Name: Hotel Le Stelle - self check-in
Address: 3 Hirschenpl., Lucerna, Cantão de Lucerna, CH
Price range: US$ 187–US$ 212 per night
Rating: 6.95

Opinião dos hóspedes

O Hotel Le Stelle - com check-in automático oferece uma base caminhável no centro histórico, com entrada sem contato, mas as avaliações indicam que os quartos são muito pequenos, com alguns tetos baixos, sem ar condicionado, limpeza e manutenção variáveis, Wi-Fi instável e assistência limitada no local.

Localização central, perto de pontes, lojas e da estação, é elogiada, e alguns hóspedes acharam os quartos limpos e com bom custo-benefício para uma curta estadia. As desvantagens comuns incluem camas duras, barulho de sinos da igreja ou vizinhos, acesso difícil em uma área de pedestres e um elevador pequeno e lento que começa um andar acima. Espere uma estadia básica e econômica, onde a conveniência supera o conforto e os serviços.

Comodidades

Limitado

Limpeza

Variável

Quartos

Pequeno

Serviço

Variável

Localização

Central

Jantar

Limitado

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As instalações são básicas. Várias avaliações mencionam um elevador pequeno e lento que começa um andar acima (o que significa que as malas devem ser carregadas pelas escadas), sem saguão/recepção, e o depósito de bagagem estar no restaurante do andar de baixo, em vez de um cômodo seguro.

Avaliações dos hóspedes relacionadas

8

Luis

6 de set. de 2025

·

Hospedou-se por 1 noite

Su ubicación es excelente y el hecho del self check in es muy cómodo… solamente hay que tener en cuenta que los cuartos son muy reducidos y que tiene un “elevador” tipo de carga lo que en realidad implica subir escaleras

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8

Geanine

10 de out. de 2025

·

Hospedou-se por 1 noite

You are greeted by a restaurant employee where we left our bags basically next to the kitchen. There is a self check in to verify your info, in front of steps and climb up to first floor where our room was situated. The room is basic hostel minimal look but super clean and comfortable beds. It was a good value for the money as the location was perfectly situated in the old town area.

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8

Brooks

7 de out. de 2025

·

Hospedou-se por 2 noites

The area and rooms are great here! It is in the heart of Luzern and in a pretty square of the town. My only complaint is that the “luggage storage” option is just to leave your bags in the restaurant downstairs which we were not comfortable doing. Other than that this hotel is great!

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6

Mark

22 de set. de 2024

·

Hospedou-se por 2 noites

This is in a great location. The room is very sparse with no place to set luggage or items in bathroom. Some rooms have a courtyard view but ours looked at a building and someone’s balcony. Bed is very firm but not too bad. Elevator is 1 story up so you have to lug bags up a twisting flight to get to the weird little elevator.

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10

Norie Lyn

4 de out. de 2025

·

Hospedou-se por 2 noites

Overall nice and comfortable place to stay. The only thing i don’t like is there’s no elevator from ground floor, we need to bring our big luggages through the stairs going to the first floor, that’s where the elevator starts.

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4

MARIA DE LA LUZ

20 de ago. de 2024

·

Hospedou-se por 1 noite

No reception or lobby. Nobody keeps your luggage in a safe room if you need to store it after check-out or before check-in.

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6

Man Kei

15 de jun. de 2023

·

Hospedou-se por 2 noites

The self check in was a seamless process. The location is great and easy to walk to shops and restaurants. However, the shower head was awful, you can’t shower hands free, there’s nowhere to put your soap bottles and the water leaked out everywhere into the the bedroom floor so it was wet everywhere! You can also hear the ringing bell from a nearby church at night. There is a lift in the hotel but it is very slow so be aware you might need an extra few minutes to wait for it.

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8

Sohil

15 de jul. de 2025

·

Hospedou-se por 1 noite

Very small room, lift is ultra slow and not comfortable for long stay. Pls book only if you have no other choice and have to stay only for a night.

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10

Brenda

27 de jul. de 2025

·

Hospedou-se por 1 noite

Great little hotel right in the middle of old town. Room was nice and clean. Just fyi you do have to go up one flight of stairs before getting to the elevator

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6

John

2 de jun. de 2023

·

Hospedou-se por 1 noite

Property is in older building. Self checkin was ok but makes you feel like your at Mac Donald’s. lift for bags was extremely small and did not go to ground floor and stairs are narrow and tight. Room was small even for Europe, there was a fridge which was nice. Was a one night stop over and was fine for that duration.

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Limpeza

A limpeza é variável. Muitos hóspedes acharam os quartos muito limpos, mas relatos recorrentes mencionam cabelos, poeira, mofo, cheiros de esgoto e banheiros precisando de uma limpeza mais profunda.

Avaliações dos hóspedes relacionadas

8

Susan

17 de set. de 2025

·

Hospedou-se por 2 noites

Hotel Le Stelle is a really great budget friendly option if you don’t need the amenities of a regular hotel. Checkin was self service. I’ve never done that before, but it worked just fine!! The location is right in the middle of the old town, it’s walking distance from the train, and surrounded by shops and restaurants. Our room was immaculately clean and looked out onto a square. The room is basic, but comfortable. It had a kettle, fridge and great shower! It’s all we needed for a 2 night stay in Lucerne without breaking the bank. Highly recommend! Very happy!

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10

Bernard

10 de fev. de 2026

·

Hospedou-se por 2 noites

Location, clean room.

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6

Alessio

26 de jan. de 2026

·

Hospedou-se por 3 noites

Le coffre-fort ne fonctionnait pas, j’ai demandé de l’aide mais d’autres chambres avaient le même problème; on m’a dit qu’on aurait trouvé une solution mais j’ai jamais eu de retour. Le ménage est aussi fait un peu à la va vite, on trouve pas mal de cheveux longs et poussière au sol.

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10

Mihai R.

14 de set. de 2025

·

Hospedou-se por 3 noites

Very good position, in the old town. Needs a little revamping but VERY clean.

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4

Scott

8 de jan. de 2025

·

Hospedou-se por 2 noites

Room has not had a deep clean in quite some time, indicated by the layer of dust in all corners as well as behind the refrigerator (that was not functional) and inside the Nespresso machine (that was full of empty pods). Second attempt at staying here, there will not be a third. Also, the door had no functional secondary lock.

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10

YI JUNE

26 de dez. de 2025

·

Hospedou-se por 1 noite

Clean room and kind staffs

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4

Rémi

10 de fev. de 2026

·

Hospedou-se por 1 noite

La chambre est minuscule, une seule table de nuit, très peu de prise de courant, hygiène à déplorer, poils dans les serviettes, cheveux dans les draps, étagère dévissées du mur, vitre des fenêtres scotchées, odeurs du restaurant chinois dans les communs

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10

Jonathan

12 de nov. de 2025

·

Hospedou-se por 1 noite

Great value and clean room. Bathroom and shower excellent!

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10

Evelyn

17 de jun. de 2025

·

Hospedou-se por 4 noites

Zimmer und Bad waren sehr schön und sehr sauber. Das Hotell liegt in der Altstadt. Es ist vom Bahnhof zu Fuß gut zu erreichen. Es ist nahe dem See. Hier kann man tolle Schiffsfahrten buchen.

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2

Melony

25 de ago. de 2023

·

Hospedou-se por 1 noite

The lobby is a restaurant with worn dirty rug. The self check-in didn’t work and I paper posted on box said to ask a restaurant employee. The room was extremely dirty. The floors were blackened and there wasn’t even handsoap. The shower had mold around the bottom and splatter is some sort on the walls. The bed was a 3” foam mattress w 2 twin blankets laid out like sleeping bags on the king bed. There was a small fan in the room but we had to close the windows due to large drunk people outside of the hotel past midnight. Dirty dirty dirty hotel.

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Quartos

Os quartos são compactos a muito pequenos, com alguns quartos no sótão com vigas baixas; as camas tendem a ser firmes, não há ar condicionado e a confiabilidade do Wi-Fi é inconsistente. As vistas variam de praças charmosas a muros, e o barulho de sinos da igreja ou vizinhos é possível.

Avaliações dos hóspedes relacionadas

6

Mercedes

19 de set. de 2025

·

Hospedou-se por 2 noites

It was not great, bed was the most uncomfortable bed i ever slept in....

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8

Eric

2 de set. de 2025

·

Hospedou-se por 2 noites

The view shown in the booking is NOT the view we got of a wall. Very disappointed, but location was great!

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4

Gwyneth

17 de dez. de 2025

·

Hospedou-se por 2 noites

While hotel location was good that was about the only decent thing: the wifi was completely unusable, the beds hard, and the type of elevator they had (which was more for wheelchairs and not a typical elevator) was difficult to use and was unavailable the one time we actually would have wanted to use it. The self check in was also confusing and frustrating.

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8

Jean-Luc

22 de ago. de 2025

·

Hospedou-se por 1 noite

Petite chambre, donnant sur un mur, du coup assez "oppressante". Bien pour une nuit de passage. Mais la salle de douche était super, moderne, et le lit très confortable, et très grand. Un petit frigo, très appréciable. L'emplacement est bien situé, proche gare et bus, en centre ville. Check in et out entièrement informatisé, nous n'avons vu personne, mais s'est bien passé.

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4

Peter

10 de nov. de 2022

·

Eine Deckenhöhe knapp unter 2m und Dachschräge auf der Hälfte des Zimmers. Nach Maßstäben deutschen Wohnraums nicht 18, sondern unter 9 qm, Jedenfalls war in meinem Zimmer kaum die Hälfte der Fläche nutzbar. In der Dusche Kopf einziehen. Für Menschen bis ca. 1,70 oder 1,75m vielleicht ok.

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8

sian

20 de set. de 2025

·

Hospedou-se por 2 noites

This hotel is in a great location in walking distance for sightseeing and eating. the only thing missing was air conditioning, a fan was supplied.

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8

alexander

9 de mai. de 2025

·

Hospedou-se por 2 noites

Det va ett fint rum och central och inget annat fel, men sängen va tyvärr den hårdaste jag varit med om! Fick lägga kuddarna som extra madrass

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10

Michael

28 de out. de 2025

·

Hospedou-se por 4 noites

Check-in was a simple contactless process. Room was quiet, with church bells softly ringing in the background on occasion.

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4

Rhonda

27 de set. de 2025

·

Hospedou-se por 2 noites

Internet unreliable, room is tiny

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8

Gareth

7 de jul. de 2025

·

Hospedou-se por 2 noites

Room was on top floor, and a little hot without air con, otherwise value for money and a great location

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Serviço

O check-in automático é conveniente para muitos, mas outros enfrentaram falhas na máquina ou confusão e acharam o contato com a equipe difícil quando surgiram problemas; a equipe do restaurante às vezes interveio para ajudar. A capacidade de resposta a problemas de manutenção é inconsistente.

Avaliações dos hóspedes relacionadas

8

william

1 de jun. de 2023

·

Hospedou-se por 2 noites

the location was perfect, it couldn't have been better. close to the bars,train station, shops and restaurants. the lady from the restaurant offered help and was pleasant. Yes, I would stay here again.

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10

Titan

20 de jun. de 2023

·

Collected the key from the restaurant downstairs. The Japanese Auntie is very helpful. Location is best and lot of shopping and restaurants.

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6

Ralph

20 de jan. de 2026

·

Hospedou-se por 1 noite

Personal habe ich keines angetroffen. Im Zimmer lottert so einiges und was nützt die Kaffeemaschine, wenn es für die Nutzung keine Kaffee-Pads zur Verfügung hat. War wohl günstig, doch werde ich dort nicht mehr übernachten wollen.

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4

Annie

22 de out. de 2025

·

Hospedou-se por 3 noites

The hotel is in a convenient Old Town location. Self check-in was easy, but it was hard to reach the staff. I reported a clogged shower drain several times; someone eventually came, but the issue wasn’t fixed. It was frustrating trying to get help.

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8

Hayden

28 de jul. de 2024

·

Hospedou-se por 1 noite

The rooms were quite nice, especially for the quite reasonable price. The rooms were very clean with a nice, modern bathroom. Centrally located in the old city was a big plus. Of course, like almost all hotel rooms in the old city, there is no air conditioning. Even so it wasn't uncomfortable to sleep on a hot July night The only reason I'm not giving it 5 stars is the automated self check-in completely failed to work. The manager of the Japanese restaurant downstairs handled everything. She was very nice about it, but if we'd arrived when the restaurant was closed, i don't know what we'd have done.

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4

Gwyneth

17 de dez. de 2025

·

Hospedou-se por 2 noites

While hotel location was good that was about the only decent thing: the wifi was completely unusable, the beds hard, and the type of elevator they had (which was more for wheelchairs and not a typical elevator) was difficult to use and was unavailable the one time we actually would have wanted to use it. The self check in was also confusing and frustrating.

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10

Mark Kevin

13 de jun. de 2024

·

Hospedou-se por 1 noite

Clean room and easy check-in. Some may still find it hard if you are not tech savvy.

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6

Alex

11 de jul. de 2024

·

Hospedou-se por 4 noites

Floor not clean. TV did not work. No hotel staff on site. Was given the phone number of the owner but he did not answer messages. Eventually on the last day someone from the Japanese restaurant below got the TV to work for a few minutes, after which it stopped working again.

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8

Gina

17 de ago. de 2025

·

Hospedou-se por 1 noite

Pretty decent place, location is great. The self check in was not great though, we luckily were able to get our key card but the machine froze on us and reset. It was past midnight when we checked in so if anyone else came after us they would be unable to get their card because the machine was not working. Room was clean.

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8

Robert

29 de nov. de 2025

·

Hospedou-se por 2 noites

Nice place. I little hard to find and we had some trouble getting inside (we didn't understand how to get in before the self check-in). Overall it was nice, clean and affordable.

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Localização

Excelente localização central no centro histórico, a uma curta distância a pé da estação, pontes, lago, lojas e restaurantes. Alguns hóspedes acharam difícil de encontrar ou chegar de carro e notaram ruído ocasional da praça ou dos sinos da igreja.

Avaliações dos hóspedes relacionadas

8

Sandra

19 de out. de 2025

·

Hospedou-se por 2 noites

Great location

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8

Chian

3 de set. de 2025

·

Hospedou-se por 1 noite

This property's location is really good, right in the middle of the old town, very charming and walkable, 5 mins to the Lucerne's famous wood bridge. There are shops and restaurants under stairs and around the corner. I event heard Italy songs right outside my window.

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8

KIRSTI

5 de nov. de 2025

·

Hospedou-se por 2 noites

Great location with shops and plenty of restaurants nearby. Room had some old charm, but was perfect for what we needed

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10

Roselle

22 de out. de 2025

·

Hospedou-se por 2 noites

It’s centrally located to tourist attractions. Easy check in and out. The

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8

Ka

3 de out. de 2025

·

Hospedou-se por 2 noites

Very convenient location. Close to shopping and train station.

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8

John

22 de jul. de 2024

·

Hospedou-se por 1 noite

Great location.

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10

Diane

13 de jun. de 2025

·

Hospedou-se por 3 noites

Adorable hotel. Right in middle of everything.

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8

Susan

1 de mai. de 2024

·

Hospedou-se por 1 noite

It was a nice room but very small but it was sufficient. Very hard to find and hard to get to. Parking nearby was 36 CHF for tje night!

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6

Véronique

28 de out. de 2025

·

Hospedou-se por 1 noite

La chambre est très bien; le problème est que la zone est piétonne et que l'on ne peut pas se gare, et que l'hôtel est très difficile à trouver. De plus, le digicode était en panne le soir de notre arrivée, ce qui a rajouté du stress

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8

Robert

29 de nov. de 2025

·

Hospedou-se por 2 noites

Nice place. I little hard to find and we had some trouble getting inside (we didn't understand how to get in before the self check-in). Overall it was nice, clean and affordable.

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Jantar

Um restaurante no térreo é mencionado e alguns hóspedes gostaram da comida; a maioria dos comentários destaca a abundância de padarias, bares e restaurantes próximos, em vez de refeições no local. Não é o foco da estadia.

Avaliações dos hóspedes relacionadas

8

william

1 de jun. de 2023

·

Hospedou-se por 2 noites

the location was perfect, it couldn't have been better. close to the bars,train station, shops and restaurants. the lady from the restaurant offered help and was pleasant. Yes, I would stay here again.

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10

Titan

20 de jun. de 2023

·

Collected the key from the restaurant downstairs. The Japanese Auntie is very helpful. Location is best and lot of shopping and restaurants.

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8

Tamara

19 de set. de 2024

·

Hospedou-se por 1 noite

Having tea and coffee available 24/7 was fantastic and the breakfast very good too!! Share bathroom facilities were also very good. Unfortunately the people in the room above us disturbed our sleep as we could hear them walking around on the wooden floors and banging about quite loudly.

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8

Michael

1 de jun. de 2024

·

Hospedou-se por 5 noites

First of all, if you need a concierge and room service, this isn’t the place for you. Self check in and rather spartan. One must hump their baggage up one flight to reach the elevator. That being said, the location is to die for. On Hirschenplatz Place, one square opens up to another and shopping corridors radiate in practicallly every direction. A bakery and coffee shop is steps away, and a number of dining options emerge as you explore. One of the old town’s covered bridges is just three (I’ll call them blocks) away. Everything is close by in the old town. There was some trouble for us and other guests checking in, but the gentlemen who runs the oriental restaurant lent his assistance. You can also check your bags at the restaurant if you arrive early. Room service freshens your accommodations daily.

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8

Lydia

19 de mai. de 2025

·

Hospedou-se por 1 noite

I liked the self check-in, was quick and easy to use and I received a door key in no time. Room was compact, but had a great view of a beautiful Lucerne square. It was a double room, but would have been crowded with two people. I was on my own and only stayed one night, so it was just what I was looking for. No reception so no way to leave your luggage upon checkout. Luckily you can leave luggage at the train station, which is a short walk away. Can't beat the location, right in the middle of everything and only one block from the lake!

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10

Diva

13 de abr. de 2025

·

Hospedou-se por 1 noite

Place was nice and cozy. Was also quiet especially for being in a busy area. Restaurant below serves yummy dumplings. And the bakery across serves the best chocolate brioche. Within walking distance to everything and close to the station

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10

Simon

7 de jul. de 2024

·

Hospedou-se por 1 noite

Self check in easy. Location great off square but can be noisy late at night and early in morning. Rooms little run down - fine if you want a cheap and easy hotel.

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4

Alma Rosa

8 de jul. de 2024

·

Hospedou-se por 2 noites

El hotel está arriba de un restaurante de comida china y huele a comida todo el tiempo. Tienes que subir unas escaleras super angostas para subir a primer piso; aunque está bien comunicado es inaccesible para cualquier vehículo y si trae maletas no cuente con que vendrán a ayudarle, no recomendable.

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8

Anil

2 de mai. de 2023

·

Hospedou-se por 2 noites

I guess the self checkin is a new concept for us. There was no one to talk to! But once you checkin then the rooms are well equipped with stuff, they are clean. Only annoying thing was the floors were very squeaky. The restaurant at the hotel entrance serves good Asian food. Location of the hotel was fantastic. Overall happy with the stay at Le Stelle

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2

Melony

25 de ago. de 2023

·

Hospedou-se por 1 noite

The lobby is a restaurant with worn dirty rug. The self check-in didn’t work and I paper posted on box said to ask a restaurant employee. The room was extremely dirty. The floors were blackened and there wasn’t even handsoap. The shower had mold around the bottom and splatter is some sort on the walls. The bed was a 3” foam mattress w 2 twin blankets laid out like sleeping bags on the king bed. There was a small fan in the room but we had to close the windows due to large drunk people outside of the hotel past midnight. Dirty dirty dirty hotel.

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Mês	Preço médio
janeiro	US$ 116
fevereiro	US$ 128
março	US$ 116
abril	US$ 133
maio	US$ 162
julho	US$ 184
agosto	US$ 207
setembro	US$ 183

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4 $198	5 $199	6 $187	7 $187	8 $187	9 $187	10 $199
11 $199	12 $199	13 $187	14 $187	15 $187	16 $199	17
18	19 $188	20 $187	21 $187	22 $188	23 $187	24 $199
25 $187	26 $187	27 $187	28 $187	29 $188	30 $212	31 $187

Hotel Le Stelle - self check-in

Preços para Hotel Le Stelle - self check-in

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Quarto casal standard

Quarto solteiro econômico

Quarto solteiro superior

Quarto casal superior

Quarto solteiro standard

Avaliações dos hóspedes sobre Hotel Le Stelle - self check-in

Quem se hospeda aqui?

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Informações importantes

Preços para próximas datas