Mosaic Studios Buenavista

Tout était très bien

Excelente todo, el personal y las habitaciones

The air conditioning was fabulous and kept us cool throughout our stay. We had to ask for towels on 2 seperate occasions and had to wait hours for them to show up. The shower leaked and keft the floor very wet all day. The room was really nice and the rustic esthetic was cool. Located in a very good location.

Todo muy bien

I will continue from my other post because I can give two reviews since I stayed there two separate nights. Don't waste your time going to the rooftop bar. The service there is terrible. He acts like he's doing you a favor and you're bothering him from taking a rest. Not cordial at all. And also the tall girl at the reception that works late afternoon and nights is terrible customer service. I had a complaint to make and she told me if I didn't like it. I could go stay in another hotel somewhere else. Not the customer service we have in the United States. That's for sure. These people would be fired.