Paguera Treff Boutique Hotel

My partner and I could not recommend this hotel enough! It is beautifully decorated,perfectly located and have a great staff. The moment we stepped into the beautifully decorated reception, we were met by Sebastian who was very friendly.He told us everything we needed for our stay, gave us a glass of fizz whilst he dealt with the paperwork. Without prompting,he arranged for us to have a packed breakfast for our early departure delivered to our room the night before!! They made a massive effort to know our itinerary before we had even arrived. We later met Tatyana who works in the bar/restaurant.Believe me, we tried cocktails at several places and turns out we just needed to go down stairs for the best from Tatyana.They have a rooftop pool which was on the 4th floor where we could even order our cocktails and get them brought up to the pool area whilst we sat in the cool water admiring the beautiful view.Absolute bliss!! The next day we met Lenka who worked at reception. She helped us with a couple of minor queries and once again she could not have gone anymore out of her way to make us happy. My partners birthday was during our stay and they surprised us with a bottle of fizz,chocolate and a lovely note which was left in our room.We really appreciated it. To sum up, if you want a beautifully decorated hotel, with wonderful staff that give a personal touch,good food and delicious cocktails,this hotel is where you need to go. Thank you for making our stay so special.

The first thing I noticed was how comfortable the bed was and the room's cleanliness. There were a few chips on the flooring, one of which was in the bathroom, and I could feel it on my feet as it was raised slightly near the shower; these were minor issues. However, my room overlooked the road, and the noise of traffic made sleeping a problem, as there were manholes that made a clack-clack noise. If the windows were double-glazed, it would make a significant difference, not only in terms of noise reduction but also in terms of energy loss with the air conditioning, which was very effective.

At the hotel, cleaning started at 8:30 AM with very loud noise. When I told the cleaner, they said, “It’s my job, I have to do it,” and did not try to be careful. The noise continued, and the doors let all the sound inside. When I reported this to the front desk, the staff also said cleaning must start at 8:00 AM and could not do anything. It was very strange. Additionally, the floor is made of glass, so when cleaning tools are dragged, it makes extreme noise. The cleaner did not pay attention, which made it worse. Also, the image I saw on Hotels.com was never shown at the hotel, and I received no information about it. I couldn’t find that view anywhere.

Lovely hotel, spacious room & immaculate throughout. Close to the beach, bars, restaurants & shops. My first visit & would definitely stay here again. Staff were lovely 😀

The staff was very nice. The rooms were clean and modern. The close proximity to the beach is great. The only negative comment would be that the buses drive past the hotel every few minutes which can be annoying during breakfast and dinner. Overall we would recommend staying here.