OYO Imperial Hotel

Staff are always friendly and helpful. Breakfast is always served quickly. Rooms are ok, thank you

The free parking outside (not in the taxi rank) was great, especially for a town centre. Receptionist was super helpful pointing this out to us when we arrived, as the attached car park was full. Hotel currently undergoing renovations but they did point this out everywhere and was also aware from the reviews too and room was pretty warm on the evening, although they did provide a fan this was the only reason for not giving 5 stars. Free breakfast was good (despite the not-so-great reviews of it) staff were amazing, so friendly and accommodating, could help yourself to toast/bread, pastries, cereal, apple/orange juice, yoghurts, apples/oranges and then order a hot dish from the main menu, we got a vegetarian breakfast which I chose scrambled egg, my partner poached and we got a hash brown, half a mushroom, tomato and vegan sausage. To say the breakfast was free and the double room was £60 on a last minute Saturday night booking, including parking and breakfast for 2 I couldn't complain at all. Good value for money, decent selection, lift in the hotel too which wasn't expecting. I do understand peoples comments on the communal areas, the breakfast area could be improved with some small improvements such as investing in proper tables/units to lay the buffet out on but also would the added cost for the hotel outweigh the added nicety to a customer experience, i am unsure

Everything was in an odd state of disrepair. Everything seemed stale and old. Carpet covered in stains and musty. We were asked for a £50 deposit on arrival that wasn’t mentioned when booking. The breakfast was freshly cooked to order so that was nice.

Nice hotel & brilliant staff

Easy check in, nice room and breakfast