Name: Hotel Buena Vista
Address: Calle 34 32-34, Bucaramanga, Colombia, Bucaramanga, Santander, Colombia
Rating: 8.3

Guest reviews

8.3

Very good

Based on 749 verified reviews

Who stays here?

Business

48%

Couple

24%

Family

18%

Group

4%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Hotel Buena Vista, travelers highlight a convenient location near restaurants and shops and consistently friendly staff, while room experiences vary from modern and comfortable to small or dated, with recurring comments about street noise and sleep quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Douglas

Jan 14, 2026

·

Stayed 5 nights

The staff were very good the facility was in great shape for its age the rooms I stayed in were all updated the free breakfast was quite something lots of options but in general the staff were very courteous efficient polite while there were language barriers the new AI chat translation tools were very helpful they use them as well as I and that seemed to solve most issues with communication

10

diana

Jul 15, 2025

·

Stayed 5 nights

Highly recommended, the best hotel of all, unique service, super delicious food, everything very clean

6

Jenny

Jun 19, 2025

·

Stayed 1 night

The room looked good at first glance, then you noticed some things. The mattresses were rock hard, luckily we were only there for one night but it was not a good nights sleep. There was no soap or shampoo despite there being dispensers. It was super noisy, all night from all directions making it even harder to sleep. The apartment could have been a lot cleaner had too, I got the sense that the apartment had been empty for a long time and it had not been cleaned prior to our arrival. Overall would not recommend, the only good side was the staff. They were very friendly and attentive.

2

Ricky

Jun 7, 2025

·

Stayed 3 nights

Pool was closed. Outdated and small rooms.

10

David

Mar 12, 2025

·

Stayed 5 nights

Everyone at this hotel was so nice so helpful everybody from the bell guy to the front desk guy to the waiters in the restaurant and everything. Just everyone was so nice.

Calle 34 32-34, Bucaramanga, Colombia

Location

With a stay at Hotel Buena Vista, you'll be centrally located in Bucaramanga, just a 3-minute walk from Parque Mejoras Públicas and 7 minutes by foot from Corfescu Theater. This spa hotel is 0.5 mi (0.8 km) from Bucaramanga Modern Art Museum and 0.6 mi (0.9 km) from Las Palmas Park.

Parque Mejoras Públicas(0.2 miles)

Corfescu Theater(0.3 miles)

Megamall Shopping Center(0.4 miles)

Parque de los Niños(0.4 miles)

Las Palmas Park(0.5 miles)

Parque del Agua(0.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self parking is available on-site.

A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.

Pets are allowed with a fee of USD 3 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 12:00 AM, and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Airport shuttle services are available; details on pricing and arrangements can be obtained from the property.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The hotel is centrally located in Bucaramanga, just a 3-minute walk from Parque Mejoras Públicas and 7 minutes by foot from Corfescu Theater. It is 0.5 mi from Bucaramanga Modern Art Museum and 0.6 mi from Las Palmas Park.

The hotel has an outdoor pool, which is closed on Monday, Tuesday, Wednesday, Thursday, and Sunday. The pool is seasonal and operational hours may vary.

Children are allowed at the property; however, they may not be eligible for complimentary breakfast.

Hotel Buena Vista

Amenities

Property description

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