わらずハイレベルだった
タラソプールが最高だった 朝食もとってもヘルシーなメニューでよかった スタッフは昔と比べると外国人スタッフが増えたけれど、ストレスのない接客は変わらずハイレベルだった
10
HIROMI
4 de jan. de 2026
·
A estadia foi de 4 noites
仕事を頑張ったご褒美でほぼ毎年訪ねます。 ウェルネスに泊まっていながら、朝食はメニューが豊富なザ・ブセナテラスでいただきます（笑） パンケーキがメニューから無くなっていたのが残念です。以前は、パンケーキ→ワッフル→フレンチトーストが日替わりで出ていたのに、一昨年から2種類になっているようです。 3泊以上するときに楽しみにしていたのですが…。 その他は、いつもどこも清潔でスタッフの方々の気配りも完璧です。
仕事を頑張ったご褒美でほぼ毎年訪ねます。 ウェルネスに泊まっていながら、朝食はメニューが豊富なザ・ブセナテラスでいただきます（笑） パンケーキがメニューから無くなっていたのが残念です。以前は、パンケーキ→ワッフル→フレンチトーストが日替わりで出ていたのに、一昨年から2種類になっているようです。 3泊以上するときに楽しみにしていたのですが…。 その他は、いつもどこも清潔でスタッフの方々の気配りも完璧です。
8
Emika
5 de jan. de 2025
·
A estadia foi de 1 noite
子供がいない施設だったのでストレスがなく過ごせたのが本当によかった。タラソプールや、サウナ、ラウンジで飲み物や軽食もできて満足でした。ただ、夕食は味、サービス含めて残念だったので、レストランは別の建物のお店に行くことをおすすめします。朝食は別建物のお店でいただきましたが、とても美味しかったです。
子供がいない施設だったのでストレスがなく過ごせたのが本当によかった。タラソプールや、サウナ、ラウンジで飲み物や軽食もできて満足でした。ただ、夕食は味、サービス含めて残念だったので、レストランは別の建物のお店に行くことをおすすめします。朝食は別建物のお店でいただきましたが、とても美味しかったです。
4
Gwion
3 de jul. de 2024
·
A estadia foi de 4 noites
Having looked forward to our stay at the end of our tour of Japan and booking the terrace club we were underwellmed by the club. Whilst the room was spacious and with great views, the beds were short and uncomfortable as was the lack of blackout blinds. Overall decor was dated for an offering of this level and does not compare to Shangri-la or Jumeirah brands. Club pool facilities were pior, uncomfortable sun loungers, parasols that blew over, no operational pool bar and no wifi coverage. The staff for breakfast, tea and happy hour were mostly good and friendly, we would especially callout excellent service from Kaneshiro. The main terrace hotel was far better visually, much more comfortable sun loungers but again no wifi coverage by the pool, no operational pool bar, no where to get water and cafe only from 11am. We were also found it difficult to get food on sunday 30th in any of the restaurants other than the buffet which we had the previous night, other restaurants were either closed or hosting private functions. We eneded up having room service. Overall great location, huge potential, but dated and lacks the superior offering of other brands.
Having looked forward to our stay at the end of our tour of Japan and booking the terrace club we were underwellmed by the club. Whilst the room was spacious and with great views, the beds were short and uncomfortable as was the lack of blackout blinds. Overall decor was dated for an offering of this level and does not compare to Shangri-la or Jumeirah brands. Club pool facilities were pior, uncomfortable sun loungers, parasols that blew over, no operational pool bar and no wifi coverage. The staff for breakfast, tea and happy hour were mostly good and friendly, we would especially callout excellent service from Kaneshiro. The main terrace hotel was far better visually, much more comfortable sun loungers but again no wifi coverage by the pool, no operational pool bar, no where to get water and cafe only from 11am. We were also found it difficult to get food on sunday 30th in any of the restaurants other than the buffet which we had the previous night, other restaurants were either closed or hosting private functions. We eneded up having room service. Overall great location, huge potential, but dated and lacks the superior offering of other brands.
10
Akemi
20 de dez. de 2025
·
A estadia foi de 15 noites
We had one of the best experiences of our Japan trips at this hotel. From the healthy breakfast buffet, fresh juices made from an actual juicer and to the cleanliness and aesthetic detail of the whole resort… Solace and rejuvenation was found. The staff is so hardworking, kind and truly made the entire experience. <3 The Thalasso pool also is a great tool for healing one’s body and everything was world class. We will be returning.
We had one of the best experiences of our Japan trips at this hotel. From the healthy breakfast buffet, fresh juices made from an actual juicer and to the cleanliness and aesthetic detail of the whole resort… Solace and rejuvenation was found. The staff is so hardworking, kind and truly made the entire experience. <3 The Thalasso pool also is a great tool for healing one’s body and everything was world class. We will be returning.
6
Chelsea
11 de abr. de 2025
·
A estadia foi de 4 noites
I thought the entire staff at this property was absolutely lovely! They were super helpful and attentive our entire stay. The property itself is gorgeous, rooms with ample amount of space. The restock anything you need twice daily. So overall for that I will give it a 10/10. Now in terms of what I didn’t like… I felt like the Terrence club was significantly under whelming from the the sister hotel next door. They had better dining options and amenities. For the price the terrace club is you are better off with the sister hotel. Also in terms of the pool in April the water was essentially un swimable. It was like doing a polar plung, not having it heated so people can swim is ridiculous. The ocean is to cold to swim in so at least have the pool at a decent temperature so guess can use the amenities. The other pool which is connected to the sauna area you can’t bring your phones or take pictures so influencers be aware. I also wanted to order a drink from the bar and bring it to my room and the girl told me i couldn’t… which was odd. Overall the people and location was great for several day trips but I was pretty let down by the lack of options we had I terms of utilizing all the hotel had to offer. If your picking this hotel just pick the main sister hotel.
I thought the entire staff at this property was absolutely lovely! They were super helpful and attentive our entire stay. The property itself is gorgeous, rooms with ample amount of space. The restock anything you need twice daily. So overall for that I will give it a 10/10. Now in terms of what I didn’t like… I felt like the Terrence club was significantly under whelming from the the sister hotel next door. They had better dining options and amenities. For the price the terrace club is you are better off with the sister hotel. Also in terms of the pool in April the water was essentially un swimable. It was like doing a polar plung, not having it heated so people can swim is ridiculous. The ocean is to cold to swim in so at least have the pool at a decent temperature so guess can use the amenities. The other pool which is connected to the sauna area you can’t bring your phones or take pictures so influencers be aware. I also wanted to order a drink from the bar and bring it to my room and the girl told me i couldn’t… which was odd. Overall the people and location was great for several day trips but I was pretty let down by the lack of options we had I terms of utilizing all the hotel had to offer. If your picking this hotel just pick the main sister hotel.
10
Chris
26 de jun. de 2024
·
A estadia foi de 5 noites
If you want a quiet resort right on the beach this is the place. The Thalasso massage pool is a bonus, my wife loved it and was in it everyday. The service crom the staff was top notch. We enjoyed the pool and breakfast more at sister resort which is a quick few minute gof cart ride. The staff at both resorts were fantastic.
If you want a quiet resort right on the beach this is the place. The Thalasso massage pool is a bonus, my wife loved it and was in it everyday. The service crom the staff was top notch. We enjoyed the pool and breakfast more at sister resort which is a quick few minute gof cart ride. The staff at both resorts were fantastic.
10
Kathryn
4 de out. de 2024
·
A estadia foi de 3 noites
Beautiful spacious room with an incredible view. The pools and beach were great and very quiet. The staff was exceptional, attentive and always wanting to help. Only one staff member spoke English, Peem was really great, though it was challenging to communicate when she wasn’t on shift. Laundry facilities were constantly busy and in the “sister resort” which was quite inconvenient. The bed was firm and could use a mattress topper for comfort. Pillows and bedding were perfect. The buffet breakfast and dinner were lovely and definitely worth it. Overall this was a very nice stay.
Beautiful spacious room with an incredible view. The pools and beach were great and very quiet. The staff was exceptional, attentive and always wanting to help. Only one staff member spoke English, Peem was really great, though it was challenging to communicate when she wasn’t on shift. Laundry facilities were constantly busy and in the “sister resort” which was quite inconvenient. The bed was firm and could use a mattress topper for comfort. Pillows and bedding were perfect. The buffet breakfast and dinner were lovely and definitely worth it. Overall this was a very nice stay.
10
Susan
17 de mar. de 2025
·
A estadia foi de 4 noites
Amazing stay! I can’t say enough about the incredible location! Absolutely stunning view from our room and the restaurants! Staff was just as incredible! I’m gluten free and everyone went above and beyond to accommodate me! We stayed at the terrace club which is a quieter vibe than the sister location but both are beautiful!
Amazing stay! I can’t say enough about the incredible location! Absolutely stunning view from our room and the restaurants! Staff was just as incredible! I’m gluten free and everyone went above and beyond to accommodate me! We stayed at the terrace club which is a quieter vibe than the sister location but both are beautiful!
10
Deborah
23 de mai. de 2025
·
A estadia foi de 4 noites
My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!
My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
JISUNG
há 2 semanas
·
A estadia foi de 3 noites
It is a rare experience to find that an actual stay exceeds the expectations set by information found on websites, search engines, or guest reviews. The overall convenience and cleanliness of the facilities, the hospitality of the staff, and the quality of the food and beverages were all impeccable. I highly recommend this place to anyone looking to escape the hustle and bustle of a typical resort area and in need of true relaxation.
It is a rare experience to find that an actual stay exceeds the expectations set by information found on websites, search engines, or guest reviews. The overall convenience and cleanliness of the facilities, the hospitality of the staff, and the quality of the food and beverages were all impeccable. I highly recommend this place to anyone looking to escape the hustle and bustle of a typical resort area and in need of true relaxation.
10
Hyunjoo
26 de set. de 2026
·
A estadia foi de 4 noites
오키나와에서 휴양 즐기기 너무 좋은 곳이었어요. 잘 쉬고 갑니다 :) 하루에 두번 방 청소해주는게 좋았고, 매일 저녁 잠옷과 일출 시간을 알려주는 섬세함에 감동했어요. 바다뷰도 원없이 보아서 너무 만족스러워요!
오키나와에서 휴양 즐기기 너무 좋은 곳이었어요. 잘 쉬고 갑니다 :) 하루에 두번 방 청소해주는게 좋았고, 매일 저녁 잠옷과 일출 시간을 알려주는 섬세함에 감동했어요. 바다뷰도 원없이 보아서 너무 만족스러워요!
10
Seung Han
25 de set. de 2026
·
A estadia foi de 3 noites
Our staying was really excellent for relax and enjoying swimming in the pool. Strongly recommend for seniors to take calm and comfortable staying there.
Our staying was really excellent for relax and enjoying swimming in the pool. Strongly recommend for seniors to take calm and comfortable staying there.
10
Minako
2 de ago. de 2026
·
A estadia foi de 5 noites
施設も食事も全て満足。特にスタッフのクオリティが素晴らしい。敷地内どこでもカートで送って行っていただけるのでとても便利。
施設も食事も全て満足。特にスタッフのクオリティが素晴らしい。敷地内どこでもカートで送って行っていただけるのでとても便利。
10
Ally
16 de jul. de 2026
·
A estadia foi de 3 noites
We stayed here for our honeymoon and had an absolutely wonderful time. The staff were incredibly helpful, friendly, and polite throughout our stay. The breakfast buffet offered a wide variety of fresh and delicious options every morning. The Thalasso Spa was definitely the highlight of our trip—it was so relaxing and made our stay even more special. We can’t wait to come back again. Thank you, Busena, for such a memorable experience!
We stayed here for our honeymoon and had an absolutely wonderful time. The staff were incredibly helpful, friendly, and polite throughout our stay. The breakfast buffet offered a wide variety of fresh and delicious options every morning. The Thalasso Spa was definitely the highlight of our trip—it was so relaxing and made our stay even more special. We can’t wait to come back again. Thank you, Busena, for such a memorable experience!
Políticas da propriedade
Check-in
Check-out
De 14:00 a 23:30
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-05: NO DATA
- 2026-11-06: 746.5453812070313USD
- 2026-11-07: 720.040848091919USD
- 2026-11-08: 521.8775272694091USD
- 2026-11-09: 513.2270912849121USD
- 2026-11-10: 513.2270912849121USD
- 2026-11-11: 513.2270912849121USD
- 2026-11-12: 513.2270912849121USD
- 2026-11-13: 577.9694019353027USD
- 2026-11-14: 520.8199229454345USD
- 2026-11-15: 458.6155293224487USD
- 2026-11-16: 520.8199229454345USD
- 2026-11-17: 520.8199229454345USD
- 2026-11-18: 493.25224100921633USD
- 2026-11-19: 493.25224100921633USD
- 2026-11-20: 520.8199229454345USD
- 2026-11-21: 724.8842214510498USD
- 2026-11-22: 651.7190373057862USD
- 2026-11-23: 544.8650123759766USD
- 2026-11-24: 493.8387671689453USD
- 2026-11-25: 493.8387671689453USD
- 2026-11-26: 521.4380153219604USD
- 2026-11-27: 521.4380153219604USD
- 2026-11-28: 521.4380153219604USD
- 2026-11-29: 521.4380153219604USD
- 2026-11-30: 466.23581134606934USD
- 2026-12-01: 466.23581134606934USD
- 2026-12-02: 466.23581134606934USD
- 2026-12-03: 466.23581134606934USD
- 2026-12-04: 521.4380153219604USD
- 2026-12-05: 521.4380153219604USD
- 2026-12-06: 416.4441181567383USD
- 2026-12-07: 416.4441181567383USD
- 2026-12-08: 466.23581134606934USD
- 2026-12-09: 466.23581134606934USD
- 2026-12-10: 466.23581134606934USD
- 2026-12-11: 466.23581134606934USD
- 2026-12-12: 466.23581134606934USD
- 2026-12-13: 416.4441181567383USD
- 2026-12-14: 416.4441181567383USD
- 2026-12-15: 443.6917499487305USD
- 2026-12-16: 416.4441181567383USD
- 2026-12-17: 416.4441181567383USD
- 2026-12-18: 521.4380153219604USD
- 2026-12-19: 550.7217361279908USD
- 2026-12-20: 443.6917499487305USD
- 2026-12-21: 441.7794426835327USD
- 2026-12-22: 416.4441181567383USD
- 2026-12-23: 416.4441181567383USD
- 2026-12-24: 521.4380153219604USD
- 2026-12-25: 571.8173231612549USD
- 2026-12-26: 624.7667265205079USD
- 2026-12-27: 697.9256518469239USD
- 2026-12-28: 879.6038561004639USD
- 2026-12-29: 879.6038561004639USD
- 2026-12-30: 980.7959630148925USD
- 2026-12-31: 1263.7125350178223USD
- 2027-01-01: 1062.519129505371USD
- 2027-01-02: 970.3644168537597USD
- 2027-01-03: 624.7667265205079USD
- 2027-01-04: 466.23581134606934USD
- 2027-01-05: 413.83463289642333USD
Este alojamento não oferece check-in fora de horas. Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Um corte programado de eletricidade, água e água quente terá lugar em 14 de janeiro de 2027, das 1 às 4 da manhã. Durante este período, todos os equipamentos e instalações que utilizem eletricidade estarão indisponíveis.
O check-in deve ser efetuado por alguém com uma idade mínima de 20 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito e numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Para o conforto dos clientes, este estabelecimento não permite que os clientes exponham as suas tatuagens nas áreas públicas.
- Observe que este estabelecimento impõe um código de vestuário informal elegante durante o jantar. Os clientes não deverão vestir calções de corrida, roupa desportiva, roupa camuflada, calças bermudas (apenas homens), sandálias de praia nem chinelos no restaurante.
- Todos os clientes deverão efetuar o registo à chegada. O estabelecimento não permite a entrada de visitantes ou clientes não registados nas instalações.
- A piscina sazonal estará aberta entre abril e outubro.
- Terá de efetuar uma reserva se quiser aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este resort antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não é permitida a estadia de pessoas com idade inferior a 13 anos neste alojamento só para adultos.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O Ministério da Saúde, Trabalho e Bem-estar Social do Japão exige a todos os seus visitantes internacionais que indiquem a nacionalidade e o número do passaporte ao efetuarem o check-in em qualquer tipo de alojamento (pousadas, hotéis, motéis, etc.). Além disso, os proprietários dos alojamentos estão por lei obrigados a fotocopiar os passaportes de todos os clientes e a manter as fotocópias em arquivo.
- Algumas instalações poderão ter acesso restrito. Contacte o alojamento para obter mais informações, utilizando os contactos que constam na sua confirmação de reserva.
- Por favor tenha em consideração que alguns alojamentos não permitem que os clientes que tenham tatuagens utilizem as instalações de banho públicas.
- Tarifa de estacionamento: 2000 JPY por noite
- Tarifa de estacionamento com motorista: 2000 JPY por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Serviços
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Câmbio de moeda
Cofre
Depósito de bagagem
Check-in/check-out expresso
24-Hour Front Desk
Concierge Services
Lockers Available
Geral
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Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
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Tratamentos de beleza
Pequeno-almoço no quarto
Apenas para adultos
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Serviço de estacionamento
Estação de carregamento para automóveis elétricos
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito