Swiss Star Zurich University - Self Check-In

No complaints, really handy to the bus stop and easy downhill walk into Zurich, prepare to climb a lot of stairs each day to get up to it! Clean bathroom, well kitted out kitchen, comfy bed and nice and spacious

This room was not as expected for a professional service. The blinds were broken, we could open only 1/3 during the day, and it has a hole on top when closed. There was no pot for cooking, no dishsoap, nothing to make coffee, very few ustencils, …

Room was very disappointing!! Balcony door broken.bed broken.fan not working!!

The apartments were fine, but definitely not amazing - if you need to stay for a short period, in this part of the city, and your budget it tight (Zurich is pricey), there aren't really a lot of other options. In my opinion the rating when I booked (8.something out of 10) is overly generous, even for a reasonably keen price. General cleanliness was OK, but not great - common areas clearly get a lot of traffic, the bedding and towels were clean and fresh (but very cheap and/or very old) but soft furnishings in both our rooms were stained and very, very tired. Taps and showers were in desperate need of replacement, kitchen units and flooring was bashed and has seen many hard miles. Check-in is in theory very simple (get an email ahead of time / get a lockbox code / get a key) but as we had 2 rooms on our booking it was actually a case of guess which code is working, open that room, find an un-labelled key on the coffee table, try that in the other room door - not ideal when the 2 members of staff arrive on entirely different flights. All-in-all, acceptable and I've stayed in worse, but it wouldn't be on my list of places to book again, even considering the fairly reasonable price.

First, the good: check-in is easy, the apartment is incredibly spacious, and with a balcony. Well-located, just steps away from a tram stop and a grocery. The bad: zero amenities. No soap of any kind, not even dish soap. By my count, the complete amenities list is three forks, a spoon, a pot, a used sponge, three dishes, and toilet paper. No bowls, so if you want cereal, you’re eating it out of a pot. The oven and refrigerator work, but the dishwasher does not. No coffee paraphernalia. There is a laundry, but it’s in a haunted basement down a cobwebby stairwell, so I can’t speak to it. The decor is bleak and furniture is basically “2008 IKEA gone to seed.” Functional, but falling apart in the specific way that 20 year old color-by-numbers furniture decays. There’s some Jackson Pollock-esque food splatter above the stove, as if a pot of baked beans exploded three years ago. Oh, did I mention the ant infestation? They travel in an ant superhighway from the bathroom to the bedroom. Attempts were made (blocking holes, poisoning paths) to disrupt their activities but they found different routes. At a certain point, we conceded that we were living in the ants’ apartment and made efforts to coexist. I ate my cereal out of the pot with the only spoon and marveled at the adaptive sophistication of the ant colony.