Name: Cartagena Royal Hotel Boutique
Address: Centro Historico, Calle de la Cruz No 9-41, Cartagena Walled City, Cartagena, Cartagena (and vicinity), Colombia, Cartagena, Bolívar, Colombia
Rating: 8.18

Guest reviews

8.2

Very good

Based on 556 verified reviews

Who stays here?

Business

8%

Couple

50%

Family

16%

Group

21%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Travellers praise Cartagena Royal Hotel Boutique for its central Old Town location and especially its friendly, attentive staff, with many also highlighting clean, comfortable rooms featuring smart controls and effective air conditioning, plus a pleasant rooftop terrace with city views.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Eugenia

31 Mar 2026

·

Stayed 2 nights

The breakfast was very bad. We decided to skip this breakfast the second morning . Even a simple black tea was unavailable.

10

Alexander

15 Jan 2026

·

Stayed 1 night

Excellent hotel, very nice rooms and facilities.

2

ARNY

12 Dec 2025

·

Stayed 9 nights

I BOOKED THIS HOTEL ,BECAUSE YOUR ADVERTISEMENT SHOWS IT HAS TWO BEDROOMS,BUT WHEN I ARRIVE IT HAS ONLY ONE BEDROOM . THE NEXT DAY THEY CHANGE THE ROOM FOR ME ,BECAUSE WATER WAS LEAKING THROUGH THE TAP CABINET AND ALL MY UNDERWEAR AND SOCKS BECAME WET. SECOND I BOOKED FOR TWO PERSONS AND I WAS NOT ALLOWED TO LET A LOCAL VISIT MY ROOM . THIS BOOKING WAS A SCAM AND I WANT A GREAT PORTION OF MY MONEY BACK . THE ONLY THING THAT WAS GREAT ,WAS THE STAFF !

10

Jörgen

3 Dec 2025

·

Stayed 7 nights

Everything was super good. Staff, was super friendly, the room was excellent. Overall a 10. Thanks.

8

Gladys

26 Nov 2025

·

Stayed 1 night

Breakfast menu was OK. It needs a little more variety. The rooms were very good. A/C was perfect!!

Centro Historico, Calle de la Cruz No 9-41, Cartagena Walled City, Cartagena, Cartagena (and vicinity), Colombia

Location

A stay at Cartagena Royal Hotel Boutique places you in the heart of Cartagena, within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. This hotel is 1.9 mi (3.1 km) from Bocagrande Beach and 0.1 mi (0.1 km) from Fernandez Madrid Park.

Fernandez Madrid Park(0.1 Miles)

India Catalina Monument(0.1 Miles)

Iglesia de Santo Toribio de Mangrovejo(0.2 Miles)

Centro Comercial La Serrezuela(0.2 Miles)

Santo Toribio Church(0.2 Miles)

Fine Arts(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Airport shuttle services are available for a surcharge of COP 85,001 per vehicle for a roundtrip, accommodating a maximum of 4 people. Guests must contact the property 72 hours prior to arrival to arrange the transfer.

Accessibility features include step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is located in the heart of Cartagena, within a 15-minute walk of the Clock Tower and Cartagena de Indias Convention Center. It is 1.9 miles from Bocagrande Beach and 0.1 miles from Fernandez Madrid Park.

One child aged 6 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

Cartagena Royal Hotel Boutique

Amenities

Property description

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