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Northern Charm Hotel

77 US$

/nat

Gennemsnit for oktober

Northern Charm Hotel - Reception

Northern Charm Hotel - Værelse

Northern Charm Hotel - Værelse

Northern Charm Hotel - Udsigt fra værelset

Northern Charm Hotel - Reception

Priser på Northern Charm Hotel

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77 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På Northern Charm Hotel ligger prisen pr. nat i gennemsnit på 77 US$ i den billigste måned (oktober) og 113 US$ i den dyreste måned (december), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Northern Charm Hotel pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	113 US$
februar	85 US$
marts	95 US$
april	85 US$
maj	81 US$
juni	86 US$
juli	86 US$
august	84 US$
september	87 US$
oktober	77 US$
november	111 US$
december	113 US$

Dyrest: december (ca. 113 US$)

Billigst: oktober (ca. 77 US$)

Om dette overnatningssted

Sørg for at nyde de rekreative faciliteter, der inkluderer en udendørs pool og et fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og selskabslokale.

Restaurant
Swimmingpool
Forretningscenter
Roomservice
Turistservice
Renseri

Lokation

12 Ly Tu Trong Street, District 1, Lille Japan, Vietnam

Saigon Japan Town (0.1 mil)

Vincom Center (indkøbscenter) (0.3 mil)

US Consulate General (0.4 mil)

Dong Khoi Street (0.4 mil)

Saigon-floden (0.4 mil)

Parkson Plaza (0.5 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

13

Premier-værelse - byudsigt

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

258 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

12

Deluxe-dobbeltværelse (Window)

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

226 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

6

Signatur-dobbeltværelse - byudsigt

Værelsesoplysninger

1 Dobbeltseng

Sover 3

452 ft²

Klimaanlæg

Wi-Fi (Gratis)

Mini-bar

5

Signatur-dobbeltværelse - byudsigt

Værelsesoplysninger

1 Dobbeltseng

Sover 3

452 ft²

Klimaanlæg

Wi-Fi (Gratis)

Mini-bar

17

Executive-suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

344 ft²

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

12

Deluxe-værelse med 2 enkeltsenge (Window)

Værelsesoplysninger

2 Enkeltsenge

Sover 2

226 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

11

Premier Twin Room

Værelsesoplysninger

2 Enkeltsenge

Sover 2

248 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

11

Luksus-værelse - parkudsigt

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

484 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

4

Signatur-værelse til 3 personer - byudsigt

Værelsesoplysninger

1 Dobbeltseng

og

1 Enkeltseng

Sover 4

560 ft²

Klimaanlæg

Wi-Fi (Gratis)

Mini-bar

12

Grand-værelse - byudsigt

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

258 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

19

Suite (Northern Charm)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

538 ft²

Klimaanlæg

Wi-Fi (Gratis)

Separat badekar og brusebad

13

Executive-værelse - parkudsigt

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 3

344 ft²

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

14

Familieværelse - byudsigt

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

452 ft²

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

12

Executive-værelse - parkudsigt (Room Only)

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Mini-bar

Gæsteanmeldelser af Northern Charm Hotel

8.4

Meget god

Baseret på 1.655 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På tværs af anmeldelser får Northern Charm Hotel ros for sin centrale beliggenhed, hvorfra man let kan gå til det japanske kvarter, en malerisk tagpool og bar, rene og komfortable værelser samt venligt personale. Til gengæld nævnes svag aircondition, støj og inkonsekvent service som tilbagevendende problemer.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På tværs af anmeldelser får Northern Charm Hotel ros for sin centrale beliggenhed, hvorfra man let kan gå til det japanske kvarter, en malerisk tagpool og bar, rene og komfortable værelser samt venligt personale. Til gengæld nævnes svag aircondition, støj og inkonsekvent service som tilbagevendende problemer.

Morgenmaden bliver generelt godt modtaget på grund af udvalget og smagen, selvom nogle gæster fandt den gennemsnitlig, bemærkede langsom opfyldning, eller mente at spisestuen var varm. Værelsesoplevelser varierer: nogle nyder godt udsyn over byen og gennemtænkte indretninger, mens andre beretter om ingen udsigt mod de omkringliggende bygninger, tynde vægge, svage eller ubelejlige køleskabe og lejlighedsvise skadedyr. Andre faciliteter er mere begrænsede, idet flere kommenterer, at fitnesscentret er lille. Alt i alt kan man forvente et bekvemt udgangspunkt med fremragende udsigt og faciliteter, hvis man prioriterer beliggenhed over perfektion.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Tagpoolen og baren er et højdepunkt med fantastisk udsigt over byen. Fitnesscentret bemærkes som lille eller skuffende.

Relaterede gæsteanmeldelser

6

kouichiro

9. okt. 2025

·

Overnattede 3 nætter

gym、イマイチ。 reception、イマイチ。 bell staff、親切。

gym、イマイチ。 reception、イマイチ。 bell staff、親切。

10

Andrew

16. dec. 2025

·

Overnattede 4 nætter

Bar is great, the pool is ideal and the people and location is second to none. Great place stay

Bar is great, the pool is ideal and the people and location is second to none. Great place stay

10

Angus

25. nov. 2025

·

Overnattede 1 nat

Great location and lovely pool

Great location and lovely pool

8

paula

16. dec. 2024

·

Overnattede 5 nætter

Perfect location,walking distance to most place's.staff very friendly and obliging .Breakfast had a good selection .rooftop pool a bonus

Perfect location,walking distance to most place's.staff very friendly and obliging .Breakfast had a good selection .rooftop pool a bonus

10

wong

1. feb. 2025

·

Overnattede 2 nætter

Hotel condition is good. Staffs are professional. However gym room is too small but okay. Location is good and near the sight seeing point.

Hotel condition is good. Staffs are professional. However gym room is too small but okay. Location is good and near the sight seeing point.

6

Ryosuke

3. jan. 2025

·

Overnattede 4 nætter

The pool is comfortable

The pool is comfortable

8

Matthias Alexander

7. aug. 2025

·

Overnattede 4 nætter

Gutes Hotel mit tollem Pool und netter Bar auf dem Dach.

Gutes Hotel mit tollem Pool und netter Bar auf dem Dach.

10

Adel

9. dec. 2024

·

Overnattede 4 nætter

Fantastic location, breakfast was great, rooftop was amazing. It is located next to a "Tokyo" style district with lots of Japanese restaurants. A 10 minute walk to the Ho Chi Minh People's Committee building and Opera House. The staff was ver polite and helpful. Highly recommend this hotel.

Fantastic location, breakfast was great, rooftop was amazing. It is located next to a "Tokyo" style district with lots of Japanese restaurants. A 10 minute walk to the Ho Chi Minh People's Committee building and Opera House. The staff was ver polite and helpful. Highly recommend this hotel.

8

Tien

4. nov. 2024

·

Overnattede 1 nat

The hotel is clean and nice.. great rooftop pool and bar.

The hotel is clean and nice.. great rooftop pool and bar.

10

John

24. nov. 2025

·

Overnattede 2 nætter

Superb room. Very luxurious and clean. Great view The roof top pool is just incredible to relax in and use the sun loungers. What a view over the city Very friendly staff also. Top notch experience

Superb room. Very luxurious and clean. Great view The roof top pool is just incredible to relax in and use the sun loungers. What a view over the city Very friendly staff also. Top notch experience

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Værelserne er generelt rene og ofte beskrevet som uplettede. Nogle gæster rapporterede om skadedyr og mindre mangler, såsom manglende toiletartikler eller let beskidte slippers på værelset.

Relaterede gæsteanmeldelser

8

?

6. apr. 2025

·

Overnattede 6 nætter

新しく綺麗なホテルでした。清掃後に歯磨きセットなどを忘れていることが数日ありました。料理は良かったです。

新しく綺麗なホテルでした。清掃後に歯磨きセットなどを忘れていることが数日ありました。料理は良かったです。

10

Katsumi

26. jan. 2026

·

Overnattede 3 nætter

今回は2回目の滞在でしたが、館内、部屋とも清潔であり、またスタッフ全員の対応が非常に素晴らしい。

今回は2回目の滞在でしたが、館内、部屋とも清潔であり、またスタッフ全員の対応が非常に素晴らしい。

10

Minwoo

3. dec. 2023

·

Overnattede 2 nætter

New and clean room condition, excellent water pressure, free breakfast, fantastic view of the city, cheap price

New and clean room condition, excellent water pressure, free breakfast, fantastic view of the city, cheap price

10

Marcia

22. nov. 2025

·

Overnattede 1 nat

Beautiful clean room. Great view 12th floor). Delicious breakfast. Courteous staff.

Beautiful clean room. Great view 12th floor). Delicious breakfast. Courteous staff.

10

Mingu

1. dec. 2025

·

Overnattede 12 nætter

전반적으로 괜찮았으나, 바퀴벌레가 나왔어요 ㅜ

전반적으로 괜찮았으나, 바퀴벌레가 나왔어요 ㅜ

10

Marcia

18. nov. 2025

·

Overnattede 1 nat

Room was spotless. Great view (9th floor). Breakfast was amazing. Lovely staff at the desk. Highly recommend

Room was spotless. Great view (9th floor). Breakfast was amazing. Lovely staff at the desk. Highly recommend

4

Kotaro

18. feb. 2025

·

Overnattede 3 nætter

The air conditioner in the hallway is not working. Refrigeration function of refrigerator in room is weak. There were a lot of small insects in the bathroom. I made a reservation for a taxi at the front desk the night before I left, but in the morning it was not reserved.

The air conditioner in the hallway is not working. Refrigeration function of refrigerator in room is weak. There were a lot of small insects in the bathroom. I made a reservation for a taxi at the front desk the night before I left, but in the morning it was not reserved.

2

NAOKI

19. jul. 2023

·

Overnattede 5 nætter

There are pests in the room

There are pests in the room

10

John

24. nov. 2025

·

Overnattede 2 nætter

Superb room. Very luxurious and clean. Great view The roof top pool is just incredible to relax in and use the sun loungers. What a view over the city Very friendly staff also. Top notch experience

Superb room. Very luxurious and clean. Great view The roof top pool is just incredible to relax in and use the sun loungers. What a view over the city Very friendly staff also. Top notch experience

10

Jonatan

6. dec. 2025

·

Overnattede 1 nat

Clean rooms, nice staff. We had a late flight and they were very accommodating with both using the showers after checkout and storing our bags in a safe manner. Overall 10/10

Clean rooms, nice staff. We had a late flight and they were very accommodating with both using the showers after checkout and storing our bags in a safe manner. Overall 10/10

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Mange værelser er komfortable med godt design og udsigt over byen fra de højere etager. Andre nævner små eller værelser uden udsigt, tynde vægge, svag aircondition og køleskabe der køler dårligt eller slukker sammen med hovednøglen.

Relaterede gæsteanmeldelser

10

Minwoo

3. dec. 2023

·

Overnattede 2 nætter

New and clean room condition, excellent water pressure, free breakfast, fantastic view of the city, cheap price

New and clean room condition, excellent water pressure, free breakfast, fantastic view of the city, cheap price

6

tomohide

20. feb. 2025

·

Overnattede 3 nætter

レタントンにあり便利な場所ですが、宿泊した部屋は隣りのビルと接していて、カーテンは開けられず、また、冷蔵庫は冷えなかった！屋上のプール工事中で使用出来なかった。最後の日は部屋内に蚊が2匹いて捕まえるのに苦労した。

レタントンにあり便利な場所ですが、宿泊した部屋は隣りのビルと接していて、カーテンは開けられず、また、冷蔵庫は冷えなかった！屋上のプール工事中で使用出来なかった。最後の日は部屋内に蚊が2匹いて捕まえるのに苦労した。

10

Marcia

22. nov. 2025

·

Overnattede 1 nat

Beautiful clean room. Great view 12th floor). Delicious breakfast. Courteous staff.

Beautiful clean room. Great view 12th floor). Delicious breakfast. Courteous staff.

8

Yves

30. mar. 2025

·

Overnattede 2 nætter

Good stay , but the room with window is face to a building at 2 meters ...crazy no view

Good stay , but the room with window is face to a building at 2 meters ...crazy no view

8

Manabu

1. apr. 2025

·

Overnattede 3 nætter

カードキーが開けにくかった。それはとてもストレスでした。それ以外はとても快適で立地も良く、良いホテルと思います。

カードキーが開けにくかった。それはとてもストレスでした。それ以外はとても快適で立地も良く、良いホテルと思います。

10

Alangkan

9. mar. 2024

·

Overnattede 2 nætter

I had a very pleasant time staying at the Northern Charm Hotel. 1.The room design is great with everything needed 2.The staff were very friendly and accommodating. 3.There were a variety of food and beverage options for breakfast. One minor downside is that there's a building right next to the room I stayed in so I didn't have a city view from the window. But this didn't take away from the overall positive experience I had.

I had a very pleasant time staying at the Northern Charm Hotel. 1.The room design is great with everything needed 2.The staff were very friendly and accommodating. 3.There were a variety of food and beverage options for breakfast. One minor downside is that there's a building right next to the room I stayed in so I didn't have a city view from the window. But this didn't take away from the overall positive experience I had.

10

John

24. nov. 2025

·

Overnattede 2 nætter

Superb room. Very luxurious and clean. Great view The roof top pool is just incredible to relax in and use the sun loungers. What a view over the city Very friendly staff also. Top notch experience

Superb room. Very luxurious and clean. Great view The roof top pool is just incredible to relax in and use the sun loungers. What a view over the city Very friendly staff also. Top notch experience

8

Lee

9. okt. 2025

·

Overnattede 1 nat

It’s a nice place good shower in bathroom, nice cool lobby area, a/c room in the room not great it doesn’t get the room cool

It’s a nice place good shower in bathroom, nice cool lobby area, a/c room in the room not great it doesn’t get the room cool

6

Cathryn

6. dec. 2024

·

Overnattede 1 nat

This hotel is well situated and has a lovely roof top pool/bar area. I didn’t like that the walls are thin and we could clearly hear our neighbour on her phone until late. Also the fridge turns off when the card is removed from the door slot so we could not keep drinks cold. We were charged for ice brought from the room. We will not stay here again.

This hotel is well situated and has a lovely roof top pool/bar area. I didn’t like that the walls are thin and we could clearly hear our neighbour on her phone until late. Also the fridge turns off when the card is removed from the door slot so we could not keep drinks cold. We were charged for ice brought from the room. We will not stay here again.

8

hiromitsu

1. apr. 2025

·

Overnattede 1 nat

隣の部屋の音が少し漏れてくる。

隣の部屋の音が少し漏れてくる。

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet er ofte venligt, professionelt og imødekommende. Flere anmeldelser nævner dog inkonsekvent professionalisme og responsivitet, herunder uhøflige interaktioner, dårlig assistance om natten og mislykkede aftaler eller manglende svar.

Relaterede gæsteanmeldelser

4

Robert

4. jan. 2026

·

Overnattede 3 nætter

Very rude staff in lobby and front desk

Very rude staff in lobby and front desk

10

Katsumi

26. jan. 2026

·

Overnattede 3 nætter

今回は2回目の滞在でしたが、館内、部屋とも清潔であり、またスタッフ全員の対応が非常に素晴らしい。

今回は2回目の滞在でしたが、館内、部屋とも清潔であり、またスタッフ全員の対応が非常に素晴らしい。

8

paula

16. dec. 2024

·

Overnattede 5 nætter

Perfect location,walking distance to most place's.staff very friendly and obliging .Breakfast had a good selection .rooftop pool a bonus

Perfect location,walking distance to most place's.staff very friendly and obliging .Breakfast had a good selection .rooftop pool a bonus

8

HEEJEONG

1. dec. 2025

·

Overnattede 12 nætter

전반적으로 만족스러웠지만 체크아웃할때 남자직원분(매니저급으로 보이던데) 카드 던지시고 말투도 사나우셔서 좋은 기억 다 사라졌네요. 친절을 중시한다면 비추입니다

전반적으로 만족스러웠지만 체크아웃할때 남자직원분(매니저급으로 보이던데) 카드 던지시고 말투도 사나우셔서 좋은 기억 다 사라졌네요. 친절을 중시한다면 비추입니다

4

Kotaro

18. feb. 2025

·

Overnattede 3 nætter

The air conditioner in the hallway is not working. Refrigeration function of refrigerator in room is weak. There were a lot of small insects in the bathroom. I made a reservation for a taxi at the front desk the night before I left, but in the morning it was not reserved.

The air conditioner in the hallway is not working. Refrigeration function of refrigerator in room is weak. There were a lot of small insects in the bathroom. I made a reservation for a taxi at the front desk the night before I left, but in the morning it was not reserved.

10

Adel

9. dec. 2024

·

Overnattede 4 nætter

Fantastic location, breakfast was great, rooftop was amazing. It is located next to a "Tokyo" style district with lots of Japanese restaurants. A 10 minute walk to the Ho Chi Minh People's Committee building and Opera House. The staff was ver polite and helpful. Highly recommend this hotel.

Fantastic location, breakfast was great, rooftop was amazing. It is located next to a "Tokyo" style district with lots of Japanese restaurants. A 10 minute walk to the Ho Chi Minh People's Committee building and Opera House. The staff was ver polite and helpful. Highly recommend this hotel.

10

Robert

10. jun. 2025

·

Overnattede 2 nætter

Great place. Recommend it. Safe area, professional staff and quiet

Great place. Recommend it. Safe area, professional staff and quiet

10

Jonatan

6. dec. 2025

·

Overnattede 1 nat

Clean rooms, nice staff. We had a late flight and they were very accommodating with both using the showers after checkout and storing our bags in a safe manner. Overall 10/10

Clean rooms, nice staff. We had a late flight and they were very accommodating with both using the showers after checkout and storing our bags in a safe manner. Overall 10/10

6

MASAHIKO

29. jan. 2023

·

Overnattede 1 nat

夜中のフロントの対応が不十分でした。（担当者は寝ぼけていた様子でした。）

夜中のフロントの対応が不十分でした。（担当者は寝ぼけていた様子でした。）

10

???

27. nov. 2025

·

Overnattede 1 nat

忘れ物も確認してくれて大変たすかりました

忘れ物も確認してくれて大変たすかりました

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Centralt og med gåafstand til det japanske kvarter, restauranter og de største seværdigheder; mange beskriver også området som stille og sikkert.

Relaterede gæsteanmeldelser

10

Koichi

2. maj 2025

·

Overnattede 3 nætter

The location is easy to find and it's quiet.

The location is easy to find and it's quiet.

10

Angus

25. nov. 2025

·

Overnattede 1 nat

Great location and lovely pool

Great location and lovely pool

8

Anders

2. jan. 2026

·

Overnattede 3 nætter

Good location near Japan town. Nice complementary afternoon tea and a memorable new year party. Staff did their best to accommodate our wishes and needs, but there were some confusion around our late checkout (half night pay for late checkout to 18) and transfer to the train station

Good location near Japan town. Nice complementary afternoon tea and a memorable new year party. Staff did their best to accommodate our wishes and needs, but there were some confusion around our late checkout (half night pay for late checkout to 18) and transfer to the train station

10

Adel

9. dec. 2024

·

Overnattede 4 nætter

Fantastic location, breakfast was great, rooftop was amazing. It is located next to a "Tokyo" style district with lots of Japanese restaurants. A 10 minute walk to the Ho Chi Minh People's Committee building and Opera House. The staff was ver polite and helpful. Highly recommend this hotel.

Fantastic location, breakfast was great, rooftop was amazing. It is located next to a "Tokyo" style district with lots of Japanese restaurants. A 10 minute walk to the Ho Chi Minh People's Committee building and Opera House. The staff was ver polite and helpful. Highly recommend this hotel.

10

Robert

10. jun. 2025

·

Overnattede 2 nætter

Great place. Recommend it. Safe area, professional staff and quiet

Great place. Recommend it. Safe area, professional staff and quiet

8

mitsuyoshi

21. jul. 2025

·

Overnattede 7 nætter

The location of the hotel is good and the breakfast is delicious.

The location of the hotel is good and the breakfast is delicious.

10

Koichi

6. maj 2025

·

Overnattede 2 nætter

レタントン通りの喧騒と違い、静かで歩きやすい

レタントン通りの喧騒と違い、静かで歩きやすい

10

Indra

30. okt. 2025

·

Overnattede 1 nat

Clean room. Great staff. Centrally located.

Clean room. Great staff. Centrally located.

10

MASAMI

22. nov. 2025

·

Overnattede 3 nætter

最高の立地条件

最高の立地条件

8

KOJI

15. apr. 2025

·

Overnattede 1 nat

空港からは20分。ただ渋滞が酷いと40-50分かかる。繁華街に近く便利

空港からは20分。ただ渋滞が酷いと40-50分かかる。繁華街に近く便利

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden roses generelt for udvalget og smagen, og flere anmeldelser nævner dejlig udsigt fra restauranten. Nogle fandt den gennemsnitlig eller bemærkede langsom opfyldning og en varm spisestue; tagbaren bidrager til den samlede oplevelse.

Relaterede gæsteanmeldelser

10

HIROSHI

24. feb. 2025

·

Overnattede 3 nætter

どこに行くにも立地最高です朝食レストランからの景色も最高でした

どこに行くにも立地最高です朝食レストランからの景色も最高でした

8

Martin

23. feb. 2026

·

Overnattede 6 nætter

Room was nice and clean, nice location, good breakfast. Wrote them thoughp through here but no response. Subject: Immediate Resolution Required – Service Recovery Happy New Year. We are paying $180 per night for a properly air-conditioned room. After spending over three hours in a 30°C room with the AC set to 16°C (with a filter cleaning warning displayed), we were told this was “normal.” It clearly is not. We were then downgraded and provided with a portable electric fan. This is not an acceptable substitute for a functioning air-conditioning system at this rate. To resolve this matter professionally and move forward positively, we request: • Immediate placement in a properly functioning, fully air-conditioned room for the remainder of our stay, and • Two (2) complimentary nights as service recovery for the inconvenience, downgrade, and discomfort experienced. This would be a reasonable gesture considering the circumstances and the duration of our stay. If this cannot be resolved promptly, we will escalate formally through Hotels.com and request documentation of the incident. We hope to settle this amicably and continue our stay comfortably. Thank you.

Room was nice and clean, nice location, good breakfast. Wrote them thoughp through here but no response. Subject: Immediate Resolution Required – Service Recovery Happy New Year. We are paying $180 per night for a properly air-conditioned room. After spending over three hours in a 30°C room with the AC set to 16°C (with a filter cleaning warning displayed), we were told this was “normal.” It clearly is not. We were then downgraded and provided with a portable electric fan. This is not an acceptable substitute for a functioning air-conditioning system at this rate. To resolve this matter professionally and move forward positively, we request: • Immediate placement in a properly functioning, fully air-conditioned room for the remainder of our stay, and • Two (2) complimentary nights as service recovery for the inconvenience, downgrade, and discomfort experienced. This would be a reasonable gesture considering the circumstances and the duration of our stay. If this cannot be resolved promptly, we will escalate formally through Hotels.com and request documentation of the incident. We hope to settle this amicably and continue our stay comfortably. Thank you.

6

ian

12. okt. 2023

·

Overnattede 5 nætter

We did really appreciate the pool on the 17th floor. It was lovely to be able to chill, usually completely by ourselves. The breakfast in the Panorama restaurant on the 16th floor was ok, but not wow. There was an omelette station, but we felt it catered more for Asian tastes. Staff were slow to replenish plates of fruit when it ran out, and the air conditioning failed to cool the restaurant sufficiently. The 17th floor comprises the Attic Bar, pool and seating. Approximately 2/3 of the space could be considered to be indoors, by virtue of the 18th floor above, and the rest is in the open air. What really annoyed us was that smoking was allowed anywhere on this level. Other small but annoying things were the miniscule containers of shower gel and shampoo provided. Given we were showering at least twice a day, for two fully grown adults there simply wasn't enough. The fridge in the room has a glass door with a light inside, which means that at night you have to cover it with a towel to stop it lighting up the room. The hotel does not have enough umbrellas for the number of guests on a wet Saigon evening. Other hotels we have stayed in provide one or even two in the room. Here the concierge has a limited supply. Overall we felt the hotel was aiming to cater for the Asian business market rather than Western tourists.

We did really appreciate the pool on the 17th floor. It was lovely to be able to chill, usually completely by ourselves. The breakfast in the Panorama restaurant on the 16th floor was ok, but not wow. There was an omelette station, but we felt it catered more for Asian tastes. Staff were slow to replenish plates of fruit when it ran out, and the air conditioning failed to cool the restaurant sufficiently. The 17th floor comprises the Attic Bar, pool and seating. Approximately 2/3 of the space could be considered to be indoors, by virtue of the 18th floor above, and the rest is in the open air. What really annoyed us was that smoking was allowed anywhere on this level. Other small but annoying things were the miniscule containers of shower gel and shampoo provided. Given we were showering at least twice a day, for two fully grown adults there simply wasn't enough. The fridge in the room has a glass door with a light inside, which means that at night you have to cover it with a towel to stop it lighting up the room. The hotel does not have enough umbrellas for the number of guests on a wet Saigon evening. Other hotels we have stayed in provide one or even two in the room. Here the concierge has a limited supply. Overall we felt the hotel was aiming to cater for the Asian business market rather than Western tourists.

8

paula

16. dec. 2024

·

Overnattede 5 nætter

Perfect location,walking distance to most place's.staff very friendly and obliging .Breakfast had a good selection .rooftop pool a bonus

Perfect location,walking distance to most place's.staff very friendly and obliging .Breakfast had a good selection .rooftop pool a bonus

10

Marcia

22. nov. 2025

·

Overnattede 1 nat

Beautiful clean room. Great view 12th floor). Delicious breakfast. Courteous staff.

Beautiful clean room. Great view 12th floor). Delicious breakfast. Courteous staff.

10

Marcia

18. nov. 2025

·

Overnattede 1 nat

Room was spotless. Great view (9th floor). Breakfast was amazing. Lovely staff at the desk. Highly recommend

Room was spotless. Great view (9th floor). Breakfast was amazing. Lovely staff at the desk. Highly recommend

10

Adel

9. dec. 2024

·

Overnattede 4 nætter

Fantastic location, breakfast was great, rooftop was amazing. It is located next to a "Tokyo" style district with lots of Japanese restaurants. A 10 minute walk to the Ho Chi Minh People's Committee building and Opera House. The staff was ver polite and helpful. Highly recommend this hotel.

Fantastic location, breakfast was great, rooftop was amazing. It is located next to a "Tokyo" style district with lots of Japanese restaurants. A 10 minute walk to the Ho Chi Minh People's Committee building and Opera House. The staff was ver polite and helpful. Highly recommend this hotel.

10

Marie

26. dec. 2023

·

Overnattede 4 nætter

The service was great, the room was clean, like our bed and the breakfast is the best. We enjoy our stay, definitely recommend.

The service was great, the room was clean, like our bed and the breakfast is the best. We enjoy our stay, definitely recommend.

8

mitsuyoshi

21. jul. 2025

·

Overnattede 7 nætter

The location of the hotel is good and the breakfast is delicious.

The location of the hotel is good and the breakfast is delicious.

4

Takuro

19. sep. 2022

·

Overnattede 2 nætter

予約した部屋と広さが違っていた。朝食を食べようとしたがほぼなくなっていて選択肢がなかった。

予約した部屋と広さが違っていた。朝食を食べようとしたがほぼなくなっていて選択肢がなかった。

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

6

Anders

6. mar. 2026

·

Overnattede 6 nætter

Afløbet i bruseren virker ikke, vi gjorde opmærksom på det og der blev ikke gjort noget. Ved ankomst havde hotels.com booket værelset forkert, så der manglede to sengepladser. Hotellet tilbød at betale den ene, og vi skulle selv betale den anden. Voldsomt utilfredsstillende! Enorm forskel på hjælpsomheden blandt personalet: ham der først tog imod os behandlede os elendigt og var nedladende. Det blev bedre og en meget sød pige tilbød at bestille taxa på hotellets regning til lufthavnen. Det var et minimalt plaster på såret.

Afløbet i bruseren virker ikke, vi gjorde opmærksom på det og der blev ikke gjort noget. Ved ankomst havde hotels.com booket værelset forkert, så der manglede to sengepladser. Hotellet tilbød at betale den ene, og vi skulle selv betale den anden. Voldsomt utilfredsstillende! Enorm forskel på hjælpsomheden blandt personalet: ham der først tog imod os behandlede os elendigt og var nedladende. Det blev bedre og en meget sød pige tilbød at bestille taxa på hotellets regning til lufthavnen. Det var et minimalt plaster på såret.

10

SANGJOON

20. sep. 2026

·

Overnattede 1 nat

객실은 깨끗해요. 하지만 샤워기는 오래되서 그런지 고정이 잘 안되요. 수리 해주면 좋을 것 같아요. 슬리퍼도 일반 슬리퍼가 더 유용하지 않을까 생각됩니다. 직원들은 친절하고 아침 식사도 나쁘지 않아요

객실은 깨끗해요. 하지만 샤워기는 오래되서 그런지 고정이 잘 안되요. 수리 해주면 좋을 것 같아요. 슬리퍼도 일반 슬리퍼가 더 유용하지 않을까 생각됩니다. 직원들은 친절하고 아침 식사도 나쁘지 않아요

2

TAO

5. aug. 2026

·

Overnattede 3 nætter

スタッフはイマイチ！確認もせずに、別のスタッフが約束したことが絶対ないと言い切り、信じられない！

スタッフはイマイチ！確認もせずに、別のスタッフが約束したことが絶対ないと言い切り、信じられない！

10

Byung-Jin

2. jul. 2026

·

Overnattede 5 nætter

I had a wonderful stay at this hotel. The room was spotless, spacious, and very comfortable. The staff were friendly, professional, and always willing to help. The location was perfect, with easy access to nearby attractions and restaurants. Breakfast was delicious with plenty of options. I would definitely stay here again and highly recommend this hotel to anyone visiting the area.

I had a wonderful stay at this hotel. The room was spotless, spacious, and very comfortable. The staff were friendly, professional, and always willing to help. The location was perfect, with easy access to nearby attractions and restaurants. Breakfast was delicious with plenty of options. I would definitely stay here again and highly recommend this hotel to anyone visiting the area.

8

shogo

26. jun. 2026

·

Overnattede 9 nætter

日本人街に近くて、近くに飲食店が豊富にあります。ビジネストリップに最適だと思います。

日本人街に近くて、近くに飲食店が豊富にあります。ビジネストリップに最適だと思います。

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