WoodSpring Suites Richmond West I-64

I've been to other locations and expectations were disappointing

Terrible hotel. Stayed for one night. If we hadn't been so late getting into town we would've left. Holes in the doors, no door knob on the bathroom. Entire hotel smelled awful. DO NOT STAY HERE!

Front desk clerk was obnoxious, rude, and not helpful. I arrived at 4:20 PM for 3 PM check-in. He tells me NO rooms are "close to ready" after I drove hours and needed to rest before a dinner meeting. Property is gross. Dark, dirty, and dingy. I would not have stayed here IF you paid me $200! Clerk was unprofessional and obnoxious. If I were managing this property, I'd fire him on the spot!

We found roaches on our bed. We didn't stay.

Booked a room and got to check in and was told there was water line break