Hotel Mirage

The person who was checking us in couldn't speak English at all, and we don't speak Italian. He demanded from us a city tax of 2eur/person and become very upset when we didn't want to pay it ( that's because according to email from Expedia it should be 1eur/person). We translated the email for him but, nevertheless, he was quite unpleasant towards us. Later in the day some other guy (with a bit of English) waved the payment off but the two of them treated us like an evil necessity till the end of our stay. Hotel's offer includes luggage storage. We were able to use it before the check in but after the check out they restricted this option to only one hour. We were left with no choice but to carry our bags around for next 2h. Moreover, in the bathroom showering and using sink water at the same time might be dangerous: only one can have cold water at the time and if you are in the shower you can boil yourself. In the shower I found traces of someone shaving there ( it was none of us). Overall good location but unpleasant stay.